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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Citrix DaaS

    Score8.7 out of 10
    N/ACitrix DaaS (formerly Citrix Virtual Apps and Desktops, or XenDesktop) is a virtual desktop infrastructure (VDI) and application virtualization solution from Citrix.

    $375

    LogMeIn Pro

    Score8.9 out of 10
    N/ALogMeIn Pro is a remote access solution for individuals and small businesses that need to connect to Windows and Mac computers from any location. The platform provides remote desktop access through browsers, desktop applications, and mobile devices. The platform supports remote desktop access via browser, desktop application, and mobile devices. Key features include file transfer, remote printing, multi-monitor display, screen sharing, and 256-bit AES encryption.

    $30

    per month

    Pricing
    Citrix DaaSLogMeIn Pro
    Editions & Modules
    Virtual Apps
    $375
    Individuals
    $30.00
    per month
    Power Users
    $70.00
    per month
    Small Businesses
    $129.00
    per month
    Offerings
    Pricing Offerings
    Citrix DaaSLogMeIn Pro
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—All plans are billed annually.
    More Pricing Information
    Community Pulse
    Citrix DaaSLogMeIn Pro
    Considered Both Products
    Cloud Software Group
    No answer on this topic
    GoTo formerly LogMeIn
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    22 Answers
    86%
    Would buy again
    12 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    21 Answers
    92%
    Delivers good value for the price
    12 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    22 Answers
    86%
    Happy with the feature set
    12 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    16 Answers
    100%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    94%
    Implementation went as expected
    17 Answers
    100%
    Implementation went as expected
    11 Answers
    Features
    Citrix DaaSLogMeIn Pro
    Remote Administration
    Comparison of Remote Administration features of Citrix DaaS and LogMeIn Pro
    Feature
    Citrix DaaS
    -
    Ratings
    LogMeIn Pro
    9.2
    19 Ratings
    15% above category average
    Screen sharing00 Ratings9.917 Ratings
    File transfer00 Ratings9.718 Ratings
    Instant message00 Ratings8.013 Ratings
    Secure remote access with Smart Card authentication00 Ratings10.05 Ratings
    Access to sleeping/powered-off computers00 Ratings8.817 Ratings
    Over-the-Internet remote session00 Ratings10.018 Ratings
    Initiate remote control from mobile00 Ratings8.813 Ratings
    Remote management of servers & workstations00 Ratings9.716 Ratings
    Remote Active Directory® management00 Ratings10.011 Ratings
    Centralized management dashboard00 Ratings10.014 Ratings
    Session record00 Ratings9.713 Ratings
    Annotations00 Ratings6.27 Ratings
    Monitoring and Alerts00 Ratings8.512 Ratings
    Multi-platform remote control00 Ratings9.315 Ratings
    Best Alternatives
    Citrix DaaSLogMeIn Pro
    Small Businesses
    VMware Fusion
    Score7.4 out of 10
    N-able Take Control
    Score7.2 out of 10
    Medium-sized Companies
    VMware Fusion
    Score7.4 out of 10
    Remote Desktop Manager
    Score9.6 out of 10
    Enterprises
    VMware Workstation Player
    Score9.9 out of 10
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Citrix DaaSLogMeIn Pro
    Likelihood to Recommend
    8.0
    (55 ratings)
    9.9
    (19 ratings)
    Likelihood to Renew
    8.2
    (4 ratings)
    10.0
    (1 ratings)
    Usability
    9.0
    (7 ratings)
    9.8
    (6 ratings)
    Availability
    8.4
    (2 ratings)
    10.0
    (1 ratings)
    Performance
    7.4
    (4 ratings)
    9.0
    (1 ratings)
    Support Rating
    7.9
    (8 ratings)
    10.0
    (3 ratings)
    In-Person Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.3
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (4 ratings)
    10.0
    (1 ratings)
    Configurability
    8.4
    (2 ratings)
    8.0
    (1 ratings)
    Ease of integration
    2.4
    (4 ratings)
    -
    (0 ratings)
    Product Scalability
    9.2
    (2 ratings)
    5.0
    (1 ratings)
    Vendor post-sale
    5.2
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    7.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Citrix DaaSLogMeIn Pro
    Likelihood to Recommend
    Cloud Software Group
    DaaS is ideal in large-scale environments that require centralized, secure management. Remote workforces at large organizations. Highly regulated industries like finance. It allows for easy security and monitoring over one aspect instead of multiple remote machines. DaaS is not ideal for organizations with small budgets due to the pricing and organizations with lousy network connectivity. This would make the end-user experience terrible.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    LogMeIn Pro is very well suited for small-to-medium sized organisations. The pricing is affordable and the implementation is easier. There are some concerns related to data privacy and security, hence I would not advise this to be used when your session handles PHI and PII kind of data, just to be compliant.
    Incentivized
    Read full review
    Pros
    Cloud Software Group
    • Enables remote access anywhere, to any device which eliminates managing the endpoints how traditional VPN would require.
    • Integrates well with modern applications to offer optimized user experiences similar to native applications which increases user acceptance.
    • Extremely flexible in how policies are applied to different use cases to ensure the appropriate security mitigations are in place with minimal effort.
    • Easy to maintain and expand environments to fit business needs.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    • LogMeIn Pro by GoTo offers unattended remote access that’s reliable and always available. You can securely log in to a client’s device (Windows or macOS) from anywhere, even without them present.....as long as their machine is on.
    • You can transfer files during a session without disrupting work. I've also transferred some pretty large files at times without issues.
    • I like the dashboard as it makes it easy to manage and organize multiple devices across our client base. You can see online/offline status, access machines instantly, and share access with your team all in one easy to view place
    Incentivized
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    Cons
    Cloud Software Group
    • A single console to manage the environment.
    • The configuration is a bit complicated and we have hired Citrix administrators. But it's a good solution.
    • User profiles need improvement. They could use more stability and more functionality as well as user profile redirection.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    • Slow customer service - we know more about their product than whoever we talk to whenever we call in
    • It does not always keep the settings during session unless we disconnect and reconnect with the new settings.
    • Troubleshooting using LogMeIn is minimal. It either works or doesn't, there is not a backup/alternative method for connectivity.
    Incentivized
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    Likelihood to Renew
    Cloud Software Group
    Because it has been a mainstay of our business for many years.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    It works great
    Incentivized
    Read full review
    Usability
    Cloud Software Group
    Getting the environment setup took me three months of off and on work, with 3 complete rebuilds of the environment. Utilizing the WebUI to access the environment had presented so many random issues that we had to require end users to use the Citrix Reciever App. As it was the only stable solution. Aside from that, it hasn't required much admin intervention since the stand-up was completed.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    I will give a Rating of 10 for LogMeIn Pro by GoTo's overall usability because it has a centralized Dashboard to access all machines and servers and a very user-friendly User Interface. Also, the remote connectivity is very smooth and reliable as if you are working on your local desktop or laptop.
    Incentivized
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    Reliability and Availability
    Cloud Software Group
    Xendesktop did a great job with HA of all the components.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    Always there as long as there is an internet connection
    Incentivized
    Read full review
    Performance
    Cloud Software Group
    The performance of XenDesktop is the best in the industry because of the fine-tuned protocol and years of updating. Overall, I don't think there is a better performer on the market. The question is if the added complexity of running XenDesktop is really worth the performance gain. While the latest version of XenDesktop is the easiest to deploy so far, it is still more challenging than the competitors.
    Incentivized
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    GoTo formerly LogMeIn
    It loads quickly,
    Incentivized
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    Support Rating
    Cloud Software Group
    The support is great when you get an engineer that knows what they are doing but getting that individual sometimes takes a while. Overall, they are professional and polite and competent in their knowledge. Sometimes the cases are open for an extended period of time which becomes very frustrating when dealing with critical issues.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    My calls and e-mails to tech support have been few and far between, but those rare interactions were always pleasant and handled professionally. Most support can be accessed electronically, but when the need arises to actually speak to a human being, LogMeIn's customer service reps are clearly well-trained and knowledgeable. Another plus: there isn't the language barrier that I've experienced with other technology companies' support centers.
    Incentivized
    Read full review
    In-Person Training
    Cloud Software Group
    I was self trained
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    No answers on this topic
    Online Training
    Cloud Software Group
    Easy to understand and learn at my own pace
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    No answers on this topic
    Implementation Rating
    Cloud Software Group
    Take it slow and read the directions each step of the way. If you are not familiar with Citrix products, use a reseller or other experienced engineer to assist you in the setup of your environment
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    Be aware if you have dual monitors on the host, you can only view one at a time on remote, but it is easy to toggle back and forth
    Incentivized
    Read full review
    Alternatives Considered
    Cloud Software Group
    Citrix Virtual Apps & Desktops is platform agnostic (we can use any underlying hypervisor technology) and really flexible for any use case. Using a golden image and provisioning it (with Machine Creation Services or Provisioning Services) is powerful and really straightforward, compared to the complexity in Microsoft RDS of maintaining a coherent farm, or the limitation of VMware Horizon to run on VMware Products.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    LogMeIn works well for small number of devices that need unattended remote access. For cost, LogMeIn in similar to GoToMyPC - works about the same - has similar features for about same cost
    Incentivized
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    Scalability
    Cloud Software Group
    Easily scalable
    Incentivized
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    GoTo formerly LogMeIn
    The view is a little blurry. The resolution could be better
    Incentivized
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    Return on Investment
    Cloud Software Group
    • XenApp has allowed us to continue support of legacy applications and all access of those applications to users across the globe with any device.
    • XenApp can also manage software licenses by restricting number of users, number of concurrent sessions, or combination of both to required specification.
    • While initial investment in XenApp can be costly, continuing support and upgrade are very cost effective and product stability is excellent.
    • While there are competing products from Microsoft and VMware, when it comes to remote application access, XenApp is the best of breed.
    Incentivized
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    GoTo formerly LogMeIn
    • Great to allow workers to work from home. They have remote access easily and can do quick fixes without driving to the office.
    • Hard for supervisors to control work hours. Supervisors do not know when the workers are really working.
    • Being able to even access remotely via smartphone has been impactful to trouble shooting. Your main go to person is traveling and no access to a PC or internet. They can use their smartphone to remote back to the office and fix a quick issue.
    Incentivized
    Read full review
    ScreenShots