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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Conga Composer

    Score7.9 out of 10
    N/AConga Composer is a document generation and automation tool designed to simplify and streamline the process of creating and distributing customized documents, presentations, and reports.

    $30

    per month per user

    Tungsten PaperPort

    Score9.2 out of 10
    N/ATungsten PaperPort (formerly from Kofax and Nuance) is a document management software offering. It includes features such as desktop document management solution and allows you to manage and organize your documents in one solution.

    $99

    one-time fee per license

    Pricing
    Conga ComposerTungsten PaperPort
    Editions & Modules
    No answers on this topic
    PaperPort Standard
    $99
    one-time fee per license
    PaperPort Professional
    $199
    one-time fee per license
    Offerings
    Pricing Offerings
    Conga ComposerTungsten PaperPort
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details—Perpetual license products, there are no subscription or maintenance fees. Buy once, own forever.
    More Pricing Information
    Community Pulse
    Conga ComposerTungsten PaperPort
    Considered Both Products
    Conga
    No answer on this topic
    Tungsten Automation formerly Kofax
    No answer on this topic
    Key User Insights
    Would buy again
    91%
    Would buy again
    128 Answers
    78%
    Would buy again
    7 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    112 Answers
    71%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    91%
    Happy with the feature set
    127 Answers
    78%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    80 Answers
    75%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    90%
    Implementation went as expected
    95 Answers
    75%
    Implementation went as expected
    6 Answers
    Best Alternatives
    Conga ComposerTungsten PaperPort
    Small Businesses
    Formstack for Salesforce
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    Score8.9 out of 10
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    Enterprises
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    Tungsten Capture
    Score9.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Conga ComposerTungsten PaperPort
    Likelihood to Recommend
    8.3
    (160 ratings)
    8.0
    (10 ratings)
    Likelihood to Renew
    8.9
    (15 ratings)
    9.0
    (1 ratings)
    Usability
    7.4
    (7 ratings)
    10.0
    (1 ratings)
    Availability
    3.6
    (1 ratings)
    -
    (0 ratings)
    Performance
    3.6
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    7.0
    (10 ratings)
    -
    (0 ratings)
    Implementation Rating
    3.7
    (5 ratings)
    -
    (0 ratings)
    Configurability
    1.8
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    2.7
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    3.6
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    2.7
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    1.8
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    3.3
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Conga ComposerTungsten PaperPort
    Likelihood to Recommend
    Conga
    From my experience, Conga Composer is particularly well-suited for generating documents, such as quotes and contracts, directly from Salesforce. It saves us a great deal of time, which is remarkably beneficial for companies with sales teams. Not suitable for companies lacking significant Salesforce expertise or administrative support.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    Kofax PaperPort is great for any office that has paper documents - seriously! We have set up multiple businesses to use Kofax PaperPort to cut down their storage of paper receipts, invoices, documents, etc by nearly 90%! Their office is much better organized and they have the ability to edit PDF Documents for a lot cheaper than buying Adobe Acrobat.
    Incentivized
    Read full review
    Pros
    Conga
    • One great feature of Conga Composer is the ability to create various document types, including Word files, PDFs, and even PowerPoint presentations.
    • The ability to encrypt and share data is quite impressive with Conga Composer.
    • The integration, especially with different email providers, is quite good with Conga Composer.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    • With Kofax PaperPort, documents can be merged, pages can be extracted from multiple documents and combined to make a new PDF document. It is an important feature as one needs to do it very often and more ubiquitous pdf readers like Adobe Acrobat Reader DC lacks functionalities like these.
    • Kofax PaperPort scans the documents and using it's OCR, converts these scans to searchable PDF documents so that these documents can be searched based on the text content in them.
    • Functionality to convert other formats to PDF and PDF to other formats. This is important as many times , we need to upload certain documents only in a specific format and conversion is required to and from PDF format.
    Incentivized
    Read full review
    Cons
    Conga
    • Not very intuitive. Once you know the system it's fine but there is a learning curve
    • I would like to see training opportunities on features that I am not using or aware of
    • I am sure I am only using about 3% of it's full potential
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    • It should have a back button, so if you go from one folder to the next, it would be simple to get back to the first folder.
    • When you combine two PDFs, it should retain the title of the one that's on top.
    • The send to bar should be easier to change.
    Incentivized
    Read full review
    Likelihood to Renew
    Conga
    Though I love how easily Conga Composer ties into Salesforce and its given analytics, it takes a lot of data entry to get up and running. I don't love that sometimes queries can take a long time to pull. I like keeping our marketing templates consistent via templates in the system. Pulling multiple objects into one report is fantastic too.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    PaperPort has a few quirks, but it is the only program of its kind that actually does what it claims to do. The power of it is so much more than they claim especially when it comes to trying to achieve a truly paperless office. With PDF editing built-in, it also saves considerable investment in other PDF editing programs.
    Incentivized
    Read full review
    Usability
    Conga
    It's a fairly simple tool to integrate into your current business structure. When we've had issues, we were able to resolve them extremely quickly. The users click a button and it can bring in all the quote lines, and our credit application seamlessly into our tool. I'd definitely recommend it to other colleagues
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    For us, it's only focusing processes that we're already doing... creating folders, placing scanned files into those folders, then searching for and opening up those files later, as needed. It just helps us view everything in one place - very convenient. Further, being able to drag non-native files to their corresponding source app for editing (Word, Excel, etc) is pretty nice.
    Incentivized
    Read full review
    Reliability and Availability
    Conga
    It was available, it just didn't always work depending on what glitches were happening within our app
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    No answers on this topic
    Performance
    Conga
    This product appears to work well. It was not a fit for us this time, but we would consider in future
    Read full review
    Tungsten Automation formerly Kofax
    No answers on this topic
    Support Rating
    Conga
    It's been hit and miss depending on the issue. We use javascript to generate the urls which has confused many techs even though it generates a clean url - they are overwhelmed by the concept of code and can't understand that the url is all that matters.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    No answers on this topic
    Implementation Rating
    Conga
    It was painful internally to build out all of the templates, but the actual implementation of the product was okay.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    No answers on this topic
    Alternatives Considered
    Conga
    I think Nintex is the primary competitor for Conga Composer, but I have not personally used it. I was not present for the decision to purchase Conga but I would recommend it in future document automation vendor selection processes because I have seen how well it works! We are especially fond of complementary features in Conga Composer, including Conga Email Templates and Conga Global Merge.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    I was ecstatic to see someone moving PaperPort away from Nuance (Those in my circle of friends refer to them as Nuisance). The lack of customer involvement by Nuance made finding answers to things that sometimes irritate a user to being downright frustrating. Maybe the purchase of Nuance by Microsoft will allow the company to focus more on the customer.
    Read full review
    Contract Terms and Pricing Model
    Conga
    Not fair. Its an upfront cost and then pay per use
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    No answers on this topic
    Scalability
    Conga
    We used it for something simple and it was still a pain to use
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    No answers on this topic
    Professional Services
    Conga
    Needs additional training on what they are selling, how to install and use to explain to customers
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    No answers on this topic
    Return on Investment
    Conga
    • Could really use better error handling on the product when the document doesn't generate. Zero notifications are provided right now and have no idea where in a 20 page template the error is. Need to keep cutting the template into pieces to find the error.
    • The report generates 90% of the time so far.
    • Getting easier to generate templates when knowing how the JSON will be structured to add to merged fields.
    • Use Work Plan Template Entries and Work Steps to dynamically generate many deliverables.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    • Simple focus on organization of files
    • Efficient later, when searching for files
    • Convenient throughout the office, as we're all accessing a shared data store
    Incentivized
    Read full review
    ScreenShots

    Conga Composer Screenshots

    Screenshot of how documents are created automatically, directly from SalesforceScreenshot of documents generated with any data, from any object - standard or customScreenshot of Conga Document GenerationScreenshot of popular document formats available, like Word, Excel, PowerPoint, HTML, and PDFScreenshot of how large documents are sent via a link - and they provide visibility into customer document engagementScreenshot of how multiple documents can be sent with one or no clicks