What users are saying about
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Top Rated
40 Ratings
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Top Rated
566 Ratings

ClickMeeting

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Top Rated
40 Ratings
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Score 7.6 out of 100

ON24

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Top Rated
566 Ratings
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Score 7.9 out of 100

Feature Set Ratings

    Performance & Compatibility of Online Events Software

    8.3

    ClickMeeting

    83%

    ON24

    Feature Set Not Supported
    N/A
    ClickMeeting ranks higher in 4/4 features

    High quality audio

    9.0
    90%
    22 Ratings
    N/A
    0 Ratings

    High quality video

    8.6
    86%
    22 Ratings
    N/A
    0 Ratings

    Low bandwidth requirements

    7.5
    75%
    20 Ratings
    N/A
    0 Ratings

    Mobile support

    8.3
    83%
    19 Ratings
    N/A
    0 Ratings

    Screen Sharing

    8.3

    ClickMeeting

    83%

    ON24

    Feature Set Not Supported
    N/A
    ClickMeeting ranks higher in 2/2 features

    Desktop sharing

    8.4
    84%
    22 Ratings
    N/A
    0 Ratings

    Whiteboards

    8.2
    82%
    20 Ratings
    N/A
    0 Ratings

    Online Meetings / Events

    8.4

    ClickMeeting

    84%

    ON24

    Feature Set Not Supported
    N/A
    ClickMeeting ranks higher in 5/5 features

    Calendar integration

    8.4
    84%
    20 Ratings
    N/A
    0 Ratings

    Meeting initiation

    8.4
    84%
    22 Ratings
    N/A
    0 Ratings

    Integrates with social media

    8.6
    86%
    16 Ratings
    N/A
    0 Ratings

    Record meetings / events

    8.2
    82%
    23 Ratings
    N/A
    0 Ratings

    Slideshows

    8.4
    84%
    20 Ratings
    N/A
    0 Ratings

    Online Events Collaboration

    8.9

    ClickMeeting

    89%

    ON24

    Feature Set Not Supported
    N/A
    ClickMeeting ranks higher in 3/3 features

    Live chat

    8.8
    88%
    21 Ratings
    N/A
    0 Ratings

    Audience polling

    9.0
    90%
    18 Ratings
    N/A
    0 Ratings

    Q&A

    8.9
    89%
    17 Ratings
    N/A
    0 Ratings

    Online Events Security

    8.3

    ClickMeeting

    83%

    ON24

    Feature Set Not Supported
    N/A
    ClickMeeting ranks higher in 3/3 features

    User authentication

    8.4
    84%
    19 Ratings
    N/A
    0 Ratings

    Participant roles & permissions

    7.7
    77%
    21 Ratings
    N/A
    0 Ratings

    Confidential attendee list

    8.8
    88%
    20 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • ClickMeeting is rated higher in 1 area: Usability
    • ON24 is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    7.3

    ClickMeeting

    73%
    23 Ratings
    8.2

    ON24

    82%
    391 Ratings

    Likelihood to Renew

    ClickMeeting

    N/A
    0 Ratings
    9.3

    ON24

    93%
    40 Ratings

    Usability

    8.4

    ClickMeeting

    84%
    12 Ratings
    8.3

    ON24

    83%
    22 Ratings

    Availability

    ClickMeeting

    N/A
    0 Ratings
    8.1

    ON24

    81%
    409 Ratings

    Performance

    ClickMeeting

    N/A
    0 Ratings
    7.3

    ON24

    73%
    6 Ratings

    Support Rating

    7.6

    ClickMeeting

    76%
    12 Ratings
    9.4

    ON24

    94%
    38 Ratings

    In-Person Training

    ClickMeeting

    N/A
    0 Ratings
    7.7

    ON24

    77%
    2 Ratings

    Online Training

    ClickMeeting

    N/A
    0 Ratings
    6.0

    ON24

    60%
    3 Ratings

    Implementation Rating

    ClickMeeting

    N/A
    0 Ratings
    6.8

    ON24

    68%
    19 Ratings

    Product Scalability

    ClickMeeting

    N/A
    0 Ratings
    7.8

    ON24

    78%
    159 Ratings

    Likelihood to Recommend

    ClickMeeting

    Launching and executing a webinar is easy and takes literally five seconds. The entire user experience is virtually seamless, with a platform that's loaded with detailed statistics. You even have access to live online support that will assist you instantly (from your webinar room).
    Shane Skwarek | TrustRadius Reviewer

    ON24

    ON24 works well for customer engagement and for demonstrating the WOW factor for the audience. It does not work as well for when you want to be able to have a bit more of a 2-way conversation. It would be great to be able to unmute members of the audience when required.
    Anonymous | TrustRadius Reviewer

    Pros

    ClickMeeting

    • Professional Live Interface - One of the reasons we chose ClickMeeting was how professional it looked from the viewer's experience. Our client is very small, but the interface makes them look like a top-notch firm to viewers.
    • Customization - Our client didn't have to forego their brand for a service, they were able to make it work for them. Also ties in with my point above.
    • Easy Event Creation - Takes no time at all to plan/schedule an event or meeting.
    Anonymous | TrustRadius Reviewer

    ON24

    • Engagement tools like Q&A, Resource List, and Speaker Bios allow the opportunity for attendees to connect with speakers, access more information, and get real-time answers to their questions. The features are very easy to use.
    • The ability to have multiple presenters in control of the webinar is a great feature. No more "passing the ball" or controls between presenters or needing to hear a presenter say "next slide" each time they want to advance their presentation.
    • ON24 allows users to seamlessly show slides, video clips and screen shares.
    Anonymous | TrustRadius Reviewer

    Cons

    ClickMeeting

    • As with most new software, ClickMeeting did create a learning curve for many of the employees - thus training was necessary.
    • Our company is contracted by the Federal Government, thus a lot of our information needs to be kept private. Some of our high-level management have noticed that ClickMeeting only provides 128-bit AES encryption, which we feel can be improved upon.
    • Some of our remote users have found that ClickMeeting has some lag-time when using it on their android devices.
    Anonymous | TrustRadius Reviewer

    ON24

    • Innovation seems to be quite slow and there are lots of features that I want but are not available
    • Every add on requires more and more money
    • the userability and amount of clicks to set up a show is quite tedious
    Anonymous | TrustRadius Reviewer

    Pricing Details

    ClickMeeting

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    $25 per month

    ClickMeeting Editions & Modules

    Edition
    Enterprise$1651
    Live 25$252
    Live 50$353
    Live 100$604
    Live 200$1195
    Live 500$1396
    Live 1000$2397
    Automated 1000$2797
    Automated 500$1798
    Automated 200$1459
    Automated 100$7510
    Automated 50$4511
    Automated 25$4012
    1. 500 - 5000
    2. up to 25 attendees
    3. up to 50 attendees
    4. up to 100 attendees
    5. up to 200 attendees
    6. up to 500 attendees
    7. up to 1000 attendees
    8. up to 500 attendees
    9. up to 200 attendees
    10. up to 100 attendees
    11. up to 50 attendees
    12. up to 25 attendees
    Additional Pricing Details
    Detailed enterprise pricing on demand.

    ON24

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    ON24 Editions & Modules

    Additional Pricing Details

    Likelihood to Renew

    ClickMeeting

    No score
    No answers yet
    No answers on this topic

    ON24

    ON24 9.3
    Based on 40 answers
    ON24 is everything we expected and everything we needed. It's simple to use, extremely customizable, and scales very easily. The integration to our CRM makes ON24 major lead generator for our sales team from our established webinars series. We can automate lead delivery to our sales team as well. If anything, we will look to expand our partnership in the future.
    Anonymous | TrustRadius Reviewer

    Usability

    ClickMeeting

    ClickMeeting 8.4
    Based on 12 answers
    Because the most needed functions are very effective and easy to use, there are some minor functions that might work better. The big problem is the quality of presentations because it is often lost during sharing it via ClickMeeting when they are settled in CM's memory. The minor problem is the fact that messages coming from the ClickMeeting are looking a bit like spam.
    Jakub Winiewski | TrustRadius Reviewer

    ON24

    ON24 8.3
    Based on 22 answers
    On24 is definitely good for beginner/intermediate users. It does fall short if you want to get into anything more advanced and custom, as the CSS can frequently break other aspects of the platform. While I understand, they don't want to make it too complicated and scare off novice users, they really need to implement and advanced mode for more advanced users
    Anonymous | TrustRadius Reviewer

    Reliability and Availability

    ClickMeeting

    No score
    No answers yet
    No answers on this topic

    ON24

    ON24 8.1
    Based on 409 answers
    ON24 is always available when I have a question about a new feature, if I'm having issues during a live webinar, or if I'm having issues with a webinar on the backend. Our client support specialist, Heather Haines, has always been incredibly consistent with getting me the answers I need when I need them.
    Gabriel Smith | TrustRadius Reviewer

    Performance

    ClickMeeting

    No score
    No answers yet
    No answers on this topic

    ON24

    ON24 7.3
    Based on 6 answers
    Loading depends on how large the files in the webinar for us - sometimes it takes up to an hour to upload and that impacts the loading when the webcast is playing. Overall I'm happy with the performance, however if integrated with other systems it does tend to slow down the process
    Maureen C. McInerney | TrustRadius Reviewer

    Support Rating

    ClickMeeting

    ClickMeeting 7.6
    Based on 12 answers
    Support on technical features is overall good. Sales support is fast when it comes to upgrades or new customers, but once you are a customer, [I believe] the support is bad to non-existent. [In my experience] after-sales support is really below standard.
    Anonymous | TrustRadius Reviewer

    ON24

    ON24 9.4
    Based on 38 answers
    The event support for critical issues is night and day better than other providers. If I have a live event issue, I can reach a person instantly and they are equipped to resolve the problem. With other providers, it was waiting on hold for someone to read me the support documentation that I could read myself. On24 really delivers on customer service in all areas of the platform.
    Anonymous | TrustRadius Reviewer

    In-Person Training

    ClickMeeting

    No score
    No answers yet
    No answers on this topic

    ON24

    ON24 7.7
    Based on 2 answers
    Most points of relevance were covered as far as I can remember.
    Anonymous | TrustRadius Reviewer

    Online Training

    ClickMeeting

    No score
    No answers yet
    No answers on this topic

    ON24

    ON24 6.0
    Based on 3 answers
    On24 has amazing ON-Demand trainings that you can use at anytime and they walk you through step by step on different topics/ they are always updating and innovating and putting out new trainings. I would highly reccomend the trainings and reading the documents they have created. They also do live webinars on a rolling basis that are filled with so much knowledge and Information
    Joshua Chelmo | TrustRadius Reviewer

    Implementation Rating

    ClickMeeting

    No score
    No answers yet
    No answers on this topic

    ON24

    ON24 6.8
    Based on 19 answers
    We had a few training's, which were broken up, and focused on specific areas of how to use the platform. Mostly though, a lot of it is just dedicating your time to learning and exploring what the possibilities are for enhancing your webinars
    Erika Tomatore | TrustRadius Reviewer

    Alternatives Considered

    ClickMeeting

    ClickMeeting is a wonderful tool with all the necessary features essential to make a business meeting interactive and all this in highly reasonable pricing. But the case was the opposite for Bluejeans as I haven't found it effective because of low-quality audio and video and the price was also not favorable for us.
    Isabella Grace | TrustRadius Reviewer

    ON24

    Zoom limitations that didn't meet our needs: No automated emails, no follow up with the recorded product, audience console was not customizable, audience console didn't contain all of the items we needed and was clunky for audience members to use
    Racheal Gallegos | TrustRadius Reviewer

    Scalability

    ClickMeeting

    No score
    No answers yet
    No answers on this topic

    ON24

    ON24 7.8
    Based on 159 answers
    I appreciate that ON24 makes it easy to clone and replay events. This helps with an international audience and when you want to host an event a few times. I wish that ON24 allowed you to clone programs between instances (ie from the North America instance to the International one).
    Anonymous | TrustRadius Reviewer

    Return on Investment

    ClickMeeting

    • Webinars organized on the ClickMeeting platform clearly improve communication with our users and help to transfer knowledge and build relationships.
    • User satisfaction is increasing thanks to the ability to actively participate in webinars through chat and Q&A.
    • Using ClickMeeting's tools directly impacts our user satisfaction and user growth.
    Ewa Majewska | TrustRadius Reviewer

    ON24

    • ON24 has allowed us to deliver meaningful pitches, promotions, and seminars to clients/audience members all year round, remotely.
    • The reporting available to us through the ON24 platform allows us to assess and review what is working and what needs adjusting with our events. This is valuable to us.
    • Using the tools available, we've doubled our audience engagement in the last 12 months, and this has allowed us to generate leads at a later stage of the "funnel."
    Anonymous | TrustRadius Reviewer

    Screenshots

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