Creatio vs. OutSystems

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Creatio
Score 9.2 out of 10
N/A
Creatio is a provider of a platform to automate industry workflows and CRM with no-code and maximum degree of freedom. The Creatio offering includes a no-code platform (Studio Creatio), CRM applications (Marketing, Sales, and Service), industry workflows for 20 verticals and marketplace add-ons.
$25
per month per user
OutSystems
Score 8.9 out of 10
N/A
The OutSystems Platform is a Platform-as-a-Service solution for rapid delivery of responsive web and mobile applications. It includes functionalities required to develop, deploy, manage and change web and mobile applications. It is targeted at the delivery of enterprise applications that require integration with backend systems, complex business rules and logic, usable interfaces and flexibility to change. It can be deployed in the cloud, on-premises or in hybrid environments.
$4,000
per month
Pricing
CreatioOutSystems
Editions & Modules
Growth
$25
per month per user
Growth + CRM (Marketing/Sales/Service)
$40
per month per user
Enterprise
$55
per month per user
Enterprise
$55
per month per user
Enterprise + CRM (Marketing/Sales/Service)
$70
per month per user
Enterprise + CRM (Marketing/Sales/Service)
$70
per month per user
Unlimited
$85
per month per user
Unlimited
$85
per month per user
Unlimited + CRM (Marketing/Sales/Service)
$100
per month per user
Unlimited + CRM (Marketing/Sales/Service)
$100
per month per user
Basic
$4,000.00
per month
Pro
$10,000.00
per month
Offerings
Pricing Offerings
CreatioOutSystems
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
CreatioOutSystems
Low-Code Development
Comparison of Low-Code Development features of Product A and Product B
Creatio
8.9
35 Ratings
4% above category average
OutSystems
8.8
52 Ratings
3% above category average
Visual Modeling9.032 Ratings8.049 Ratings
Drag-and-drop Interfaces9.534 Ratings8.950 Ratings
Platform Security8.633 Ratings8.549 Ratings
Platform User Management8.635 Ratings9.047 Ratings
Reusability8.533 Ratings9.552 Ratings
Platform Scalability9.034 Ratings9.149 Ratings
Best Alternatives
CreatioOutSystems
Small Businesses
Zoho Creator
Zoho Creator
Score 8.9 out of 10
Creatio
Creatio
Score 9.2 out of 10
Medium-sized Companies
Quixy
Quixy
Score 9.9 out of 10
Quixy
Quixy
Score 9.9 out of 10
Enterprises
Quickbase
Quickbase
Score 9.2 out of 10
Quickbase
Quickbase
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CreatioOutSystems
Likelihood to Recommend
9.4
(57 ratings)
8.9
(129 ratings)
Likelihood to Renew
9.6
(4 ratings)
8.2
(4 ratings)
Usability
9.0
(38 ratings)
8.2
(3 ratings)
Availability
9.1
(1 ratings)
-
(0 ratings)
Performance
7.3
(1 ratings)
-
(0 ratings)
Support Rating
9.8
(38 ratings)
7.5
(44 ratings)
In-Person Training
-
(0 ratings)
9.1
(1 ratings)
Online Training
8.2
(1 ratings)
8.2
(1 ratings)
Implementation Rating
7.7
(2 ratings)
7.3
(2 ratings)
Configurability
9.1
(1 ratings)
-
(0 ratings)
Ease of integration
9.1
(1 ratings)
-
(0 ratings)
Product Scalability
8.2
(1 ratings)
-
(0 ratings)
Vendor post-sale
9.1
(1 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
CreatioOutSystems
Likelihood to Recommend
Creatio
Changing CRMs can be a very daunting proposition. Creatio's Support and Customer Success teams have been nothing short of fantastic as we recently navigated this change. The regular check-ins helped ensure we had the tools we needed to be successful. I do not have any programming background or experience. Creatio's low-code design has allowed me to implement the majority of changes very easily without additional third-party consultants. Some of the resource documents have not been updated to current versions of the software and/or would benefit from 'How to' videos for the novice user/administrator.
Read full review
OutSystems
Well suited for internal exposure of business processes (invoicing, API layer to other systems, customer maintenance etc), whether a UI is required or not. Not so well suited for full fledged web design. An OutSystems application must serve one particular business need, if gets too much functionalities and responsibilities it tends to get chaotic and complex.
Read full review
Pros
Creatio
  • Creatio's client success team is super. The team is collaborative, solution-oriented, and client-driven. We have weekly meetings with the team. They show up prepared with solutions/ideas to business requests and they are clearly engaged.
  • Creatio's infrastructure team has been critical to our ability to execute our cloud strategy. They have worked with us to set up our testing and production environments within Azure, assisted in testing, and are responsive and flexible to our unique requirements.
  • Creatio has been very flexible to requests for customization. We have taken their low-code out-of-the-box solution and "Ringlerized" it. The benefit for us is an application that meets our niche business needs.
Read full review
OutSystems
  • Developing end user interfaces with ease and speed with a modern look and feel.
  • First class low code development to reduce time to market with visual programming
  • Their technical support team is fast and responsive. We've yet to have any issues they could not resolve.
Read full review
Cons
Creatio
  • More rapid availability of updated documentation as they move forward into the Quantum release and beyond
  • Better out of the box support for SAS and Service Companies in general
  • Would like to see some no-code options for fine tuning CSS on Freedom UI pages
Read full review
OutSystems
  • Price – The licensing model of OutSystems is very expensive and not suitable for small scale developments. This is offset by the time to develop and stability for larger scale developments
  • Flexibility on PaaS version – The PaaS hosted version of OutSystems limits your flexibility to access the front end and backend database systems which can significantly restrict your options on high data volume developments or where anything requiring slightly out of the ordinary access is required
  • Same price for PaaS and self-hosted system. Licensing model dictates that you pay the same price even when you host the system on your own hardware which effectively means you pay more to manage the infrastructure yourself
Read full review
Likelihood to Renew
Creatio
We have always used a CRM and Creatio has proven to be much more effective in meeting our needs than our previous provider. Its customizability will allow us to adapt this product as our business may change in the future.
Read full review
OutSystems
We are very happy with OutSystems and our developers deliver good work. OutSystems lets us build new software on a regulare (2 weekly) basis, which is highly flexible and adjustable. Even without very much experience, our developers manage to build usefull software, which is working a lot better than our previous (legacy) software.
Read full review
Usability
Creatio
Because it is so easy to use and navigate through - even the most technophobic people in our company are using it on a regular basis. It is easy to change around and switch through different sections and keep neat and tidy.
Read full review
OutSystems
I am really happy using OutSystems in my work. It gives me the opportunity to create good working software without having had very much IT-experience before. It also made me more interested in the background of IT and learning different languages.
Read full review
Reliability and Availability
Creatio
Other than the daily maintenance window where the server may be inaccessible for a few minutes, there have been no issues with accessing our Creatio site. The daily maintenance window is outside normal business hours so it does not affect our Users - just myself when I am looking to implement changes.
Read full review
OutSystems
No answers on this topic
Performance
Creatio
Some Users have reported slow responses from the server at times which seems to be localized. Users are based across four different time zones and the issue is intermittent.
Read full review
OutSystems
No answers on this topic
Support Rating
Creatio
The people at the Creatio offices world wide are very friendly, patience and always happy to help. I have a huge respect for them, especially the people that were based in the Ukraine. Still in these strange times they always keep the focus on the customer, where we would have totaly understanded it if it was any different. So huge compliments to the whole team, keep up the energy and the good work
Read full review
OutSystems
The tech support is very reachable. Usually by [email] from but also by phone if needed. We had some difficulties at the start with understanding "what our machine was doing" under high performance load. After some good sessions understanding our needs they delivered good solutions for our problems we had in the beginning.
Read full review
In-Person Training
Creatio
No answers on this topic
OutSystems
Excellent material full of hands on that improve the understanding of the platform.
Read full review
Online Training
Creatio
Most of the roadblocks to learning were not discovered until the users were actually in the system using it on a day to day basis. Our Customer Success Manager has offered to setup additional training sessions as needed to close the gaps in our learning. Some areas which required some additional training are setting up filters, dashboards, and generating reports.
Read full review
OutSystems
The online training material is well designed and explanations are step by step, helping trainees to understand and follow each exercise and new concept.
Read full review
Implementation Rating
Creatio
The project manager for our implementation was great to work with and took the time to understand our business. We felt very comfortable going into the project with a reasonable scope of work to provide us with a functional version of Creatio to meet our needs. Unfortunately, we came across multiple challenges with this partner in their deliverables and timelines. Thankfully Creatio was able to provide support resources to ensure we were able to launch. We have since changed partners for our third-party support.
Read full review
OutSystems
In a large company, patiently and consistently work the behind the scenes politics with business and IT partners across the firm.
This is transformational - you will need a solid set of key business partners to lock arms together to move forward.
Read full review
Alternatives Considered
Creatio
The user-friendliness of Creatio was a big selling point along with the low-code initiatives, both of which were important to our business. With Salesforce, unlimited wasn't really unlimited. You couldn't deploy an on-site instance and the overall cost of the system far outweighed the ROI. These are all things Creatio offers, out-of-the-box.
Read full review
OutSystems
I tried to use WordPress with some success. Also looked at Joomla. But when I saw OutSystems I knew I had been wasting my time there. It takes you longer to get going with OutSystems - but even I as a novice realized immediately that Outsystems is simply in another league. Outsystems is powerful. (Can you compare WordPress and Joomla to Outsystems - I don't think so).
Read full review
Scalability
Creatio
I can see the promise of how it can be customized to other aspects of our business.
Read full review
OutSystems
No answers on this topic
Return on Investment
Creatio
  • Communication between sales representatives, vendors, and customers helps improve sales.
  • Automating the sales process has allowed us to land more deals via opportunity management tools.
  • No coding or manual sales processes are involved, hence we make zero errors when enhancing sales procedures.
Read full review
OutSystems
  • The ease of use of the OutSystems development process has been the biggest ROI for us. We have developed our Framework product and maintained/enhanced it with only 4 workers.
  • OutSystems has enhanced their product very significantly over the last 4 years. They have gone from a simple to use tool to a very simple to use sophisticated tool that covers the standard mainframe-based computing apps and the apps used on handheld mobile devices all using the same basic set of development tools.
Read full review
ScreenShots

Creatio Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of