Creatio vs Odoo | TrustRadius

What users are saying about

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Score 9.1 out of 10

Based on 66 reviews and ratings

Learn More

Score 6.7 out of 10

Based on 57 reviews and ratings

Feature Set Ratings

Low-Code Development

9.3

Creatio

93%

Odoo

Feature Set Not Supported

N/A

Creatio ranks higher in 6/6 features

Visual Modeling

9.2

92%

27 Ratings

N/A

0 Ratings

Drag-and-drop Interfaces

9.4

94%

29 Ratings

N/A

0 Ratings

Platform Security

9.5

95%

28 Ratings

N/A

0 Ratings

Platform User Management

9.2

92%

30 Ratings

N/A

0 Ratings

Reusability

9.1

91%

28 Ratings

N/A

0 Ratings

Platform Scalability

9.2

92%

29 Ratings

N/A

0 Ratings

Payroll Management

Creatio

Feature Set Not Supported

N/A

4.2

Odoo

42%

Odoo ranks higher in 5/5 features

Pay calculation

N/A

0 Ratings

4.4

44%

8 Ratings

Benefit plan administration

N/A

0 Ratings

3.9

39%

8 Ratings

Direct deposit files

N/A

0 Ratings

4.1

41%

8 Ratings

Salary revision and increment management

N/A

0 Ratings

4.4

44%

8 Ratings

Reimbursement management

N/A

0 Ratings

4.4

44%

8 Ratings

Customization

Creatio

Feature Set Not Supported

N/A

2.8

Odoo

28%

Odoo ranks higher in 2/2 features

API for custom integration

N/A

0 Ratings

3.0

30%

7 Ratings

Plug-ins

N/A

0 Ratings

2.5

25%

8 Ratings

Security

Creatio

Feature Set Not Supported

N/A

3.8

Odoo

38%

Odoo ranks higher in 2/2 features

Single sign-on capability

N/A

0 Ratings

4.0

40%

6 Ratings

Role-based user permissions

N/A

0 Ratings

3.7

37%

9 Ratings

Reporting & Analytics

Creatio

Feature Set Not Supported

N/A

3.7

Odoo

37%

Odoo ranks higher in 3/3 features

Dashboards

N/A

0 Ratings

3.9

39%

8 Ratings

Standard reports

N/A

0 Ratings

4.2

42%

8 Ratings

Custom reports

N/A

0 Ratings

3.0

30%

7 Ratings

General Ledger and Configurable Accounting

Creatio

Feature Set Not Supported

N/A

3.5

Odoo

35%

Odoo ranks higher in 11/11 features

Accounts payable

N/A

0 Ratings

4.1

41%

9 Ratings

Accounts receivable

N/A

0 Ratings

4.1

41%

9 Ratings

Global Financial Support

N/A

0 Ratings

3.5

35%

9 Ratings

Primary and Secondary Ledgers

N/A

0 Ratings

3.3

33%

9 Ratings

Intercompany Accounting

N/A

0 Ratings

3.3

33%

9 Ratings

Localizations

N/A

0 Ratings

3.0

30%

8 Ratings

Journals and Reconciliations

N/A

0 Ratings

2.5

25%

8 Ratings

Enterprise Accounting

N/A

0 Ratings

4.0

40%

9 Ratings

Configurable Accounting

N/A

0 Ratings

3.9

39%

9 Ratings

Centralized Rules Framework

N/A

0 Ratings

3.3

33%

7 Ratings

Standardized Processes

N/A

0 Ratings

3.3

33%

7 Ratings

Inventory Management

Creatio

Feature Set Not Supported

N/A

3.7

Odoo

37%

Odoo ranks higher in 4/4 features

Inventory tracking

N/A

0 Ratings

3.4

34%

10 Ratings

Automatic reordering

N/A

0 Ratings

2.5

25%

9 Ratings

Location management

N/A

0 Ratings

4.2

42%

9 Ratings

Manufacturing module

N/A

0 Ratings

4.5

45%

9 Ratings

Order Management

Creatio

Feature Set Not Supported

N/A

3.8

Odoo

38%

Odoo ranks higher in 7/7 features

Pricing

N/A

0 Ratings

3.9

39%

9 Ratings

Order entry

N/A

0 Ratings

4.1

41%

9 Ratings

Credit card processing

N/A

0 Ratings

3.3

33%

7 Ratings

Cost of goods sold

N/A

0 Ratings

3.7

37%

9 Ratings

Order Orchestration

N/A

0 Ratings

4.1

41%

8 Ratings

End-to-end order visibility

N/A

0 Ratings

3.6

36%

7 Ratings

Order exception Resolution

N/A

0 Ratings

3.6

36%

7 Ratings

Subledger and Financial Process

Creatio

Feature Set Not Supported

N/A

3.4

Odoo

34%

Odoo ranks higher in 14/14 features

Automated Invoice Processing

N/A

0 Ratings

4.9

49%

8 Ratings

Shared Services Payments

N/A

0 Ratings

3.0

30%

8 Ratings

Billings Management

N/A

0 Ratings

3.9

39%

9 Ratings

Customer Receipt Applications

N/A

0 Ratings

3.5

35%

9 Ratings

Customer Collections

N/A

0 Ratings

3.7

37%

9 Ratings

Revenue Recognition

N/A

0 Ratings

3.7

37%

9 Ratings

Cash Management

N/A

0 Ratings

3.7

37%

8 Ratings

Asset Management

N/A

0 Ratings

3.0

30%

7 Ratings

Travel & Expense Management

N/A

0 Ratings

3.3

33%

7 Ratings

Budgetary Control & Encumbrance Accounting

N/A

0 Ratings

3.3

33%

7 Ratings

Period Close

N/A

0 Ratings

3.3

33%

7 Ratings

Transactions Tax

N/A

0 Ratings

3.0

30%

7 Ratings

Subledger Reconciliations

N/A

0 Ratings

3.0

30%

7 Ratings

3rd Party Accounting Systems

N/A

0 Ratings

2.7

27%

6 Ratings

Project Financial Management

Creatio

Feature Set Not Supported

N/A

3.2

Odoo

32%

Odoo ranks higher in 12/12 features

Budgeting and Forecasting

N/A

0 Ratings

2.6

26%

7 Ratings

Project Costing

N/A

0 Ratings

3.2

32%

6 Ratings

Cost Capture

N/A

0 Ratings

3.2

32%

6 Ratings

Capital Project Management

N/A

0 Ratings

3.2

32%

6 Ratings

Customer Invoicing

N/A

0 Ratings

3.2

32%

6 Ratings

Customer Contract Compliance

N/A

0 Ratings

3.2

32%

6 Ratings

Project Revenue Recognition

N/A

0 Ratings

3.2

32%

6 Ratings

Project Financial Performance Analysis

N/A

0 Ratings

3.2

32%

6 Ratings

Project Financials Dashboard

N/A

0 Ratings

4.5

45%

7 Ratings

Real-time Financial Reporting

N/A

0 Ratings

3.2

32%

6 Ratings

Embedded Business Intelligence

N/A

0 Ratings

3.2

32%

6 Ratings

Project Planning Collaboration

N/A

0 Ratings

3.2

32%

6 Ratings

Project Execution Management

Creatio

Feature Set Not Supported

N/A

4.0

Odoo

40%

Odoo ranks higher in 15/15 features

Project Planning and Scheduling

N/A

0 Ratings

3.3

33%

7 Ratings

Project Manager Dashboard

N/A

0 Ratings

3.3

33%

7 Ratings

Resource Manager Dashboard

N/A

0 Ratings

4.5

45%

6 Ratings

Task Insight for Project Managers

N/A

0 Ratings

4.5

45%

6 Ratings

Project Manager Mobile Functionality

N/A

0 Ratings

4.5

45%

6 Ratings

Team Member Task Collaboration

N/A

0 Ratings

4.0

40%

6 Ratings

Team Member Mobile Functionality

N/A

0 Ratings

4.1

41%

6 Ratings

Project Candidate Search

N/A

0 Ratings

4.0

40%

6 Ratings

Project Candidate Comparison and Analysis

N/A

0 Ratings

4.0

40%

6 Ratings

Defineable Resource Pools

N/A

0 Ratings

4.0

40%

6 Ratings

Defineable Resource Pools

N/A

0 Ratings

4.0

40%

6 Ratings

Talent Profiles

N/A

0 Ratings

4.0

40%

6 Ratings

Real-Time Project Reporting

N/A

0 Ratings

4.0

40%

6 Ratings

Absence Management

N/A

0 Ratings

4.0

40%

6 Ratings

Product Lifecycle Management

N/A

0 Ratings

4.0

40%

6 Ratings

Grants Management

Creatio

Feature Set Not Supported

N/A

3.5

Odoo

35%

Odoo ranks higher in 4/4 features

Award Lifecycle Management

N/A

0 Ratings

4.0

40%

6 Ratings

Spending Control

N/A

0 Ratings

4.0

40%

6 Ratings

Indirect Cost Management

N/A

0 Ratings

3.0

30%

7 Ratings

Billing

N/A

0 Ratings

2.9

29%

6 Ratings

Procurement

Creatio

Feature Set Not Supported

N/A

7.2

Odoo

72%

Odoo ranks higher in 19/19 features

Sourcing Team Collaboration

N/A

0 Ratings

8.0

80%

6 Ratings

Sourcing Analysis

N/A

0 Ratings

8.0

80%

5 Ratings

Bids Analyzed and Compared

N/A

0 Ratings

8.0

80%

5 Ratings

Catalog Shopping E-Commerce for Employees

N/A

0 Ratings

7.2

72%

5 Ratings

Contract Authoring

N/A

0 Ratings

7.2

72%

5 Ratings

Contract Compliance Management

N/A

0 Ratings

7.2

72%

5 Ratings

Contract History

N/A

0 Ratings

8.1

81%

5 Ratings

Contract Renewal Automation

N/A

0 Ratings

8.0

80%

5 Ratings

Contract Repository

N/A

0 Ratings

8.1

81%

5 Ratings

Contract Standardization and Enforcement

N/A

0 Ratings

8.1

81%

5 Ratings

Electronic Signatures

N/A

0 Ratings

4.5

45%

6 Ratings

Invoice Automated Matching

N/A

0 Ratings

4.0

40%

6 Ratings

Purchasing Risk and Compliance Management

N/A

0 Ratings

7.2

72%

5 Ratings

Requisitions-to-Purchase Orders Integrated

N/A

0 Ratings

4.0

40%

6 Ratings

Spend Compliance Management

N/A

0 Ratings

7.1

71%

5 Ratings

Supplier Assessment

N/A

0 Ratings

8.1

81%

5 Ratings

Supplier Communication and Collaboration

N/A

0 Ratings

8.1

81%

5 Ratings

Supplier Management

N/A

0 Ratings

8.0

80%

5 Ratings

Supplier Portal

N/A

0 Ratings

7.2

72%

5 Ratings

Risk Management

Creatio

Feature Set Not Supported

N/A

7.7

Odoo

77%

Odoo ranks higher in 9/9 features

Risk Repository

N/A

0 Ratings

7.2

72%

3 Ratings

Control Management

N/A

0 Ratings

7.2

72%

3 Ratings

Control Mapping

N/A

0 Ratings

7.1

71%

3 Ratings

Control Efficiency Assessments

N/A

0 Ratings

8.1

81%

3 Ratings

Automated Control Assessments

N/A

0 Ratings

8.1

81%

3 Ratings

Assessment Capture

N/A

0 Ratings

8.1

81%

3 Ratings

Issue Detection

N/A

0 Ratings

8.1

81%

3 Ratings

Automatic Notification

N/A

0 Ratings

8.1

81%

3 Ratings

Remediation and Certification

N/A

0 Ratings

7.2

72%

3 Ratings

Logistics

Creatio

Feature Set Not Supported

N/A

6.8

Odoo

68%

Odoo ranks higher in 13/13 features

Transportation Planning and Optimization

N/A

0 Ratings

7.9

79%

3 Ratings

Transportation Sourcing Management

N/A

0 Ratings

7.9

79%

3 Ratings

Transportation Process Integration

N/A

0 Ratings

4.3

43%

4 Ratings

Transportation Execution Management

N/A

0 Ratings

7.9

79%

3 Ratings

Freight Payment Automation

N/A

0 Ratings

4.3

43%

3 Ratings

Trade Management

N/A

0 Ratings

7.0

70%

2 Ratings

Trade Regulatory Compliance Management

N/A

0 Ratings

6.9

69%

2 Ratings

Customs Entry Management

N/A

0 Ratings

7.0

70%

2 Ratings

Customs Document Management

N/A

0 Ratings

7.0

70%

2 Ratings

Customs Document Collaboration

N/A

0 Ratings

7.0

70%

2 Ratings

Fulfillment Management

N/A

0 Ratings

7.0

70%

3 Ratings

Inventory Visibility

N/A

0 Ratings

7.0

70%

3 Ratings

Warehouse Workforce Management

N/A

0 Ratings

7.0

70%

3 Ratings

Manufacturing

Creatio

Feature Set Not Supported

N/A

7.8

Odoo

78%

Odoo ranks higher in 9/9 features

Production Process Design

N/A

0 Ratings

7.2

72%

5 Ratings

Supply Chain Business Flows

N/A

0 Ratings

7.2

72%

4 Ratings

Production Management

N/A

0 Ratings

8.0

80%

5 Ratings

Contracted Manufacturing Management

N/A

0 Ratings

8.0

80%

4 Ratings

Configuration Management

N/A

0 Ratings

8.1

81%

4 Ratings

Work Definition

N/A

0 Ratings

8.0

80%

4 Ratings

Work Execution

N/A

0 Ratings

7.2

72%

4 Ratings

Advanced Fulfillment

N/A

0 Ratings

8.0

80%

4 Ratings

Manufacturing Costs

N/A

0 Ratings

8.1

81%

4 Ratings

Supply Chain

Creatio

Feature Set Not Supported

N/A

5.6

Odoo

56%

Odoo ranks higher in 4/4 features

Forecasting

N/A

0 Ratings

4.0

40%

5 Ratings

Inventory Planning

N/A

0 Ratings

4.0

40%

5 Ratings

Multi-tier Supply Chain Planning

N/A

0 Ratings

7.2

72%

4 Ratings

Performance Monitoring

N/A

0 Ratings

7.2

72%

4 Ratings

Product Lifecycle Management

Creatio

Feature Set Not Supported

N/A

7.1

Odoo

71%

Odoo ranks higher in 7/7 features

Ideation Management

N/A

0 Ratings

7.1

71%

4 Ratings

Requirements Management

N/A

0 Ratings

7.1

71%

4 Ratings

Proposal Management

N/A

0 Ratings

7.1

71%

4 Ratings

Innovation Portfolio Management

N/A

0 Ratings

7.1

71%

4 Ratings

Product Master Data Management

N/A

0 Ratings

7.1

71%

4 Ratings

Vendor Portal

N/A

0 Ratings

7.2

72%

4 Ratings

Project Portfolio Management

N/A

0 Ratings

7.2

72%

4 Ratings

Attribute Ratings

Creatio is rated higher in 4 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Support Rating

Creatio

92%

52 Ratings

3.4

Odoo

34%

13 Ratings

Creatio

91%

2 Ratings

1.0

Odoo

10%

1 Rating

Creatio

92%

36 Ratings

3.3

Odoo

33%

6 Ratings

Creatio

92%

35 Ratings

2.6

Odoo

26%

6 Ratings

Pros

Creatio's client success team is super. The team is collaborative, solution-oriented, and client-driven. We have weekly meetings with the team. They show up prepared with solutions/ideas to business requests and they are clearly engaged.
Creatio's infrastructure team has been critical to our ability to execute our cloud strategy. They have worked with us to set up our testing and production environments within Azure, assisted in testing, and are responsive and flexible to our unique requirements.
Creatio has been very flexible to requests for customization. We have taken their low-code out-of-the-box solution and "Ringlerized" it. The benefit for us is an application that meets our niche business needs.

Read full review

Butch Knowlton

CIO (Chief Information Officer)

RinglerInsurance, 201-500 employees

View all 52 answers on this topic

Ignore requests for support
continue to collect money from users through micro-charges; apps, supports, etc.
Offer no support when they do finally respond, saying that it's the app developer's duty.
Creates a system that forces people that are good with software systems to pay for support

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Elliott Andrews

Marketing Manager

Flippers WarehouseReal Estate, 11-50 employees

View all 13 answers on this topic

Cons

Documentation could sometimes be more intuitive
Lots of third-party applications, so frustrating when only the connector you need is missing
The possibilities are very large, so it is difficult to properly channel resources and needs within the company regarding this platform

Read full review

Jacob Grabowski

Marketing & Communication Manager

SmartYouInformation Technology & Services, 51-200 employees

View all 52 answers on this topic

Community version is sometimes hard to maintain, needs some on-premise knowledge (IT) or having business with an Odoo partner that is sometimes expensive and unreliable.
Enterprise version is as expensive as other ERP in the market.
Reporting is horrible, not a lot of possibility to integrate seamlessly with a third party BI platform.

Read full review

David MacDonald

IT Manager

AddEnergieIndustrial Automation, 51-200 employees

View all 13 answers on this topic

Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Starting Price

$0 per month per user

Creatio Editions & Modules

On-premise Edition

Studio Creatio Enterprise	$25¹
Studio Creatio Free	$0¹

per user/per month

SaaS Edition

Studio Creatio Free	$0¹
Studio Creatio Enterprise	$25¹
Sales Creatio Team Edition	$30¹
Sales Creatio Commerce Edition	$35¹
Sales Creatio Enterprise Edition	$60¹

per month per user

Additional Pricing Details

—

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

$20

Starting Price

$0 per year

Odoo Editions & Modules

Edition

Basic	$3,060.00¹
Standard	$5,950.00¹
Pro	$21,250.00¹

per year

Additional Pricing Details

New customers get a discount on the initial number of users purchased. ($20.00 USD instead of $24.00 USD).

Likelihood to Renew

Creatio 9.1

Based on 2 answers

I don't think we could be without it now.

Read full review

Lisa Taylor

Digital Communications Professional

Fairford MedicalHealth, Wellness and Fitness, 11-50 employees

View all 2 answers on this topic

Odoo 1.0

Based on 1 answer

No answer on this topic is available.

Usability

Creatio 9.2

Based on 36 answers

The user interface of Creatio is quite friendly. It is intuitive for new users to start using the software. It is also fairly straightforward to setup. Business users are able to become productive with Creatio in a short amount of time due to an easy to use design. I find the design intuitive overall.

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Naveen Gabrani

Founder/CEO

Astrea IT Services Pvt LtdComputer Software, 51-200 employees

View all 36 answers on this topic

Odoo 3.3

Based on 6 answers

I would give it an average rating despite being easy to use, but the user interface is very poor and not intuitive at all which makes the whole experience not that good. Also, the system is not mobile friendly at all which is annoying if you want to check something on the go.

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Amr Saad

Lead Quality Engineer

SumergeComputer Software, 51-200 employees

View all 6 answers on this topic

Support Rating

Creatio 9.2

Based on 35 answers

Support is really good. Maybe it is because we had a dedicated support manager. But still, all issues were resolved timely. There were too many at the beginning, but now when we solved most of the problems we contact our support manager mostly before the updates. We have a testing platform to test all updates.

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Verified User

Team Lead in Information Technology

Education Management Company, 11-50 employees

View all 35 answers on this topic

Odoo 2.6

Based on 6 answers

Contacting support with Odoo is still slow and it takes time for support tickets to go to solved status. It requires doing all a research together with support for a complete migration or large modification, it is necessary to have deep knowledge about IT to make any modification on any pre-defined module.

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Diego Gamez

Analista de Proyectos

Cyberline SRLTelecommunications, 51-200 employees

View all 6 answers on this topic

Alternatives Considered

The user-friendliness of Creatio was a big selling point along with the low-code initiatives, both of which were important to our business. With Salesforce, unlimited wasn't really unlimited. You couldn't deploy an on-site instance and the overall cost of the system far outweighed the ROI. These are all things Creatio offers, out-of-the-box.

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Carl Moore

CRM Administrator

USEAFinancial Services, 11-50 employees

View all 52 answers on this topic

we CAME from NetSuite (and should have stayed there!!) - but we thought Odoo would be better. Brightpearl was too expensive and too slow to implement - and we needed a system that could do the Spanish Legally mandatory Accounting reports...... and even here Odoo fails as no accounts want to have ANYTHING to do with this below-average product - they only want to use PROPER accounting systems that work - strangely? WE SHOULD NEVER have chosen Odoo unfortunately. It will take us a long time to try to recover the money spent and obviously we will NEVER get the lost time and efforts invested back.....!

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Verified User

Director in Sales

Sporting Goods Company, 1-10 employees

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Return on Investment

Communication between sales representatives, vendors, and customers helps improve sales.
Automating the sales process has allowed us to land more deals via opportunity management tools.
No coding or manual sales processes are involved, hence we make zero errors when enhancing sales procedures.

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Touch Kulchan

Associate Director - Digital Technology and Consumer Markets

BTI Executive SearchHuman Resources, 51-200 employees

View all 52 answers on this topic

The integration of the support department in the sales processes was easily carried out by implementing Odoo.
Improved functionality and UI of the sales and logistics related processes in the company.

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Verified User

Manager in Customer Service

Sporting Goods Company, 11-50 employees

View all 13 answers on this topic

Screenshots

See All (12) Creatio Screenshots

See All (6) Odoo Screenshots