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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Creately

    Score8.6 out of 10
    Small Businesses (1-50 employees)
    Creately is a visual collaboration platform that supports genograms, flowcharts, org charts, mind maps, and UML diagrams. Featuring template-based AI diagram generation, Creately boasts speed and accuracy in visual planning.

    $8

    per month (single user)

    HipChat (discontinued)

    Score9.7 out of 10
    N/AHipchat was discontinued by Atlassian. Users are being migrated to Slack.N/A
    Pricing
    CreatelyHipChat (discontinued)
    Editions & Modules
    Creately Personal
    $8
    per month
    Creately Team
    $8
    per month per user
    Creately Team
    $60
    per year per user
    Creately Personal
    $60
    per year
    Creately Business
    $149
    per month Unlimited Users
    Creately Business
    $1,068
    per year Unlimited Users
    No answers on this topic
    Offerings
    Pricing Offerings
    CreatelyHipChat (discontinued)
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscounted prices for non profits, educational institutes, and charities.—
    More Pricing Information
    Community Pulse
    CreatelyHipChat (discontinued)
    Considered Both Products
    Creately
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    11 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    11 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    11 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    8 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    9 Answers
    No answers on this topic
    Features
    CreatelyHipChat (discontinued)
    Project Management
    Comparison of Project Management features of Creately and HipChat (discontinued)
    Feature
    Creately
    -
    Ratings
    HipChat (discontinued)
    7.3
    106 Ratings
    6% below category average
    Mobile Access00 Ratings7.397 Ratings
    Search00 Ratings7.2103 Ratings
    Communication
    Comparison of Communication features of Creately and HipChat (discontinued)
    Feature
    Creately
    -
    Ratings
    HipChat (discontinued)
    7.3
    132 Ratings
    9% below category average
    Chat00 Ratings7.7132 Ratings
    Notifications00 Ratings7.7130 Ratings
    Discussions00 Ratings6.5110 Ratings
    Surveys00 Ratings7.834 Ratings
    Internal knowledgebase00 Ratings7.043 Ratings
    Integrates with GoToMeeting00 Ratings7.023 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Creately and HipChat (discontinued)
    Feature
    Creately
    -
    Ratings
    HipChat (discontinued)
    6.3
    95 Ratings
    24% below category average
    Video files00 Ratings6.585 Ratings
    Audio files00 Ratings6.873 Ratings
    Access control00 Ratings6.660 Ratings
    Advanced security features00 Ratings5.949 Ratings
    Integrates with Google Drive00 Ratings6.027 Ratings
    Device sync00 Ratings6.055 Ratings
    Best Alternatives
    CreatelyHipChat (discontinued)
    Small Businesses
    OmniGraffle
    Score9.8 out of 10
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    OmniGraffle
    Score9.8 out of 10
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    OmniGraffle
    Score9.8 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CreatelyHipChat (discontinued)
    Likelihood to Recommend
    8.7
    (11 ratings)
    6.8
    (133 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.8
    (2 ratings)
    Usability
    8.4
    (6 ratings)
    7.2
    (8 ratings)
    Support Rating
    6.0
    (1 ratings)
    7.1
    (7 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.4
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    7.6
    (8 ratings)
    Product Scalability
    -
    (0 ratings)
    7.2
    (10 ratings)
    User Testimonials
    CreatelyHipChat (discontinued)
    Likelihood to Recommend
    Creately
    Creately sells itself as software specializing in a wide variety of areas, which is true in some cases. Visualizing and creating marketing processes, research, user flows, and general flowcharts is an extremely powerful tool. However, in other areas, such as Human Resources, UI/UX prototyping, and Wireframe design, it leaves a little to be desired compared to the competition.
    Incentivized
    Read full review
    Discontinued Products
    Well suited for
    Cross-teams communication.
    Webhooks support. Easy integrations with Atlassian products and other systems as well. File sharing directly or in a group. Video/Audio calls.
    Not suited for:
    Lacks apps integration like Slack.
    Lacks quality with video calls.
    Slow file transfer for large files.
    Frequent downtime due to app instability.
    Incentivized
    Read full review
    Pros
    Creately
    • I like that it supports remote work and that it makes real-time collaboration easy.
    • AI-powered diagramming works well and has been very helpful in explaining complex ideas.
    • It supports data driven workflows.
    • It makes project management easy.
    • It effortlessly boosts team productivity thanks to easy alignment with strategies.
    Incentivized
    Read full review
    Discontinued Products
    • HipChat is very stable and reliable. I have never had issues with not being able to connect or being able to communicate with others on HipChat.
    • HipChat integrates quite well with other applications, such as Jira and Stash. This is a main selling point for my team. It provides a convenient feed of actions on a JIRA story or Stash pull request.
    • HipCat does a good job of allowing 1-1 and group chats. It is simple to start a new conversation and it is easy to hold a group conversation and keep track of who is in the room.
    • I like how HipChat has away/here/on mobile statuses. This makes it easy to see if a person is available to be contacted.
    Incentivized
    Read full review
    Cons
    Creately
    • The transition Creately made this year to their new non-Flash platform seems to almost function like a beta release in some instances.
    • Customer support sometimes takes a while to return and the responses are not always the best or most helpful. Follow up isn't great, either.
    Incentivized
    Read full review
    Discontinued Products
    • Mobile app is not very responsive on iOS. Sometimes connection to Hipchat servers is taking too long even on good networks.
    • Both mobile and desktop versions have no alphabetical or recent sorting for groups and chat rooms.
    • Video and audio calls are pretty useless, they're slow and not always work.
    • The whole user interface is simple but very outdated - apparently Atlassian didn't focus too much on Hipchat even though they tried in the last 2 years.
    Incentivized
    Read full review
    Likelihood to Renew
    Creately
    No answers on this topic
    Discontinued Products
    If they fix the bugs the last update gave that are causing hipchat to crash more often.
    Incentivized
    Read full review
    Usability
    Creately
    Creately is one of its Kind. The software has a straightforward interface and very supportive customer services providers. It is very well suited in diagramming and collaboration.
    Read full review
    Discontinued Products
    The app itself had a pleasant if not generic interface. As a user experience expert and engineer I can say the interface is fairly intuitive if not bland. It does what you expect it to do and it's available on iOS and Android devices. If I recall it was generally pretty light weight in terms of installation size.
    Incentivized
    Read full review
    Support Rating
    Creately
    It definitely could be better, but it may also depend on the type of license you are subscribing to.
    Incentivized
    Read full review
    Discontinued Products
    HipChat support is good . Responds in timely manner when ever we have raised the request via email , phone and gives us continue update on the request .Though most of the questions are answered by HipChat FAQs , but they can still improve it and add more to the knowledge base .
    Incentivized
    Read full review
    Implementation Rating
    Creately
    No answers on this topic
    Discontinued Products
    I don't have insights as I was not a part of the implementation. However, I love the end product
    Incentivized
    Read full review
    Alternatives Considered
    Creately
    Creately's folder system is a novel feature that beats its competitors. It helps keep everything organized. In addition, there are many more customization possibilities, especially in the shapes and in the library of templates and drawings. It has an intelligent drawing capability superior to all the competition, allowing more customization and detail.
    Incentivized
    Read full review
    Discontinued Products
    We tried a lot of chat clients before choosing HipChat. The Skype for Business UI on the Mac side was 5 years old and terrible. Mac users hated the app including our CTO. Cisco Jabber was expensive to license and maintain; Skype was open to the public which took time away due to users dealing with spam and could allow viruses and malware. HipChat being a closed product, centrally managed and available to try without an upfront investment was perfect for our environment. All our Agile teams have their own room, chat and can communicate with others quickly and easily.
    Incentivized
    Read full review
    Scalability
    Creately
    No answers on this topic
    Discontinued Products
    Actually I never shared of HipChat using with more than 25 persons in team simultaneously, but I believe it can be scaled for much largest collaboration teams. At least it works flawlessly for us, with transparent integration with Jira, and I am not see any reasons for some troubles for work at big scale.
    Incentivized
    Read full review
    Return on Investment
    Creately
    • Helped the team work collaboratively by sharing on the ideas on Canvas
    • Boosted the client engagement whenever this tool is used
    • Made the work easier by providing the predesigned templates
    Incentivized
    Read full review
    Discontinued Products
    • HipChat has increased the effiency with which I am able to communicate with my coworkers, particularly those who work out of other offices. Having a light, portable messaging solution has been beneficial for checking in on small things without the need to send emails or schedule phone calls.
    Incentivized
    Read full review
    ScreenShots

    Creately Screenshots

    Screenshot of templated instructions for Creately AIScreenshot of the AI base templates and text promptsScreenshot of real-time collaborationScreenshot of the AI org chart toolScreenshot of certifications

    HipChat (discontinued) Screenshots

    Screenshot of HipChat is with your team, whenever, wherever. Try it on your desktop, web, mobile, tablet, & wearable.Screenshot of Give your eyes the respite they deserve from your blaring white screen with HipChat dark mode!Screenshot of HipChat becomes your command center by integrating with over 100 awesome apps/tools your team already loves (like Uber!).