What users are saying about
9 Ratings
21 Ratings
9 Ratings
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Score 8 out of 100
21 Ratings
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Score 7.6 out of 100

Likelihood to Recommend

Claritysoft

Great software for keeping track of things you've done or need to do with certain customers or potential customers.
Reagan Reed | TrustRadius Reviewer

SAP Sales Cloud

For:
  • Bigger sales team
  • Longer deal sizes
  • High volume of opportunities
  • Multiple stakeholders involved in decision making
Not for:
  • Smaller sales org with no proper CRM tool

  • Small deal cycles
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Claritysoft
8.6
SAP Sales Cloud
Customer data management / contact management
Claritysoft
9.3
SAP Sales Cloud
Workflow management
Claritysoft
9.0
SAP Sales Cloud
Territory management
Claritysoft
8.3
SAP Sales Cloud
Opportunity management
Claritysoft
8.8
SAP Sales Cloud
Integration with email client (e.g., Outlook or Gmail)
Claritysoft
8.5
SAP Sales Cloud
Quote & order management
Claritysoft
7.5
SAP Sales Cloud
Interaction tracking
Claritysoft
9.0
SAP Sales Cloud
Channel / partner relationship management
Claritysoft
8.3
SAP Sales Cloud

Customer Service & Support

Claritysoft
10.0
SAP Sales Cloud
Help desk management
Claritysoft
10.0
SAP Sales Cloud

Marketing Automation

Claritysoft
8.8
SAP Sales Cloud
Lead management
Claritysoft
8.8
SAP Sales Cloud
Email marketing
Claritysoft
8.8
SAP Sales Cloud

CRM Project Management

Claritysoft
9.2
SAP Sales Cloud
Task management
Claritysoft
10.0
SAP Sales Cloud
Billing and invoicing management
Claritysoft
9.0
SAP Sales Cloud
Reporting
Claritysoft
8.5
SAP Sales Cloud

CRM Reporting & Analytics

Claritysoft
9.3
SAP Sales Cloud
Forecasting
Claritysoft
9.0
SAP Sales Cloud
Pipeline visualization
Claritysoft
9.0
SAP Sales Cloud
Customizable reports
Claritysoft
10.0
SAP Sales Cloud

Customization

Claritysoft
8.8
SAP Sales Cloud
Custom fields
Claritysoft
8.7
SAP Sales Cloud
Custom objects
Claritysoft
8.3
SAP Sales Cloud
API for custom integration
Claritysoft
9.3
SAP Sales Cloud

Security

Claritysoft
9.0
SAP Sales Cloud
Single sign-on capability
Claritysoft
8.5
SAP Sales Cloud
Role-based user permissions
Claritysoft
9.5
SAP Sales Cloud

Platform

Claritysoft
6.5
SAP Sales Cloud
Mobile access
Claritysoft
6.5
SAP Sales Cloud

Pros

Claritysoft

  • Claritysoft is a low-cost solution for smaller companies to be able to keep up with leads and customers.
  • It also is great for having one depository for quotes and opportunities you and your company are working on.
  • The marketing function seems to also work really well for sending out and tracking email campaigns.
Dwayne Tharp | TrustRadius Reviewer

SAP Sales Cloud

  • Capturing deal score
  • Submitting forecast
  • Updating next steps
Anonymous | TrustRadius Reviewer

Cons

Claritysoft

  • Needs to have the ability to be able to change accounts, opportunities, leads, and contacts over to another rep without having to go into each field separately--this is extremely time-consuming.
  • Would like to see each page be able to bring up more then 100 clients at a time.
Pamela Elliott | TrustRadius Reviewer

SAP Sales Cloud

  • Deal Scoring
  • Activity Tracking
  • Product Updates
Benjamin Robertson | TrustRadius Reviewer

Support Rating

Claritysoft

No score
No answers yet
No answers on this topic

SAP Sales Cloud

SAP Sales Cloud 7.0
Based on 4 answers
I'm rating it a 7 right now but, a year ago, it would have been 10. Customer service had deteriorated since they moved to SAP umbrella. No information about acquisition/transition. Our CSM, RSM all are no longer a part of this new group and support queries take weeks to close
Anonymous | TrustRadius Reviewer

Alternatives Considered

Claritysoft

Claritysoft's emails are much easier to use since Salesforce is in the middle of switching from Classic to Lightning. Also, Salesforce does not have a native group edit option. Claritysoft is much more data driven and you can use all functions of Excel to customize reports. However, Claritysoft does not have as many third-party add-on options compared to Salesforce's app exchange.
Joshua Day | TrustRadius Reviewer

SAP Sales Cloud

We did not compare DataHug with any other system so I cannot comment on this
Richard Massey | TrustRadius Reviewer

Return on Investment

Claritysoft

  • Our previous application did not offer the data details that recently became oftenly asked for by our client. This would cause long waits to build out reporting function via a supportive application. With Claritysoft, we have been able to build internally, reports asked for by the client, as well as offer other reports our client had not thought of. It's ROI is continues to grow week to week it seems.
  • The interaction with the Outlook client in our environment has been less than impressive, but that may be indicative of the parameters and not the fault of the application.
  • Setting up accounts, laying permissions and roles, has been a night and day, positive change, compared to our predecessor.
Ryan Weller | TrustRadius Reviewer

SAP Sales Cloud

  • Positive - forecasting deals
Anonymous | TrustRadius Reviewer

Pricing Details

Claritysoft

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Claritysoft Editions & Modules

Edition
Claritysoft$39.001
  1. Per Month Per User
Additional Pricing Details

SAP Sales Cloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SAP Sales Cloud Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Claritysoft
8.4
SAP Sales Cloud
7.5

Support Rating

Claritysoft
SAP Sales Cloud
7.0

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