What users are saying about
10 Ratings
10 Ratings
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Score 7.7 out of 100
574 Ratings
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Score 7.5 out of 100

Feature Set Ratings

    Project Management

    Creately

    Feature Set Not Supported
    N/A
    7.3

    HipChat (discontinued)

    73%
    HipChat (discontinued) ranks higher in 2/2 features

    Mobile Access

    N/A
    0 Ratings
    7.3
    73%
    98 Ratings

    Search

    N/A
    0 Ratings
    7.2
    72%
    104 Ratings

    Communication

    Creately

    Feature Set Not Supported
    N/A
    7.3

    HipChat (discontinued)

    73%
    HipChat (discontinued) ranks higher in 6/6 features

    Chat

    N/A
    0 Ratings
    7.7
    77%
    134 Ratings

    Notifications

    N/A
    0 Ratings
    7.7
    77%
    132 Ratings

    Discussions

    N/A
    0 Ratings
    6.5
    65%
    112 Ratings

    Surveys

    N/A
    0 Ratings
    8.0
    80%
    36 Ratings

    Internal knowledgebase

    N/A
    0 Ratings
    7.0
    70%
    43 Ratings

    Integrates with GoToMeeting

    N/A
    0 Ratings
    7.0
    70%
    23 Ratings

    File Sharing & Management

    Creately

    Feature Set Not Supported
    N/A
    6.3

    HipChat (discontinued)

    63%
    HipChat (discontinued) ranks higher in 6/6 features

    Video files

    N/A
    0 Ratings
    6.5
    65%
    86 Ratings

    Audio files

    N/A
    0 Ratings
    6.8
    68%
    74 Ratings

    Access control

    N/A
    0 Ratings
    6.5
    65%
    61 Ratings

    Advanced security features

    N/A
    0 Ratings
    5.8
    58%
    51 Ratings

    Integrates with Google Drive

    N/A
    0 Ratings
    6.0
    60%
    28 Ratings

    Device sync

    N/A
    0 Ratings
    6.0
    60%
    56 Ratings

    Attribute Ratings

    • Creately is rated higher in 1 area: Likelihood to Recommend
    • HipChat (discontinued) is rated higher in 1 area: Support Rating

    Likelihood to Recommend

    8.4

    Creately

    84%
    2 Ratings
    6.8

    HipChat (discontinued)

    68%
    135 Ratings

    Likelihood to Renew

    Creately

    N/A
    0 Ratings
    9.8

    HipChat (discontinued)

    98%
    2 Ratings

    Usability

    Creately

    N/A
    0 Ratings
    7.2

    HipChat (discontinued)

    72%
    8 Ratings

    Support Rating

    5.6

    Creately

    56%
    4 Ratings
    7.0

    HipChat (discontinued)

    70%
    10 Ratings

    Implementation Rating

    Creately

    N/A
    0 Ratings
    8.4

    HipChat (discontinued)

    84%
    6 Ratings

    Product Scalability

    Creately

    N/A
    0 Ratings
    7.2

    HipChat (discontinued)

    72%
    10 Ratings

    Likelihood to Recommend

    Creately

    Very good online option for flowcharts and other purposes; can be quite cost-effective, too, depending on how you use it.
    Mike Eisenberg | TrustRadius Reviewer

    HipChat (discontinued)

    Well suited for
    Cross-teams communication.
    Webhooks support.Easy integrations with Atlassian products and other systems as well. File sharing directly or in a group.Video/Audio calls.
    Not suited for:
    Lacks apps integration like Slack.
    Lacks quality with video calls.
    Slow file transfer for large files.
    Frequent downtime due to app instability.
    Anonymous | TrustRadius Reviewer

    Pros

    Creately

    • Creately provides the same experience that other similar tools (i.e. Visio) provides, but presents it in a much more colorful, unique manner. The colors are vibrant, and my clients have always been impressed with the quality and feel.
    • Creately provides a lot of creative control over how your images look. I can play with the opacity and color scheme, or use what they already provide.
    • Creately also allows me to create wireframes for clients to review, whether desktop or mobile. I can create simple, easy to understand frames and concepts in minutes - they're super professional looking and ready to share.
    • I like the pricing model. Right now I can pay month-to-month, or pay a one-time fee for a year. It's also less expensive than Visio, which is very nice.
    Richard Crane | TrustRadius Reviewer

    HipChat (discontinued)

    • HipChat is the first enterprise team chat application, hence it invented the idea of itself.
    • Cross-platform support and hence runs on most of the computing devices
    • Efficient search
    • Completely free for smaller teams
    • Webhooks +1
    • Integrations with Atlassian products and other systems as well. For example, Infra monitoring applications.
    • Custom emojis
    • Media and file sharing directly or in a group
    • Video chat
    Bhargav Nanekalva | TrustRadius Reviewer

    Cons

    Creately

    • The transition Creately made this year to their new non-Flash platform seems to almost function like a beta release in some instances.
    • Customer support sometimes takes a while to return and the responses are not always the best or most helpful. Follow up isn't great, either.
    Mike Eisenberg | TrustRadius Reviewer

    HipChat (discontinued)

    • Mobile app is not very responsive on iOS. Sometimes connection to Hipchat servers is taking too long even on good networks.
    • Both mobile and desktop versions have no alphabetical or recent sorting for groups and chat rooms.
    • Video and audio calls are pretty useless, they're slow and not always work.
    • The whole user interface is simple but very outdated - apparently Atlassian didn't focus too much on Hipchat even though they tried in the last 2 years.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Creately

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    Optional
    6.95

    Starting Price

    $40 per month

    Creately Editions & Modules

    On-premise Edition
    Creately Desktop$751
    Creately Server6.951
    1. per user
    SaaS Edition
    Creately Online Personal6.951
    Creately Team 5$401
    Creately Team 10$801
    Creately Team 25$2001
    1. per month
    Additional Pricing Details
    We offer deeply discounted prices for non profits, educational institutes and charities.

    HipChat (discontinued)

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    $0 per user

    HipChat (discontinued) Editions & Modules

    Edition
    HipChat Basic$01
    HipChat Plus$21
    1. per user
    Additional Pricing Details
    For Server pricing info please visit https://www.hipchat.com/server (Only $1.20/user/month at the highest user tier!)

    Likelihood to Renew

    Creately

    No score
    No answers yet
    No answers on this topic

    HipChat (discontinued)

    HipChat (discontinued) 9.8
    Based on 2 answers
    If they fix the bugs the last update gave that are causing hipchat to crash more often.
    Anonymous | TrustRadius Reviewer

    Usability

    Creately

    No score
    No answers yet
    No answers on this topic

    HipChat (discontinued)

    HipChat (discontinued) 7.2
    Based on 8 answers
    The app itself had a pleasant if not generic interface. As a user experience expert and engineer I can say the interface is fairly intuitive if not bland. It does what you expect it to do and it's available on iOS and Android devices. If I recall it was generally pretty light weight in terms of installation size.
    Joe Tresca | TrustRadius Reviewer

    Support Rating

    Creately

    Creately 5.6
    Based on 4 answers
    I haven't used Creately's support. I don't know what to rate this to be honest. If there was an "N/A," I'd use that. I like products where I don't have to do a lot of research or studying to learn how to use the software. Creately allows me to jump in and go.
    Richard Crane | TrustRadius Reviewer

    HipChat (discontinued)

    HipChat (discontinued) 7.0
    Based on 10 answers
    HipChat support is good . Responds in timely manner when ever we have raised the request via email , phone and gives us continue update on the request .Though most of the questions are answered by HipChat FAQs , but they can still improve it and add more to the knowledge base .
    Ajay Akunuri | TrustRadius Reviewer

    Implementation Rating

    Creately

    No score
    No answers yet
    No answers on this topic

    HipChat (discontinued)

    HipChat (discontinued) 8.4
    Based on 6 answers
    I don't have insights as I was not a part of the implementation. However, I love the end product
    Sara Sayre | TrustRadius Reviewer

    Alternatives Considered

    Creately

    In terms of pricing and functionality, Creately was the clear winner at the time, although the jury is still out on Creately's new version in terms of how simple it may be to use.
    Mike Eisenberg | TrustRadius Reviewer

    HipChat (discontinued)

    We tried a lot of chat clients before choosing HipChat. The Skype for Business UI on the Mac side was 5 years old and terrible. Mac users hated the app including our CTO. Cisco Jabber was expensive to license and maintain; Skype was open to the public which took time away due to users dealing with spam and could allow viruses and malware. HipChat being a closed product, centrally managed and available to try without an upfront investment was perfect for our environment. All our Agile teams have their own room, chat and can communicate with others quickly and easily.
    Eric Broz | TrustRadius Reviewer

    Scalability

    Creately

    No score
    No answers yet
    No answers on this topic

    HipChat (discontinued)

    HipChat (discontinued) 7.2
    Based on 10 answers
    Actually I never shared of HipChat using with more than 25 persons in team simultaneously, but I believe it can be scaled for much largest collaboration teams. At least it works flawlessly for us, with transparent integration with Jira, and I am not see any reasons for some troubles for work at big scale.
    Vladimir Salnikov | TrustRadius Reviewer

    Return on Investment

    Creately

    • Creately is less expensive and dare I say more professional looking than Visio. It looks great at a fraction of the price.
    • Creately allows me to share ideas and processes with my clients. It shows that I understand their business processes, and increases their trust in my abilities to work with them.
    Richard Crane | TrustRadius Reviewer

    HipChat (discontinued)

    • HipChat has increased the effiency with which I am able to communicate with my coworkers, particularly those who work out of other offices. Having a light, portable messaging solution has been beneficial for checking in on small things without the need to send emails or schedule phone calls.
    Christina Wofford | TrustRadius Reviewer

    Screenshots

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