What users are saying about
18 Ratings
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Top Rated
347 Ratings
18 Ratings
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Score 6 out of 100

ON24

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Top Rated
347 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

ClickMeeting

Launching and executing a webinar is easy and takes literally five seconds. The entire user experience is virtually seamless, with a platform that's loaded with detailed statistics. You even have access to live online support that will assist you instantly (from your webinar room).
Shane Skwarek | TrustRadius Reviewer

ON24

ON24 is great for webcasts where there are participants that might be hard of hearing. The seamlessness of the closed captions/event monitoring is very helpful in ensuring that our presentations are accessible to everyone. ON24 is also great for presentations where audience members need to have the resources connected to the presentation on hand during the presentation. The widgets really help the webcasts come to life and I'm excited to see what upgrades ON24 has in store concerning new widget capabilities.
Gabriel Smith | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

ClickMeeting
5.9
ON24
8.1
High quality audio
ClickMeeting
5.8
ON24
8.4
High quality video
ClickMeeting
6.0
ON24
Low bandwidth requirements
ClickMeeting
5.3
ON24
Mobile support
ClickMeeting
6.5
ON24
7.8

Screen Sharing

ClickMeeting
5.0
ON24
Desktop sharing
ClickMeeting
5.2
ON24
Whiteboards
ClickMeeting
4.8
ON24

Online Meetings / Events

ClickMeeting
5.7
ON24
7.2
Calendar integration
ClickMeeting
6.3
ON24
8.7
Meeting initiation
ClickMeeting
6.0
ON24
Integrates with social media
ClickMeeting
5.1
ON24
Record meetings / events
ClickMeeting
5.8
ON24
9.2
Slideshows
ClickMeeting
5.2
ON24
8.9
Event registration
ClickMeeting
ON24
7.5

Online Events Collaboration

ClickMeeting
5.5
ON24
8.0
Live chat
ClickMeeting
5.3
ON24
Audience polling
ClickMeeting
4.8
ON24
8.5
Q&A
ClickMeeting
6.5
ON24
8.7

Online Events Security

ClickMeeting
5.8
ON24
7.7
User authentication
ClickMeeting
5.9
ON24
Participant roles & permissions
ClickMeeting
5.6
ON24
6.7
Confidential attendee list
ClickMeeting
5.8
ON24
8.5

Reporting & Analytics

ClickMeeting
ON24
8.6
Dashboards
ClickMeeting
ON24
8.4
Data exportability
ClickMeeting
ON24
8.7

Online Events Marketing

ClickMeeting
ON24
8.3
Branding options
ClickMeeting
ON24
8.9
Integration to Marketing Automation
ClickMeeting
ON24
7.7

Pros

ClickMeeting

  • Professional Live Interface - One of the reasons we chose ClickMeeting was how professional it looked from the viewer's experience. Our client is very small, but the interface makes them look like a top-notch firm to viewers.
  • Customization - Our client didn't have to forego their brand for a service, they were able to make it work for them. Also ties in with my point above.
  • Easy Event Creation - Takes no time at all to plan/schedule an event or meeting.
Anonymous | TrustRadius Reviewer

ON24

  • Branding - The entire ON24 interface can be customized with widgets and custom imaging/colors exactly how you need it.
  • Reliability - The platform works on basically every device and browser out there with no software required. We receive 10x fewer complaints from attendees about ON24 versus other platforms we have used.
  • Impresses our Audience - We regularly have presenters and attendees from outside of our member association ask us what platform we use and how they can use it!
Anonymous | TrustRadius Reviewer

Cons

ClickMeeting

  • As with most new software, ClickMeeting did create a learning curve for many of the employees - thus training was necessary.
  • Our company is contracted by the Federal Government, thus a lot of our information needs to be kept private. Some of our high-level management have noticed that ClickMeeting only provides 128-bit AES encryption, which we feel can be improved upon.
  • Some of our remote users have found that ClickMeeting has some lag-time when using it on their android devices.
Anonymous | TrustRadius Reviewer

ON24

  • video size is really really small. I know it's all related to bandwidth, but slightly bigger would be great.
  • the technical support folks, those in the chat section, sometimes seem to struggle with English. Communication is sometimes a challenge. They are friendly and work hard, but the chat experience is often frustrating.
james loewen | TrustRadius Reviewer

Likelihood to Renew

ClickMeeting

No score
No answers yet
No answers on this topic

ON24

ON24 8.5
Based on 23 answers
We're expanding to other products at the moment, and so are our clients, so we are not currently sure if we will renew with On24. It will depend on the direction that our clients are going and the features that they want. One flaw of On24 is that they have been slow to the party to add new features, and that will dictate our future use
Anonymous | TrustRadius Reviewer

Usability

ClickMeeting

No score
No answers yet
No answers on this topic

ON24

ON24 8.1
Based on 15 answers
97% of our attendees say it is the best trainings they have every attended. But they other 3% have a horrible experience (while watching the event live) interesting fact. On24 uses two different encoders for live vs OnDemand. I have never had issues with the On-Demand experience. My only complaints come during live events
Tyler Hershberger | TrustRadius Reviewer

Reliability and Availability

ClickMeeting

No score
No answers yet
No answers on this topic

ON24

ON24 8.4
Based on 409 answers
ON24 is available every time I've ever needed them. I'm not 100% if they are a 24/7 service, but at the odd hours I've contacted service for random questions, I've always received a timely response. One of ON24's strengths is definitely their robust service and customer support teams that are always helpful, friendly and knowledgable.
Robert Cipolletti | TrustRadius Reviewer

Support Rating

ClickMeeting

No score
No answers yet
No answers on this topic

ON24

ON24 8.9
Based on 28 answers
  • I have been able to get hold of someone even during the live event. I was automatically escalated without having to ask so that I can talk to a person as quickly as possible and resolve the issue quickly.
  • On24 also has a knowledge center to find help and tips for commonly asked questions and set-up.
  • On24 has a community of users you can connect with and ask questions of - this is probably the greatest asset of On24, besides their overall support team
  • There is also a chat feature and someone is always available for any qucik tips - no matter how "silly" you might think your question is, this team provides immediate support.
  • More importantly, I have never had to go back to the support team with the same problem.
Erika Tomatore | TrustRadius Reviewer

Online Training

ClickMeeting

No score
No answers yet
No answers on this topic

ON24

ON24 9.1
Based on 1 answer
On24 has amazing ON-Demand trainings that you can use at anytime and they walk you through step by step on different topics/ they are always updating and innovating and putting out new trainings. I would highly reccomend the trainings and reading the documents they have created. They also do live webinars on a rolling basis that are filled with so much knowledge and Information
Joshua Chelmo | TrustRadius Reviewer

Implementation Rating

ClickMeeting

No score
No answers yet
No answers on this topic

ON24

ON24 5.2
Based on 17 answers
We had a few training's, which were broken up, and focused on specific areas of how to use the platform. Mostly though, a lot of it is just dedicating your time to learning and exploring what the possibilities are for enhancing your webinars
Erika Tomatore | TrustRadius Reviewer

Alternatives Considered

ClickMeeting

Vimeo is the closest competitor to our organization. Vimeo hosts our online video library and luckily, it communicates with ClickMeeting well. If the demand for live webinars no longer existed, Vimeo would be next in line. However, at this time ClickMeeting remains our #1 due to integration, ease of access and design.
Marissa Roth | TrustRadius Reviewer

ON24

We evaluated vendors such as Webex, GoToWebinar, BrightTALK and Zoom before ultimately choosing ON24. While ON24 wasn't the most affordable option, we felt that ON24 had all the capabilities we needed from a business and attendee experience standpoint. Other companies did not integrate with our CRM system as well, or the experience was very complicated to navigate.
Anonymous | TrustRadius Reviewer

Scalability

ClickMeeting

No score
No answers yet
No answers on this topic

ON24

ON24 7.3
Based on 2 answers
It works well
Anonymous | TrustRadius Reviewer

Return on Investment

ClickMeeting

  • It was an affordable software for what it delivered. We would have kept using it if the webinars had worked to drive business, or if we'd been able to drive more people to the webinars. Not ClickMeeting's fault. Great return on the investment in my mind.
Tyler Juhola | TrustRadius Reviewer

ON24

  • We have used ON24 to conduct webinars that produce net-new leads, convert leads to MQL's, and help produce content for future use by both Sales and Marketing to nurture prospects.
  • through our webinars we can explicitly ask prospects if they are interested in learning more about our software, allowing us to engage and follow up quickly to capitalize on their interest.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

ClickMeeting

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

ClickMeeting Editions & Modules

Edition
Enterprise$1651
Live 25$252
Live 50$353
Live 100$604
Live 200$1195
Live 500$1396
Live 1000$2397
Automated 1000$2797
Automated 500$1798
Automated 200$1459
Automated 100$7510
Automated 50$4511
Automated 25$4012
  1. 500 - 5000
  2. up to 25 attendees
  3. up to 50 attendees
  4. up to 100 attendees
  5. up to 200 attendees
  6. up to 500 attendees
  7. up to 1000 attendees
  8. up to 500 attendees
  9. up to 200 attendees
  10. up to 100 attendees
  11. up to 50 attendees
  12. up to 25 attendees
Additional Pricing Details
Detailed enterprise pricing on demand.

ON24

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ON24 Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

ClickMeeting
5.7
ON24
8.4

Likelihood to Renew

ClickMeeting
ON24
8.5

Usability

ClickMeeting
ON24
8.1

Reliability and Availability

ClickMeeting
ON24
8.4

Performance

ClickMeeting
ON24
8.0

Support Rating

ClickMeeting
ON24
8.9

Online Training

ClickMeeting
ON24
9.1

Implementation Rating

ClickMeeting
ON24
5.2

Scalability

ClickMeeting
ON24
7.3

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