ClickMeeting vs ON24

• Professional Live Interface - One of the reasons we chose ClickMeeting was how professional it looked from the viewer's experience. Our client is very small, but the interface makes them look like a top-notch firm to viewers.
• Customization - Our client didn't have to forego their brand for a service, they were able to make it work for them. Also ties in with my point above.
• Easy Event Creation - Takes no time at all to plan/schedule an event or meeting.

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• Branding - The entire ON24 interface can be customized with widgets and custom imaging/colors exactly how you need it.
• Reliability - The platform works on basically every device and browser out there with no software required. We receive 10x fewer complaints from attendees about ON24 versus other platforms we have used.
• Impresses our Audience - We regularly have presenters and attendees from outside of our member association ask us what platform we use and how they can use it!

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• As with most new software, ClickMeeting did create a learning curve for many of the employees - thus training was necessary.
• Our company is contracted by the Federal Government, thus a lot of our information needs to be kept private. Some of our high-level management have noticed that ClickMeeting only provides 128-bit AES encryption, which we feel can be improved upon.
• Some of our remote users have found that ClickMeeting has some lag-time when using it on their android devices.

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• video size is really really small. I know it's all related to bandwidth, but slightly bigger would be great.
• the technical support folks, those in the chat section, sometimes seem to struggle with English. Communication is sometimes a challenge. They are friendly and work hard, but the chat experience is often frustrating.

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• It was an affordable software for what it delivered. We would have kept using it if the webinars had worked to drive business, or if we'd been able to drive more people to the webinars. Not ClickMeeting's fault. Great return on the investment in my mind.

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• We have used ON24 to conduct webinars that produce net-new leads, convert leads to MQL's, and help produce content for future use by both Sales and Marketing to nurture prospects.
• through our webinars we can explicitly ask prospects if they are interested in learning more about our software, allowing us to engage and follow up quickly to capitalize on their interest.

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