Conga CLM vs. DocuSign CLM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Conga CLM
Score 8.8 out of 10
N/A
Conga CLM (formerly Conga Contracts, or Novatus) is a contract management software solution built around features such as contract creation, automated notifications, and approval and workflows.N/A
DocuSign CLM
Score 8.1 out of 10
N/A
DocuSign CLM, formerly SpringCM, is a cloud-based platform that can be used to manage documents, contracts and related collateral. The solution includes workflows that can be tailored to an organization's business processes. It is also designed to accelerate team collaboration. SpringCM was acquired by DocuSign in the summer of 2018.
$15
per month
Pricing
Conga CLMDocuSign CLM
Editions & Modules
No answers on this topic
Personal
$15
per month
Real Estate Starter
$15
per month
DocuSign for Realtors
$35
per user/per month
Standard
$40
per user/per month
Business Pro
$60
per user/per month
Starter
$75
per month
Intermediate
$450
per month
Advanced Solutions
Contact sales team
Real Estate Plus, Broker Edition
Contact sales team
Sandbox Account
Free
Enterprise Offerings
Contact sales team
Offerings
Pricing Offerings
Conga CLMDocuSign CLM
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsConga offers customized pricing for their CLM product. The pricing prioritizes: Business needs Commitment to partnership Flexibility Budget alignment Competitive pricing Transparency
More Pricing Information
Community Pulse
Conga CLMDocuSign CLM
Considered Both Products
Conga CLM
Chose Conga CLM
DocuSign CLM was not cost-effective for the client as the client was already using Conga Composer and Conga Sign so it doesn't make sense to go with other CLM than Conga. As it gives the perfect integrated solution with Conga Composer and Conga Sign. And it proves to be a …
Chose Conga CLM
DocuSign CLM takes time to implement the solution, and as per our analysis, Conga CLM has the edge on Advanced approvals and XAuthor and templates.
Chose Conga CLM
In my opinion, overall Conga CLM is a stronger product
Chose Conga CLM
Features and Functionality: Conga CLM offers a range of features such as contract authoring, automated workflows, collaboration, version control, reporting, and analytics. It is designed to streamline the entire contract lifecycle. When comparing against other solutions, …
Chose Conga CLM
It had definitely made life more easier as Conga Revenue Lifecycle Cloud helps unify and automate all revenue-generating processes to help you increase customer lifetime value. Conga can transform the way you do business by reimagining the art of the possible and implementing …
Chose Conga CLM
DocuSign offers standalone solution that doesn't require Salesforce licenses for all peripheral users of the CLM tool. It also offered a lot more flexibility. Selected Conga based on the sister company experience of using Apptus (existing internal expertise in solving our …
Chose Conga CLM
Conga CLM is a great tool as it has seamless integration with Salesforce and provides a good user interface with minimal user training, which increases the overall productivity of our organization. It has plugins that help in extended functionality, powerful add-ons, and …
Chose Conga CLM
Conga has features similar to many of these other tools. They all have good and bad features depending on your needs. It really just boiled down to the lack of support from Conga. We were installed and then forgotten. When new features came out, it was up to us to 'discover' …
DocuSign CLM

No answer on this topic

Features
Conga CLMDocuSign CLM
Contract Authoring
Comparison of Contract Authoring features of Product A and Product B
Conga CLM
8.5
117 Ratings
5% above category average
DocuSign CLM
7.5
1 Ratings
7% below category average
Contract creation8.8114 Ratings8.01 Ratings
Contract templates8.7109 Ratings8.01 Ratings
Clause library/saved fields8.8103 Ratings8.01 Ratings
Guided logic7.690 Ratings6.01 Ratings
Contract Collaboration
Comparison of Contract Collaboration features of Product A and Product B
Conga CLM
8.2
107 Ratings
1% above category average
DocuSign CLM
7.6
1 Ratings
7% below category average
Contract sharing8.499 Ratings8.01 Ratings
Contract editing8.599 Ratings8.01 Ratings
Collaborating on contracts8.293 Ratings7.01 Ratings
MS Word plug-in7.995 Ratings00 Ratings
Approval process8.196 Ratings8.01 Ratings
Interdepartmental workflows8.090 Ratings7.01 Ratings
Contract Monitoring
Comparison of Contract Monitoring features of Product A and Product B
Conga CLM
8.7
106 Ratings
5% above category average
DocuSign CLM
8.3
1 Ratings
1% above category average
Contract database8.6100 Ratings8.01 Ratings
Contract search8.4100 Ratings7.01 Ratings
Contract milestone reminders & alerts8.396 Ratings8.01 Ratings
Custom contract reports8.398 Ratings8.01 Ratings
Tracking contract status8.699 Ratings9.01 Ratings
Compliance check8.580 Ratings10.01 Ratings
Contract Management
Comparison of Contract Management features of Product A and Product B
Conga CLM
8.3
79 Ratings
5% above category average
DocuSign CLM
8.2
2 Ratings
4% above category average
Contract Storage8.777 Ratings8.01 Ratings
Advanced Search and Filtering8.471 Ratings8.01 Ratings
Customizable Contract Templates8.273 Ratings8.01 Ratings
Workflow Acceleration7.868 Ratings9.01 Ratings
E-Signatures8.468 Ratings9.52 Ratings
Reminders and Alerts8.171 Ratings8.01 Ratings
Analytics and Reporting8.572 Ratings7.01 Ratings
Integration with other Systems8.068 Ratings8.01 Ratings
Best Alternatives
Conga CLMDocuSign CLM
Small Businesses
airSlate WorkFlow
airSlate WorkFlow
Score 9.9 out of 10
airSlate WorkFlow
airSlate WorkFlow
Score 9.9 out of 10
Medium-sized Companies
PandaDoc
PandaDoc
Score 8.6 out of 10
PandaDoc
PandaDoc
Score 8.6 out of 10
Enterprises
DocuSign CLM
DocuSign CLM
Score 8.1 out of 10
Conga CLM
Conga CLM
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Conga CLMDocuSign CLM
Likelihood to Recommend
8.7
(76 ratings)
8.4
(37 ratings)
Likelihood to Renew
8.8
(3 ratings)
-
(0 ratings)
Usability
8.1
(5 ratings)
-
(0 ratings)
Availability
8.2
(2 ratings)
-
(0 ratings)
Performance
9.1
(2 ratings)
-
(0 ratings)
Support Rating
9.1
(4 ratings)
1.0
(1 ratings)
In-Person Training
10.0
(1 ratings)
-
(0 ratings)
Online Training
9.1
(2 ratings)
-
(0 ratings)
Implementation Rating
9.1
(2 ratings)
-
(0 ratings)
Configurability
10.0
(1 ratings)
-
(0 ratings)
Ease of integration
10.0
(1 ratings)
-
(0 ratings)
Product Scalability
3.7
(2 ratings)
-
(0 ratings)
Professional Services
10.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
Conga CLMDocuSign CLM
Likelihood to Recommend
Conga
And I mean that wholeheartedly, only because my experience has been so wonderful, and one of the things that I was warned against moving to Conga CLM was support. "Oh, their support's not that great." Absolutely wrong. I have received nothing but top-notch service support and there have been a lot of service requests for me only because of my gap in knowledge and every single person, one person in particular, always was jumped right in, very quick to respond, didn't just throw a knowledge article at me, actually said, "Hey, let's get on a Zoom together. Let's figure out what the issue is, and let's figure out what the solution is. " And it's that game changer for me. I'm very big on customer service, and Conga's support staff is amazing. I give a 12 on that. The product itself is just easy, and the team loves it. It works great. I work directly with sales, and we're actually wanting to get more of our documents into Conga CLM. Right now, we just have our master service agreement and some of our order forms, but we have other amendments and addendums and other business lines that we're trying to get into the system. It's just finding time.
Read full review
DocuSign
DocuSign is useful for collecting electronic signatures on isolated documents and packets that are administered separately or integrated into another system. DocuSign is integrated into our onboarding system, Paylocity, which is where the employee completes all onboarding tasks required for employment. Integrating DocuSign with Paylocity allows us to send documents that require more than one signature along with other onboarding tasks, which makes for a less confusing onboarding experience for the worker. DocuSign also allows us to automatically run E-Verify from the integrated Form I-9 Document, which saves us lots of time onboarding each employee.
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Pros
Conga
  • Contract Management is the biggest selling point. With Conga CLM, it's easy to search, audit, and reference documents.
  • Syncs beautifully with Salesforce (and some others), so contracts and customer data stay connected. Saves time and reduces manual work.
  • Live dashboards let you track contract statuses without having to dig through emails or call someone.
Read full review
DocuSign
  • Alerts when documents are signed
  • Notifications if customers don't complete any or all of their required tasks
  • Showing clients exactly where to sign
  • Making signing easy and fast
Read full review
Cons
Conga
  • X-author for Word can be improved as it does not maintain a stable connection and the org gets disconnected frequently.
  • It does not support grandparent relationship for merge field population.
  • A separate package needs to be installed for the integration of CPQ and CLM tools from Conga.
Read full review
DocuSign
  • Increase sending limit for initial plans
  • Faster return for client service requests
  • When correcting a document, no new email is sent for notification of an update. The clients have to go back to the old document, and it feels uncomfortable for them.
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Likelihood to Renew
Conga
Simple and easy to use for the legal team to creates contracts in Salesforce and with the help of conga contract attaches the different clauses through the bundle and sends them for negotiation and for signature. This is the primary work they do from Conga contracts. We had solution which is build using conga contracts, conga composer and conga sign
Read full review
DocuSign
Before we started using DocuSign, getting contracts actually signed by new clients was one more barrier to new business and to begin work. Once we started using DocuSign, it eliminated that barrier and has become a much less cumbersome process for us and our clients
Read full review
Usability
Conga
I would give it a 10 because it's easy. The way that we've set it up and the process, you know, when you're working with a sales team, which is what I work with, they need something easy to learn and quick because they need to concentrate on making sales. So you got to give them that. And that's exactly what Conga CLM has offered to us, a very easy platform that they can get their contracts out the door, we can get to clients and then they can move on to their next sale.
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DocuSign
No answers on this topic
Reliability and Availability
Conga
Conga CLM’s availability has been solid in my experience as for a logistics company like ours that needs access across time zones and departments, Conga CLM is a great solution.
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DocuSign
No answers on this topic
Performance
Conga
Conga CLM performs reliably across our organization. It handles large volumes of contracts without lag, keeps workflows flowing smoothly, and processes automation tasks efficiently. The system remains responsive, even during busy days, no performance lag.
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DocuSign
No answers on this topic
Support Rating
Conga
Very very difficult to get support. The support team is great for simple, general questions. If we ran into anything complex, we usually would figure it out before they could help us. We often were bounced around from rep to rep
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DocuSign
I am constantly experiencing issues with SpringCM.
Read full review
In-Person Training
Conga
Conga University is very well made. Loved it!
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DocuSign
No answers on this topic
Online Training
Conga
Conga University is the best! loved it. The courses are very well designed which makes learning easy and great. I have taken courses for conga contracts, composer, conga sign, and conga batch. Courses are beneficial if you want to implement Conga products for your clients or for your organization. Highly recommended to sign up for Conga university and start learning
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DocuSign
No answers on this topic
Implementation Rating
Conga
The process involved Salesforce object creation and fields with installing conga contracts and conga composer and setting up security for the users
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DocuSign
No answers on this topic
Alternatives Considered
Conga
Conga CLM capabilities and speed is very good compared to other CLM solutions and also scalable and easy to configure and manage the enhancements. Conga CLm is also great for multiple verticals and users from various departments can easily adopt to the CLM applications or tool. The eas of use is also a factor
Read full review
DocuSign
DocuSign CLM has a much improved user experience compared to similar products we have used. The streamlining of templates and traceability through the signing process are huge benefits, and better than competitors. The ability to set up designated templates for different use-case scenarios, and roll out efficient documents for signing, is invaluable, as well as other functions like Bulk Send and PowerForms.
Read full review
Scalability
Conga
Based on my experience using Conga CLM across a growing logistics operation with varied departments, I’d confidently rate its overall scalability a 9 out of 10. Provides multi site support, has proven ready for the long haul and provides a secure environment.
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DocuSign
No answers on this topic
Return on Investment
Conga
  • The time saved for our Legal team to generate and go through redlining for customers allows us to process the create the multitude of contracts that come through the system daily quickly and correctly.
  • Sales is able to get accurate information relatively quickly and get contracts in customers hands faster due to the tools available. This provides our business a much more sustainable and quick ability to grow.
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DocuSign
  • Positive - has helped us track renewals which allows us to get out of "bad" contracts or renew "good" ones.
  • Negative - we had hoped for it to help us determine which terms and conditions we have agreed to in other contracts. This has made contract review remain a lengthy process.
  • Positive - We are now able to find all of our contracts which has helped us get out of unnecessary contracts (which positively impacts finances).
Read full review
ScreenShots

Conga CLM Screenshots

Screenshot of Salesforce Contract CreationScreenshot of CLM DashboardScreenshot of CLM AnalyticsScreenshot of Conversation AI Agent