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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Copper

    Score8.6 out of 10
    N/ACopper is a customer relationship management (CRM) built as an integration into Google Apps.

    $12

    per month per user

    Dubsado

    Score8.4 out of 10
    N/ADubsado, from the company of the same name Burbank, is a small business technology management solution, providing contact and contract management, invoicing, and calendaring, in an all-in-one solution.

    $35

    Per Month [3 Users]

    Pricing
    CopperDubsado
    Editions & Modules
    Starter - Paid Annually
    $9.00
    per month per user
    Basic - Paid Annually
    $23.00
    per month per user
    Professional - Paid Annually
    $59.00
    per month per user
    Business - Paid Annually
    $99.00
    per month per user
    Monthly Plan
    $35.00
    Per Month [3 Users]
    Yearly Plan
    $350.00
    Per Year [3 Users]
    Offerings
    Pricing Offerings
    CopperDubsado
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsUp to 15% discount for annual pricing.For Additional Users: 4-10 users $25.00 per month; 11-20 users $45.00 per month; 21-30 users $60.00 per month
    More Pricing Information
    Features
    CopperDubsado
    Sales Force Automation
    Comparison of Sales Force Automation features of Copper CRM and Dubsado
    Feature
    Copper CRM
    5.5
    61 Ratings
    35% below category average
    Dubsado
    9.0
    9 Ratings
    14% above category average
    Customer data management / contact management7.359 Ratings8.88 Ratings
    Workflow management7.357 Ratings9.49 Ratings
    Territory management5.04 Ratings00 Ratings
    Opportunity management8.456 Ratings8.95 Ratings
    Integration with email client (e.g., Outlook or Gmail)7.261 Ratings9.17 Ratings
    Contract management5.29 Ratings9.69 Ratings
    Quote & order management2.07 Ratings8.87 Ratings
    Interaction tracking6.057 Ratings9.17 Ratings
    Channel / partner relationship management1.07 Ratings8.03 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Copper CRM and Dubsado
    Feature
    Copper CRM
    1.4
    10 Ratings
    138% below category average
    Dubsado
    8.2
    3 Ratings
    6% above category average
    Case management1.29 Ratings7.23 Ratings
    Call center management1.55 Ratings10.01 Ratings
    Help desk management1.67 Ratings7.32 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Copper CRM and Dubsado
    Feature
    Copper CRM
    5.7
    47 Ratings
    30% below category average
    Dubsado
    8.1
    6 Ratings
    5% above category average
    Lead management6.944 Ratings8.16 Ratings
    Email marketing4.537 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Copper CRM and Dubsado
    Feature
    Copper CRM
    5.9
    58 Ratings
    26% below category average
    Dubsado
    7.6
    9 Ratings
    1% below category average
    Task management8.756 Ratings6.78 Ratings
    Billing and invoicing management1.75 Ratings8.49 Ratings
    Reporting7.552 Ratings7.77 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Copper CRM and Dubsado
    Feature
    Copper CRM
    7.7
    54 Ratings
    1% above category average
    Dubsado
    8.3
    6 Ratings
    8% above category average
    Forecasting7.337 Ratings8.93 Ratings
    Pipeline visualization8.651 Ratings8.46 Ratings
    Customizable reports7.346 Ratings7.66 Ratings
    Customization
    Comparison of Customization features of Copper CRM and Dubsado
    Feature
    Copper CRM
    4.5
    57 Ratings
    52% below category average
    Dubsado
    8.8
    9 Ratings
    14% above category average
    Custom fields7.356 Ratings8.39 Ratings
    Custom objects3.412 Ratings8.46 Ratings
    Scripting environment4.13 Ratings9.92 Ratings
    API for custom integration3.036 Ratings8.55 Ratings
    Security
    Comparison of Security features of Copper CRM and Dubsado
    Feature
    Copper CRM
    8.4
    49 Ratings
    0% above category average
    Dubsado
    7.9
    6 Ratings
    6% below category average
    Single sign-on capability8.712 Ratings7.83 Ratings
    Role-based user permissions8.048 Ratings8.05 Ratings
    Social CRM
    Comparison of Social CRM features of Copper CRM and Dubsado
    Feature
    Copper CRM
    2.0
    12 Ratings
    116% below category average
    Dubsado
    6.9
    2 Ratings
    8% below category average
    Social data2.012 Ratings6.92 Ratings
    Social engagement2.07 Ratings6.92 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Copper CRM and Dubsado
    Feature
    Copper CRM
    2.6
    39 Ratings
    97% below category average
    Dubsado
    4.7
    3 Ratings
    46% below category average
    Marketing automation4.239 Ratings5.53 Ratings
    Compensation management1.01 Ratings4.02 Ratings
    Platform
    Comparison of Platform features of Copper CRM and Dubsado
    Feature
    Copper CRM
    8.4
    49 Ratings
    10% above category average
    Dubsado
    6.9
    2 Ratings
    10% below category average
    Mobile access8.449 Ratings6.92 Ratings
    Best Alternatives
    CopperDubsado
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CopperDubsado
    Likelihood to Recommend
    8.7
    (64 ratings)
    9.4
    (9 ratings)
    Likelihood to Renew
    8.2
    (1 ratings)
    8.0
    (1 ratings)
    Usability
    8.7
    (54 ratings)
    8.9
    (5 ratings)
    Support Rating
    8.2
    (12 ratings)
    9.2
    (5 ratings)
    User Testimonials
    CopperDubsado
    Likelihood to Recommend
    Copper
    If you need to track contract expiration dates of your clients or your prospects that you're trying to sell - Copper is your tool. If you want to track specific products, solutions, vendors, etc. Copper can do it. I use it to track many brands of IT products and services with the use of custom fields to track which prospects/clients have any number of these items. Rather than taking notes, I can select the product from a drop down list that I created VERY EASILY within Copper.
    Read full review
    Dubsado
    If you are a small service-based business owner looking for a CRM to automate your customer journey then this is for you. This platform is very customizable and can be really powerful once you set it up fully. This is like putting puzzle pieces together. First you need to setup all the pieces like scheduler, lead capture form, proposal, packages, invoices, contract and then setup the workflow automation. It will be helpful if you map your process in a mind-mapping tool first so it’s easy to see on high level what you need accomplished. This platform is not suitable for big companies or SaaS industry because the tagging system is not robust.
    Incentivized
    Read full review
    Pros
    Copper
    • Allows for contacts to be synced and organized directly from Gmail.
    • Gives a flexible style and customizable settings to match our company's specific needs.
    • Does a great job of helping us keep track of projects. We easily created a customized "Status" field with several status options that help us update the many phases of our project.
    Incentivized
    Read full review
    Dubsado
    • Invoicing & expense reporting all in one place! I don't have to spend hours poring over my bank account transactions to find my biz expenses anymore!
    • The built-in call scheduler is awesome! I can create various appointment schedulers with multiple availabilities, and collect payments right up front, too!
    • Dubsado also has a sweet Client Portal where my clients can login and see all their activity with me at a glance.
    Incentivized
    Read full review
    Cons
    Copper
    • Window change: for mobile - when you tap on a card from a pipeline it takes you to the lead’s basic info. I wish it would immediately just open all activities so I can quick see notes
    • I usually use Copper on the go. When you open the Copper app, it immediately opens a collab window. I wish it had some sort of easy dashboard….plus a notes area. I open Copper on mobile to quickly search for someone’s name or to take quick notes from a sales meeting
    Read full review
    Dubsado
    • the task list feature is very basic
    • the UI is a little clunky
    • more integrations with other software such as Clickup
    Incentivized
    Read full review
    Likelihood to Renew
    Copper
    It is good value for money
    Incentivized
    Read full review
    Dubsado
    There are some similar programs out there that are offering ambassador accounts.
    Incentivized
    Read full review
    Usability
    Copper
    Copper is simple to use and it's simple to figure out the additional functionality you may need or want to use. There are a lot of support articles and the support itself is great. But it's also fairly simple to figure out on your own. It integrates easily with Google Workspace as well.
    Incentivized
    Read full review
    Dubsado
    There is a learning curve to Dubsado, however, you can create a basic setup easily using the training videos provided by the platform
    Incentivized
    Read full review
    Support Rating
    Copper
    There have been a few times when I contacted the "help desk" or "support team" and they just told me to watch a video or join a seminar to learn what I am looking to do. I would have expected someone to take a few minutes and literally walk me through the steps one by one until either I figured it out or accomplished the goal of my request.
    Read full review
    Dubsado
    The support with Dubsado is outstanding! Always so helpful, prompt to answer and always understands the issue. It always feels like I have talking to an actual person behind the scenes
    Incentivized
    Read full review
    Alternatives Considered
    Copper
    We selected Copper over these other CRMs mainly because of its ability to integrate with Google Workspace. Members of our team have used Salesforce in the past and found it to be a nightmare to work with/on. Candidly, Copper doesn't fill all of our needs so we supplement that with the use of Asana.
    Incentivized
    Read full review
    Dubsado
    Dubsado is more customizable and with robust features. Also, the user interface is visually pleasing but definitely has steep learning curve. Once you get the hang of it, it’s very easy especially with other developers helping users create beautiful form, proposals with ease without needing to know how to code. HoneyBook is not available for people outside USA & Canada. I haven’t used 17hats for a very long time but the user interface is pretty much the same
    Incentivized
    Read full review
    Return on Investment
    Copper
    • Copper has simplified our CRM and makes it easy for the sales team to keep track of leads and opportunities.
    • Copper has allowed us to save money as it is a fairly competitively priced platform.
    • Copper has simplified our workflow, allowing us to work more efficiently and save time from tedious data entry.
    Incentivized
    Read full review
    Dubsado
    • Clients are excited to hire me because my onboarding process is so professional
    • Easy of use makes collecting payment from clients easy
    • Streamlined process allows me to charge more for my services
    Incentivized
    Read full review
    ScreenShots