Creatio vs Odoo | TrustRadius

What users are saying about

Score 9.4 out of 10

Based on 25 reviews and ratings

Score 8.4 out of 10

Based on 30 reviews and ratings

Feature Rating Comparison

Creatio

Odoo

Customer data management / contact management

Workflow management

Territory management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

Channel / partner relationship management

Creatio

Odoo

Case management

Call center management

Help desk management

Creatio

Odoo

Lead management

Email marketing

Creatio

Odoo

Task management

Billing and invoicing management

Reporting

Creatio

Odoo

Forecasting

Pipeline visualization

Customizable reports

Creatio

Odoo

Custom fields

Custom objects

Scripting environment

API for custom integration

Plug-ins

Creatio

Odoo

Single sign-on capability

Role-based user permissions

Creatio

Odoo

Social data

Social engagement

Creatio

Odoo

Marketing automation

Creatio

Odoo

Mobile access

Creatio

Odoo

Pay calculation

Benefit plan administration

Direct deposit files

Salary revision and increment management

Reimbursement management

Creatio

Odoo

Dashboards

Standard reports

Custom reports

Creatio

Odoo

Accounts payable

Accounts receivable

Global Financial Support

Primary and Secondary Ledgers

Intercompany Accounting

Localizations

Journals and Reconciliations

Enterprise Accounting

Configurable Accounting

Centralized Rules Framework

Standardized Processes

Creatio

Odoo

Inventory tracking

Automatic reordering

Location management

Manufacturing module

Creatio

Odoo

Pricing

Order entry

Credit card processing

Cost of goods sold

Order Orchestration

End-to-end order visibility

Order exception Resolution

Creatio

Odoo

Automated Invoice Processing

Shared Services Payments

Billings Management

Customer Receipt Applications

Customer Collections

Revenue Recognition

Cash Management

Asset Management

Travel & Expense Management

Budgetary Control & Encumbrance Accounting

Period Close

Transactions Tax

Subledger Reconciliations

3rd Party Accounting Systems

Creatio

Odoo

Budgeting and Forecasting

Project Costing

Cost Capture

Capital Project Management

Customer Invoicing

Customer Contract Compliance

Project Revenue Recognition

Project Financial Performance Analysis

Project Financials Dashboard

Real-time Financial Reporting

Embedded Business Intelligence

Project Planning Collaboration

Creatio

Odoo

Project Planning and Scheduling

Project Manager Dashboard

Resource Manager Dashboard

Task Insight for Project Managers

Project Manager Mobile Functionality

Team Member Task Collaboration

Team Member Mobile Functionality

Project Candidate Search

Project Candidate Comparison and Analysis

Defineable Resource Pools

Talent Profiles

Real-Time Project Reporting

Absence Management

Product Lifecycle Management

Creatio

Odoo

Award Lifecycle Management

Spending Control

Indirect Cost Management

Billing

Creatio

Odoo

Sourcing Team Collaboration

Sourcing Analysis

Bids Analyzed and Compared

Catalog Shopping E-Commerce for Employees

Contract Authoring

Contract Compliance Management

Contract History

Contract Renewal Automation

Contract Repository

Contract Standardization and Enforcement

Electronic Signatures

Invoice Automated Matching

Purchasing Risk and Compliance Management

Requisitions-to-Purchase Orders Integrated

Spend Compliance Management

Supplier Assessment

Supplier Communication and Collaboration

Supplier Management

Supplier Portal

Creatio

Odoo

Risk Repository

Control Management

Control Mapping

Control Efficiency Assessments

Automated Control Assessments

Assessment Capture

Issue Detection

Automatic Notification

Remediation and Certification

Creatio

Odoo

Transportation Planning and Optimization

Transportation Sourcing Management

Transportation Process Integration

Transportation Execution Management

Freight Payment Automation

Trade Management

Trade Regulatory Compliance Management

Customs Entry Management

Customs Document Management

Customs Document Collaboration

Fulfillment Management

Inventory Visibility

Warehouse Workforce Management

Creatio

Odoo

Production Process Design

Supply Chain Business Flows

Production Management

Contracted Manufacturing Management

Configuration Management

Work Definition

Work Execution

Advanced Fulfillment

Manufacturing Costs

Creatio

Odoo

Forecasting

Inventory Planning

Multi-tier Supply Chain Planning

Performance Monitoring

Creatio

Odoo

Ideation Management

Requirements Management

Proposal Management

Innovation Portfolio Management

Product Master Data Management

Vendor Portal

Project Portfolio Management

Pros

Customization: We have heavily customized the system. Creatio has been excellent in helping build requirements & see these through to implementation.
The system is really easy to use. Users pick it up & love it immediately.
Support is superb: If we have any issues or want to change the system at all, the team is always there helping by being fast, efficient & friendly
Cost: Definitely competitive.

Read full review

Will Ludgate

Business/Systems Analyst (contract)

OKI Europe LtdPrinting, 201-500 employees

View all 16 answers on this topic

Keeping a detailed record of all staff.
The application can be extended with modules.
Simple and intuitive.
Simple implementation
Relatively inexpensive.

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Marouane Tohme

Software Engineer

Converge Solutions Inc.Computer Software, 11-50 employees

View all 8 answers on this topic

Cons

Having more marketplace solutions that add to the system’s functionality would be great.
We look forward to further enhancements in ML (even though Creatio already has some AI-powered solutions in place).
We would also like to see some improvements to the customer portal.

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Tatyana Yaroshenko

Chief Marketing Officer

Be TechInformation Technology & Services, 11-50 employees

View all 16 answers on this topic

Community version is sometimes hard to maintain, needs some on-premise knowledge (IT) or having business with an Odoo partner that is sometimes expensive and unreliable.
Enterprise version is as expensive as other ERP in the market.
Reporting is horrible, not a lot of possibility to integrate seamlessly with a third party BI platform.

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David MacDonald

IT Manager

AddEnergieIndustrial Automation, 51-200 employees

View all 8 answers on this topic

Alternatives Considered

The system’s UI, rich functionality, and a great potential for scalability made the system stand out among other vendors. It is a fully-fledged solution that allowed us to work with customer data way more efficiently and improve our processes on a regular basis.

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Vladlen Manastiretskiy

System Manager

National Property RescueReal Estate, 11-50 employees

View all 16 answers on this topic

While comparing Direkto with the Odoo, I'd say, only consideration of the UI is enough to see the vital advantage of the latter. Moreover, the specific functions are way [more] easily searchable through the Odoo than in Direkto.

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Verified User

Manager in Customer Service

Sporting Goods Company, 11-50 employees

View all 8 answers on this topic

Return on Investment

bpm'online is a bit pricey, so utilizing it in place of other tools to help on your ROI is important.
Users are seeing the value of a consolidated information source and buy-in is quicker than it was with Salesforce or GoldMine.
The automation of internal notifications when particular fields are marked has increased productivity and decreased human error overall.

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Kenneth Harrington-Colon

Internal Systems Specialist

Creative Business Resources (CBR)Human Resources, 11-50 employees

View all 16 answers on this topic

Easy tracking of customers from prospects to sales.
Easy repeat orders customer follow-ups. All historical transactions and communications in one place.

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Franz Josef Bautista

Chief Information/Security Officer

NABI Computer SystemsInformation Technology and Services, 1001-5000 employees

View all 8 answers on this topic

Screenshots

See All (11) Creatio Screenshots

See All (6) Odoo Screenshots

Pricing Details

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

$3,000*

* Per installation

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

$20*

* per app/ per user/ per month

Rating Summary

Creatio

Odoo

Likelihood to Recommend

Creatio

Odoo

Feature Rating Comparison

Customer data management / contact management

Workflow management

Territory management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

Channel / partner relationship management

Case management

Call center management

Help desk management

Lead management

Email marketing

Task management

Billing and invoicing management

Reporting

Forecasting

Pipeline visualization

Customizable reports

Custom fields

Custom objects

Scripting environment

API for custom integration

Plug-ins

Single sign-on capability

Role-based user permissions

Social data

Social engagement

Marketing automation

Mobile access

Pay calculation

Benefit plan administration

Direct deposit files

Salary revision and increment management

Reimbursement management

Dashboards

Standard reports

Custom reports

Accounts payable

Accounts receivable

Global Financial Support

Primary and Secondary Ledgers

Intercompany Accounting

Localizations

Journals and Reconciliations

Enterprise Accounting

Configurable Accounting

Centralized Rules Framework

Standardized Processes

Inventory tracking

Automatic reordering

Location management

Manufacturing module

Pricing

Order entry

Credit card processing

Cost of goods sold

Order Orchestration

End-to-end order visibility

Order exception Resolution

Automated Invoice Processing

Shared Services Payments

Billings Management

Customer Receipt Applications

Customer Collections

Revenue Recognition

Cash Management

Asset Management

Travel & Expense Management

Budgetary Control & Encumbrance Accounting

Period Close

Transactions Tax

Subledger Reconciliations

3rd Party Accounting Systems

Budgeting and Forecasting