What users are saying about
51 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.5 out of 100
Based on 51 reviews and ratings
Kameleoon
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
68 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.9 out of 100
Based on 68 reviews and ratings
Feature Set Ratings
Testing and Experimentation

Contentsquare (Clicktale)
Feature Set Not Supported
N/A

9.1
Kameleoon
91%
Kameleoon ranks higher in 17/17 features
Kameleoon ranks higher in 17/17 features
a/b experiment testing

N/A
0 Ratings

9.5
95%
27 Ratings
Split URL testing

N/A
0 Ratings

9.6
96%
19 Ratings
Multivariate testing

N/A
0 Ratings

9.4
94%
24 Ratings
Multi-page/funnel testing

N/A
0 Ratings

9.4
94%
20 Ratings
Cross-browser testing

N/A
0 Ratings

9.6
96%
21 Ratings
Mobile app testing

N/A
0 Ratings

9.1
91%
11 Ratings
Test significance

N/A
0 Ratings

9.5
95%
26 Ratings
Visual / WYSIWYG editor

N/A
0 Ratings

8.7
87%
26 Ratings
Advanced code editor

N/A
0 Ratings

9.0
90%
23 Ratings
Preview mode

N/A
0 Ratings

9.0
90%
27 Ratings
Test duration calculator

N/A
0 Ratings

7.7
77%
8 Ratings
Experiment scheduler

N/A
0 Ratings

8.5
85%
9 Ratings
Experiment workflow and approval

N/A
0 Ratings

9.1
91%
17 Ratings
Dynamic experiment activation

N/A
0 Ratings

9.3
93%
19 Ratings
Client-side tests

N/A
0 Ratings

9.3
93%
22 Ratings
Server-side tests

N/A
0 Ratings

9.1
91%
11 Ratings
Mutually exclusive tests

N/A
0 Ratings

9.5
95%
14 Ratings
Audience Segmentation & Targeting

Contentsquare (Clicktale)
Feature Set Not Supported
N/A

9.2
Kameleoon
92%
Kameleoon ranks higher in 4/4 features
Kameleoon ranks higher in 4/4 features
Standard visitor segmentation

N/A
0 Ratings

9.2
92%
27 Ratings
Behavioral visitor segmentation

N/A
0 Ratings

9.2
92%
25 Ratings
Traffic allocation control

N/A
0 Ratings

9.4
94%
26 Ratings
Website personalization

N/A
0 Ratings

9.0
90%
20 Ratings
Results and Analysis

Contentsquare (Clicktale)
Feature Set Not Supported
N/A

8.7
Kameleoon
87%
Kameleoon ranks higher in 6/6 features
Kameleoon ranks higher in 6/6 features
Conversion tracking

N/A
0 Ratings

8.7
87%
27 Ratings
Goal tracking

N/A
0 Ratings

9.0
90%
28 Ratings
Test reporting

N/A
0 Ratings

8.5
85%
28 Ratings
Results segmentation

N/A
0 Ratings

8.9
89%
26 Ratings
CSV export

N/A
0 Ratings

8.6
86%
19 Ratings
Experiments results dashboard

N/A
0 Ratings

8.8
88%
26 Ratings
Attribute Ratings
- Kameleoon is rated higher in 2 areas: Likelihood to Recommend, Usability
Likelihood to Recommend

9.0
Contentsquare (Clicktale)
90%
13 Ratings

9.2
Kameleoon
92%
54 Ratings
Likelihood to Renew

7.5
Contentsquare (Clicktale)
75%
11 Ratings

Kameleoon
N/A
0 Ratings
Usability

7.0
Contentsquare (Clicktale)
70%
1 Rating

8.0
Kameleoon
80%
3 Ratings
Support Rating

Contentsquare (Clicktale)
N/A
0 Ratings

9.0
Kameleoon
90%
14 Ratings
Likelihood to Recommend
Contentsquare (Clicktale)
ContentSquare [(Clicktale)] is best suited to deep dive understanding of how web users truly consume your web pages. For example, when a traditional analytics software informs you on exit rates, ContentSquare [(Clicktale)] helps you to understand if users left without interacting with their last page or if they in fact spent time reading, scrolling, clicking it.

Verified User
Analyst in Marketing
Insurance Company, 10,001+ employeesKameleoon
It's a good idea to use
Kameleoon to push the development of the website in the direction of the user
experience, therefore addressing customizations on which we will be able to
analyze the concrete results on the conversion rate and engagement.
Kameleoon to push the development of the website in the direction of the user
experience, therefore addressing customizations on which we will be able to
analyze the concrete results on the conversion rate and engagement.
Digital Marketing Specialist
Kia FranceAutomotive, 51-200 employees
Pros
Contentsquare (Clicktale)
- Heat Maps - we used and liked CrazyEgg in the past, and it was a cheaper tool that was easy to use. ClickTale gives us additional capabilities with better data about scroll reach, mouse movements, clicks and a summary report that shows what parts of our pages are getting attention. A product manager asked us yesterday for insights on how his product page was performing, and we were easily able to send him the reports in the heat map section.
- Visitor recordings - We get good data on our website using analytics tools like GA, HubSpot and ClickTale, but it is very helpful to watch actual visitor recordings for certain visitor segments. If we add a new page or new feature to our website and notice a trend, we can easily drill down and watch visitors and see how they are interacting with the page.
- Conversion funnels - We do a lot of our analysis in Google Analytics and you can set up conversion funnels in GA if you know how to do it. The problem is you can't segment the data and the aggregated data is not as helpful. ClickTale makes it very simple to do conversion funnels, and you can segment them with just a few clicks.
VP of Marketing
HCSSComputer Software, 51-200 employees
Kameleoon
- The segment builder is incredibly intuitive and easy to use. Works wonderfully with Mixpanel. Our team managed to set up our segments and experiments within a couple of hours.
- Great customer service and willingness to help with any of our questions.
- Very secure testing environment for our A/B testing experiments. We had a staging environment easily set up for review and testing before live deployment. We needed a HIPAA compliant solution, and Kameleoon delivers.
Partner, Analytics and Data Intellegence
WinonaMedical Practice, 11-50 employees
Cons
Contentsquare (Clicktale)
- It's a bit difficult to navigate form heatmaps of one page on my sites to those of another.
- It would be useful to have data on what percentage of clicks for each link are bounces. If this is available already, it is not very easy to find.
- I have slight doubts about the accuracy of ClickTale's data based on some industry related articles I've read (i.e. http://redant.com.au/tool-reviews/clicktale-review-technology/). For the most part I feel like the data I'm getting is accurate, because it roughly corresponds to what I'm able to see on Google Analytics. It would be nice to see ClickTale address some of these issues.
Web Designer/User Experience Designer
SR Education GroupEducation Management, 11-50 employees
Kameleoon
- As discussed with the Kameleoon team, there are a few non-essential features that would be helpful to us and that are not yet native in the platform, such as the creation of archive folders (at the moment, this works only with a tag system) and the possibility to receive alert notifications on our smartphones (only email alerts exist for now).
UX project manager
Fnac DartyConsumer Goods, 10,001+ employees
Pricing Details
Contentsquare (Clicktale)
General
Free Trial
—Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Contentsquare (Clicktale) Editions & Modules
—
Additional Pricing Details
—Kameleoon
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
$0 Per Month [Unlimited Users]
Kameleoon Editions & Modules
Edition
Enterprise | Quote1 |
---|
- Per Month [Unlimited Users]
Modules
Personalization | Quote |
---|
- none
Additional Pricing Details
Consulting services are priced on demandLikelihood to Renew
Contentsquare (Clicktale)
Contentsquare (Clicktale) 7.5
Based on 11 answers
At my former company I was able to upgrade our initial subscription level from bronze to gold without any problems after the first year. Unfortunately, the company I am presently with doesn't have a Clicktale subscription. I would have absolutely no hesitation in strongly recommending Clicktale to my current company if I ever get even a remote chance to do so. Clicktale is used in some of the statistics I use on my resume in an effort to quantify my results as a certified usability analyst. Clicktale has made a significant difference in my value to any team I work with.
UX Information Architect
The Word and Brown CompaniesInformation Technology and Services, 1001-5000 employees
Kameleoon
No score
No answers yet
No answers on this topic
Usability
Contentsquare (Clicktale)
Contentsquare (Clicktale) 7.0
Based on 1 answer
I had some issues interacting with viewing recordings of a specific page by many users but my impression was that this was going to be fixed.
UX Information Architect
The Word and Brown CompaniesInformation Technology and Services, 1001-5000 employees
Kameleoon
Kameleoon 8.0
Based on 3 answers
The Kameleoon platform allows us to carry out both simple and highly complex tests incredibly rapidly. With Kameleoon I can launch many impactful tests without needing to ask for help from our IT team.
Chef de projet digital
CegosProfessional Training & Coaching, 201-500 employees
Support Rating
Contentsquare (Clicktale)
No score
No answers yet
No answers on this topic
Kameleoon
Kameleoon 9.0
Based on 14 answers
Kameleoon's team is always available for any type of tasks : technical issues to solve, support on dashboard analysis, the account manager is giving big support on test brainstorm. They try to challenge me as much as possible on the reliability of my tests.
UX/UI Project Manager
BelambraHospitality, 1001-5000 employees
Alternatives Considered
Contentsquare (Clicktale)
ClickTale is now a step ahead of the competition since it delivers insights based on pre-defined business KPIs and customer journeys that we have set up. We can also segment our traffic and easily sift through the many recordings finding the ones that match our lookup criteria. This paired with a good and reliable PII masking helps us with insight collection and drive business decisions which other solutions don't have.The new non-Flash interface is clean and simple to use and has all the functionalities centralized.
Digital Optimisation Manager
TalkTalkRetail, 10,001+ employees
Kameleoon
Kameleoon does not compare to others! If I chose this tool, it is above all because the speech made by the members of the company during their presentation was clear.
Real experts who had identified our challenges and our needs. They also came with relevant use cases and recommendations.
Real experts who had identified our challenges and our needs. They also came with relevant use cases and recommendations.

Verified User
Manager in Marketing
Media Production Company, 501-1000 employeesReturn on Investment
Contentsquare (Clicktale)
- Rarely was actionable insight taken from the ClickTale tool that resulted in a better user experience on our website. We made small changes on different aspects of our webpages that typically did not show an improvement over the previous versions.
- The dedicated time and resources in the ClickTale tool did not justify the investment. The heat maps can be helpful but they are based on mouse clicks (Google Analytics can help with that). Watching recordings can get time consuming and don't always provide enough data for an actionable takeaway.
- If you take the approach of identifying a potential problem on your website first, then using the ClickTale tool to dig deeper in the issue, you might find the tool helpful. However, make sure you gather enough data on the potential issue before making changes to your site (and monitor the changes afterward).
Web Analyst
Bulkreefsupply.comInternet, 10,001+ employees
Kameleoon
- Since we started using Kameleoon, our ROI indicators are all green. Truth is, we rely on exigent customers. If they’re not happy with our service, we will pay for it on the long term. Kameleoon helps us making sure this is not happening by providing us the tools to continuously improve our customers’ experiences.
Responsable marketing relationnel
Le Petit BallonRetail, 11-50 employees