CMiC Project Management is a construction project collaboration and management solution. It centralizes project-related communications and documents onto one platform, and connects the job site with the back-end office.
N/A
UKG Ready
Score 8.2 out of 10
N/A
Designed for small businesses where everyone wears multiple hats, UKG Ready® is an HR solution that guides users through their day-to-day HR activities. Capabilities span from HR and payroll to talent and time.
CMiC is a robust platform best suited for large companies with resources for implementation and management of the program. One analogy is CMiC is like a droid phone where the user must decide how to use all the features of the program (as opposed to an iPhone where most configuration decisions are made for the user). Smaller companies with limited resources can struggle with CMiC both with the expense and configuration.
I have been very pleased with the responsiveness of technical support and the treatment that we receive from all of our UKG contacts. UKG meets all of our business needs in a decentralized, multistate organization. We plan to continue moving additional functionality to UKG to minimize additional platforms and enhance the associate experience.
The user interface is similar to that of other project management software applications so folks in our company that had previously used other applications have been able to switch over fairly easily.
I really like the software and it was much less expensive than other applications.
I like the mobile application so that our superintendents can view the documentation on their phones.
I really like the punch list capability mobile field, however, we have a hard time getting our superintendents to use it for some reason.
Needs to be more user friendly on the mobile side of the platform. Ease of use is key here.
There is not much instruction or support in standing up some programs like deploying ECM for outlook, making Collaboration Gateway work, or setting up the system for getting Plans available on the mobile devices.
Security configuration is extremely detailed and spread throughout the system. It is extremely hard to make adjustments to a person's security unless you know exactly where to look, which requires years of experience but shouldn't.
This is a platform that would continue to be in the best interest for our company. I just hope that CMiC support removes the gaps between the enhancements that they create to better the system to what they currently have
We plan to renew our support and use of UKG Ready each year unless it becomes unavailable or the district seeks another vendor. As of now, there are no plans to changes vendors. The district staff is now familiar with using UKG. Another vendor will need to meet the same expectations we have come to enjoy with using UKG
I believe it isn't easy to use and is unintuitive. Undecipherable error messages appear throughout the application without indicating what is wrong or how to correct it, in my experience. The terminology on the screens is specific to Canada, which adds to the confusion.
I put 8 for usability because for some people it may be difficult to use if they are not tech savvy. There are a ton of options and building out your own workflows could be confusing if you do not know what you are doing. However, UKG always provides great learning material and support to aid and teach you.
Sometimes since this is a cloud based product the system can become slow but we haven’t had any issues of availability without CMiC first letting us know it would be down
The system seems very stable. Being hosted in the cloud, we are vulnerable to internet speeds and busy times. The system has been down a couple times over the 3 months we have been live, but Kronos resolved the issues very quickly. To have access from a desktop, tablet, time clock, or phone app is one of the best features....users have almost NO REASON they can't clock in.
We were always told that Kronos was the best, but there are reports that we got out of ADP and other payroll providers that we cannot get out of Kronos. One example is a report of Productive/Non-productive hours by department. We also need the dollar amount associated with the hours. This is information that is required on our cost report and we were told that that report is unavailable. It is very frustrating when I can't get what I need.
The support team [has] been in touch with our deployment team and has given them effective guidance up to completion. It has helped us in [the] best methods of resource allocation and secure record-keeping process. We have tracked all our billing information and made the right payments with documentation and avoided [unnecessary losses]. [The] support team has [to] lead our teams to the right channels and empowering our team with the right skills for maximum production.
If I was only rating support itself that would be a 10. Every support case I have entered has been addressed efficiently and with the desired result. On the implementation and transition to support there were multiple issues that those doing the implementation or transition could not answer or workflows and various settings left undone only to be discovered later. We implemented 3 different modules and the expertise we got for each one varied widely.
The training was on system functions and not really how best to use it for our business. It would have been nice to be provided recommendations for use rather than just a blank slate of functionality.
Our in-person training was a hybrid. Live online training with an instructor. They were very knowledgeable of the product & the area they were training on. I asked several specific questions and if they didn't know the answer immediately they followed up after class.
Pretty good online training, you have many how to options and can watch them several times. It can be hard at times to dig through the amount of data online but can usually find what you are looking for. Also you can download documentation for setting up the profiles and policies.
Lots of confusion between sales and implementation regarding what was included and not included...the security encountered a "bug" and made it extremely difficult to set up roles and individual responsibilities
Make sure the people who are doing the build have extensive knowledge on employment law and asking the right questions. I would bet that the people who helped with our builds did not read any of our employment contracts or ordinances; and when I asked questions about how other companies handled certain basic dictates from federal employment laws, they didn't have any idea what FMLA, FLSA, etc were.
CMiC Construction Platform is the best price point in the market. Others are revenue-based billings, and the annual fees reflect as such. CMiC Construction Platform support staff is generally amazing and offers real-time support on critical issues. The imaging and workflow functions are real-time savers. CMiC Construction Platform is generally a smaller and in touch organization that treats your team like their own and stays with you after the purchase.
Very well. It is the most user-friendly system. The level of customer support from UKG is helpful. Having many options to engage support is helpful, like the ERM and the Krew Manager. Reporting can be made less complex, but once you learn it, it is not so bad.
This is basic, but we finally know how many employees we have! It sounds ridiculous, but prior to UKG Ready we were on a payroll system that's reports were only as accurate as the last payroll cycle, so they were always 2 weeks behind and static. UKG Ready allows for realtime, daily reporting of information.
We are able to get salary data for our various locations to be able to compare them to each other, as well as across our "competitors" and external competition.
The data provided allows us to be able to understand the trends at individual locations including attrition, advancement, raise information, and other data points that we haven't historically done comparisons on
We can see the demographic and geographical information for our employees and the benefits that they elect
