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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Claritysoft

    Score8 out of 10
    N/ACloudSoft is a simple, cloud-based CRM system for SMBs.

    $39

    per month

    SAP Sales Cloud

    Score8.6 out of 10
    N/ASAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.N/A
    Pricing
    ClaritysoftSAP Sales Cloud
    Editions & Modules
    Claritysoft
    $39.00
    Per Month Per User
    No answers on this topic
    Offerings
    Pricing Offerings
    ClaritysoftSAP Sales Cloud
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ClaritysoftSAP Sales Cloud
    Considered Both Products
    Claritysoft
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    91%
    Would buy again
    120 Answers
    Delivers good value for the price
    No answers on this topic
    95%
    Delivers good value for the price
    111 Answers
    Happy with the feature set
    No answers on this topic
    96%
    Happy with the feature set
    127 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    93%
    Lived up to sales and marketing promises
    98 Answers
    Implementation went as expected
    No answers on this topic
    89%
    Implementation went as expected
    99 Answers
    Features
    ClaritysoftSAP Sales Cloud
    Sales Force Automation
    Comparison of Sales Force Automation features of Claritysoft and SAP Sales Cloud
    Feature
    Claritysoft
    6.6
    7 Ratings
    17% below category average
    SAP Sales Cloud
    8.5
    152 Ratings
    8% above category average
    Customer data management / contact management8.07 Ratings8.2144 Ratings
    Workflow management4.56 Ratings8.8146 Ratings
    Territory management7.56 Ratings8.1130 Ratings
    Opportunity management6.06 Ratings9.0142 Ratings
    Integration with email client (e.g., Outlook or Gmail)5.57 Ratings8.3136 Ratings
    Quote & order management7.55 Ratings8.6133 Ratings
    Interaction tracking7.07 Ratings9.0137 Ratings
    Channel / partner relationship management7.05 Ratings8.4131 Ratings
    Contract management00 Ratings7.9133 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Claritysoft and SAP Sales Cloud
    Feature
    Claritysoft
    8.0
    5 Ratings
    4% above category average
    SAP Sales Cloud
    8.9
    130 Ratings
    14% above category average
    Help desk management8.05 Ratings8.8115 Ratings
    Case management00 Ratings8.7125 Ratings
    Call center management00 Ratings9.1114 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Claritysoft and SAP Sales Cloud
    Feature
    Claritysoft
    6.4
    5 Ratings
    19% below category average
    SAP Sales Cloud
    8.0
    131 Ratings
    3% above category average
    Lead management8.84 Ratings8.0130 Ratings
    Email marketing4.05 Ratings7.9112 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Claritysoft and SAP Sales Cloud
    Feature
    Claritysoft
    7.5
    7 Ratings
    3% below category average
    SAP Sales Cloud
    8.3
    143 Ratings
    8% above category average
    Task management8.06 Ratings8.4135 Ratings
    Billing and invoicing management7.04 Ratings8.4113 Ratings
    Reporting7.57 Ratings8.1131 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Claritysoft and SAP Sales Cloud
    Feature
    Claritysoft
    7.2
    7 Ratings
    6% below category average
    SAP Sales Cloud
    8.3
    141 Ratings
    8% above category average
    Forecasting6.05 Ratings8.1131 Ratings
    Pipeline visualization8.05 Ratings8.9132 Ratings
    Customizable reports7.56 Ratings8.0136 Ratings
    Customization
    Comparison of Customization features of Claritysoft and SAP Sales Cloud
    Feature
    Claritysoft
    7.3
    7 Ratings
    5% below category average
    SAP Sales Cloud
    8.2
    138 Ratings
    7% above category average
    Custom fields9.07 Ratings8.0138 Ratings
    Custom objects8.56 Ratings7.9131 Ratings
    API for custom integration4.56 Ratings8.3123 Ratings
    Scripting environment00 Ratings8.6114 Ratings
    Security
    Comparison of Security features of Claritysoft and SAP Sales Cloud
    Feature
    Claritysoft
    6.7
    7 Ratings
    23% below category average
    SAP Sales Cloud
    9.2
    141 Ratings
    9% above category average
    Single sign-on capability6.57 Ratings9.3135 Ratings
    Role-based user permissions7.07 Ratings9.1135 Ratings
    Platform
    Comparison of Platform features of Claritysoft and SAP Sales Cloud
    Feature
    Claritysoft
    7.0
    5 Ratings
    9% below category average
    SAP Sales Cloud
    8.1
    122 Ratings
    6% above category average
    Mobile access7.05 Ratings8.1122 Ratings
    Social CRM
    Comparison of Social CRM features of Claritysoft and SAP Sales Cloud
    Feature
    Claritysoft
    -
    Ratings
    SAP Sales Cloud
    9.0
    98 Ratings
    18% above category average
    Social data00 Ratings8.698 Ratings
    Social engagement00 Ratings9.494 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Claritysoft and SAP Sales Cloud
    Feature
    Claritysoft
    -
    Ratings
    SAP Sales Cloud
    8.5
    117 Ratings
    12% above category average
    Marketing automation00 Ratings8.3113 Ratings
    Compensation management00 Ratings8.693 Ratings
    Best Alternatives
    ClaritysoftSAP Sales Cloud
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ClaritysoftSAP Sales Cloud
    Likelihood to Recommend
    7.6
    (7 ratings)
    8.4
    (163 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    8.1
    (15 ratings)
    Usability
    7.0
    (2 ratings)
    7.0
    (10 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (2 ratings)
    Support Rating
    8.4
    (2 ratings)
    5.8
    (13 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (3 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    7.5
    (4 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.1
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.5
    (123 ratings)
    Professional Services
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.2
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    ClaritysoftSAP Sales Cloud
    Likelihood to Recommend
    Claritysoft
    Claritysoft is well suited if you need more of an address book as your CRM. Situations where sales are more passive and based on increasing awareness instead of hard, closing sales. In my previous role selling medical equipment, this would NOT work. However, in my current role where awareness is the key factor that drive smaller sales amounts, it does it's job. I've just been in a lot more roles where I need to upload contracts with signatures and track sales Opportunities, and Claritysoft doesn't seem able to do that.
    Incentivized
    Read full review
    SAP
    SAP Sales Cloud is highly suited for manufacturing and distribution enterprises and especially for people and companies who are already into SAP architecture. It is also great for industries which are consumer-packaged goods oriented, and it is highly structured for B2B sales which has predictive pipelines. I would say it is less suited for hyper growth or newer startups, especially people who are not familiar with the SAP ERP. It is multi-dimensional and has complex matrix structures, so it is a bit difficult to learn, and it might be daunting for new people.
    Incentivized
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    Pros
    Claritysoft
    • Claritysoft provides great software for keeping track of all the activities you've completed for a customer or lead.
    • Claritysoft also has a great setup with creating new activities that need to be completed in the future so you do not forget.
    • Claritysoft also has a very good support team. When we have questions or problems, Claritysoft is very prompt to address them.
    Incentivized
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    SAP
    • I love its ability to automate the entire sales process for us.
    • Another thing I love is how it combines data from different touchpoints to provide a 360-degree view of the customer.
    • What I like best about SAP Sales Cloud is the real-time analytics it provides for my organization.
    Incentivized
    Read full review
    Cons
    Claritysoft
    • There is no spell-check function to use when you are sending emails.
    • Some of the functions you need when deleting records and the like are not always available on every page when you are working in the application.
    • When moving quotes to opportunities, the attachments go with the move so when you go back to the quote, it is not there. Also, when you move a quote it does not automatically fill in the quote number as it was on the quote, it creates a new number. This should be fixed.
    • When you convert a lead it does not move the lead to archives or get rid of it. It leaves it in the Leads area and so you have to manually get rid of it.
    • There is no auto-dial feature built into Claritysoft.
    • The mobile app needs to look and feel just like the online version.
    Incentivized
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    SAP
    • One area of concern is the many data silos that are present within SAP sales cloud
    • While creating filters for accessing sales lead reports, the accuracy is missing sometimes.
    • The product is quite vast and a lot more learning material and knowledge base documents are required.
    Read full review
    Likelihood to Renew
    Claritysoft
    It works for us and the support is excellent
    Incentivized
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    SAP
    SAP sales enables organizations to manage their sales activities, such as inquiries, quotations, orders, deliveries, billing, and payments. Also integrates with other SAP modules, such as finance, logistics, and marketing, to provide a comprehensive solution for managing the entire sales cycle. thats makes SAP a good choice
    Incentivized
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    Usability
    Claritysoft
    It is VERY, VERY, simple and easy to use and learn. All I needed was a super brief 30 minute overview to understand how to use it, and their Customer Support is pretty good. I was raised on Salesforce, which is much more complicated, but allows you to do so much more.
    Incentivized
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    SAP
    In short, SAP CRM is a complete service that will help improve marketing strategy and productivity. It covers various topics, from big data analytics to resource management and housing sales data. SAP CRM has a long list of features and can do them all.
    Incentivized
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    Reliability and Availability
    Claritysoft
    No answers on this topic
    SAP
    Product was mostly available. A couple accessibility issues did exist when sending API calls, and there was either no response, or a delayed response.
    Read full review
    Support Rating
    Claritysoft
    They are very helpful and quick whenever I have a question about Claritysoft CRM. I think the guy I've spoken with is named Evan, and he's been very helpful. Claritysoft, give the man a raise if you know who I'm talking about. He responds super quick with truly helpful insights.
    Incentivized
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    SAP
    SAP's customer service is quick and efficient, with a response time of fewer than some minutes. In either case, you'll get instant help from the vendor or online forums. In addition, the vendor provides excellent global support for this tool. Like Salesforce, SugarCRM, etc., it's probably fine as a standalone CRM option.
    Read full review
    Online Training
    Claritysoft
    No answers on this topic
    SAP
    Training was mostly completed over a couple conference calls, and reading the API documentation. Our developers were able to implement quickly after reading the documentation.
    Read full review
    Implementation Rating
    Claritysoft
    So easy to do - you control the process, supported by the Claritysoft
    Incentivized
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    SAP
    I would rate the implementation a 7. While the process overall was successful, there were challenges related to data migration, integration with other systems, and initial user adoption. However, the support from SAP during the implementation phase was helpful, and we were able to resolve the major issues as the process progressed.
    Incentivized
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    Alternatives Considered
    Claritysoft
    Claritysoft's emails are much easier to use since Salesforce is in the middle of switching from Classic to Lightning. Also, Salesforce does not have a native group edit option. Claritysoft is much more data driven and you can use all functions of Excel to customize reports. However, Claritysoft does not have as many third-party add-on options compared to Salesforce's app exchange.
    Incentivized
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    SAP
    These other products are not fully focused on sales. Of course you can create a workflow for your employees but they have too much info that youll probably won't end Up using. Also their AI assistance is not that accurate when you need some advice or personalized Insights. That's why we swapped to another software that was focused on the sales funnel.
    Incentivized
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    Scalability
    Claritysoft
    No answers on this topic
    SAP
    1. It much needed to the end-user like sales person and marketing team to read the real time analysis for better decision making and deal closing. 2. Cost calculation and tracking becomes easier on go. 3. HR department, sales and marketing teams are getting insights for further improvement of the process of sales and conversion rate. 4. Easier to know customer behavior and taste.
    Incentivized
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    Return on Investment
    Claritysoft
    • It has made it easier to see our overall sales for each sales rep.
    • The only negative is that we cannot change over the account, contacts, leads, and opportunities with one ownership field. You have to do each one separate and when you are transferring 1000 clients this takes much too long to do. No reason for it.
    Incentivized
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    SAP
    • Integration with additional sales tools, such as LinkedIn Sales Navigator, greatly improves the speed and efficiency of our entire process.
    • Standard templates facilitate easy and efficient lead interaction.
    • The time is reduced and representative job productivity increases when SAP Sales Cloud is used.
    Incentivized
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    ScreenShots

    SAP Sales Cloud Screenshots

    Screenshot of the SAP Sales Cloud dashboard, where users can can automate critical selling processes and give sellers AI-based recommendations. The dashboard features:
Cloud deployment
A unified view of customers
An optimised mobile selling experience
AI-driven insights, recommendations, and analytics
Embedded generative AI highlights and summarization