Conga CLM vs. DocuSign

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Conga CLM
Score 8.6 out of 10
N/A
Conga CLM (formerly Conga Contracts, or Novatus) is a contract management software solution built around features such as contract creation, automated notifications, and approval and workflows.
$35
per month per user
DocuSign
Score 8.6 out of 10
N/A
DocuSign supports transactions with document sharing and electronic signature, as well as automated and guided data collection and entry, record updating across disparate systems and payment collection upon agreement, as well as analytics and reporting.
$15
per month
Pricing
Conga CLMDocuSign
Editions & Modules
No answers on this topic
Personal
$15
per month
Real Starter
$15
per month
DocuSign for Realtors
$35
per month
Standard
$40
per month
Business Pro
$60
per month
Advanced Solutions
Custom Pricing
Offerings
Pricing Offerings
Conga CLMDocuSign
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
Conga CLMDocuSign
Considered Both Products
Conga CLM
Chose Conga CLM
DocuSign offers standalone solution that doesn't require Salesforce licenses for all peripheral users of the CLM tool. It also offered a lot more flexibility. Selected Conga based on the sister company experience of using Apptus (existing internal expertise in solving our …
Chose Conga CLM
DocuSign charges per each resend needed whereas Conga CLM does not. By choosing Conga CLM we have saved money on resends, which are frequently required within our business due to clients requesting changes and edits. Conga CLM was also more easily integrated with our CRM, …
Chose Conga CLM
DocuSign CLM was not cost-effective for the client as the client was already using Conga Composer and Conga Sign so it doesn't make sense to go with other CLM than Conga. As it gives the perfect integrated solution with Conga Composer and Conga Sign. And it proves to be a …
Chose Conga CLM
DocuSign CLM takes time to implement the solution, and as per our analysis, Conga CLM has the edge on Advanced approvals and XAuthor and templates.
Chose Conga CLM
We have evaluated only Conga against Onit. For Contract Management, Salesforce, E-signature integrations, Contract approvals and workflows, and Contract creations using templates and information from SFDC and clause libraries, we found Conga CLM has better instances and options …
Chose Conga CLM
Features and Functionality: Conga CLM offers a range of features such as contract authoring, automated workflows, collaboration, version control, reporting, and analytics. It is designed to streamline the entire contract lifecycle. When comparing against other solutions, …
Chose Conga CLM
It had definitely made life more easier as Conga Revenue Lifecycle Cloud helps unify and automate all revenue-generating processes to help you increase customer lifetime value. Conga can transform the way you do business by reimagining the art of the possible and implementing …
Chose Conga CLM
Conga CLM is a great tool as it has seamless integration with Salesforce and provides a good user interface with minimal user training, which increases the overall productivity of our organization. It has plugins that help in extended functionality, powerful add-ons, and …
Chose Conga CLM
Conga has features similar to many of these other tools. They all have good and bad features depending on your needs. It really just boiled down to the lack of support from Conga. We were installed and then forgotten. When new features came out, it was up to us to 'discover' …
DocuSign

No answer on this topic

Top Pros
Top Cons
Features
Conga CLMDocuSign
Contract Authoring
Comparison of Contract Authoring features of Product A and Product B
Conga CLM
8.4
28 Ratings
5% above category average
DocuSign
-
Ratings
Contract creation9.327 Ratings00 Ratings
Contract templates8.227 Ratings00 Ratings
Clause library/saved fields8.428 Ratings00 Ratings
Guided logic7.926 Ratings00 Ratings
Contract Collaboration
Comparison of Contract Collaboration features of Product A and Product B
Conga CLM
8.1
27 Ratings
3% below category average
DocuSign
-
Ratings
Contract sharing8.627 Ratings00 Ratings
Contract editing9.226 Ratings00 Ratings
Collaborating on contracts7.826 Ratings00 Ratings
MS Word plug-in7.023 Ratings00 Ratings
Approval process8.127 Ratings00 Ratings
Interdepartmental workflows7.825 Ratings00 Ratings
Contract Monitoring
Comparison of Contract Monitoring features of Product A and Product B
Conga CLM
8.8
26 Ratings
6% above category average
DocuSign
-
Ratings
Contract database8.826 Ratings00 Ratings
Contract search8.825 Ratings00 Ratings
Contract milestone reminders & alerts8.723 Ratings00 Ratings
Custom contract reports8.624 Ratings00 Ratings
Tracking contract status8.725 Ratings00 Ratings
Compliance check8.322 Ratings00 Ratings
Best Alternatives
Conga CLMDocuSign
Small Businesses
PandaDoc
PandaDoc
Score 9.1 out of 10
PandaDoc
PandaDoc
Score 9.1 out of 10
Medium-sized Companies
PandaDoc
PandaDoc
Score 9.1 out of 10
MSB Docs
MSB Docs
Score 9.4 out of 10
Enterprises
DocuSign CLM
DocuSign CLM
Score 8.6 out of 10
Box
Box
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Conga CLMDocuSign
Likelihood to Recommend
8.2
(28 ratings)
6.3
(154 ratings)
Likelihood to Renew
8.6
(2 ratings)
7.0
(12 ratings)
Usability
10.0
(3 ratings)
8.8
(12 ratings)
Availability
10.0
(1 ratings)
10.0
(3 ratings)
Performance
10.0
(1 ratings)
10.0
(2 ratings)
Support Rating
10.0
(3 ratings)
10.0
(46 ratings)
In-Person Training
10.0
(1 ratings)
-
(0 ratings)
Online Training
9.0
(1 ratings)
10.0
(1 ratings)
Implementation Rating
10.0
(1 ratings)
10.0
(5 ratings)
Configurability
10.0
(1 ratings)
-
(0 ratings)
Ease of integration
10.0
(1 ratings)
-
(0 ratings)
Product Scalability
10.0
(1 ratings)
10.0
(1 ratings)
Professional Services
10.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
Conga CLMDocuSign
Likelihood to Recommend
Conga
Conga allows for native integration with Salesforce (built on the Salesforce platform) and integration with Conga’s own e-signature solution. Conga has a centralized‌ ‌repository‌ ‌containing‌ ‌all‌ ‌executed‌ ‌contracts‌ (‌past‌ ‌and‌ ‌present) organized based on predefined categories or relationships and maintained revision history in the system of record. Using automated workflow, Conga also drives the contract documents for internal reviews/approvals.
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DocuSign
I am going to speak of a personal experience- on multiple occasions: I need my husband to sign documents during the day and I don't need him here- physically. He sometimes works in different parts of the state as well at his own company. There is no problem at all, as long as he has access to his cell phone, email, and cell phone service- he can sign the documents I need him to. It is AMAZING- I can't speak highly enough of Docusign.
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Pros
Conga
  • Unified Storage. All contracts are stored in a single, centralized repository, providing a comprehensive view of the entire contract lifecycle, including versions, negotiations, approval history, and metrics.
  • Easy Search. Advanced search capabilities, including natural language search, allow users to quickly find specific contracts or clauses.
  • Dynamic Approvals: Automate approval workflows to speed up the contract approval process and ensure compliance with company policies.
Read full review
DocuSign
  • Ease of sending the same document out to multiple recipients, at multiple locations, for multiple signatures
  • Quick turnaround - once the recipient signs the document, we receive notification and the document back immediately
  • Can resend, alter, change, and/or add to the email and/or document that is sent out very easily
  • The recipient can save the document after signing, so they too have their own electronic copy for their records
Read full review
Cons
Conga
  • X-author for Word can be improved as it does not maintain a stable connection and the org gets disconnected frequently.
  • It does not support grandparent relationship for merge field population.
  • A separate package needs to be installed for the integration of CPQ and CLM tools from Conga.
Read full review
DocuSign
  • Tracking, particularly when collecting signatures through connected applications, such as an ATS, is not always clean or easily traceable.
  • Formatting documents to handle electronic signature types (signatures, initials, etc.) is not always easy, and highly dependent on the partner's technology.
  • It is not convenient to have to use DocuSign as a stand alone product if the signatures are required for 3rd party applications. It definitely excels on its own, but the scope of that usage, at least for us, is slim.
Read full review
Likelihood to Renew
Conga
Simple and easy to use for the legal team to creates contracts in Salesforce and with the help of conga contract attaches the different clauses through the bundle and sends them for negotiation and for signature. This is the primary work they do from Conga contracts. We had solution which is build using conga contracts, conga composer and conga sign
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DocuSign
I can't imagine doing business without DocuSign now. I would never want to go back to the way we used to do things. The "new way" is "the way" is "the right way." We can honestly be proud of a "one right way" process and not have to suffer through "5 ways for 5 days."
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Usability
Conga
For users, the software is very intuitive. For admins, there's a learning curve.
Read full review
DocuSign
Generally user-friendly once you have command of the basics, but also has a lot of nuances that can make it difficult to train others on. DocuSign University is a helpful tool, but understandably a lot of content to get through to become a well-versed user. A lot of different functionalities but only a few I use on a weekly basis.
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Reliability and Availability
Conga
We never faced any issue till date
Read full review
DocuSign
It does not go down. I have had zero issues with DocuSign, approaching 4 years.
Read full review
Performance
Conga
Everything is perfect
Read full review
DocuSign
Everything loads quickly. Reports are generated in a reasonable time. No noticeable difference in integrated software processing speeds.
Read full review
Support Rating
Conga
Very very difficult to get support. The support team is great for simple, general questions. If we ran into anything complex, we usually would figure it out before they could help us. We often were bounced around from rep to rep
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DocuSign
I'd give them a 10, but there has been 1 or 2 small cases that seemed to fall to the wayside, but I was able to call them up and get them resolved. We were having a bad implementation night (after midnight) and we needed assistance from Docusign. They were able to get an engineer to help us in the early morning hours
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In-Person Training
Conga
Conga University is very well made. Loved it!
Read full review
DocuSign
No answers on this topic
Online Training
Conga
Conga University is the best! loved it. The courses are very well designed which makes learning easy and great. I have taken courses for conga contracts, composer, conga sign, and conga batch. Courses are beneficial if you want to implement Conga products for your clients or for your organization. Highly recommended to sign up for Conga university and start learning
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DocuSign
Docusign is super easy to use, and apart from a few administration details, there was really nothing to train on. Post implementation, there were issues with configuration of auto-filled documents with the integrating 3rd party. That training required some time, because the DocuSign expert took the time to walk me through the 3rd party's configuration (how often does that happen?) so I could see how DocuSign should be best used to overcome weaknesses in the 3rd party platform. 10/10 expert care.
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Implementation Rating
Conga
The process involved Salesforce object creation and fields with installing conga contracts and conga composer and setting up security for the users
Read full review
DocuSign
Until you get the hang of it, I recommend doing several internal tests before sending a document to a client. As I mentioned earlier, you have to go through a bit of trial and error at first to verify that the workflow works as expected.
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Alternatives Considered
Conga
Features and Functionality: Conga CLM offers a range of features such as contract authoring, automated workflows, collaboration, version control, reporting, and analytics. It is designed to streamline the entire contract lifecycle. When comparing against other solutions, organizations should assess the specific features and functionalities they require and evaluate how well Conga CLM meets those needs.Scalability: Conga CLM is suitable for large enterprises and organizations dealing with high contract volumes and complex contract processes. It provides the scalability to handle a significant number of contracts, multiple users, and integration with other systems. Organizations should consider the scalability of Conga CLM in relation to their own contract management needs.
Read full review
DocuSign
I would say that DocuSign's biggest competitor and a most similar product is Adobe Sign. They both offer almost identical features with Adobe offering a slightly better interface. Adobe Sign is also less costly than DocuSign while offering templates that can be useful for various activities. If you are looking for more branding options then Adobe offers a slight advantage but for corporate control, I would say DocuSign offers more security.
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Scalability
Conga
We are fully satisfied with the over all experience using conga contract
Read full review
DocuSign
In my years of using DocuSign, I have never had an outage. I haven't even encountered a bug.
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Return on Investment
Conga
  • Clients have reported a huge improvement in the time spent in processing contracts.
  • Better management of contract data.
  • Ease in forwarding for signatures.
  • Overall transparency in data.
  • Provides an opportunity for managers and supervisors to easily keep track of the work done by their teams.
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DocuSign
  • DocuSign has made fax machines obsolete for receiving, signing, and returning documents to multiple parties.
  • DocuSign is a secure method of signing documents and that is a positive. Fax machines are generally not very secure.
  • DocuSign stores your documents in an encrypted form which protects your privacy and the privacy of all parties named in a document.
Read full review
ScreenShots

Conga CLM Screenshots

Screenshot of Conga CLM: Contract request wizardScreenshot of Conga CLM: Agreement detailScreenshot of Conga CLM: Parallel reviewScreenshot of Conga CLM: Importing an offline documentScreenshot of Conga CLM: Agreement hierarchy

DocuSign Screenshots

Screenshot of Screenshot of Screenshot of