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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Constant Contact

    Score8 out of 10
    N/AConstant Contact is a full-featured email marketing solution with capabilities such as social media integration, drag-and-drop editing, and real-time reporting. It is a bulk email tool designed for SMB customers. Since 2019, Constant Contact also offers marketing automation features, a website and landing page builder, and other tools to support midsize businesses.

    $12

    per month

    Selligent

    Score8 out of 10
    N/ASelligent is a cross-channel marketing cloud platform. The technology provides actionable insights that help companies to deliver more personalized and valuable consumer engagements, resulting in compelling experiences across all channels.N/A

    Spokal

    Score9 out of 10
    N/ASpokal is an inbound marketing platform for small businesses and freelancers. It offers a drag & drop content editor and social media sharing calendar, as well as real-time SEO analysis, keyword research, rank tracking, lead scoring, and lead nurturing.

    $49

    per month

    Pricing
    Constant ContactSelligentSpokal
    Editions & Modules
    Lite
    Starting at $12.00
    per month
    Standard
    Starting at $35.00
    per month
    Premium
    Starting at $80.00
    per month
    No answers on this topic
    Starter
    $49
    per month (1 user)
    Essentials
    $99
    per month (3 users)
    Team
    $169
    per month (5 users)
    Offerings
    Pricing Offerings
    Constant ContactSelligentSpokal
    Free Trial
    YesNoYes
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoYes
    Entry-level Setup FeeNo setup feeOptionalNo setup fee
    Additional DetailsThe SMS Marketing tool can be added to any Standard or Premium Constant Contact account. SMS is only available in the US for Standard and Premium paid plans. SMS can be added when logged in to an account after purchase. Plans start at $10/month for up to 500 messages.
    More Pricing Information
    Community Pulse
    Constant ContactSelligentSpokal
    Considered Multiple Products
    Constant Contact
    No answer on this topic
    Zeta Global
    Chose Selligent
    Selligent has more flexibility than other ESPs, and complex features, such as segmentation and content blocking, are much more intuitive with Selligent than WhatCounts, Yesmail, MailChimp, Constant Contact, or Teradata.
    Incentivized
    Spokal
    No answer on this topic
    Key User Insights
    Would buy again
    85%
    Would buy again
    61 Answers
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    94%
    Delivers good value for the price
    61 Answers
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    85%
    Happy with the feature set
    61 Answers
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    42 Answers
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    90%
    Implementation went as expected
    46 Answers
    No answers on this topic
    No answers on this topic
    Features
    Constant ContactSelligentSpokal
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Constant Contact and Selligent and Spokal
    Feature
    Constant Contact
    9.0
    120 Ratings
    11% above category average
    Selligent
    -
    Ratings
    Spokal
    9.2
    3 Ratings
    18% above category average
    WYSIWYG email editor9.7102 Ratings00 Ratings9.02 Ratings
    Dynamic content9.7104 Ratings00 Ratings10.02 Ratings
    Ability to test dynamic content8.582 Ratings00 Ratings8.02 Ratings
    Landing pages9.378 Ratings00 Ratings10.01 Ratings
    A/B testing8.373 Ratings00 Ratings9.02 Ratings
    Mobile optimization8.686 Ratings00 Ratings10.01 Ratings
    Email deliverability reporting9.9116 Ratings00 Ratings8.01 Ratings
    List management9.3118 Ratings00 Ratings9.01 Ratings
    Triggered drip sequences7.962 Ratings00 Ratings10.01 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Constant Contact and Selligent and Spokal
    Feature
    Constant Contact
    8.5
    117 Ratings
    10% above category average
    Selligent
    -
    Ratings
    Spokal
    9.3
    3 Ratings
    23% above category average
    Dashboards8.488 Ratings00 Ratings10.03 Ratings
    Standard reports9.8115 Ratings00 Ratings10.02 Ratings
    Custom reports7.558 Ratings00 Ratings8.01 Ratings
    Pre-Send Testing
    Comparison of Pre-Send Testing features of Constant Contact and Selligent and Spokal
    Feature
    Constant Contact
    8.4
    69 Ratings
    3% above category average
    Selligent
    -
    Ratings
    Spokal
    -
    Ratings
    URL Validation8.231 Ratings00 Ratings00 Ratings
    Link Tracking7.934 Ratings00 Ratings00 Ratings
    Image Validation8.932 Ratings00 Ratings00 Ratings
    Inbox Display8.635 Ratings00 Ratings00 Ratings
    Email Accessibility Tools7.928 Ratings00 Ratings00 Ratings
    Spelling and Grammar Check9.856 Ratings00 Ratings00 Ratings
    Spam Testing6.026 Ratings00 Ratings00 Ratings
    Email Previews9.968 Ratings00 Ratings00 Ratings
    Lead Management
    Comparison of Lead Management features of Constant Contact and Selligent and Spokal
    Feature
    Constant Contact
    -
    Ratings
    Selligent
    -
    Ratings
    Spokal
    9.5
    2 Ratings
    19% above category average
    Lead nurturing automation00 Ratings00 Ratings10.02 Ratings
    Lead scoring and grading00 Ratings00 Ratings10.01 Ratings
    Data quality management00 Ratings00 Ratings10.02 Ratings
    Automated sales alerts and tasks00 Ratings00 Ratings8.01 Ratings
    Campaign Management
    Comparison of Campaign Management features of Constant Contact and Selligent and Spokal
    Feature
    Constant Contact
    -
    Ratings
    Selligent
    -
    Ratings
    Spokal
    9.0
    2 Ratings
    20% above category average
    Calendaring00 Ratings00 Ratings10.02 Ratings
    Event/webinar marketing00 Ratings00 Ratings8.01 Ratings
    Social Media Marketing
    Comparison of Social Media Marketing features of Constant Contact and Selligent and Spokal
    Feature
    Constant Contact
    -
    Ratings
    Selligent
    -
    Ratings
    Spokal
    9.0
    3 Ratings
    19% above category average
    Social sharing and campaigns00 Ratings00 Ratings9.03 Ratings
    Social profile integration00 Ratings00 Ratings9.03 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Constant Contact and Selligent and Spokal
    Feature
    Constant Contact
    -
    Ratings
    Selligent
    -
    Ratings
    Spokal
    9.3
    1 Ratings
    21% above category average
    API00 Ratings00 Ratings9.01 Ratings
    Role-based workflow & approvals00 Ratings00 Ratings10.01 Ratings
    Customizability00 Ratings00 Ratings10.01 Ratings
    Integration with Salesforce.com00 Ratings00 Ratings9.01 Ratings
    Integration with Microsoft Dynamics CRM00 Ratings00 Ratings10.01 Ratings
    Integration with SugarCRM00 Ratings00 Ratings8.01 Ratings
    Best Alternatives
    Constant ContactSelligentSpokal
    Small Businesses
    Mad Mimi
    Score10 out of 10
    Listrak
    Score10 out of 10
    Vbout
    Score9.9 out of 10
    Medium-sized Companies
    Campaign Monitor by Marigold
    Score9 out of 10
    Sailthru
    Score5.3 out of 10
    Bloomreach
    Score9.2 out of 10
    Enterprises
    Emma by Marigold
    Score8.5 out of 10
    Listrak
    Score10 out of 10
    Iterable
    Score8.2 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Constant ContactSelligentSpokal
    Likelihood to Recommend
    9.8
    (135 ratings)
    8.8
    (2 ratings)
    9.0
    (8 ratings)
    Likelihood to Renew
    9.9
    (23 ratings)
    -
    (0 ratings)
    9.3
    (6 ratings)
    Usability
    10.0
    (12 ratings)
    -
    (0 ratings)
    8.2
    (1 ratings)
    Availability
    9.0
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (2 ratings)
    -
    (0 ratings)
    9.1
    (1 ratings)
    Support Rating
    10.0
    (9 ratings)
    -
    (0 ratings)
    9.3
    (3 ratings)
    Online Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (5 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Configurability
    10.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    User Testimonials
    Constant ContactSelligentSpokal
    Likelihood to Recommend
    Constant Contact
    Constant Contact is an excellent tool for sending out flyers and newsletters. However, I feel the content's appearance is typically all the same. When I receive an email from Constant Contact, I can immediately identify it - the templates usually all look the same. When sending out communications with images, it is easy to use Constant Contact and link webpages. However, the email layout is always vertical and can get very lengthy. I prefer a more flip-book approach with options to flip the page.
    Incentivized
    Read full review
    Zeta Global
    Message Studio/Selligent is great for reliably sending high volumes of both manual and automated email. The intuitive user interface promotes fast turnaround times. Aside from some data integration issues, it's the best email service provider I've used for sending large volumes of email.
    Incentivized
    Read full review
    Spokal
    For current Wordpress users Spokal is outstanding and highly recommended. For clients who don't already have a Wordpress blog it's a bit tricky as I need to first sell the benefits of using Wordpress in order to get them on board, but in all honestly I would recommend Wordpress anyway, it just slows the process down having to design and install Wordpress before we can get started.
    Read full review
    Pros
    Constant Contact
    • Market segmentation is great: my main segmentation is by region because that's how our sales team is divided.
    • Lists: making customized email lists is easy and intuitive; the custom fields allow some flexibility in case our fields don't exactly line up with Constant Contact's.
    • Campaigns: creating campaigns is quick and simple. I especially appreciate the 'resend to non-openers' option. I am constantly using this feature.
    • Subject line generator: I like using the recommended subject lines. I'm able to plug in their recommended ideas, or sometimes, this feature helps me generate my own ideas.
    Read full review
    Zeta Global
    • StrongMail does open and click tracking very well. The detailed level of data they provide is exceptional.
    • StrongMail does failure data and bounce codes extremely well. The granularity of the information is invaluable to our business and used by us every day.
    • StrongMail's Message Studio EAS is a widely user friendly platform for technical and non-technical users alike.
    Incentivized
    Read full review
    Spokal
    • Content calendar - the ability to visually see blog posts in draft and scheduled to publish over the coming weeks and months was a key benefit. Tracking this in spreadsheets is too hard. we can even post blogs as topic idea, pre draft, draft and final and schedule in advance so we can visualise the messages we want to communicate. Creation of tweets and Linkedin posts is done for you automatically. Simply drag the blog post to the time slot, day, week or month. This is a lot quicker than Hootsuite
    • Additional tweets can be composed and also dragged to the calendar, plus the feedly link allows curation of tweet content. This just scales up our creation and curation process.
    • Easy simple overview dashboard - showing key website stats, new visitors, new twitter followers. New blog posts. Social enagement per blog post, linkedin shares etc. simple lead scoring based on pages visited etc. Simple realtime SEO analysis on the blog post builder
    • twitter builder. very simple autopilot of increasing your twitter following using key words (it easy has a simple key word tool) to find relevant people to 'like' and hence follow
    • Dynamic, responsive team. I have asked a few questions about futures and always received a prompt helpful reply. Chris and his team are clearly commited to developing a great product.
    • Once linked to your wordpress site I really like the fact I can log into a dashboard on the web and on my ipad and manage my content delivery and monitor visititors and interaction. I use and know hubspot and the biggest issue for me is the learning curve. Anyone can learn and use Spokal. It provides and integrates a number of tools I currently use today at a far lower cost. It does need to integrate into a third party email provider but frankly the integration is simple. A lot of effort has gone into the design for non techies
    Read full review
    Cons
    Constant Contact
    • It would be nice if we had more customizable options for emails - like moving around pictures and text boxes, rather than a set spot for everything to go.
    • I would like it if multiple people could work on a document at one time. So if I'm in charge of graphics, I can get those updated while someone else is entering content, etc.
    Incentivized
    Read full review
    Zeta Global
    • Better data integration
    • Friendlier user interface
    • Easier guides and instructions
    Incentivized
    Read full review
    Spokal
    • I personally would love to see more direct integrations into CRM and more powerful Marketing Automation tools, but the current Zapier integration is a general approach and works in most cases very well.
    Read full review
    Likelihood to Renew
    Constant Contact
    There is no doubt that we are going to renew Constant Contact. We have not just invested a lot of time in learning and creating a great looking product but we have developed a strong database of information that allows us to track how we are doing for each newsletter. This supports our goals of creating products that residents desire and are excited to receive.
    Read full review
    Zeta Global
    No answers on this topic
    Spokal
    Spokal delivers everything I need to serve my clients in one place. It's so easy to use and their customer service is always available and responsive, there's no need for me to look elsewhere.
    Read full review
    Usability
    Constant Contact
    There is always room for improvement. I don't know how they test their systems, but they should invite not-so computer savvy people to test it. If I, as an expert have problems, they need to think like the technophobe. Since I've used Constant Contact in the past as part of my former employment, I have not viewed any of the tutorials and just jumped in to work on my client's newsletter. With that said, I found some areas easy and some a bit cumbersome
    Read full review
    Zeta Global
    No answers on this topic
    Spokal
    Spokal takes away some of the complexity and noise that Wordpress has. Offering a separate login and dashboard to allow a user to create blog posts, check on backlinks, see ranking keywords, social engagement and tracks visitors/ contacts. Spokal provides a lot of functionality that would typically require the purchase of several products e.g. Hootsuite, SEO Moz, SEO pressor, Hubspot. What I really like is the content calendar. I simply drag and drop of my blog posts into my calendar to post to twitter, linkedin and facebook. This is an easy way to repost evergreen content and build my following on twitter. The twitter builder is constantly looking for relevant profiles and conversations based on my defined criteria. The tool automatically likes the twitter user which drives traffic to my sight and actually helps me find followers and potential influencers. This product is ideal for people new to internet marketing or small business owners who don't want to be overwhelmed by the effort to learn, manage and run several tools or wordpress plugins. I have been with Spokal since the start and I continue to be impressed by the support and raft of new functionality being added.
    Read full review
    Reliability and Availability
    Constant Contact
    No major problems in sending out the email campaigns and accessing the analytics
    Incentivized
    Read full review
    Zeta Global
    No answers on this topic
    Spokal
    No answers on this topic
    Performance
    Constant Contact
    The system seemed quite slow sometimes. Specifically, there was sometimes a delay in sends if it was during a high traffic period. There were time-outs when uploading new code for an email, and a lag in reporting analytics which was sometimes as long as 72 hours
    Read full review
    Zeta Global
    No answers on this topic
    Spokal
    No answers on this topic
    Support Rating
    Constant Contact
    I think the overall support for Constant Contact has always been incredible; I have nothing negative to say. Our customer support representative was attentive, easy to understand, and very knowledgeable. I never felt like I wasn't a priority of his and my issues, while very small, were fixed in a very short time frame.
    Read full review
    Zeta Global
    No answers on this topic
    Spokal
    They worked with Bluehost to make sure our blog connected properly. This was done without anyone from Strategic Revolution asking for this help.
    Read full review
    Implementation Rating
    Constant Contact
    Implementation is very easy for someone who wants to send out the “batch and blast” type newsletters. If you want to use their templates with no customizations, the product works fine. However, the more customizations you get into involving link color, etc, that’s where things can get tricky for someone who may not be familiar with coding
    Read full review
    Zeta Global
    No answers on this topic
    Spokal
    No answers on this topic
    Alternatives Considered
    Constant Contact
    Constant Contact is much more intuitive for people who are not tech-savvy. Also, while sendgrid offered more options in it's drag and drop interface, it displayed differently across different email clients, which made it very cumbersome to use. It also took much longer to upload contact lists and it was harder to manage existing contacts. Performance in sendgrid was much slower as well, and the Preview feature was quite buggy. Our team initially chose sendgrid because of the integration options that it's API offered, but we ultimately switched to Constant Contact because it was much easier to build campaigns and better suited our requirements.
    Read full review
    Zeta Global
    We did not evaluate other products exactly. We upgraded from an inferior production to StrongMail based on demos and other people's reviews.
    Incentivized
    Read full review
    Spokal
    I haven't really tried other products at this point. I would say I tried to cobble together a bunch of options to make the right inbound marketing "tool suite". Nothing quite worked well enough. Again, Spokal serves as a very cost-effective option. Particularly relative to Hubspot.
    Read full review
    Scalability
    Constant Contact
    Very reliable in sending email campaigns and controlling the recipients so that no contact is sent the same email more than once, even if they are on a resent list
    Incentivized
    Read full review
    Zeta Global
    No answers on this topic
    Spokal
    No answers on this topic
    Return on Investment
    Constant Contact
    • I have had nothing but positive impacts from using Constant Contact.
    • The church is large, and there are many subgroups and axillary groups within the church. Setting up specific groups based on responsibility, interest, member goals, and service needs allows me to send information quickly, saving valuable time for other tasks.
    • Constant Contact allows leadership to stay personally engaged with the members I work with, without over-taxing my time. It feels so seamless.
    Incentivized
    Read full review
    Zeta Global
    • Increased employee efficiency due to content blocking
    • Lower rate of errors/apology emails due to technical errors
    Incentivized
    Read full review
    Spokal
    • It's still early for us, but we can definitively say that we've cut our content creation / curation time down by about 40% while INCREASING the volume of quality relevant content that our audience expects.
    Read full review
    ScreenShots

    Constant Contact Screenshots

    Screenshot of the AI Content Generator that can be used to create content for emails, social posts, or SMS.Screenshot of an example automation workflow. These help to ensure a business's marketing is always on.Screenshot of some of the available pre-built email templates, that can be edited with the included drag-and-drop email editor.Screenshot of the Social Posting tool, used to plan and post social media messaging across platforms.Screenshot of the SMS Marketing feature.Screenshot of some of Constant Contact's available integrations.