What users are saying about
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Top Rated
260 Ratings
109 Ratings

ClickUp

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Top Rated
260 Ratings
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Score 8.6 out of 100
109 Ratings
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Score 8.5 out of 100

Feature Set Ratings

  • Zoho Projects ranks higher in 2 feature sets: Project Management, Professional Services Automation

Project Management

7.9

ClickUp

79%
8.0

Zoho Projects

80%
Zoho Projects ranks higher in 9/14 features

Task Management

9.1
91%
52 Ratings
8.0
80%
19 Ratings

Resource Management

7.1
71%
17 Ratings
7.5
75%
18 Ratings

Gantt Charts

7.8
78%
39 Ratings
8.9
89%
15 Ratings

Scheduling

7.8
78%
18 Ratings
7.5
75%
17 Ratings

Workflow Automation

6.9
69%
15 Ratings
8.1
81%
14 Ratings

Team Collaboration

8.4
84%
52 Ratings
9.4
94%
19 Ratings

Support for Agile Methodology

8.5
85%
38 Ratings
6.3
63%
5 Ratings

Support for Waterfall Methodology

9.0
90%
33 Ratings
7.6
76%
10 Ratings

Document Management

7.5
75%
46 Ratings
9.0
90%
15 Ratings

Email integration

7.1
71%
12 Ratings
9.4
94%
15 Ratings

Mobile Access

7.8
78%
15 Ratings
7.0
70%
18 Ratings

Timesheet Tracking

7.9
79%
37 Ratings
8.4
84%
18 Ratings

Change request and Case Management

N/A
0 Ratings
6.9
69%
6 Ratings

Budget and Expense Management

N/A
0 Ratings
8.0
80%
13 Ratings

Professional Services Automation

6.0

ClickUp

60%
6.9

Zoho Projects

69%
Zoho Projects ranks higher in 4/4 features

Project & financial reporting

6.0
60%
10 Ratings
6.5
65%
5 Ratings

Quotes/estimates

N/A
0 Ratings
5.5
55%
5 Ratings

Invoicing

N/A
0 Ratings
7.5
75%
12 Ratings

Integration with accounting software

N/A
0 Ratings
8.0
80%
12 Ratings

Attribute Ratings

  • ClickUp is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating
  • Zoho Projects is rated higher in 1 area: Likelihood to Renew

Likelihood to Recommend

8.6

ClickUp

86%
52 Ratings
8.2

Zoho Projects

82%
23 Ratings

Likelihood to Renew

9.0

ClickUp

90%
1 Rating
9.9

Zoho Projects

99%
3 Ratings

Usability

9.0

ClickUp

90%
6 Ratings
5.6

Zoho Projects

56%
4 Ratings

Availability

ClickUp

N/A
0 Ratings
9.0

Zoho Projects

90%
2 Ratings

Performance

ClickUp

N/A
0 Ratings
9.0

Zoho Projects

90%
2 Ratings

Support Rating

9.2

ClickUp

92%
53 Ratings
6.7

Zoho Projects

67%
19 Ratings

Online Training

ClickUp

N/A
0 Ratings
9.0

Zoho Projects

90%
1 Rating

Implementation Rating

ClickUp

N/A
0 Ratings
8.0

Zoho Projects

80%
2 Ratings

Likelihood to Recommend

ClickUp

I personally really like ClickUp. It can be set up to different project management styles, such as Agile. You can work in sprints and other scenarios. I feel it's a very versatile software platform that allows for lots of customization for different organization types. We even use it for product support cases that come in through our CMSs.
Anonymous | TrustRadius Reviewer

Zoho Projects

My work involves projects of 5-15 people with numerous projects running simultaneously. Prior to Zoho, I did not have a central location from which to view all project statuses at once. Zoho looks to provide this and also looks like it will deliver. I am anxious to see how our organization's use of it develops. At this time, I feel I am likely to recommend Zoho Projects because my organization has made great software decisions in the past so I have a level of trust already that the research has been done that Zoho is the best solution for our line of work.
James McQuillin | TrustRadius Reviewer

Pros

ClickUp

  • This software organizes and categorizes different projects in an excellent manner. It allows color-coding of different categories of a project as main headers with subtasks underneath
  • It allows sorting and filtration of tasks with priority. This enables the project team to work on urgent tasks first
  • It supports mass editing of projects. This is achieved through the selection of multiple project lines, changing their due date, setting their priority and performing other modifications at the same time
Judy Hellen | TrustRadius Reviewer

Zoho Projects

  • We use it to manage our sales orders as there are lots of moving parts which are necessary to get client orders done properly.
  • I use it anytime I have a new idea I want to put into motion. As I can create a list for brainstorming, feedback, specific actions necessary in order to test and or implement the idea.
  • Unrelated to business, it's a great way to plan travel in order to make sure you don't forget those important things like passport, flight arrangement, client meeting confirmation, and meeting prep as far as what specific documents or things do you need to bring with you.
  • And since everyone is on the go and expected to keep up with work, the mobile/tablet app makes it a breeze to keep up, work on, and create new projects.
Stephen Lalla | TrustRadius Reviewer

Cons

ClickUp

  • List Templates - They have list templates, but the due dates get all mixed up whenever you use them. Right now you have to set specific dates and when you create the list using the template, you just set the first start date and all the other dates get moved according to that first date. However, usually I care more about the LAST due date, not the first. Also, they don't skip weekends or anything. I wish there was a way to set the due dates as "Day 1, Day 2" etc. and to have them skip weekends when they are created.
  • Sharing Settings - They've kind of fixed this but before you could only control privacy access on the space level. Now you can set it on anything, however, there isn't a way to share lists, projects, or tasks with clients without them creating a login. They are planning to have this fixed soon though
  • Documents and Files - You can easily attach files to tasks or lists, which is great. I would like it if you could also have an area where you could have files that pertain to the whole project, or the whole space, without having to be put in a specific list or task.
McKay Salisbury | TrustRadius Reviewer

Zoho Projects

  • There is no ability to add custom fields in the "Bugs" module - for example, if we want to add fields such as Version Number.
  • Reporting is not integrated - its a fairly expensive add-on.
  • There is no easy way to track actual and completed dates for tasks - so historical variance analysis is not easy.
Sudip Chakraborty | TrustRadius Reviewer

Pricing Details

ClickUp

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

$0

ClickUp Editions & Modules

Edition
Free$0.00
Unlimited$9.00 ($5.00)2
Business$19.00 ($9.00)2
Enterprise$29.00 ($17.00)2
  1. none
  2. per member per month (annual contract pricing)
Additional Pricing Details

Zoho Projects

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Starting Price

$4 per user/per month if billed annually

Zoho Projects Editions & Modules

Edition
Premium$41
Enterprise$91
  1. per user/per month if billed annually
Additional Pricing Details

Likelihood to Renew

ClickUp

ClickUp 9.0
Based on 1 answer
We are pleased with using ClickUp and it's cost effectiveness. We are very likely to stick with ClickUp.
Ravinder Gupta | TrustRadius Reviewer

Zoho Projects

Zoho Projects 9.9
Based on 3 answers
I've reviewed about 8 other project management solutions and Zoho Projects is the best I've seen without being overly complicated. Zoho Projects keeps getting better! Recent new enhancements makes it even easier to navigate. There are new keyboard shortcuts that cut my time way down. The tools are very easy to use.
Cassandra Stephens | TrustRadius Reviewer

Usability

ClickUp

ClickUp 9.0
Based on 6 answers
With previous tools we used, we had to conduct a fairly extensive onboarding process with any new employees we hired. ClickUp is so simple to use that we really only need a 30-minute meeting to show new employees how to use it and they're off to the races. The drag/drop function is nearly universal which makes it extremely easy to move things around and stay organized.
Brittany Bartoli | TrustRadius Reviewer

Zoho Projects

Zoho Projects 5.6
Based on 4 answers
Zoho Projects is an easy project management tool to use. It provides all the functionality that we required for handling projects. We can easily create personal forms for projects and tasks, allowing us to add and report on our own desire. Apart from this we can create and edit documents in real time which saves our time. This allows us to share text docs, presentations, tables with the whole team and we can work on them together
Anonymous | TrustRadius Reviewer

Reliability and Availability

ClickUp

No score
No answers yet
No answers on this topic

Zoho Projects

Zoho Projects 9.0
Based on 2 answers
Has not been down to my knowledge.
Anonymous | TrustRadius Reviewer

Performance

ClickUp

No score
No answers yet
No answers on this topic

Zoho Projects

Zoho Projects 9.0
Based on 2 answers
Speed meets my expectations.
Anonymous | TrustRadius Reviewer

Support Rating

ClickUp

ClickUp 9.2
Based on 53 answers
ClickUp provides all the support you need over email. The customer service is excellent. I didn't interact with the support team too much as there was rarely an issue that I needed help with. However, when I did need help they were excellent.
Anonymous | TrustRadius Reviewer

Zoho Projects

Zoho Projects 6.7
Based on 19 answers
Although it might lack intuitiveness, once you get a hang of how Zoho Projects works, you can do a LOT. The impact good project management has on profitability is huge, and it has helped not only improve communication and coordination when working on a project, but more importantly have adequate tracking of time, due dates and potential bottle necks
María Fernanda Cruz | TrustRadius Reviewer

Alternatives Considered

ClickUp

For the first few years, ClickUp was a bit green and all over the place. It was a bit of a mess at first but now they've really finessed their process, UI and UX and it looks great. The biggest solution they provided was a better price point with larger solutions for feature sets.
Jay Miller | TrustRadius Reviewer

Zoho Projects

Zoho Projects provides a more limited set of functionality and customization options than other task/bug trackers on the market, but what it lacks in functionality it makes up for in ease of use. It probably has 80-90% of the features of its competitors but takes about a third of the time to get up and running and realizing value.
Anonymous | TrustRadius Reviewer

Return on Investment

ClickUp

  • Has increased the project management performance
  • Has [allowed] us to organize day to day work in a better way thanks to its workload views
  • Has allowed us to increase clients interest and participation in the projects allowing us to invite them to the account limiting the access to only their projects
Anonymous | TrustRadius Reviewer

Zoho Projects

  • We needed a system to organize our growing business, so anything was better than what we had, which was nothing.
  • Recording time spend is a huge reason for using project software. It has made me aware of the tasks that are taking too long and where we are not being profitable as a company.
  • It has kept our team accountable for what needs to get completed and when projects are not in motion or completed timely. It's helpful to know in order to get billing out faster.
Tammy Roberts | TrustRadius Reviewer

Screenshots

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