What users are saying about
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Top Rated
67 Ratings
191 Ratings

Creatio

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Top Rated
67 Ratings
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Score 9 out of 100
191 Ratings
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Score 9.1 out of 100

Feature Set Ratings

  • Creatio ranks higher in 1 feature set: Low-Code Development

Low-Code Development

9.2

Creatio

92%
8.5

OutSystems

85%
Creatio ranks higher in 6/6 features

Visual Modeling

9.1
91%
27 Ratings
7.8
78%
47 Ratings

Drag-and-drop Interfaces

9.3
93%
29 Ratings
9.2
92%
47 Ratings

Platform Security

9.4
94%
28 Ratings
8.4
84%
46 Ratings

Platform User Management

9.1
91%
30 Ratings
8.5
85%
45 Ratings

Reusability

8.9
89%
28 Ratings
8.5
85%
49 Ratings

Platform Scalability

9.1
91%
29 Ratings
8.7
87%
46 Ratings

Attribute Ratings

  • Creatio is rated higher in 3 areas: Likelihood to Renew, Usability, Support Rating
  • OutSystems is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.1

Creatio

91%
52 Ratings
9.9

OutSystems

99%
126 Ratings

Likelihood to Renew

9.1

Creatio

91%
2 Ratings
8.2

OutSystems

82%
4 Ratings

Usability

9.1

Creatio

91%
36 Ratings
8.2

OutSystems

82%
3 Ratings

Support Rating

9.1

Creatio

91%
35 Ratings
7.1

OutSystems

71%
87 Ratings

In-Person Training

Creatio

N/A
0 Ratings
9.1

OutSystems

91%
1 Rating

Online Training

Creatio

N/A
0 Ratings
8.2

OutSystems

82%
1 Rating

Implementation Rating

Creatio

N/A
0 Ratings
7.3

OutSystems

73%
4 Ratings

Likelihood to Recommend

Creatio

Contracts are a big part of our business, and being able to create tracking and dashboards for this has made our contracts process so much smoother. Also, being able to integrate docu-sign means you can do everything through the system, rather than having to go back and forth and duplicate things.
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OutSystems

Well suited for internal exposure of business processes (invoicing, API layer to other systems, customer maintenance etc), whether a UI is required or not. Not so well suited for full fledged web design. An OutSystems application must serve one particular business need, if gets too much functionalities and responsibilities it tends to get chaotic and complex.
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Pros

Creatio

  • Creatio's client success team is super. The team is collaborative, solution-oriented, and client-driven. We have weekly meetings with the team. They show up prepared with solutions/ideas to business requests and they are clearly engaged.
  • Creatio's infrastructure team has been critical to our ability to execute our cloud strategy. They have worked with us to set up our testing and production environments within Azure, assisted in testing, and are responsive and flexible to our unique requirements.
  • Creatio has been very flexible to requests for customization. We have taken their low-code out-of-the-box solution and "Ringlerized" it. The benefit for us is an application that meets our niche business needs.
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OutSystems

  • Developing end user interfaces with ease and speed with a modern look and feel.
  • First class low code development to reduce time to market with visual programming
  • Their technical support team is fast and responsive. We've yet to have any issues they could not resolve.
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Cons

Creatio

  • Documentation could sometimes be more intuitive
  • Lots of third-party applications, so frustrating when only the connector you need is missing
  • The possibilities are very large, so it is difficult to properly channel resources and needs within the company regarding this platform
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OutSystems

  • Price – The licensing model of OutSystems is very expensive and not suitable for small scale developments. This is offset by the time to develop and stability for larger scale developments
  • Flexibility on PaaS version – The PaaS hosted version of OutSystems limits your flexibility to access the front end and backend database systems which can significantly restrict your options on high data volume developments or where anything requiring slightly out of the ordinary access is required
  • Same price for PaaS and self-hosted system. Licensing model dictates that you pay the same price even when you host the system on your own hardware which effectively means you pay more to manage the infrastructure yourself
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Pricing Details

Creatio

Starting Price

$0 per month per user

Editions & Modules

Creatio editions and modules pricing
EditionModules
Studio Creatio Enterprise251
Studio Creatio Free02
Studio Creatio Free03
Studio Creatio Enterprise254
Sales Creatio Team Edition305
Sales Creatio Commerce Edition356
Sales Creatio Enterprise Edition607

Footnotes

  1. per user/per month
  2. per user/per month
  3. per month per user
  4. per month per user
  5. per month per user
  6. per month per user
  7. per month per user

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Pricing Info

OutSystems

Starting Price

$0 per month

Editions & Modules

OutSystems editions and modules pricing
EditionModules
Basic$4,000.001
Pro$10,000.002

Footnotes

  1. per month
  2. per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Likelihood to Renew

Creatio

I don't think we could be without it now.
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OutSystems

We are very happy with OutSystems and our developers deliver good work. OutSystems lets us build new software on a regulare (2 weekly) basis, which is highly flexible and adjustable. Even without very much experience, our developers manage to build usefull software, which is working a lot better than our previous (legacy) software.
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Usability

Creatio

The user interface of Creatio is quite friendly. It is intuitive for new users to start using the software. It is also fairly straightforward to setup. Business users are able to become productive with Creatio in a short amount of time due to an easy to use design. I find the design intuitive overall.
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OutSystems

I am really happy using OutSystems in my work. It gives me the opportunity to create good working software without having had very much IT-experience before. It also made me more interested in the background of IT and learning different languages.
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Support Rating

Creatio

Support is really good. Maybe it is because we had a dedicated support manager. But still, all issues were resolved timely. There were too many at the beginning, but now when we solved most of the problems we contact our support manager mostly before the updates. We have a testing platform to test all updates.
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OutSystems

The tech support is very reachable. Usually by [email] from but also by phone if needed. We had some difficulties at the start with understanding "what our machine was doing" under high performance load. After some good sessions understanding our needs they delivered good solutions for our problems we had in the beginning.
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In-Person Training

Creatio

No answers on this topic

OutSystems

Excellent material full of hands on that improve the understanding of the platform.
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Online Training

Creatio

No answers on this topic

OutSystems

The online training material is well designed and explanations are step by step, helping trainees to understand and follow each exercise and new concept.
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Implementation Rating

Creatio

No answers on this topic

OutSystems

In a large company, patiently and consistently work the behind the scenes politics with business and IT partners across the firm.
This is transformational - you will need a solid set of key business partners to lock arms together to move forward.
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Alternatives Considered

Creatio

The user-friendliness of Creatio was a big selling point along with the low-code initiatives, both of which were important to our business. With Salesforce, unlimited wasn't really unlimited. You couldn't deploy an on-site instance and the overall cost of the system far outweighed the ROI. These are all things Creatio offers, out-of-the-box.
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OutSystems

I tried to use WordPress with some success. Also looked at Joomla. But when I saw OutSystems I knew I had been wasting my time there. It takes you longer to get going with OutSystems - but even I as a novice realized immediately that Outsystems is simply in another league. Outsystems is powerful. (Can you compare WordPress and Joomla to Outsystems - I don't think so).
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Return on Investment

Creatio

  • Communication between sales representatives, vendors, and customers helps improve sales.
  • Automating the sales process has allowed us to land more deals via opportunity management tools.
  • No coding or manual sales processes are involved, hence we make zero errors when enhancing sales procedures.
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OutSystems

  • The ease of use of the OutSystems development process has been the biggest ROI for us. We have developed our Framework product and maintained/enhanced it with only 4 workers.
  • OutSystems has enhanced their product very significantly over the last 4 years. They have gone from a simple to use tool to a very simple to use sophisticated tool that covers the standard mainframe-based computing apps and the apps used on handheld mobile devices all using the same basic set of development tools.
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Screenshots

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