What users are saying about
51 Ratings
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Score 8 out of 100
3 Ratings
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Score 4.4 out of 100

Likelihood to Recommend

Clearbit

Clearbit is great for companies with large sales teams who focus on high touch prospecting. The time saved by not having to search a prospect's LinkedIn profile, but simply see data in the CRM is awesome. On the other hand, Clearbit may not be as ideal in a company where sales are very transactional
Jordon Sargent | TrustRadius Reviewer

Definitive Healthcare

Trial [Definitive Healthcare] and make sure you test all scenarios. Once they lock you into a contract, they're not letting you out of it, even if you prove that their database lacks key information that you were looking for. You'll be running around and chasing them for months and still get no resolution.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Prospecting

Clearbit
8.2
Definitive Healthcare
Advanced search
Clearbit
7.9
Definitive Healthcare
Identification of new leads
Clearbit
8.3
Definitive Healthcare
List quality
Clearbit
8.5
Definitive Healthcare
List upload/download
Clearbit
7.2
Definitive Healthcare
Ideal customer targeting
Clearbit
8.3
Definitive Healthcare
Load time/data access
Clearbit
9.2
Definitive Healthcare

Sales Intelligence Data Standards

Clearbit
7.9
Definitive Healthcare
Contact information
Clearbit
8.1
Definitive Healthcare
Company information
Clearbit
8.4
Definitive Healthcare
Industry information
Clearbit
7.2
Definitive Healthcare

Data Augmentation & Lead Qualification

Clearbit
8.4
Definitive Healthcare
Lead qualification process
Clearbit
8.1
Definitive Healthcare
Smart lists and recommendations
Clearbit
7.7
Definitive Healthcare
Salesforce integration
Clearbit
9.3
Definitive Healthcare
Company/business profiles
Clearbit
8.4
Definitive Healthcare
Alerts and reminders
Clearbit
9.2
Definitive Healthcare
Data hygiene
Clearbit
8.0
Definitive Healthcare
Automatic data refresh
Clearbit
7.8
Definitive Healthcare
Tags
Clearbit
8.7
Definitive Healthcare
Filters and segmentation
Clearbit
8.2
Definitive Healthcare

Sales Intelligence Email Features

Clearbit
7.8
Definitive Healthcare
Sales email templates
Clearbit
7.7
Definitive Healthcare
Append emails to records
Clearbit
7.8
Definitive Healthcare

Pros

Clearbit

  • The phone numbers are extremely accurate, so our sales team isn't wasting time calling 800 numbers or being transferred.
  • ClearBit mapping is great because there are 80 fields that map and an API.
  • We can build out our leads and contacts extremely faster because of the simplicity of the program.
Anonymous | TrustRadius Reviewer

Definitive Healthcare

  • We can link information directly to Salesforce pages. Automatically updates on pages.
  • Gives specifics about organizations such as executives, size, revenue, etc.
Anonymous | TrustRadius Reviewer

Cons

Clearbit

  • The data Clearbit provides is good, but it doesn't compare to some competitors. While you can find a large range of data, other providers have more clean data.
  • The Google Sheets add-on is not as comprehensive. It would be nice if you could search for both prospect emails and numbers there.
  • Clearbit provides direct dials, but again it's not as accurate as other services.
Anonymous | TrustRadius Reviewer

Definitive Healthcare

  • Outdated UI and lacks integration with popular software
  • Account Management team is unempowered to solve problems or come up with creative solutions.
  • Slow response time. I waited 3 weeks for a response from their team on a question.
  • Database lack key contacts especially Director level and above. Poor tool for sales team.
  • Poor customer service. I constantly felt like I was chasing them for a meeting or on questions.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Clearbit

Clearbit 8.0
Based on 2 answers
The majority of the time it provides quick, accessible and easy to use information about the company and contact information. This has really helped us to personalise our outreach while also making it faster to prospect accounts. I don't give it a ten as this information can be inaccurate. Including the LinkedIn link which sometimes re-directs to old LinkedIn accounts, or just the wrong one. This seems to be caused by not updating the information regularly enough (just a feeling, no evidence)
Fraser Murphy | TrustRadius Reviewer

Definitive Healthcare

No score
No answers yet
No answers on this topic

Usability

Clearbit

Clearbit 5.0
Based on 1 answer
It is easy to use but doesn't cover enough compnaies.
Kim Dammers | TrustRadius Reviewer

Definitive Healthcare

Definitive Healthcare 1.0
Based on 1 answer
It was unusable for us because key contacts were not there and our sales team had to tell Definitive what contacts were missing. Waste of time and money.
Anonymous | TrustRadius Reviewer

Support Rating

Clearbit

Clearbit 5.6
Based on 3 answers
The team has been extremely helpful and works with us one on one with issues we come across. My main issues with the service is it’s outward interactions with us since purchasing the product. They have not proactively checked in to see how our is doing with the product.
Anonymous | TrustRadius Reviewer

Definitive Healthcare

Definitive Healthcare 1.0
Based on 1 answer
Account Managers and team often do not respond for weeks at a time.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Clearbit

Time to realize ROI and system capability was not very clear, and my client was hesitant to take unnecessary risks. Time was not on our side in this selection and evaluation process. The client decided to go with Clearbit based on many factors but ultimately, the feedback received from other users was the deciding factor in the purchase decision.
Anonymous | TrustRadius Reviewer

Definitive Healthcare

I use both. Definitive Healthcare is better when you need specific hospital and clinic names. ZoomInfo only gives you a local address but refers to each location as the health system name so hard to define where particular people are from.
Anonymous | TrustRadius Reviewer

Return on Investment

Clearbit

  • It's provided some key data in terms of geography which we rely on to distribute our customers and prospects to territories.
  • Works great for large repositories of data, which we have.
  • Not as useful for proactive prospecting. We use it primarily for data enrichment and confirmation of demographic info.
Rick Scouffas | TrustRadius Reviewer

Definitive Healthcare

  • Made it easy for us to define which companies we should be reaching out to.
  • Integration with Salesforce made accounts more efficient.
Anonymous | TrustRadius Reviewer

Pricing Details

Clearbit

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Clearbit Editions & Modules

Edition
All Plans$20,000.001
  1. Annually
Additional Pricing Details
Pricing is based on CRM database size, monthly web traffic, and monthly contact creation. Each product is subject to individual terms and plans may be available on a monthly or annual subscription. For more information, contact Clearbit or visit, https://clearbit.com/pricing

Definitive Healthcare

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Definitive Healthcare Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Clearbit
8.5
Definitive Healthcare
3.5

Likelihood to Renew

Clearbit
8.0
Definitive Healthcare

Usability

Clearbit
5.0
Definitive Healthcare
1.0

Support Rating

Clearbit
5.6
Definitive Healthcare
1.0

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