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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Conga CLM

    Score8.8 out of 10
    N/AConga CLM (formerly Conga Contracts, or Novatus) is a contract management software solution built around features such as contract creation, automated notifications, and approval and workflows.N/A

    DocuSign

    Score8.7 out of 10
    N/ADocuSign supports transactions with document sharing and electronic signature, as well as automated and guided data collection and entry, record updating across disparate systems and payment collection upon agreement, as well as analytics and reporting.

    $15

    per month

    Pricing
    Conga CLMDocuSign
    Editions & Modules
    No answers on this topic
    Personal
    $15
    per month
    Real Starter
    $15
    per month
    DocuSign for Realtors
    $35
    per month
    Standard
    $40
    per month
    Business Pro
    $60
    per month
    Advanced Solutions
    Custom Pricing
    Offerings
    Pricing Offerings
    Conga CLMDocuSign
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsConga offers customized pricing for their CLM product. The pricing prioritizes: Business needs Commitment to partnership Flexibility Budget alignment Competitive pricing Transparency—
    More Pricing Information
    Community Pulse
    Conga CLMDocuSign
    Considered Both Products
    Conga
    Chose Conga CLM
    DocuSign is higher up on the Gartner Quadrant.
    Incentivized
    Chose Conga CLM
    DocuSign charges per each resend needed whereas Conga CLM does not. By choosing Conga CLM we have saved money on resends, which are frequently required within our business due to clients requesting changes and edits. Conga CLM was also more easily integrated with our CRM, …
    Incentivized
    Chose Conga CLM
    DocuSign CLM takes time to implement the solution, and as per our analysis, Conga CLM has the edge on Advanced approvals and XAuthor and templates.
    Incentivized
    Chose Conga CLM
    DocuSign offers standalone solution that doesn't require Salesforce licenses for all peripheral users of the CLM tool. It also offered a lot more flexibility. Selected Conga based on the sister company experience of using Apptus (existing internal expertise in solving our …
    Incentivized
    Chose Conga CLM
    DocuSign CLM was not cost-effective for the client as the client was already using Conga Composer and Conga Sign so it doesn't make sense to go with other CLM than Conga. As it gives the perfect integrated solution with Conga Composer and Conga Sign. And it proves to be a …
    Incentivized
    Chose Conga CLM
    Conga Contracts and DocuSign work very well together and integrate nicely with Salesforce.
    Incentivized
    Chose Conga CLM
    The above tools are good at specific things, but overall, conga has so many features that similar applications lag behind. Using the conga contract life cycle management, the entire process is becoming smoother, with all necessary approvals easily handled through predefined …
    Incentivized
    Chose Conga CLM
    In my opinion, overall Conga CLM is a stronger product
    Incentivized
    Chose Conga CLM
    Conga CLM's integration is more seamless
    Incentivized
    Chose Conga CLM
    Honestly I think Conga CLM is overall a better option with it's eord class automation capabilities and deeper integration with Salesforce.
    Incentivized
    Chose Conga CLM
    Conga CLM is far more capable and works very well with our existing systems.
    Incentivized
    Chose Conga CLM
    We selected this pilot in 2017, which was a completely different environment. We're in the process of doing our fix base, so we haven't really reselected and we don't know if we're going to go with one CLM multitude because what I've found in my research is one CLM can't handle …
    Incentivized
    Chose Conga CLM
    In my experience, Conga CLM is First user friendly & flexible with required business requirements customization.
    Incentivized
    Chose Conga CLM
    Business decision, ease of use
    Incentivized
    Chose Conga CLM
    We have evaluated only Conga against Onit. For Contract Management, Salesforce, E-signature integrations, Contract approvals and workflows, and Contract creations using templates and information from SFDC and clause libraries, we found Conga CLM has better instances and options …
    Incentivized
    Chose Conga CLM
    Features and Functionality: Conga CLM offers a range of features such as contract authoring, automated workflows, collaboration, version control, reporting, and analytics. It is designed to streamline the entire contract lifecycle. When comparing against other solutions, …
    Incentivized
    Chose Conga CLM
    It had definitely made life more easier as Conga Revenue Lifecycle Cloud helps unify and automate all revenue-generating processes to help you increase customer lifetime value. Conga can transform the way you do business by reimagining the art of the possible and implementing …
    Incentivized
    Chose Conga CLM
    Conga CLM is a great tool as it has seamless integration with Salesforce and provides a good user interface with minimal user training, which increases the overall productivity of our organization. It has plugins that help in extended functionality, powerful add-ons, and …
    Incentivized
    Chose Conga CLM
    Conga has features similar to many of these other tools. They all have good and bad features depending on your needs. It really just boiled down to the lack of support from Conga. We were installed and then forgotten. When new features came out, it was up to us to 'discover' …
    Incentivized
    DocuSign
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    119 Answers
    85%
    Would buy again
    79 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    99 Answers
    84%
    Delivers good value for the price
    66 Answers
    Happy with the feature set
    89%
    Happy with the feature set
    113 Answers
    88%
    Happy with the feature set
    82 Answers
    Lived up to sales and marketing promises
    86%
    Lived up to sales and marketing promises
    70 Answers
    83%
    Lived up to sales and marketing promises
    62 Answers
    Implementation went as expected
    81%
    Implementation went as expected
    85 Answers
    87%
    Implementation went as expected
    67 Answers
    Features
    Conga CLMDocuSign
    Contract Authoring
    Comparison of Contract Authoring features of Conga CLM and DocuSign
    Feature
    Conga CLM
    8.5
    120 Ratings
    4% above category average
    DocuSign
    -
    Ratings
    Contract creation8.8117 Ratings00 Ratings
    Contract templates8.8112 Ratings00 Ratings
    Clause library/saved fields8.9106 Ratings00 Ratings
    Guided logic7.693 Ratings00 Ratings
    Contract Collaboration
    Comparison of Contract Collaboration features of Conga CLM and DocuSign
    Feature
    Conga CLM
    8.3
    110 Ratings
    1% above category average
    DocuSign
    -
    Ratings
    Contract sharing8.4102 Ratings00 Ratings
    Contract editing8.4100 Ratings00 Ratings
    Collaborating on contracts8.395 Ratings00 Ratings
    MS Word plug-in8.297 Ratings00 Ratings
    Approval process8.299 Ratings00 Ratings
    Interdepartmental workflows8.191 Ratings00 Ratings
    Contract Monitoring
    Comparison of Contract Monitoring features of Conga CLM and DocuSign
    Feature
    Conga CLM
    8.7
    109 Ratings
    5% above category average
    DocuSign
    -
    Ratings
    Contract database8.6103 Ratings00 Ratings
    Contract search8.4103 Ratings00 Ratings
    Contract milestone reminders & alerts8.299 Ratings00 Ratings
    Custom contract reports8.3100 Ratings00 Ratings
    Tracking contract status8.6102 Ratings00 Ratings
    Compliance check8.682 Ratings00 Ratings
    Contract Management
    Comparison of Contract Management features of Conga CLM and DocuSign
    Feature
    Conga CLM
    8.2
    82 Ratings
    0% above category average
    DocuSign
    -
    Ratings
    Contract Storage8.680 Ratings00 Ratings
    Advanced Search and Filtering8.474 Ratings00 Ratings
    Customizable Contract Templates8.276 Ratings00 Ratings
    Workflow Acceleration7.870 Ratings00 Ratings
    E-Signatures8.370 Ratings00 Ratings
    Reminders and Alerts8.174 Ratings00 Ratings
    Analytics and Reporting8.575 Ratings00 Ratings
    Integration with other Systems8.070 Ratings00 Ratings
    Best Alternatives
    Conga CLMDocuSign
    Small Businesses
    DocuSign CLM
    Score8.2 out of 10
    BoldSign, by Syncfusion
    Score10 out of 10
    Medium-sized Companies
    Ironclad
    Score7.9 out of 10
    OneSpan Sign
    Score9.6 out of 10
    Enterprises
    Icertis
    Score7.8 out of 10
    Conga Sign
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Conga CLMDocuSign
    Likelihood to Recommend
    8.8
    (128 ratings)
    9.0
    (161 ratings)
    Likelihood to Renew
    8.9
    (3 ratings)
    7.0
    (12 ratings)
    Usability
    8.5
    (6 ratings)
    8.5
    (19 ratings)
    Availability
    8.2
    (2 ratings)
    10.0
    (3 ratings)
    Performance
    9.1
    (2 ratings)
    10.0
    (2 ratings)
    Support Rating
    8.3
    (6 ratings)
    10.0
    (46 ratings)
    In-Person Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (2 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    9.1
    (2 ratings)
    10.0
    (5 ratings)
    Configurability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    10.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    3.6
    (2 ratings)
    10.0
    (1 ratings)
    Professional Services
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Conga CLMDocuSign
    Likelihood to Recommend
    Conga
    And I mean that wholeheartedly, only because my experience has been so wonderful, and one of the things that I was warned against moving to Conga CLM was support. "Oh, their support's not that great." Absolutely wrong. I have received nothing but top-notch service support and there have been a lot of service requests for me only because of my gap in knowledge and every single person, one person in particular, always was jumped right in, very quick to respond, didn't just throw a knowledge article at me, actually said, "Hey, let's get on a Zoom together. Let's figure out what the issue is, and let's figure out what the solution is. " And it's that game changer for me. I'm very big on customer service, and Conga's support staff is amazing. I give a 12 on that. The product itself is just easy, and the team loves it. It works great. I work directly with sales, and we're actually wanting to get more of our documents into Conga CLM. Right now, we just have our master service agreement and some of our order forms, but we have other amendments and addendums and other business lines that we're trying to get into the system. It's just finding time.
    Incentivized
    Read full review
    DocuSign
    This product is well suited in the use case that I provided before: when it comes to onboarding employees and providing a clear channel for decision making for human resources, this is an excellent tool to accomplish that. I would say the weak points is when you have back and forth communication with users that it might seem a little redundant to have that back and forth communication in that scenario.
    Incentivized
    Read full review
    Pros
    Conga
    • Template driven contract creation: when sales team needs to generate multiple contracts per day, instead of manually drafting each contract , by Conga CLM we can select pre approved template and system auto fills pricing details , customer name, legal terms etc
    • Renewal and obligation tracking: Conga CLM sends automated alerts when renewal noticed needs to be send 30days before expiry. It also flags upcoming renewals.
    • Audit trail and compliance: Conga CLM logs every action automatically and supports regulatory compliance like SOX audit.
    Incentivized
    Read full review
    DocuSign
    • Ease of sending the same document out to multiple recipients, at multiple locations, for multiple signatures
    • Quick turnaround - once the recipient signs the document, we receive notification and the document back immediately
    • Can resend, alter, change, and/or add to the email and/or document that is sent out very easily
    • The recipient can save the document after signing, so they too have their own electronic copy for their records
    Incentivized
    Read full review
    Cons
    Conga
    • X-author for Word can be improved as it does not maintain a stable connection and the org gets disconnected frequently.
    • It does not support grandparent relationship for merge field population.
    • A separate package needs to be installed for the integration of CPQ and CLM tools from Conga.
    Incentivized
    Read full review
    DocuSign
    • Tracking, particularly when collecting signatures through connected applications, such as an ATS, is not always clean or easily traceable.
    • Formatting documents to handle electronic signature types (signatures, initials, etc.) is not always easy, and highly dependent on the partner's technology.
    • It is not convenient to have to use DocuSign as a stand alone product if the signatures are required for 3rd party applications. It definitely excels on its own, but the scope of that usage, at least for us, is slim.
    Incentivized
    Read full review
    Likelihood to Renew
    Conga
    Simple and easy to use for the legal team to creates contracts in Salesforce and with the help of conga contract attaches the different clauses through the bundle and sends them for negotiation and for signature. This is the primary work they do from Conga contracts. We had solution which is build using conga contracts, conga composer and conga sign
    Incentivized
    Read full review
    DocuSign
    I can't imagine doing business without DocuSign now. I would never want to go back to the way we used to do things. The "new way" is "the way" is "the right way." We can honestly be proud of a "one right way" process and not have to suffer through "5 ways for 5 days."
    Incentivized
    Read full review
    Usability
    Conga
    I would give it a 10 because it's easy. The way that we've set it up and the process, you know, when you're working with a sales team, which is what I work with, they need something easy to learn and quick because they need to concentrate on making sales. So you got to give them that. And that's exactly what Conga CLM has offered to us, a very easy platform that they can get their contracts out the door, we can get to clients and then they can move on to their next sale.
    Incentivized
    Read full review
    DocuSign
    Generally user-friendly once you have command of the basics, but also has a lot of nuances that can make it difficult to train others on. DocuSign University is a helpful tool, but understandably a lot of content to get through to become a well-versed user. A lot of different functionalities but only a few I use on a weekly basis.
    Incentivized
    Read full review
    Reliability and Availability
    Conga
    Conga CLM’s availability has been solid in my experience as for a logistics company like ours that needs access across time zones and departments, Conga CLM is a great solution.
    Incentivized
    Read full review
    DocuSign
    It does not go down. I have had zero issues with DocuSign, approaching 4 years.
    Incentivized
    Read full review
    Performance
    Conga
    Conga CLM performs reliably across our organization. It handles large volumes of contracts without lag, keeps workflows flowing smoothly, and processes automation tasks efficiently. The system remains responsive, even during busy days, no performance lag.
    Incentivized
    Read full review
    DocuSign
    Everything loads quickly. Reports are generated in a reasonable time. No noticeable difference in integrated software processing speeds.
    Incentivized
    Read full review
    Support Rating
    Conga
    Very very difficult to get support. The support team is great for simple, general questions. If we ran into anything complex, we usually would figure it out before they could help us. We often were bounced around from rep to rep
    Incentivized
    Read full review
    DocuSign
    I'd give them a 10, but there has been 1 or 2 small cases that seemed to fall to the wayside, but I was able to call them up and get them resolved. We were having a bad implementation night (after midnight) and we needed assistance from Docusign. They were able to get an engineer to help us in the early morning hours
    Incentivized
    Read full review
    In-Person Training
    Conga
    Conga University is very well made. Loved it!
    Incentivized
    Read full review
    DocuSign
    No answers on this topic
    Online Training
    Conga
    Conga University is the best! loved it. The courses are very well designed which makes learning easy and great. I have taken courses for conga contracts, composer, conga sign, and conga batch. Courses are beneficial if you want to implement Conga products for your clients or for your organization. Highly recommended to sign up for Conga university and start learning
    Incentivized
    Read full review
    DocuSign
    Docusign is super easy to use, and apart from a few administration details, there was really nothing to train on. Post implementation, there were issues with configuration of auto-filled documents with the integrating 3rd party. That training required some time, because the DocuSign expert took the time to walk me through the 3rd party's configuration (how often does that happen?) so I could see how DocuSign should be best used to overcome weaknesses in the 3rd party platform. 10/10 expert care.
    Incentivized
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    Implementation Rating
    Conga
    The process involved Salesforce object creation and fields with installing conga contracts and conga composer and setting up security for the users
    Incentivized
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    DocuSign
    Until you get the hang of it, I recommend doing several internal tests before sending a document to a client. As I mentioned earlier, you have to go through a bit of trial and error at first to verify that the workflow works as expected.
    Read full review
    Alternatives Considered
    Conga
    Conga CLM capabilities and speed is very good compared to other CLM solutions and also scalable and easy to configure and manage the enhancements. Conga CLm is also great for multiple verticals and users from various departments can easily adopt to the CLM applications or tool. The eas of use is also a factor
    Incentivized
    Read full review
    DocuSign
    There has never been anything that we could really compare to Docusign. We have tried sending documents in a PDF version, but that was not nearly as efficient. DocuSign saves your signature in the system and uses that as it goes through your documents.
    Incentivized
    Read full review
    Scalability
    Conga
    Based on my experience using Conga CLM across a growing logistics operation with varied departments, I’d confidently rate its overall scalability a 9 out of 10. Provides multi site support, has proven ready for the long haul and provides a secure environment.
    Incentivized
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    DocuSign
    In my years of using DocuSign, I have never had an outage. I haven't even encountered a bug.
    Incentivized
    Read full review
    Return on Investment
    Conga
    • The time saved for our Legal team to generate and go through redlining for customers allows us to process the create the multitude of contracts that come through the system daily quickly and correctly.
    • Sales is able to get accurate information relatively quickly and get contracts in customers hands faster due to the tools available. This provides our business a much more sustainable and quick ability to grow.
    Incentivized
    Read full review
    DocuSign
    • Less paper use, faster signature times, less time standing at the printer/scanner to send documents to yourself
    • Security over your signature! Security over your company's signature and authorization to approve projects, cash flow etc
    • Love audit trails and the seamless tracking of the status of the document
    Incentivized
    Read full review
    ScreenShots

    Conga CLM Screenshots

    Screenshot of Salesforce Contract CreationScreenshot of CLM DashboardScreenshot of CLM AnalyticsScreenshot of Conversation AI Agent

    DocuSign Screenshots

    Product screenshotProduct screenshotProduct screenshot