CrashPlan vs. Keepit

This is a great Cloud backup solution. The cost is low, the bandwidth is managed well within the application, and the footprint for the client on a machine is very small and provides a notification menu icon with info about what is happening now or very recently. This does not backup to anything locally, so if that is a requirement, it will not meet that need. It used to be able to backup from one machine to another remote machine at one time, but now it is only cloud-based.

Incentivized

Any company that deals with the retention of important data should have Keepit to ensure operational security and data confidentiality. In scenarios such as using file servers in SharePoint, Teams, or Google Workspace, it's a tool that offers complete integration and helps save IT a lot of time on security incidents or human errors in file deletion. The fact that it only restores what is not in the folder, or backs up each version of the file given the snapshot date you choose, is fantastic. Toda companhia que lida com retenção de dados importantes, deve ter o keepit para garantir a segurança da opeção e confidencialidade dos dados, cenários como utilização de file server de arquivos no sharepoint, equipes do teams ou google workspace é uma ferramenta que tem total integração e ajuda a poucar muito tempo da TI em incidentes de segurança ou erros humanos na exclusão de arquivos. o fato dele só restaurar o que não coném na pasta, ou fazer o backup de cada versão do arquivo dado o dia do snapshot que você escolhe é maravilhoso. This review was originally written in Portuguese and has been translated into English using a third-party translation tool. While we strive for accuracy, some nuances or meanings may not be perfectly captured.

Incentivized

• Code42 is the most affordable backup system offering unlimited storage that I could find. I came from SOS Online Backup, which I ultimately decided to drop after my monthly rate for their unlimited plan increased by 20x.
• With Code42's unlimited storage option, I don't have to worry about the fact that my backups are significant in space. As a photographer with thousands of images at stake, I need to run large backups often.
• Code42 runs continuously and silently in the background of my desktop computer. It is truly "set and go", so I don't have to think about it when I'm away. It runs until the designated drive has been fully backed up to my cloud storage. It will then automatically email me once the backup is complete (or, it will email me if it encounters any errors).
• Customer service is above par. Anytime I need help, a chat agent is available (chat is my communication preference), they are always friendly, and go above and beyond to resolve my needs.

Incentivized

• The initial setup is easy and straightforward.
• The GUI is very easy to use and you can select and restore the data you need very fast.
• The restoration of data is very fast.
• The support team is very helpful in case any problems arise.

Incentivized

• The CrashPlan program installed on your computer is Java-based vs. a native application. While this makes development for CrashPlan easier, there are a lot of drawbacks to Java programs including more resources usage, less stability, and overall more clunky interface.
• While this was also in the Pros category - CrashPlan is an extremely powerful and flexible program, which adds a great deal of complexity. Setting up CrashPlan isn't always a simple procedure, and depending on the complexity of your backup set, can take a while to tinker around with the settings to get everything to work properly.
• The CrashPlan desktop program consists of a Java program front end, as well as a backend service - there are times when the backend service will crash, and the front end Java program will refuse to load. Typically, restarting the service or restarting the computer will resolve the issue, but sometimes more in-depth troubleshooting is required.
• Perhaps one of the biggest downsides to CrashPlan is its price - at $10/month/computer CrashPlan is more than double the price of some existing backup services such as Backblaze (priced at $50/year/computer). To add salt to the wound, about a year and a half ago, CrashPlan discontinued their consumer options - which were very reasonably priced at $60/year for a single computer or a family plan priced at $150/year for up to 10 computers. When these options were discontinued, the cost of backing up with CrashPlan was effectively doubled for the same feature set.
• Along with the previous example, CrashPlan had the option to back up to a remote machine on a different network with a free Crashplan account. This option was eliminated when the consumer line of services were discontinued.
• While the backup service provided by CrashPlan are still first in class, the above two controversial changes have broken some trust between CrashPlan and its clients.

• Providing more information on an ongoing restore job. Once you begin a restore or a data import, it seems to be impossible to see which user account that job is tied to.
• Its job percentages seem to be drastically inaccurate. It will say a job is 76% complete even though it has only restored 484MB of 8GB - but this is just a little annoying and not a real problem.

Incentivized

No other product works as well.

Keepit is an awesome product that garantees a result with a simple interface, and a quick configuration integration. Nowadays the service is really good and all requests have been replied to very quickly, and that´s important for our satisfaction. The possibility of multiple points recovery is a plus as well.

Incentivized

Overall, it is simple to use, lightweight, and effective.

Incentivized

Such a simple solution to use. User friendly, intuitive, processes can be completed in minutes instead of hours with restoring from tape, and requesting the return of tapes from the off site location, thus saving many hours and cost of storage. Also gives the end user a better experience as files can be restored almost immediately.

Incentivized

Never had a single issue with availability, what you would expect from this type of provider, it is perfect.

Incentivized

No issues to report at all, pages are responsive, we have no other integrations, it is all good.

Incentivized

Friendly and knowledgeable support team available to assist with this product. Code 42 (formerly CrashPlan) offers unlimited storage options for reasonable costs, so you really can't go wrong with this product. They have been a reliable resource for our company, and I would recommend to others looking for an easy setup with unlimited storage.

Incentivized

Support helped us to set up SSO and MFA with our Azure AD Accounts. Once when the backup was failing, they could help us to investigate the reason and find a stale account that was preventing the backup. They are really concerned that the backup works and not only want to close the ticket like other support hotlines.

Incentivized

Very easy to follow the install guide.

The communication from KeepIT was on point, we did the implementation based on very little information as it was so easy to deploy, yet super powerful, it is a great tool.

Incentivized

CrashPlan (in my specific case the CrashPlan Pro or CrashPlan for Small Business (there seems to be somewhat of an ongoing identity crisis with the products) is significantly lower overhead, in terms of cost and complexity, when compared to the other two products I have evaluated/used. The downsides are that it is also significantly less functional than the other products. CrashPlan is, as I have said a good value simple point solution.

We focused on simplicity, data residency, and cost. Keepit stood out as the best option across all three. We didn’t want to manage or worry about where data was stored, as with tools like Veeam, and we didn’t need the extra features that came with platforms like Rubrik. Keepit offers a focused solution that fits our needs very well.

Incentivized

It has been fantastic, never mised a beat and restore test are always perfect.

Incentivized

• Tremendous cost savings as the amount of data you backup doesn't impact cost. One flat rate!
• Implementation time was minimal and requires little to no maintenance. Since installation, I've not had to correct or fix any issues. It just works.
• We opted to supplement Code42 with another solution that allowed us to backup data to a local repository due to the amount for data that changes in our firm.

Incentivized

• User productivity increase when the users didn't need to manually recreate data when it was lost. Estimation of past cases: 100,000 $ per year
• Company blackout on disasters: pricelessly :-)
• Admin cost reduction, no more tape changes and storage costs: 10,000 $ per year

Incentivized