Constant Contact vs. NetSuite ERP

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Constant Contact
Score 7.8 out of 10
N/A
Constant Contact is a full-featured email marketing solution with capabilities such as social media integration, drag-and-drop editing, and real-time reporting. It is a bulk email tool designed for SMB customers. Since 2019, Constant Contact also offers marketing automation features, a website and landing page builder, and other tools to support midsize businesses.
$12
per month
NetSuite ERP
Score 8.0 out of 10
N/A
NetSuite is a suite of ERP and accounting modules which is sold in various editions aimed at different size customers. The multi-country, multi-currency version is an additional module called OneWorld. Netsuite is a SaaS system and is not offered in an on-premise edition.N/A
Pricing
Constant ContactNetSuite ERP
Editions & Modules
Lite
Starting at $12.00
per month
Standard
Starting at $35.00
per month
Lead Gen & CRM
Starting at $449.00
per month
Premium
Starting at $80.00
per month
No answers on this topic
Offerings
Pricing Offerings
Constant ContactNetSuite ERP
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsThe SMS Marketing tool can be added to any Core or Plus Constant Contact account. SMS is only available in the US for Core and Plus paid plans. SMS can be added when logged in to an account after purchase. Plans start at $10/month for up to 500 messages.Users subscribe to NetSuite for an annual license fee. The license is made up of three main components: core platform, optional modules and the number of users. There is also a one-time implementation fee for initial setup. New modules and users and can be added as a business grows.
More Pricing Information
Community Pulse
Constant ContactNetSuite ERP
Top Pros
Top Cons
Features
Constant ContactNetSuite ERP
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
Constant Contact
8.0
101 Ratings
2% below category average
NetSuite ERP
-
Ratings
WYSIWYG email editor6.387 Ratings00 Ratings
Dynamic content8.587 Ratings00 Ratings
Ability to test dynamic content8.382 Ratings00 Ratings
Landing pages8.761 Ratings00 Ratings
A/B testing7.058 Ratings00 Ratings
Mobile optimization8.486 Ratings00 Ratings
Email deliverability reporting9.097 Ratings00 Ratings
List management8.499 Ratings00 Ratings
Triggered drip sequences7.451 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Constant Contact
7.9
98 Ratings
1% above category average
NetSuite ERP
8.9
72 Ratings
24% above category average
Dashboards8.388 Ratings8.971 Ratings
Standard reports8.196 Ratings8.970 Ratings
Custom reports7.458 Ratings8.970 Ratings
Pre-Send Testing
Comparison of Pre-Send Testing features of Product A and Product B
Constant Contact
7.9
50 Ratings
7% below category average
NetSuite ERP
-
Ratings
URL Validation8.231 Ratings00 Ratings
Link Tracking7.934 Ratings00 Ratings
Image Validation8.832 Ratings00 Ratings
Inbox Display8.535 Ratings00 Ratings
Email Accessibility Tools7.928 Ratings00 Ratings
Spelling and Grammar Check7.239 Ratings00 Ratings
Spam Testing6.126 Ratings00 Ratings
Email Previews8.449 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Constant Contact
-
Ratings
NetSuite ERP
1.1
15 Ratings
147% below category average
Pay calculation00 Ratings1.013 Ratings
Benefit plan administration00 Ratings1.010 Ratings
Direct deposit files00 Ratings1.39 Ratings
Customization
Comparison of Customization features of Product A and Product B
Constant Contact
-
Ratings
NetSuite ERP
9.1
74 Ratings
22% above category average
API for custom integration00 Ratings9.164 Ratings
Plug-ins00 Ratings9.247 Ratings
Security
Comparison of Security features of Product A and Product B
Constant Contact
-
Ratings
NetSuite ERP
9.0
81 Ratings
9% above category average
Single sign-on capability00 Ratings9.162 Ratings
Role-based user permissions00 Ratings8.980 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Constant Contact
-
Ratings
NetSuite ERP
7.6
252 Ratings
0% below category average
Accounts payable00 Ratings8.3246 Ratings
Accounts receivable00 Ratings8.3228 Ratings
Global Financial Support00 Ratings9.226 Ratings
Primary and Secondary Ledgers00 Ratings9.228 Ratings
Journals and Reconciliations00 Ratings8.941 Ratings
Configurable Accounting00 Ratings9.235 Ratings
Standardized Processes00 Ratings9.137 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Constant Contact
-
Ratings
NetSuite ERP
8.7
48 Ratings
10% above category average
Inventory tracking00 Ratings9.647 Ratings
Automatic reordering00 Ratings8.428 Ratings
Location management00 Ratings9.135 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
Constant Contact
-
Ratings
NetSuite ERP
8.5
201 Ratings
9% above category average
Pricing00 Ratings8.953 Ratings
Order entry00 Ratings8.3197 Ratings
Credit card processing00 Ratings8.237 Ratings
Cost of goods sold00 Ratings8.548 Ratings
Order Orchestration00 Ratings9.221 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
Constant Contact
-
Ratings
NetSuite ERP
7.2
194 Ratings
3% below category average
Billing Management00 Ratings8.4183 Ratings
Cash and Asset Management00 Ratings9.127 Ratings
Travel & Expense Management00 Ratings8.031 Ratings
Budgetary Control & Encumbrance Accounting00 Ratings8.327 Ratings
Period Close00 Ratings9.235 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
Constant Contact
-
Ratings
NetSuite ERP
6.3
32 Ratings
19% below category average
Budgeting and Forecasting00 Ratings5.926 Ratings
Project Costing00 Ratings5.823 Ratings
Cost Capture00 Ratings5.822 Ratings
Capital Project Management00 Ratings4.014 Ratings
Customer Contract Compliance00 Ratings9.213 Ratings
Project Revenue Recognition00 Ratings6.622 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
Constant Contact
-
Ratings
NetSuite ERP
4.0
17 Ratings
53% below category average
Project Planning and Scheduling00 Ratings8.414 Ratings
Task Insight for Project Managers00 Ratings3.311 Ratings
Project Mobile Functionality00 Ratings3.010 Ratings
Definable Resource Pools00 Ratings3.78 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
Constant Contact
-
Ratings
NetSuite ERP
3.1
12 Ratings
84% below category average
Award Lifecycle Management00 Ratings3.57 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
Constant Contact
-
Ratings
NetSuite ERP
3.3
19 Ratings
72% below category average
Bids Analyzed and Compared00 Ratings3.58 Ratings
Contract Authoring00 Ratings2.010 Ratings
Contract Repository00 Ratings3.58 Ratings
Requisitions-to-Purchase Orders Integrated00 Ratings3.613 Ratings
Supplier Management00 Ratings9.313 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
Constant Contact
-
Ratings
NetSuite ERP
3.2
11 Ratings
69% below category average
Risk Repository00 Ratings3.58 Ratings
Control Management00 Ratings2.011 Ratings
Control Efficiency Assessments00 Ratings3.57 Ratings
Issue Detection00 Ratings3.58 Ratings
Remediation and Certification00 Ratings3.58 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
Constant Contact
-
Ratings
NetSuite ERP
3.0
17 Ratings
79% below category average
Transportation Planning and Optimization00 Ratings2.89 Ratings
Transportation Execution Management00 Ratings2.88 Ratings
Trade and Customs Management00 Ratings2.88 Ratings
Fulfillment Management00 Ratings9.214 Ratings
Warehouse Workforce Management00 Ratings2.511 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
Constant Contact
-
Ratings
NetSuite ERP
8.7
16 Ratings
14% above category average
Production Process Design00 Ratings8.312 Ratings
Production Management00 Ratings8.414 Ratings
Configuration Management00 Ratings9.210 Ratings
Work Execution00 Ratings9.212 Ratings
Manufacturing Costs00 Ratings8.314 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
Constant Contact
-
Ratings
NetSuite ERP
7.6
129 Ratings
4% above category average
Forecasting00 Ratings7.317 Ratings
Inventory Planning00 Ratings7.4126 Ratings
Performance Monitoring00 Ratings8.414 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
Constant Contact
-
Ratings
NetSuite ERP
3.8
13 Ratings
63% below category average
Proposal Management00 Ratings2.610 Ratings
Product Master Data Management00 Ratings3.29 Ratings
Best Alternatives
Constant ContactNetSuite ERP
Small Businesses
Mad Mimi
Mad Mimi
Score 10.0 out of 10
Acumatica
Acumatica
Score 8.7 out of 10
Medium-sized Companies
VerticalResponse
VerticalResponse
Score 10.0 out of 10
Infor VISUAL
Infor VISUAL
Score 7.5 out of 10
Enterprises
Litmus
Litmus
Score 8.9 out of 10
SAP Business ByDesign
SAP Business ByDesign
Score 7.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Constant ContactNetSuite ERP
Likelihood to Recommend
7.1
(116 ratings)
8.6
(350 ratings)
Likelihood to Renew
9.7
(23 ratings)
9.2
(49 ratings)
Usability
9.0
(10 ratings)
8.6
(232 ratings)
Availability
9.0
(2 ratings)
9.0
(16 ratings)
Performance
10.0
(2 ratings)
8.0
(15 ratings)
Support Rating
10.0
(9 ratings)
7.1
(216 ratings)
In-Person Training
-
(0 ratings)
7.3
(2 ratings)
Online Training
10.0
(1 ratings)
6.4
(10 ratings)
Implementation Rating
10.0
(5 ratings)
6.5
(17 ratings)
Configurability
10.0
(1 ratings)
8.7
(5 ratings)
Ease of integration
-
(0 ratings)
7.3
(3 ratings)
Product Scalability
10.0
(1 ratings)
9.0
(8 ratings)
Vendor post-sale
-
(0 ratings)
4.8
(2 ratings)
Vendor pre-sale
-
(0 ratings)
5.0
(1 ratings)
User Testimonials
Constant ContactNetSuite ERP
Likelihood to Recommend
Constant Contact
Constant Contact is the best tool for communicating information in an attractive way to multiple people with customizable pictures, content, and links. It is also the best option for tracking information regarding what constituents received the email, clicked through, unsubscribed, etc. This platform makes keeping track of data for multiple levels of constituents manageable.
Read full review
NetSuite
Really in this hybrid environment, being up in the cloud and being able to securely access the data and work from anywhere, I think it's a real game changer for my team. So I really like the fact that NetSuite keeps up with security features and allows users to access it from anywhere.
Read full review
Pros
Constant Contact
  • Market segmentation is great: my main segmentation is by region because that's how our sales team is divided.
  • Lists: making customized email lists is easy and intuitive; the custom fields allow some flexibility in case our fields don't exactly line up with Constant Contact's.
  • Campaigns: creating campaigns is quick and simple. I especially appreciate the 'resend to non-openers' option. I am constantly using this feature.
  • Subject line generator: I like using the recommended subject lines. I'm able to plug in their recommended ideas, or sometimes, this feature helps me generate my own ideas.
Read full review
NetSuite
  • NetSuite does analytics very well.
  • They do reporting very well. I love the ability to have control over how the information flows through my NetSuite, my user roles, and my responsibilities. I can assign certain tasks to certain people, and they do that and then also have the control to approve that and make sure it's done correctly.
  • Just being able to drill down into a particular GL account or into a particular line item and see what really makes that up and what's driving our certain costs.
Read full review
Cons
Constant Contact
  • Drag and drop interface can be buggy. For example, when you drag in a component, sometimes the email template keeps scrolling, so you're not able to actually drop in the component.
  • Reporting is a bit confusing. There are 2 different ways to access reporting and I believe only one of them allowed you to view click rates for embedded links.
  • Limitations on the drag and drop interface. For example, you're not able to create a sidebar that spans the entire length of the email, which was a request from a client.
Read full review
NetSuite
  • Honestly, right now, my biggest pain point is kind of our own doing, but I would appreciate a little bit more support and help in the area of performance management and kind of understanding how our application is built, what are the best choices for customizing or solving a problem in terms of performance, because our company is rather large, we have a lot of data coming in and out, and that has been an issue for us recently.
Read full review
Likelihood to Renew
Constant Contact
There is no doubt that we are going to renew Constant Contact. We have not just invested a lot of time in learning and creating a great looking product but we have developed a strong database of information that allows us to track how we are doing for each newsletter. This supports our goals of creating products that residents desire and are excited to receive.
Read full review
NetSuite
NetSuite is able to cover all of our needs, spanning multiple departments and managerial levels. We use it daily for a multitude of functions, including creating promotions, estimating inventory, pulling historical reports, forecasting sales, and more. Overall, we're very satisfied with NetSuite as an ERP solution and recommend it to medium to large businesses.
Read full review
Usability
Constant Contact
There is always room for improvement. I don't know how they test their systems, but they should invite not-so computer savvy people to test it. If I, as an expert have problems, they need to think like the technophobe. Since I've used Constant Contact in the past as part of my former employment, I have not viewed any of the tutorials and just jumped in to work on my client's newsletter. With that said, I found some areas easy and some a bit cumbersome
Read full review
NetSuite
I have given this rating due to below use cases: - Order Management - Advanced Revenue Management - Invoicing - Automated Billing - Inbound and Outbound Integrations with applications such as Salesforce, Zip, Stripe, Mavenlink, Avalara, Floquast - Project management and billing - Training -Customer Support - Knowledge Article Support
Read full review
Reliability and Availability
Constant Contact
No major problems in sending out the email campaigns and accessing the analytics
Read full review
NetSuite
It has been very reliable. I can only think of 1-2 times in 4.5 years that we have had issues getting in, and in each case were able to get back in within 1 hour. There has not been a major downtime
Read full review
Performance
Constant Contact
The system seemed quite slow sometimes. Specifically, there was sometimes a delay in sends if it was during a high traffic period. There were time-outs when uploading new code for an email, and a lag in reporting analytics which was sometimes as long as 72 hours
Read full review
NetSuite
Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
Read full review
Support Rating
Constant Contact
I think the overall support for Constant Contact has always been incredible; I have nothing negative to say. Our customer support representative was attentive, easy to understand, and very knowledgeable. I never felt like I wasn't a priority of his and my issues, while very small, were fixed in a very short time frame.
Read full review
NetSuite
The account rep changes quite often, which requires restarting. Suite Answers is a very good tool but can be hard to use for somebody who is not fully confident with Netsuite. Asking questions that are not already answered in Suite Answers can be rough. Training is readily available, but most of the time stays on the surface and doesn't answer medium to more advanced questions.
Read full review
In-Person Training
Constant Contact
No answers on this topic
NetSuite
I had in person training for a day when first got the software. The training was good. The challenge was that there was a large gap between training and when we went live so we forgot quite a lot
Read full review
Online Training
Constant Contact
No answers on this topic
NetSuite
Online training is quite strong. I have used for specific pieces of functionality.However it is not sufficient in all areas.
Read full review
Implementation Rating
Constant Contact
Implementation is very easy for someone who wants to send out the “batch and blast” type newsletters. If you want to use their templates with no customizations, the product works fine. However, the more customizations you get into involving link color, etc, that’s where things can get tricky for someone who may not be familiar with coding
Read full review
NetSuite
I felt NetSuite Professional Services did an excellent job of guiding us in the implementation. I also felt our internal teams were a little resistant to the change and engagement of new software. Had we performed better engaging and buying into the new software, I would be able to rate the implementation better. Therefore, the lower number should not be viewed as a deficiency with the software or the professional services teams, but as an reminder of how important complete buy-in from the local users is.
Read full review
Alternatives Considered
Constant Contact
We tried Mailchimp. We could send messages to larger groups for free with Constant Contact. And we simply found more people read the emails and responded more frequently when we used Constant Contact. I think it's because it didn't feel as much like a marketing tool as when we contacted them with Mailchimp.
Read full review
NetSuite
Well, the reason why I'm with NetSuite is because obviously it beats out those other options quite considerably. It gave us the whole ecosystem that gave us everything we needed. I didn't need a dedicated administrator whose full-time job is to deal with it like our current system would need to really be useful. I can find people or train people how to use it right away. So for us, that really beats it out compared to the Sage and QuickBooks where we were looking at it from a perspective of, yeah, we can find people who are experts in those fields. They don't scale up to the size that we need as we're going to really quickly go from R&D company into doing tens of millions of dollars a year in revenue and activities. So that's where it beats us out over say Sage or QuickBooks is it's got that complete scalability. We can go to multiple subsidiaries, foreign currency, not a problem. It's got that full functionality.
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Scalability
Constant Contact
Very reliable in sending email campaigns and controlling the recipients so that no contact is sent the same email more than once, even if they are on a resent list
Read full review
NetSuite
We have been able to scale our business 25X without any major overhaul with Netsuite. Its dashboard setup makes onboarding new employees very easy and allows data to be shared across multiple offices. Its cloud setup does not put any pressure on IT to scale servers or other infrastructure. We have been able to become much more efficient in all aspects of the business.
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Return on Investment
Constant Contact
  • Good email marketing option that we need to expand on
  • We have not had a strong determinable ROI, but we do not always know if a donation resulted from an email
  • Very affordable and we plan in keeping it as a resource
Read full review
NetSuite
  • Positive impact, again, it's our source of truth, so we are able to not have questions about how much money we have in the bank or do we have enough material to build this job. Being able to know those things immediately is super valuable.
  • I mean it's the grease that skids the wheels that gets us to accomplish the things that we do in our business.
Read full review
ScreenShots

Constant Contact Screenshots

Screenshot of The AI Content Generator can be used to create content for emails, social posts, or SMS.Screenshot of Advanced Automation workflows make sure marketing is always on.Screenshot of Hundreds of pre-built email templates are available or a simple drag-and-drop email editor is available to start from scratch.Screenshot of The Social Posting tool is used to plan and post Social media messaging across platforms.Screenshot of SMS Marketing can reach customers wherever they are.Screenshot of E-commerce tools can be integrated with Constant Contact to sell more.

NetSuite ERP Screenshots

Screenshot of one view into the most critical business processes.Screenshot of Mobile-friendly design