Core HR vs. Paychex Flex

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Core HR
Score 9.5 out of 10
N/A
Core HR provides users with the ability to access employee information anywhere via the cloud. Users can also track and analyze employee pay and performance across the entire workforce.N/A
Paychex Flex
Score 6.7 out of 10
N/A
Paychex Flex, of Paychex' Online Payroll Services, is a cloud-based human resource management and payroll platform. Paychex offers core and specialized services, and scales to meet the needs of small businesses, SMBs, and large enterprises.
$59
per month/+$4 per employee
Pricing
Core HRPaychex Flex
Editions & Modules
No answers on this topic
Paychex Go
$59
per month/+$4 per employee
Paychex Flex Service
Contact sales team
Paychex Flex Enterprise
Contact sales team
Offerings
Pricing Offerings
Core HRPaychex Flex
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeRequiredRequired
Additional Details
More Pricing Information
Features
Core HRPaychex Flex
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Core HR
9.3
3 Ratings
17% above category average
Paychex Flex
6.7
247 Ratings
15% below category average
Employee demographic data9.03 Ratings8.1197 Ratings
Employment history10.03 Ratings8.0220 Ratings
Job profiles and administration9.53 Ratings6.8155 Ratings
Workflow for transfers, promotions, pay raises, etc.10.03 Ratings7.4154 Ratings
Organizational charting9.03 Ratings1.01 Ratings
Organization and location management9.03 Ratings7.9138 Ratings
Compliance data (COBRA, OSHA, etc.)8.53 Ratings7.5132 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Core HR
9.4
3 Ratings
16% above category average
Paychex Flex
8.5
288 Ratings
6% above category average
Pay calculation10.03 Ratings9.0271 Ratings
Support for external payroll vendors9.02 Ratings00 Ratings
Off-cycle/On-Demand payment10.01 Ratings9.0136 Ratings
Benefit plan administration9.53 Ratings7.3156 Ratings
Direct deposit files7.93 Ratings9.3270 Ratings
Salary revision and increment management10.03 Ratings8.6193 Ratings
Reimbursement management9.53 Ratings7.9105 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Core HR
8.9
3 Ratings
10% above category average
Paychex Flex
7.0
144 Ratings
14% below category average
Approval workflow9.03 Ratings6.3102 Ratings
Balance details7.63 Ratings7.5136 Ratings
Annual carry-forward and encashment10.03 Ratings7.3110 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Core HR
9.2
3 Ratings
13% above category average
Paychex Flex
8.5
249 Ratings
5% above category average
View and generate pay and benefit information7.62 Ratings8.6228 Ratings
Update personal information10.03 Ratings9.0239 Ratings
View company policy documentation9.52 Ratings7.8111 Ratings
Employee recognition9.03 Ratings00 Ratings
View job history10.03 Ratings8.7168 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
Core HR
9.0
2 Ratings
15% above category average
Paychex Flex
7.9
40 Ratings
2% above category average
Tracking of all physical assets9.02 Ratings7.940 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
Core HR
9.0
3 Ratings
18% above category average
Paychex Flex
6.2
164 Ratings
20% below category average
Report builder9.53 Ratings5.9134 Ratings
Pre-built reports9.03 Ratings6.9154 Ratings
Ability to combine HR data with external data8.42 Ratings5.983 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Core HR
9.3
3 Ratings
16% above category average
Paychex Flex
8.0
158 Ratings
1% above category average
New hire portal9.03 Ratings8.1151 Ratings
Manager tracking tools9.53 Ratings7.9100 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
Core HR
9.4
2 Ratings
15% above category average
Paychex Flex
-
Ratings
Corporate goal setting9.52 Ratings00 Ratings
Individual goal setting10.02 Ratings00 Ratings
Line-of sight-visibility9.02 Ratings00 Ratings
Performance tracking9.02 Ratings00 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
Core HR
8.7
3 Ratings
10% above category average
Paychex Flex
-
Ratings
Performance plans7.53 Ratings00 Ratings
Performance improvement plans9.53 Ratings00 Ratings
Review status tracking9.53 Ratings00 Ratings
Review reminders9.03 Ratings00 Ratings
Multiple review frequency7.92 Ratings00 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
Core HR
8.5
2 Ratings
8% above category average
Paychex Flex
-
Ratings
Create succession plans/pools8.42 Ratings00 Ratings
Candidate ranking8.52 Ratings00 Ratings
Candidate search7.52 Ratings00 Ratings
Candidate development9.52 Ratings00 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Core HR
9.2
3 Ratings
17% above category average
Paychex Flex
8.4
59 Ratings
8% above category average
Job Requisition Management9.03 Ratings9.632 Ratings
Company Website Posting10.02 Ratings9.630 Ratings
Publish to Social Media8.02 Ratings7.023 Ratings
Job Search Site Posting9.52 Ratings6.830 Ratings
Duplicate Candidate Prevention8.42 Ratings6.928 Ratings
Applicant Tracking9.53 Ratings9.533 Ratings
Notifications and Alerts10.03 Ratings9.753 Ratings
Best Alternatives
Core HRPaychex Flex
Small Businesses
Patriot Software
Patriot Software
Score 9.0 out of 10
Patriot Software
Patriot Software
Score 9.0 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.4 out of 10
Infor Human Resources
Infor Human Resources
Score 7.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Core HRPaychex Flex
Likelihood to Recommend
9.4
(3 ratings)
7.8
(298 ratings)
Likelihood to Renew
-
(0 ratings)
8.9
(42 ratings)
Usability
-
(0 ratings)
8.0
(240 ratings)
Availability
-
(0 ratings)
9.3
(10 ratings)
Performance
-
(0 ratings)
9.1
(10 ratings)
Support Rating
-
(0 ratings)
7.8
(245 ratings)
In-Person Training
-
(0 ratings)
4.5
(1 ratings)
Online Training
-
(0 ratings)
7.0
(4 ratings)
Implementation Rating
-
(0 ratings)
9.4
(11 ratings)
Configurability
-
(0 ratings)
7.6
(8 ratings)
Ease of integration
-
(0 ratings)
9.0
(3 ratings)
Product Scalability
-
(0 ratings)
9.3
(10 ratings)
Vendor post-sale
-
(0 ratings)
8.9
(31 ratings)
Vendor pre-sale
-
(0 ratings)
9.2
(32 ratings)
User Testimonials
Core HRPaychex Flex
Likelihood to Recommend
HR Cloud
Core HR is software that can so easily fit on any kind of HR management system. It has amazing features. In case of new recruitment applicant tracking, application management, approval process control, etc could easily solve with Core HR. It is very much suited for company records management. It is a complete database for current employees as well.
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Paychex, Inc.
In my experience, Paychex Flex is well suited for small to medium sized businesses. It has been helpful in streamlining the onboarding process and it is easy to update and maintain employee profiles and records. It has worked will in a non-profit environment where there is clergy pay and housing, which can get quite complicated. I cannot think of a scenario where it would be less appropriate.
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Pros
HR Cloud
  • Functioning is very easy and very much clear to the new users as well.
  • Detailed payroll structure of your compensation.
  • Salary slip is available for all the previous months as well.
  • Claiming of different allowances like phone bill, internet bill, shift allowance etc are very simple.
  • We can easily track the time and attendance.
Read full review
Paychex, Inc.
  • I like I can enter payroll and if I need to leave the program, I can resume at a later time and my information is saved.
  • I like the analytics & reports features.
  • I like how all my employees have easy access to their portal.
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Cons
HR Cloud
  • I would love the ability for reviews to be deleted.
Read full review
Paychex, Inc.
  • Reporting writing is difficult to figure out
  • Employee turnover inside Paychex was a problem, until we were assigned to Neil Williams - since that time it has settled down
  • Pressure to convert personal connection with payroll advisor to using automated service
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Likelihood to Renew
HR Cloud
No answers on this topic
Paychex, Inc.
Overall I like the features that Paychex Flex offers. I am sure that there are other features that I am unaware of, so I am excited to see if there is more that Flex is capable of to make my job easier. The basic features are really user friendly and easy to access. If there ever is an issue customer service is great
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Usability
HR Cloud
No answers on this topic
Paychex, Inc.
Some things could be streamlined. For example, we could do custom options for the "add items" tab which has so many options that we never use. "Medical Pay" could be something that the system remembers for the applicable employees. Salaried employees' salaries should definitely be auto-filled. Overall the system works well but I think it could be improved to be easier to use and read.
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Reliability and Availability
HR Cloud
No answers on this topic
Paychex, Inc.
We have not experienced any difficulties with unplanned outages. Notifications are always made for outages, and they do not effect normal business operations.
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Performance
HR Cloud
No answers on this topic
Paychex, Inc.
Unless there is lag time within the internet, the Paychex Flex website loads exceptional fast, pages load quickly and reports that I need to print or download load quickly. If I need to create a specialized report, once I complete it I receive an e-mail telling me my report is ready to be downloaded. Changing between web pages is fast as well.
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Support Rating
HR Cloud
No answers on this topic
Paychex, Inc.
Our dedicated representative is one of the main reasons we are sticking with Paychex Flex. If it were not for this person, other platforms could provide the same/similar functionality. It is the ability to speak with someone that understands our business and is willing to get questions answered in a timely fashion that keeps us with Paychex Flex.
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In-Person Training
HR Cloud
No answers on this topic
Paychex, Inc.
We did online training only
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Online Training
HR Cloud
No answers on this topic
Paychex, Inc.
It was easy to understand and follow along. I do like the informational videos that we can utilize before we opt to call in for customer service support. It has made a difference since sometimes that resolves the issue I may have had and saved myself a phone call to Paychex support.
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Implementation Rating
HR Cloud
No answers on this topic
Paychex, Inc.
Implementation was very smooth. The most cumbersome task was entering the current employees into the system during initial set up, but Paychex staff handled most of that and verified against prior system reports as well as internal reports provided to ensure 100% accuracy.
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Alternatives Considered
HR Cloud
The previous software I used was so limited in various core HR functions. On the other hand Core HR meets up our almost every requirement. And the very most reason to switch into Core HR is it has a free trail version for the users. That gives you much flexibility to check everything out properly
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Paychex, Inc.
We still use QB Desktop Pro to maintain a Check Register / Overall Balance for the company, but once having tried QB Payroll Online for about 3 months prior to finding Paychex Flex I can tell you that there's just no comparison. QB online is VERY EXPENSIVE and not so user-friendly. I hated every minute of those 6 payrolls we ran through QB online.
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Scalability
HR Cloud
No answers on this topic
Paychex, Inc.
Employees can log in at home and get up to date information on their FSA balance and any medical bill reimbursements they may have uploaded. At renewal time they have the ability to make changes to their FSA or for new employees star the enrollment.
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Return on Investment
HR Cloud
  • We can see our all details here like salary statement.
  • Payroll information(complete breakup of you compensation).
  • Claim different allowances with this tool and track it as well.
  • Track your time and attendance here.
  • We can modify the shift plan here and change the WOs but it will go for approval to your manager.
  • The process of changing the WOs, regularization is little difficult.
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Paychex, Inc.
  • I do not believe we have saved anything additionally. The time we've had to spend to get things to hopefully work is sad. This is the reason we've had to turn off all extra "products" of Paychex Flex. Time and Attendance is horrible. Benefits management is horrible. The user experience is horrible.
  • One thing I do not understand is why are updates for states, cities, counties, school districts, etc. not automatically updated? Should we not get a big red flag if we have an employee living/working, being paid in CA, but they aren't set up for CA sick time? If it is required to be on the paycheck stub to show the balance of the sick time, why would we not be notified that we are out of compliance?
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ScreenShots

Paychex Flex Screenshots

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