What users are saying about
42 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100
44 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100

Likelihood to Recommend

Conga Composer

There are so many opportunities to use Conga, and that's what I love about it. We use it for a few of our documents, but now I've become aware of how many more of our processes we can move from manual entry to automative processes. It's probably well suited for organizations that use word documents, write ups, and other items- probably wouldn't be well suited for organizations just needing to see the numbers
Kelsie Hamilton | TrustRadius Reviewer

Salesforce Mobile

Salesforce Mobile is useful for on-the-go jobs requiring access to information - particularly contact info, quick details about a constituent, or reference reports about sales or activity. Salesforce Mobile is not best for customizing reports, editing data, or creating new records. The usability and functionality of the app align with Salesforce.com, but the load times and requirements for back-end customization make on-demand changes difficult.
Nathan Baker | TrustRadius Reviewer

Pros

Conga Composer

  • We use Conga primarily for document generation.
  • An example is Generation of Proposals
  • Another example is generation of quotes
  • We have also used Conga to generate invoices
  • At times we have used Conga to generate formal documents for Govt purposes. Essentially any type of document that is based on Salesforce data is a good use case for Conga.
Naveen Gabrani | TrustRadius Reviewer

Salesforce Mobile

  • Ability to manage account remotely.
  • Enter new opportunities.
  • Manage events on the go.
  • Run reports to track the sales teams and production.
Ben Caplan | TrustRadius Reviewer

Cons

Conga Composer

  • While it is a much easier experience than using code to arrive at a document solution, it can still get VERY technical. Beyond the click and drag style of document that you see in the demonstrations.
  • When it goes wrong, finding out WHERE it has gone wrong can be maddening. There is a lot of support out there but that sometimes translates to a vast amount of options to investigate when troubleshooting.
Simon Whight | TrustRadius Reviewer

Salesforce Mobile

  • When viewing the page of Leads or Opportunities they appear bland and blend together. A color differentiator pattern of at least grey, white, grey, white would be helpful.
Shawn Bennett | TrustRadius Reviewer

Likelihood to Renew

Conga Composer

Conga Composer 8.0
Based on 1 answer
It's a big part of what we do internally, so would renew as it saves us time and is part of our process. In order to switch we'd need a good price break with same functions available
Christopher Rodriguez | TrustRadius Reviewer

Salesforce Mobile

No score
No answers yet
No answers on this topic

Usability

Conga Composer

Conga Composer 8.5
Based on 2 answers
Takes a lot to set up initally but once it is then it's solid so need to get over that hump first
Christopher Rodriguez | TrustRadius Reviewer

Salesforce Mobile

Salesforce Mobile 9.0
Based on 1 answer
Salesforce Mobile is very useful to our organization. This makes the job of an agent more convenient. We can easily access it on our mobile phones. When you need an update for a certain lead, you can simply check it using your phone, you don't need to spend more time opening it on your computer or laptop.
Anonymous | TrustRadius Reviewer

Performance

Conga Composer

Conga Composer 9.0
Based on 1 answer
This product appears to work well. It was not a fit for us this time, but we would consider in future
Robin Craigen | TrustRadius Reviewer

Salesforce Mobile

No score
No answers yet
No answers on this topic

Support Rating

Conga Composer

Conga Composer 7.7
Based on 2 answers
Support has been pretty good when used. They are very good with proactive notifications of any system issues.
Jared Wacht | TrustRadius Reviewer

Salesforce Mobile

Salesforce Mobile 8.0
Based on 2 answers
I haven't had the need to contact support, but the online community has a VAST knowledge of support if you're in need. For instance, I needed to know how I could set the dashboard up to automatically refresh and the online community helped me within minutes.
Ben Caplan | TrustRadius Reviewer

Implementation Rating

Conga Composer

Conga Composer 6.0
Based on 1 answer
Took a while to do but overall fine, did it myself
Christopher Rodriguez | TrustRadius Reviewer

Salesforce Mobile

No score
No answers yet
No answers on this topic

Alternatives Considered

Conga Composer

We chose Conga due to the price point (cost for licenses). It was among the more affordable options but we did not have to sacrifice quality. In addition, the integration with Salesforce is key for us. We are able to connect student interactions and actions with our mailings. We also like how it is user friendly
Wendy Hamstra-Smith | TrustRadius Reviewer

Salesforce Mobile

Well, the Salesforce1 application is specific to managing a Salesforce platform, so the application comparison for the same base cannot be made here. However, the application overall vs. Zoho has the advantage over UI and performance. Salesforce is the clear leader, Zoho is in second place with their application updates looking similar to Salesforce1.
Shawn Bennett | TrustRadius Reviewer

Return on Investment

Conga Composer

  • It provided a consistent quote template...everyone's quotes looked like we wanted them to.
  • It protected data integrity by controlling the output formats (i.e. PDF vs. Word).
  • It worked seamlessly behind the scenes making it easy for the team to be self sufficient generating documents.
Rick Scouffas | TrustRadius Reviewer

Salesforce Mobile

  • On the go, it's essential we keep track of the sources of leads/deals, so it certainly helps us understand where we should be investing more money on that end.
Bryan Silverman | TrustRadius Reviewer

Pricing Details

Conga Composer

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Salesforce Mobile

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Add comparison