What users are saying about
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
317 Ratings
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.6 out of 100

Paychex Flex

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
317 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.7 out of 100

Feature Set Ratings

  • Core HR ranks higher in 8 feature sets: Human Resource Management, Payroll Management, Leave and Attendance Management, Employee Self Service, Asset Management, HR Reporting, Onboarding, Recruiting / ATS

Human Resource Management

9.3

Core HR

93%
7.1

Paychex Flex

71%
Core HR ranks higher in 7/7 features

Employee demographic data

9.0
90%
3 Ratings
8.6
86%
124 Ratings

Employment history

10.0
100%
3 Ratings
8.2
82%
139 Ratings

Job profiles and administration

9.5
95%
3 Ratings
8.2
82%
95 Ratings

Workflow for transfers, promotions, pay raises, etc.

10.0
100%
3 Ratings
7.9
79%
97 Ratings

Organizational charting

9.0
90%
3 Ratings
1.0
10%
1 Rating

Organization and location management

9.0
90%
3 Ratings
7.8
78%
93 Ratings

Compliance data (COBRA, OSHA, etc.)

8.5
85%
3 Ratings
7.9
79%
91 Ratings

Payroll Management

9.4

Core HR

94%
8.2

Paychex Flex

82%
Core HR ranks higher in 6/7 features

Pay calculation

10.0
100%
3 Ratings
8.7
87%
171 Ratings

Support for external payroll vendors

9.0
90%
2 Ratings
N/A
0 Ratings

Off-cycle/On-Demand payment

10.0
100%
1 Rating
7.4
74%
82 Ratings

Benefit plan administration

9.5
95%
3 Ratings
8.2
82%
103 Ratings

Direct deposit files

8.0
80%
3 Ratings
8.8
88%
168 Ratings

Salary revision and increment management

10.0
100%
3 Ratings
8.4
84%
121 Ratings

Reimbursement management

9.5
95%
3 Ratings
7.4
74%
68 Ratings

Leave and Attendance Management

8.8

Core HR

88%
7.9

Paychex Flex

79%
Core HR ranks higher in 2/3 features

Approval workflow

9.0
90%
3 Ratings
7.9
79%
71 Ratings

Balance details

7.5
75%
3 Ratings
7.9
79%
89 Ratings

Annual carry-forward and encashment

10.0
100%
3 Ratings
8.0
80%
74 Ratings

Employee Self Service

9.2

Core HR

92%
8.2

Paychex Flex

82%
Core HR ranks higher in 4/5 features

View and generate pay and benefit information

7.5
75%
2 Ratings
8.4
84%
145 Ratings

Update personal information

10.0
100%
3 Ratings
8.5
85%
151 Ratings

View company policy documentation

9.5
95%
2 Ratings
7.8
78%
69 Ratings

Employee recognition

9.0
90%
3 Ratings
N/A
0 Ratings

View job history

10.0
100%
3 Ratings
8.1
81%
100 Ratings

Asset Management

9.0

Core HR

90%
7.9

Paychex Flex

79%
Core HR ranks higher in 1/1 features

Tracking of all physical assets

9.0
90%
2 Ratings
7.9
79%
27 Ratings

HR Reporting

9.0

Core HR

90%
7.5

Paychex Flex

75%
Core HR ranks higher in 3/3 features

Report builder

9.5
95%
3 Ratings
7.4
74%
95 Ratings

Pre-built reports

9.0
90%
3 Ratings
7.8
78%
104 Ratings

Ability to combine HR data with external data

8.5
85%
2 Ratings
7.2
72%
59 Ratings

Onboarding

9.3

Core HR

93%
8.1

Paychex Flex

81%
Core HR ranks higher in 2/2 features

New hire portal

9.0
90%
3 Ratings
8.3
83%
93 Ratings

Manager tracking tools

9.5
95%
3 Ratings
8.0
80%
64 Ratings

Performance and Goals

9.4

Core HR

94%

Paychex Flex

Feature Set Not Supported
N/A
Core HR ranks higher in 4/4 features

Corporate goal setting

9.5
95%
2 Ratings
N/A
0 Ratings

Individual goal setting

10.0
100%
2 Ratings
N/A
0 Ratings

Line-of sight-visibility

9.0
90%
2 Ratings
N/A
0 Ratings

Performance tracking

9.0
90%
2 Ratings
N/A
0 Ratings

Performance Management

8.7

Core HR

87%

Paychex Flex

Feature Set Not Supported
N/A
Core HR ranks higher in 5/5 features

Performance plans

7.5
75%
3 Ratings
N/A
0 Ratings

Performance improvement plans

9.5
95%
3 Ratings
N/A
0 Ratings

Review status tracking

9.5
95%
3 Ratings
N/A
0 Ratings

Review reminders

9.0
90%
3 Ratings
N/A
0 Ratings

Multiple review frequency

8.0
80%
2 Ratings
N/A
0 Ratings

Succession Planning

8.5

Core HR

85%

Paychex Flex

Feature Set Not Supported
N/A
Core HR ranks higher in 4/4 features

Create succession plans/pools

8.5
85%
2 Ratings
N/A
0 Ratings

Candidate ranking

8.5
85%
2 Ratings
N/A
0 Ratings

Candidate search

7.5
75%
2 Ratings
N/A
0 Ratings

Candidate development

9.5
95%
2 Ratings
N/A
0 Ratings

Recruiting / ATS

9.2

Core HR

92%
7.4

Paychex Flex

74%
Core HR ranks higher in 7/7 features

Job Requisition Management

9.0
90%
3 Ratings
7.2
72%
25 Ratings

Company Website Posting

10.0
100%
2 Ratings
7.5
75%
24 Ratings

Publish to Social Media

8.0
80%
2 Ratings
7.5
75%
18 Ratings

Job Search Site Posting

9.5
95%
2 Ratings
7.2
72%
24 Ratings

Duplicate Candidate Prevention

8.5
85%
2 Ratings
7.2
72%
20 Ratings

Applicant Tracking

9.5
95%
3 Ratings
7.3
73%
24 Ratings

Notifications and Alerts

10.0
100%
3 Ratings
7.6
76%
38 Ratings

Attribute Ratings

  • Core HR is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.5

Core HR

95%
3 Ratings
8.0

Paychex Flex

80%
185 Ratings

Likelihood to Renew

Core HR

N/A
0 Ratings
7.8

Paychex Flex

78%
15 Ratings

Usability

Core HR

N/A
0 Ratings
8.2

Paychex Flex

82%
131 Ratings

Availability

Core HR

N/A
0 Ratings
8.9

Paychex Flex

89%
6 Ratings

Performance

Core HR

N/A
0 Ratings
8.8

Paychex Flex

88%
6 Ratings

Support Rating

Core HR

N/A
0 Ratings
8.1

Paychex Flex

81%
160 Ratings

Online Training

Core HR

N/A
0 Ratings
8.2

Paychex Flex

82%
1 Rating

Implementation Rating

Core HR

N/A
0 Ratings
8.6

Paychex Flex

86%
8 Ratings

Product Scalability

Core HR

N/A
0 Ratings
8.2

Paychex Flex

82%
6 Ratings

Likelihood to Recommend

Core HR

Core HR is software that can so easily fit on any kind of HR management system. It has amazing features. In case of new recruitment applicant tracking, application management, approval process control, etc could easily solve with Core HR. It is very much suited for company records management. It is a complete database for current employees as well.
Muhammad Sadequl Islam | TrustRadius Reviewer

Paychex Flex

Processing payroll biweekly to the payroll specialist, handling and enrolling new employee paperwork, If you have 401k benefits at your workplace it is easy to monitor 401K performance, print out their required paperwork every quarter or yearly as required by the Financial institutions to meet legal requirements. Filing and submitting 5500 to IRS is helpful.
Anonymous | TrustRadius Reviewer

Pros

Core HR

  • Functioning is very easy and very much clear to the new users as well.
  • Detailed payroll structure of your compensation.
  • Salary slip is available for all the previous months as well.
  • Claiming of different allowances like phone bill, internet bill, shift allowance etc are very simple.
  • We can easily track the time and attendance.
Mohammad Equbal | TrustRadius Reviewer

Paychex Flex

  • Paychex Flex does an exemplary job with handling Payroll. Our organization has full-time employee's as well as contractor's and we never have an issue with payroll.
  • Insurance renewal process is painless.
  • Another plus to using Paychex Flex is the customer support. Questions and/or inquiries are handled promptly and in a timely manner.
Anonymous | TrustRadius Reviewer

Cons

Core HR

  • I would love the ability for reviews to be deleted.
Genevieve (Genni) Lum Cheong-Brown | TrustRadius Reviewer

Paychex Flex

  • It's difficult to update user emails and user phone numbers after they have been set
  • The performance management system could use some quality of life improvements like viewing previous reviews while completing a new review or allowing a manager to view the self-review of an employee while completing the manager review.
  • For the issues and incidents section, it would be great if system admins could submit a new case like a workplace injury or near-miss without having to tag an employee in the case. Sometimes we just want to add the information into Flex for recordkeeping purposes and for generating 300A forms at the end of the year.
Anonymous | TrustRadius Reviewer

Pricing Details

Core HR

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required

Starting Price

Core HR Editions & Modules

Additional Pricing Details

Paychex Flex

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required

Starting Price

$0

Paychex Flex Editions & Modules

Edition
Paychex Go$591
Paychex Flex ServiceContact sales team
Paychex Flex EnterpriseContact sales team
  1. per month/+$4 per employee
  2. none
Additional Pricing Details

Likelihood to Renew

Core HR

No score
No answers yet
No answers on this topic

Paychex Flex

Paychex Flex 7.8
Based on 15 answers
overall we have had good experience. when problems occur paychex is quick to resolve the problems; however when encountering recurring problems and issues it doesn't matter how quickly they are resolved they should re-occur. Paychex will price match competitor's quotes.
Rhonda Rader | TrustRadius Reviewer

Usability

Core HR

No score
No answers yet
No answers on this topic

Paychex Flex

Paychex Flex 8.2
Based on 131 answers
Paychex Flex has possibly added electronic onboarding since we stopped using the system. This option would bring my rating up to a 8 or 9 for Paychex Flex. The ability to have employees enter their info, read and ackowledge company policies versus hand writing paper applications that are often times not legible, has been more effecient for us with the hiring process
Heather Bala | TrustRadius Reviewer

Reliability and Availability

Core HR

No score
No answers yet
No answers on this topic

Paychex Flex

Paychex Flex 8.9
Based on 6 answers
We have not experienced any difficulties with unplanned outages. Notifications are always made for outages, and they do not effect normal business operations.
Anonymous | TrustRadius Reviewer

Performance

Core HR

No score
No answers yet
No answers on this topic

Paychex Flex

Paychex Flex 8.8
Based on 6 answers
Unless there is lag time within the internet, the Paychex Flex website loads exceptional fast, pages load quickly and reports that I need to print or download load quickly. If I need to create a specialized report, once I complete it I receive an e-mail telling me my report is ready to be downloaded. Changing between web pages is fast as well.
Anonymous | TrustRadius Reviewer

Support Rating

Core HR

No score
No answers yet
No answers on this topic

Paychex Flex

Paychex Flex 8.1
Based on 160 answers
Paychex Flex has been having longer than normal wait times, but I do think that it is a covid-related/staffing issue as it's only been happening in the past 2 months (November, December, January 2022). Once I do have a representative on the line, they are helpful, knowledgeable, and friendly. The support level is fairly basic at the representative level. For anything more complex, an HR specialist would need to be brought in.
Lonnie deMarco | TrustRadius Reviewer

Online Training

Core HR

No score
No answers yet
No answers on this topic

Paychex Flex

Paychex Flex 8.2
Based on 1 answer
They were very patient and answered all of my questions.
Sarah Heller | TrustRadius Reviewer

Implementation Rating

Core HR

No score
No answers yet
No answers on this topic

Paychex Flex

Paychex Flex 8.6
Based on 8 answers
Just make sure you have your in-house data collected and organized before you start. It would be helpful to put together a questionnaire to solicit all of the needed information.
Joey Riso | TrustRadius Reviewer

Alternatives Considered

Core HR

The previous software I used was so limited in various core HR functions. On the other hand Core HR meets up our almost every requirement. And the very most reason to switch into Core HR is it has a free trail version for the users. That gives you much flexibility to check everything out properly
Muhammad Sadequl Islam | TrustRadius Reviewer

Paychex Flex

Paychex Flex is hands-down an easier way to manage payroll. I found QuickBooks Online to be somewhat confusing about when and where to file what form, and it was definitely more tedious than the easy flow of using Paychex Flex.
Luann Honerkamp | TrustRadius Reviewer

Scalability

Core HR

No score
No answers yet
No answers on this topic

Paychex Flex

Paychex Flex 8.2
Based on 6 answers
Employees can log in at home and get up to date information on their FSA balance and any medical bill reimbursements they may have uploaded. At renewal time they have the ability to make changes to their FSA or for new employees star the enrollment.
Anonymous | TrustRadius Reviewer

Return on Investment

Core HR

  • We can see our all details here like salary statement.
  • Payroll information(complete breakup of you compensation).
  • Claim different allowances with this tool and track it as well.
  • Track your time and attendance here.
  • We can modify the shift plan here and change the WOs but it will go for approval to your manager.
  • The process of changing the WOs, regularization is little difficult.
Mohammad Equbal | TrustRadius Reviewer

Paychex Flex

  • Using Paychex Flex has been a great timesaver for me - I can print out timesheets that help keep me focused on all the employee's time and accurate reporting.
  • The payroll journals are very easy to read and make cash management a very simple process.
  • Employees love that they can go online and see their paychecks and payroll information, thereby leaving me to do more important tasks.
Terry Capaldi | TrustRadius Reviewer

Screenshots

Add comparison