Creatio vs. Odoo

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Creatio
Score 9.1 out of 10
N/A
Creatio is a provider of a platform to automate industry workflows and CRM with no-code and maximum degree of freedom. The Creatio offering includes a no-code platform (Studio Creatio), CRM applications (Marketing, Sales, and Service), industry workflows for 20 verticals and marketplace add-ons.
$25
per month per user
Odoo
Score 6.7 out of 10
Mid-Size Companies (51-1,000 employees)
Odoo, from the Belgium-headquartered multinational company of the same name, is a suite of business applications for managing the sales pipeline. It also comprises a PoS and inventory management modules, scaling to a warehouse or retail management solution.
$24.90
per month per user
Pricing
CreatioOdoo
Editions & Modules
Growth
$25
per month per user
Growth + CRM (Marketing/Sales/Service)
$40
per month per user
Enterprise
$55
per month per user
Enterprise
$55
per month per user
Enterprise + CRM (Marketing/Sales/Service)
$70
per month per user
Enterprise + CRM (Marketing/Sales/Service)
$70
per month per user
Unlimited
$85
per month per user
Unlimited
$85
per month per user
Unlimited + CRM (Marketing/Sales/Service)
$100
per month per user
Unlimited + CRM (Marketing/Sales/Service)
$100
per month per user
No answers on this topic
Offerings
Pricing Offerings
CreatioOdoo
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsNew customers get a discount on the initial number of users purchased. ($20.00 USD instead of $24.00 USD).
More Pricing Information
Features
CreatioOdoo
Low-Code Development
Comparison of Low-Code Development features of Product A and Product B
Creatio
8.9
35 Ratings
4% above category average
Odoo
-
Ratings
Visual Modeling9.032 Ratings00 Ratings
Drag-and-drop Interfaces9.434 Ratings00 Ratings
Platform Security8.633 Ratings00 Ratings
Platform User Management8.635 Ratings00 Ratings
Reusability8.633 Ratings00 Ratings
Platform Scalability9.034 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Creatio
-
Ratings
Odoo
1.1
8 Ratings
147% below category average
Pay calculation00 Ratings1.08 Ratings
Benefit plan administration00 Ratings1.17 Ratings
Direct deposit files00 Ratings1.17 Ratings
Customization
Comparison of Customization features of Product A and Product B
Creatio
-
Ratings
Odoo
1.0
7 Ratings
152% below category average
API for custom integration00 Ratings1.06 Ratings
Plug-ins00 Ratings1.07 Ratings
Security
Comparison of Security features of Product A and Product B
Creatio
-
Ratings
Odoo
1.0
9 Ratings
156% below category average
Single sign-on capability00 Ratings1.05 Ratings
Role-based user permissions00 Ratings1.09 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Creatio
-
Ratings
Odoo
1.0
8 Ratings
150% below category average
Dashboards00 Ratings1.08 Ratings
Standard reports00 Ratings1.08 Ratings
Custom reports00 Ratings1.07 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Creatio
-
Ratings
Odoo
1.2
9 Ratings
146% below category average
Accounts payable00 Ratings1.29 Ratings
Accounts receivable00 Ratings1.29 Ratings
Global Financial Support00 Ratings1.09 Ratings
Primary and Secondary Ledgers00 Ratings1.09 Ratings
Journals and Reconciliations00 Ratings1.08 Ratings
Configurable Accounting00 Ratings1.09 Ratings
Standardized Processes00 Ratings1.07 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Creatio
-
Ratings
Odoo
1.1
10 Ratings
151% below category average
Inventory tracking00 Ratings1.010 Ratings
Automatic reordering00 Ratings1.09 Ratings
Location management00 Ratings1.09 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
Creatio
-
Ratings
Odoo
1.1
9 Ratings
150% below category average
Pricing00 Ratings1.09 Ratings
Order entry00 Ratings1.49 Ratings
Credit card processing00 Ratings1.07 Ratings
Cost of goods sold00 Ratings1.09 Ratings
Order Orchestration00 Ratings1.08 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
Creatio
-
Ratings
Odoo
1.0
9 Ratings
152% below category average
Billing Management00 Ratings1.09 Ratings
Cash and Asset Management00 Ratings1.08 Ratings
Travel & Expense Management00 Ratings1.07 Ratings
Budgetary Control & Encumbrance Accounting00 Ratings1.07 Ratings
Period Close00 Ratings1.07 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
Creatio
-
Ratings
Odoo
1.0
7 Ratings
154% below category average
Budgeting and Forecasting00 Ratings1.06 Ratings
Project Costing00 Ratings1.05 Ratings
Cost Capture00 Ratings1.05 Ratings
Capital Project Management00 Ratings1.05 Ratings
Customer Contract Compliance00 Ratings1.05 Ratings
Project Revenue Recognition00 Ratings1.05 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
Creatio
-
Ratings
Odoo
1.0
6 Ratings
149% below category average
Project Planning and Scheduling00 Ratings1.06 Ratings
Task Insight for Project Managers00 Ratings1.05 Ratings
Project Mobile Functionality00 Ratings1.05 Ratings
Definable Resource Pools00 Ratings1.05 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
Creatio
-
Ratings
Odoo
1.0
7 Ratings
153% below category average
Award Lifecycle Management00 Ratings1.06 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
Creatio
-
Ratings
Odoo
7.6
6 Ratings
9% above category average
Bids Analyzed and Compared00 Ratings7.74 Ratings
Contract Authoring00 Ratings9.24 Ratings
Contract Repository00 Ratings9.24 Ratings
Requisitions-to-Purchase Orders Integrated00 Ratings1.05 Ratings
Supplier Management00 Ratings8.54 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
Creatio
-
Ratings
Odoo
7.8
3 Ratings
18% above category average
Risk Repository00 Ratings10.02 Ratings
Control Management00 Ratings1.03 Ratings
Control Efficiency Assessments00 Ratings1.03 Ratings
Issue Detection00 Ratings10.02 Ratings
Remediation and Certification00 Ratings10.02 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
Creatio
-
Ratings
Odoo
3.5
4 Ratings
65% below category average
Transportation Planning and Optimization00 Ratings1.03 Ratings
Transportation Execution Management00 Ratings1.03 Ratings
Trade and Customs Management00 Ratings1.02 Ratings
Fulfillment Management00 Ratings1.03 Ratings
Warehouse Workforce Management00 Ratings1.03 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
Creatio
-
Ratings
Odoo
8.7
4 Ratings
14% above category average
Production Process Design00 Ratings8.14 Ratings
Production Management00 Ratings8.34 Ratings
Configuration Management00 Ratings9.23 Ratings
Work Execution00 Ratings9.23 Ratings
Manufacturing Costs00 Ratings9.23 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
Creatio
-
Ratings
Odoo
3.1
5 Ratings
80% below category average
Forecasting00 Ratings1.05 Ratings
Inventory Planning00 Ratings1.05 Ratings
Performance Monitoring00 Ratings1.04 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
Creatio
-
Ratings
Odoo
8.5
3 Ratings
16% above category average
Proposal Management00 Ratings8.73 Ratings
Product Master Data Management00 Ratings8.73 Ratings
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CreatioOdoo
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Score 9.0 out of 10
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Score 8.7 out of 10
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Score 9.8 out of 10
Infor VISUAL
Infor VISUAL
Score 7.3 out of 10
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Quickbase
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Score 9.2 out of 10
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Score 7.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CreatioOdoo
Likelihood to Recommend
9.4
(57 ratings)
1.0
(14 ratings)
Likelihood to Renew
9.6
(4 ratings)
1.0
(1 ratings)
Usability
9.0
(38 ratings)
1.0
(7 ratings)
Availability
9.1
(1 ratings)
-
(0 ratings)
Performance
7.3
(1 ratings)
-
(0 ratings)
Support Rating
9.7
(38 ratings)
1.0
(7 ratings)
Online Training
8.2
(1 ratings)
-
(0 ratings)
Implementation Rating
7.6
(2 ratings)
-
(0 ratings)
Configurability
9.1
(1 ratings)
-
(0 ratings)
Ease of integration
9.1
(1 ratings)
-
(0 ratings)
Product Scalability
8.2
(1 ratings)
-
(0 ratings)
Vendor post-sale
9.1
(1 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
CreatioOdoo
Likelihood to Recommend
Creatio
Changing CRMs can be a very daunting proposition. Creatio's Support and Customer Success teams have been nothing short of fantastic as we recently navigated this change. The regular check-ins helped ensure we had the tools we needed to be successful. I do not have any programming background or experience. Creatio's low-code design has allowed me to implement the majority of changes very easily without additional third-party consultants. Some of the resource documents have not been updated to current versions of the software and/or would benefit from 'How to' videos for the novice user/administrator.
Read full review
Odoo
The software is really good for managing inputs and inventory as well as maintaining traceability. The "track picking moves" functionality lets you look into a specific lot or serial numbers and view all the product moves that occurred with that lot. However, some navigation is not intuitive. For example, if I click on an item in the BoM of an assembly, then click the back button to go back to the assembly, the site goes all the way back to the home screen. Some of these quirks mean that there is a learning curve for the software, but overall the tracking is very good.
Read full review
Pros
Creatio
  • Creatio's client success team is super. The team is collaborative, solution-oriented, and client-driven. We have weekly meetings with the team. They show up prepared with solutions/ideas to business requests and they are clearly engaged.
  • Creatio's infrastructure team has been critical to our ability to execute our cloud strategy. They have worked with us to set up our testing and production environments within Azure, assisted in testing, and are responsive and flexible to our unique requirements.
  • Creatio has been very flexible to requests for customization. We have taken their low-code out-of-the-box solution and "Ringlerized" it. The benefit for us is an application that meets our niche business needs.
Read full review
Odoo
  • Ignore requests for support
  • continue to collect money from users through micro-charges; apps, supports, etc.
  • Offer no support when they do finally respond, saying that it's the app developer's duty.
  • Creates a system that forces people that are good with software systems to pay for support
Read full review
Cons
Creatio
  • More rapid availability of updated documentation as they move forward into the Quantum release and beyond
  • Better out of the box support for SAS and Service Companies in general
  • Would like to see some no-code options for fine tuning CSS on Freedom UI pages
Read full review
Odoo
  • Community version is sometimes hard to maintain, needs some on-premise knowledge (IT) or having business with an Odoo partner that is sometimes expensive and unreliable.
  • Enterprise version is as expensive as other ERP in the market.
  • Reporting is horrible, not a lot of possibility to integrate seamlessly with a third party BI platform.
Read full review
Likelihood to Renew
Creatio
We have always used a CRM and Creatio has proven to be much more effective in meeting our needs than our previous provider. Its customizability will allow us to adapt this product as our business may change in the future.
Read full review
Odoo
No answers on this topic
Usability
Creatio
Because it is so easy to use and navigate through - even the most technophobic people in our company are using it on a regular basis. It is easy to change around and switch through different sections and keep neat and tidy.
Read full review
Odoo
I would give it an average rating despite being easy to use, but the user interface is very poor and not intuitive at all which makes the whole experience not that good. Also, the system is not mobile friendly at all which is annoying if you want to check something on the go.
Read full review
Reliability and Availability
Creatio
Other than the daily maintenance window where the server may be inaccessible for a few minutes, there have been no issues with accessing our Creatio site. The daily maintenance window is outside normal business hours so it does not affect our Users - just myself when I am looking to implement changes.
Read full review
Odoo
No answers on this topic
Performance
Creatio
Some Users have reported slow responses from the server at times which seems to be localized. Users are based across four different time zones and the issue is intermittent.
Read full review
Odoo
No answers on this topic
Support Rating
Creatio
The people at the Creatio offices world wide are very friendly, patience and always happy to help. I have a huge respect for them, especially the people that were based in the Ukraine. Still in these strange times they always keep the focus on the customer, where we would have totaly understanded it if it was any different. So huge compliments to the whole team, keep up the energy and the good work
Read full review
Odoo
Easy - there is NO SUPPORT (like in ABSOLUTELY NOTHING!!!!!!!). Even for legally mandatory requirements where the system MUST work, they will gladly take a month to get back to you with a NON-answer. We couldn't even get our bank statements correctly into Odoo for 2 months - leading to no reconciliation and the company accounts were a mess (still are!!) as a result - Completely irresponsible. Have not EVEN had an apology from Odoo - they couldn't care less !!
Read full review
Online Training
Creatio
Most of the roadblocks to learning were not discovered until the users were actually in the system using it on a day to day basis. Our Customer Success Manager has offered to setup additional training sessions as needed to close the gaps in our learning. Some areas which required some additional training are setting up filters, dashboards, and generating reports.
Read full review
Odoo
No answers on this topic
Implementation Rating
Creatio
The project manager for our implementation was great to work with and took the time to understand our business. We felt very comfortable going into the project with a reasonable scope of work to provide us with a functional version of Creatio to meet our needs. Unfortunately, we came across multiple challenges with this partner in their deliverables and timelines. Thankfully Creatio was able to provide support resources to ensure we were able to launch. We have since changed partners for our third-party support.
Read full review
Odoo
No answers on this topic
Alternatives Considered
Creatio
The user-friendliness of Creatio was a big selling point along with the low-code initiatives, both of which were important to our business. With Salesforce, unlimited wasn't really unlimited. You couldn't deploy an on-site instance and the overall cost of the system far outweighed the ROI. These are all things Creatio offers, out-of-the-box.
Read full review
Odoo
I selected Odoo because it is all in the cloud online and it is very easy to conect from everywhere, but then it did nos suit what we wanted in other fields and the service was poor,so we deceided to cancel the contract, but never get our money back since november 2020.
Read full review
Scalability
Creatio
I can see the promise of how it can be customized to other aspects of our business.
Read full review
Odoo
No answers on this topic
Return on Investment
Creatio
  • Communication between sales representatives, vendors, and customers helps improve sales.
  • Automating the sales process has allowed us to land more deals via opportunity management tools.
  • No coding or manual sales processes are involved, hence we make zero errors when enhancing sales procedures.
Read full review
Odoo
  • The integration of the support department in the sales processes was easily carried out by implementing Odoo.
  • Improved functionality and UI of the sales and logistics related processes in the company.
Read full review
ScreenShots

Creatio Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Odoo Screenshots

Screenshot of Odoo HomeScreenshot of Odoo ProjectScreenshot of Odoo Website GeneralScreenshot of Odoo POSScreenshot of Odoo AccountingScreenshot of Odoo Inventory