What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
68 Ratings
51 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Kameleoon

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
68 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Feature Set Ratings

    Testing and Experimentation

    Contentsquare (Clicktale)

    Feature Set Not Supported
    N/A
    9.1

    Kameleoon

    91%
    Kameleoon ranks higher in 17/17 features

    a/b experiment testing

    N/A
    0 Ratings
    9.5
    95%
    27 Ratings

    Split URL testing

    N/A
    0 Ratings
    9.6
    96%
    19 Ratings

    Multivariate testing

    N/A
    0 Ratings
    9.4
    94%
    24 Ratings

    Multi-page/funnel testing

    N/A
    0 Ratings
    9.4
    94%
    20 Ratings

    Cross-browser testing

    N/A
    0 Ratings
    9.6
    96%
    21 Ratings

    Mobile app testing

    N/A
    0 Ratings
    9.1
    91%
    11 Ratings

    Test significance

    N/A
    0 Ratings
    9.5
    95%
    26 Ratings

    Visual / WYSIWYG editor

    N/A
    0 Ratings
    8.7
    87%
    26 Ratings

    Advanced code editor

    N/A
    0 Ratings
    9.0
    90%
    23 Ratings

    Preview mode

    N/A
    0 Ratings
    9.0
    90%
    27 Ratings

    Test duration calculator

    N/A
    0 Ratings
    7.7
    77%
    8 Ratings

    Experiment scheduler

    N/A
    0 Ratings
    8.5
    85%
    9 Ratings

    Experiment workflow and approval

    N/A
    0 Ratings
    9.1
    91%
    17 Ratings

    Dynamic experiment activation

    N/A
    0 Ratings
    9.3
    93%
    19 Ratings

    Client-side tests

    N/A
    0 Ratings
    9.3
    93%
    22 Ratings

    Server-side tests

    N/A
    0 Ratings
    9.1
    91%
    11 Ratings

    Mutually exclusive tests

    N/A
    0 Ratings
    9.5
    95%
    14 Ratings

    Audience Segmentation & Targeting

    Contentsquare (Clicktale)

    Feature Set Not Supported
    N/A
    9.2

    Kameleoon

    92%
    Kameleoon ranks higher in 4/4 features

    Standard visitor segmentation

    N/A
    0 Ratings
    9.2
    92%
    27 Ratings

    Behavioral visitor segmentation

    N/A
    0 Ratings
    9.2
    92%
    25 Ratings

    Traffic allocation control

    N/A
    0 Ratings
    9.4
    94%
    26 Ratings

    Website personalization

    N/A
    0 Ratings
    9.0
    90%
    20 Ratings

    Results and Analysis

    Contentsquare (Clicktale)

    Feature Set Not Supported
    N/A
    8.7

    Kameleoon

    87%
    Kameleoon ranks higher in 6/6 features

    Conversion tracking

    N/A
    0 Ratings
    8.7
    87%
    27 Ratings

    Goal tracking

    N/A
    0 Ratings
    9.0
    90%
    28 Ratings

    Test reporting

    N/A
    0 Ratings
    8.5
    85%
    28 Ratings

    Results segmentation

    N/A
    0 Ratings
    8.9
    89%
    26 Ratings

    CSV export

    N/A
    0 Ratings
    8.6
    86%
    19 Ratings

    Experiments results dashboard

    N/A
    0 Ratings
    8.8
    88%
    26 Ratings

    Attribute Ratings

    • Kameleoon is rated higher in 2 areas: Likelihood to Recommend, Usability

    Likelihood to Recommend

    9.0

    Contentsquare (Clicktale)

    90%
    13 Ratings
    9.2

    Kameleoon

    92%
    54 Ratings

    Likelihood to Renew

    7.5

    Contentsquare (Clicktale)

    75%
    11 Ratings

    Kameleoon

    N/A
    0 Ratings

    Usability

    7.0

    Contentsquare (Clicktale)

    70%
    1 Rating
    8.0

    Kameleoon

    80%
    3 Ratings

    Support Rating

    Contentsquare (Clicktale)

    N/A
    0 Ratings
    9.0

    Kameleoon

    90%
    14 Ratings

    Likelihood to Recommend

    Contentsquare (Clicktale)

    ContentSquare [(Clicktale)] is best suited to deep dive understanding of how web users truly consume your web pages. For example, when a traditional analytics software informs you on exit rates, ContentSquare [(Clicktale)] helps you to understand if users left without interacting with their last page or if they in fact spent time reading, scrolling, clicking it.
    Anonymous | TrustRadius Reviewer

    Kameleoon

    It's a good idea to use
    Kameleoon to push the development of the website in the direction of the user
    experience, therefore addressing customizations on which we will be able to
    analyze the concrete results on the conversion rate and engagement.
    Flavien Defraire | TrustRadius Reviewer

    Pros

    Contentsquare (Clicktale)

    • Heat Maps - we used and liked CrazyEgg in the past, and it was a cheaper tool that was easy to use. ClickTale gives us additional capabilities with better data about scroll reach, mouse movements, clicks and a summary report that shows what parts of our pages are getting attention. A product manager asked us yesterday for insights on how his product page was performing, and we were easily able to send him the reports in the heat map section.
    • Visitor recordings - We get good data on our website using analytics tools like GA, HubSpot and ClickTale, but it is very helpful to watch actual visitor recordings for certain visitor segments. If we add a new page or new feature to our website and notice a trend, we can easily drill down and watch visitors and see how they are interacting with the page.
    • Conversion funnels - We do a lot of our analysis in Google Analytics and you can set up conversion funnels in GA if you know how to do it. The problem is you can't segment the data and the aggregated data is not as helpful. ClickTale makes it very simple to do conversion funnels, and you can segment them with just a few clicks.
    Dan Briscoe | TrustRadius Reviewer

    Kameleoon

    • The segment builder is incredibly intuitive and easy to use. Works wonderfully with Mixpanel. Our team managed to set up our segments and experiments within a couple of hours.
    • Great customer service and willingness to help with any of our questions.
    • Very secure testing environment for our A/B testing experiments. We had a staging environment easily set up for review and testing before live deployment. We needed a HIPAA compliant solution, and Kameleoon delivers.
    Austin Kueffner | TrustRadius Reviewer

    Cons

    Contentsquare (Clicktale)

    • It's a bit difficult to navigate form heatmaps of one page on my sites to those of another.
    • It would be useful to have data on what percentage of clicks for each link are bounces. If this is available already, it is not very easy to find.
    • I have slight doubts about the accuracy of ClickTale's data based on some industry related articles I've read (i.e. http://redant.com.au/tool-reviews/clicktale-review-technology/). For the most part I feel like the data I'm getting is accurate, because it roughly corresponds to what I'm able to see on Google Analytics. It would be nice to see ClickTale address some of these issues.
    Leor Maizel | TrustRadius Reviewer

    Kameleoon

    • As discussed with the Kameleoon team, there are a few non-essential features that would be helpful to us and that are not yet native in the platform, such as the creation of archive folders (at the moment, this works only with a tag system) and the possibility to receive alert notifications on our smartphones (only email alerts exist for now).
    Julien Bizet | TrustRadius Reviewer

    Pricing Details

    Contentsquare (Clicktale)

    General

    Free Trial
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Contentsquare (Clicktale) Editions & Modules

    Additional Pricing Details

    Kameleoon

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    $0 Per Month [Unlimited Users]

    Kameleoon Editions & Modules

    Edition
    EnterpriseQuote1
    1. Per Month [Unlimited Users]
    Modules
    PersonalizationQuote
    1. none
    Additional Pricing Details
    Consulting services are priced on demand

    Likelihood to Renew

    Contentsquare (Clicktale)

    Contentsquare (Clicktale) 7.5
    Based on 11 answers
    At my former company I was able to upgrade our initial subscription level from bronze to gold without any problems after the first year. Unfortunately, the company I am presently with doesn't have a Clicktale subscription. I would have absolutely no hesitation in strongly recommending Clicktale to my current company if I ever get even a remote chance to do so. Clicktale is used in some of the statistics I use on my resume in an effort to quantify my results as a certified usability analyst. Clicktale has made a significant difference in my value to any team I work with.
    Art Zippel, CUA | TrustRadius Reviewer

    Kameleoon

    No score
    No answers yet
    No answers on this topic

    Usability

    Contentsquare (Clicktale)

    Contentsquare (Clicktale) 7.0
    Based on 1 answer
    I had some issues interacting with viewing recordings of a specific page by many users but my impression was that this was going to be fixed.
    Art Zippel, CUA | TrustRadius Reviewer

    Kameleoon

    Kameleoon 8.0
    Based on 3 answers
    The Kameleoon platform allows us to carry out both simple and highly complex tests incredibly rapidly. With Kameleoon I can launch many impactful tests without needing to ask for help from our IT team.
    Marie Poussade | TrustRadius Reviewer

    Support Rating

    Contentsquare (Clicktale)

    No score
    No answers yet
    No answers on this topic

    Kameleoon

    Kameleoon 9.0
    Based on 14 answers
    Kameleoon's team is always available for any type of tasks : technical issues to solve, support on dashboard analysis, the account manager is giving big support on test brainstorm. They try to challenge me as much as possible on the reliability of my tests.
    Fabien CLOTILDE | TrustRadius Reviewer

    Alternatives Considered

    Contentsquare (Clicktale)

    ClickTale is now a step ahead of the competition since it delivers insights based on pre-defined business KPIs and customer journeys that we have set up. We can also segment our traffic and easily sift through the many recordings finding the ones that match our lookup criteria. This paired with a good and reliable PII masking helps us with insight collection and drive business decisions which other solutions don't have.The new non-Flash interface is clean and simple to use and has all the functionalities centralized.
    Nuno Luz | TrustRadius Reviewer

    Kameleoon

    Kameleoon does not compare to others! If I chose this tool, it is above all because the speech made by the members of the company during their presentation was clear.
    Real experts who had identified our challenges and our needs. They also came with relevant use cases and recommendations.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    Contentsquare (Clicktale)

    • Rarely was actionable insight taken from the ClickTale tool that resulted in a better user experience on our website. We made small changes on different aspects of our webpages that typically did not show an improvement over the previous versions.
    • The dedicated time and resources in the ClickTale tool did not justify the investment. The heat maps can be helpful but they are based on mouse clicks (Google Analytics can help with that). Watching recordings can get time consuming and don't always provide enough data for an actionable takeaway.
    • If you take the approach of identifying a potential problem on your website first, then using the ClickTale tool to dig deeper in the issue, you might find the tool helpful. However, make sure you gather enough data on the potential issue before making changes to your site (and monitor the changes afterward).
    Ryan Freeman | TrustRadius Reviewer

    Kameleoon

    • Since we started using Kameleoon, our ROI indicators are all green. Truth is, we rely on exigent customers. If they’re not happy with our service, we will pay for it on the long term. Kameleoon helps us making sure this is not happening by providing us the tools to continuously improve our customers’ experiences.
    Grégoire REMY | TrustRadius Reviewer

    Add comparison