What users are saying about
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Top Rated
55 Ratings
43 Ratings
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Score 7.7 out of 100

Kameleoon

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Top Rated
55 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.2 out of 100

Likelihood to Recommend

Contentsquare (Clicktale)

It is well suited to businesses with a full time web analyst that will be using the tools to create actionable reports that drive action in the company. It is less appropriate where companies are just looking for some new tools and it will be forgotten soon after implementation. If a website is critical to your business and you have dedicated resources or consultants to help you understand the data, then it is invaluable. I love it.
Dan Briscoe | TrustRadius Reviewer

Kameleoon

We use Kameleoon for a variety of use cases; from UX optimization to personalization related to the affinities of visitors and products that have interested them. We also use for marketing campaigns and pushing commercial offers as a patch tool, although more flexible tools exist to allow instant publication.
Julien Bizet | TrustRadius Reviewer

Feature Rating Comparison

Testing and Experimentation

Contentsquare (Clicktale)
Kameleoon
9.1
a/b experiment testing
Contentsquare (Clicktale)
Kameleoon
9.4
Split URL testing
Contentsquare (Clicktale)
Kameleoon
9.5
Multivariate testing
Contentsquare (Clicktale)
Kameleoon
9.1
Multi-page/funnel testing
Contentsquare (Clicktale)
Kameleoon
9.2
Cross-browser testing
Contentsquare (Clicktale)
Kameleoon
9.5
Mobile app testing
Contentsquare (Clicktale)
Kameleoon
8.1
Test significance
Contentsquare (Clicktale)
Kameleoon
9.3
Visual / WYSIWYG editor
Contentsquare (Clicktale)
Kameleoon
9.2
Advanced code editor
Contentsquare (Clicktale)
Kameleoon
9.3
Preview mode
Contentsquare (Clicktale)
Kameleoon
9.5
Test duration calculator
Contentsquare (Clicktale)
Kameleoon
8.2
Experiment scheduler
Contentsquare (Clicktale)
Kameleoon
7.7
Experiment workflow and approval
Contentsquare (Clicktale)
Kameleoon
9.3
Dynamic experiment activation
Contentsquare (Clicktale)
Kameleoon
9.1
Client-side tests
Contentsquare (Clicktale)
Kameleoon
9.5
Server-side tests
Contentsquare (Clicktale)
Kameleoon
8.9
Mutually exclusive tests
Contentsquare (Clicktale)
Kameleoon
9.1

Audience Segmentation & Targeting

Contentsquare (Clicktale)
Kameleoon
9.3
Standard visitor segmentation
Contentsquare (Clicktale)
Kameleoon
9.5
Behavioral visitor segmentation
Contentsquare (Clicktale)
Kameleoon
9.5
Traffic allocation control
Contentsquare (Clicktale)
Kameleoon
9.3
Website personalization
Contentsquare (Clicktale)
Kameleoon
9.0

Results and Analysis

Contentsquare (Clicktale)
Kameleoon
9.3
Conversion tracking
Contentsquare (Clicktale)
Kameleoon
9.2
Goal tracking
Contentsquare (Clicktale)
Kameleoon
9.2
Test reporting
Contentsquare (Clicktale)
Kameleoon
9.2
Results segmentation
Contentsquare (Clicktale)
Kameleoon
9.1
CSV export
Contentsquare (Clicktale)
Kameleoon
9.2
Experiments results dashboard
Contentsquare (Clicktale)
Kameleoon
9.5

Pros

Contentsquare (Clicktale)

  • In my experience ClickTale's unique value proposition is its heatmapping platform--and it delivers on that UVP very well. It has a suite of available maps each delivering unique and easily digestible insights.
  • ClickTale provides very enlightening data that I haven't found anywhere else such as hover time, hover order, and hesitation.
  • ClickTale also provides useful customizable segments, which allow for more granular data analysis.
  • ClickTale is extremely easy to install.
Leor Maizel | TrustRadius Reviewer

Kameleoon

  • Built for all team members (from marketers to developers), the platform is multi-site and multi-domain, so I can work in several environments and run multi-page tests regardless of the domain visited.
  • Pros :
  • - IAB approved testing tool: Kameleoon ensures compliance around privacy and consent.
  • - Advanced & customized reporting
  • - Huge range of integrations.
Anonymous | TrustRadius Reviewer

Cons

Contentsquare (Clicktale)

  • I always felt not providing me with the ability to grant others in my company with rights restricted access was a huge downside. This forced me into being the sole point of contact for anything that had to do with Clicktale.
  • Hugely lacking in the ability for me to build reports using the quantitative data. It was very labor intensive for me to gather and analyze data from Clicktale.
  • I missed out in a lot of functionality not having an enterprise level subscription. I had the gold subscription. Many of the things I wanted to capture were not possible without involving their developers - and that was only possible at the enterprise subscription level.
Art Zippel, CUA | TrustRadius Reviewer

Kameleoon

  • Interface of the graphics editor is quite conceptual. It is fine after a few days but it takes a little while to recognize some icons.
  • Their online tutorial could also be easily improved.
  • If you want to do major graphical changes on your website, you will have to inject JS and CSS code which requires some technical background but I don’t know if that point can be improved.
Mickaël Gros | TrustRadius Reviewer

Likelihood to Renew

Contentsquare (Clicktale)

Contentsquare (Clicktale) 7.5
Based on 11 answers
I am still on the fence regarding renewing our account. Currently we are trying to determine what tools and programs offer the highest ROI and generates the most efficiency for our employees. ClickTale may become lost in the shuffle along with other programs and accounts we are currently using. While effective, ClickTale has limited scope in general marketing uses.
Chris Zagala | TrustRadius Reviewer

Kameleoon

No score
No answers yet
No answers on this topic

Usability

Contentsquare (Clicktale)

Contentsquare (Clicktale) 7.0
Based on 1 answer
I had some issues interacting with viewing recordings of a specific page by many users but my impression was that this was going to be fixed.
Art Zippel, CUA | TrustRadius Reviewer

Kameleoon

Kameleoon 8.1
Based on 3 answers
The Kameleoon platform allows us to carry out both simple and highly complex tests incredibly rapidly. With Kameleoon I can launch many impactful tests without needing to ask for help from our IT team.
Marie Poussade | TrustRadius Reviewer

Support Rating

Contentsquare (Clicktale)

No score
No answers yet
No answers on this topic

Kameleoon

Kameleoon 9.4
Based on 14 answers
Kameleoon's team is always available for any type of tasks : technical issues to solve, support on dashboard analysis, the account manager is giving big support on test brainstorm. They try to challenge me as much as possible on the reliability of my tests.
Fabien CLOTILDE | TrustRadius Reviewer

Alternatives Considered

Contentsquare (Clicktale)

ClickTale is now a step ahead of the competition since it delivers insights based on pre-defined business KPIs and customer journeys that we have set up. We can also segment our traffic and easily sift through the many recordings finding the ones that match our lookup criteria. This paired with a good and reliable PII masking helps us with insight collection and drive business decisions which other solutions don't have.The new non-Flash interface is clean and simple to use and has all the functionalities centralized.
Nuno Luz | TrustRadius Reviewer

Kameleoon

Kameleoon does not compare to others! If I chose this tool, it is above all because the speech made by the members of the company during their presentation was clear.
Real experts who had identified our challenges and our needs. They also came with relevant use cases and recommendations.
Anonymous | TrustRadius Reviewer

Return on Investment

Contentsquare (Clicktale)

  • Rarely was actionable insight taken from the ClickTale tool that resulted in a better user experience on our website. We made small changes on different aspects of our webpages that typically did not show an improvement over the previous versions.
  • The dedicated time and resources in the ClickTale tool did not justify the investment. The heat maps can be helpful but they are based on mouse clicks (Google Analytics can help with that). Watching recordings can get time consuming and don't always provide enough data for an actionable takeaway.
  • If you take the approach of identifying a potential problem on your website first, then using the ClickTale tool to dig deeper in the issue, you might find the tool helpful. However, make sure you gather enough data on the potential issue before making changes to your site (and monitor the changes afterward).
Ryan Freeman | TrustRadius Reviewer

Kameleoon

  • Since we started using Kameleoon, our ROI indicators are all green. Truth is, we rely on exigent customers. If they’re not happy with our service, we will pay for it on the long term. Kameleoon helps us making sure this is not happening by providing us the tools to continuously improve our customers’ experiences.
Grégoire REMY | TrustRadius Reviewer

Pricing Details

Contentsquare (Clicktale)

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Contentsquare (Clicktale) Editions & Modules

Additional Pricing Details

Kameleoon

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Kameleoon Editions & Modules

Edition
EnterpriseQuote1
  1. Per Month [Unlimited Users]
Modules
PersonalizationQuote1
  1. Per Month [Unlimited Users]
Additional Pricing Details
Consulting services are priced on demand

Rating Summary

Likelihood to Recommend

Contentsquare (Clicktale)
8.0
Kameleoon
9.5

Likelihood to Renew

Contentsquare (Clicktale)
7.5
Kameleoon

Usability

Contentsquare (Clicktale)
7.0
Kameleoon
8.1

Support Rating

Contentsquare (Clicktale)
Kameleoon
9.4

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