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Top Rated
148 Ratings

CrowdCompass

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Top Rated
148 Ratings
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Score 8.5 out of 100
10 Ratings
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Score 9.3 out of 100

Likelihood to Recommend

CrowdCompass

It's a really easy platform to use. It integrates seamlessly with Cvent, so with a few clicks, your information is pushed through and ready to start previewing. It's a huge benefit for your attendees to have your whole conference schedule in the palm of their hand. You can easily make updates, unlike in the old printed guide where once it's printed, that's it. We have so many room changes or last-minute speaker adjustments to make, the app has been wonderful in making sure our attendees know where to go and when!
Anonymous | TrustRadius Reviewer

Cvent Onsite Solutions (formerly AllianceTech)

  • WELL SUITED: On-site check-in, Onsite badging, Mobile Ticketing. Integration into the Cvent platform, mobile app, and other ends to end solutions within the tech stack. GDPR and CCPA privacy.
  • LESS APPROPRIATE: Cvent Onsite Solutions (formerly AlliancaTech) priced higher than competitors and limits # of events we can leverage for consistency. We want to be device rental free and have the app on our phones and real-time upload to master files.
Anonymous | TrustRadius Reviewer

Pros

CrowdCompass

  • Provides attendees with their personalized schedules at their fingertips.
  • Facilitates networking through the ability to set appointments and send messages with other attendees, and inspires competition with The Game and Click challenges.
  • Gives attendees the ability to view handouts, take notes and download the information to their personal computers when they get back to their offices.
Pamela O'Connor, CMP | TrustRadius Reviewer

Cvent Onsite Solutions (formerly AllianceTech)

  • Saves on pre-event prep.
  • Customer support and client service specialists have been helpful and responsive.
Anonymous | TrustRadius Reviewer

Cons

CrowdCompass

  • Gamification Features - While popular with our users, limited ability to customize or alter the features and set-up.
  • Finding Session handouts can be difficult for attendees - would be helpful to have a central hub for their downloads.
  • No duplication of events means a lot of time repeating features of a build for repeat events.
Geoffrey Seiler | TrustRadius Reviewer

Cvent Onsite Solutions (formerly AllianceTech)

  • Pricing. If we can get lower pricing, we can use for more events.
  • Buying our own on-site kits vs having Cvent team needing to be onsite.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

CrowdCompass

CrowdCompass 7.1
Based on 10 answers
We are happy with the product and the seamless integration with other Cvent products we use.
Bouran Qaddumi | TrustRadius Reviewer

Cvent Onsite Solutions (formerly AllianceTech)

No score
No answers yet
No answers on this topic

Usability

CrowdCompass

CrowdCompass 8.3
Based on 10 answers
It is very easy to use as everything is very intuitive. Configurating an app does not take too much time at the end, especially as soon as you already have done one as you can dupplicate the entire content. This is very practical when you use the app for annual events.Also few elements are not updatable once the app is published. Of course you can't change the entire design and the security settings which is a good thing anyway, but the entire content can be updated which allows you to publish your app quite early in advance to boost the engagement without having to wait to have everything in your hands (for instance the speakers bios or abstracts). Plus by adding more content regularly it encourage your audience to come back also regularly to check what is going on before the event.
Jessica LOPES | TrustRadius Reviewer

Cvent Onsite Solutions (formerly AllianceTech)

No score
No answers yet
No answers on this topic

Support Rating

CrowdCompass

CrowdCompass 8.2
Based on 35 answers
We were happy with the customer support from the beginning, when we purchased the application, to after our conference when we were wrapping things up. We initially discussed a timeline to set up the application and were briefed on what we needed to accomplish monthly to meet our goal. When we had questions, customer support representatives were always quick to respond.
Anna Damewood | TrustRadius Reviewer

Cvent Onsite Solutions (formerly AllianceTech)

Cvent Onsite Solutions (formerly AllianceTech) 8.5
Based on 2 answers
The person onsite can be hit or miss. We have had a few really wonderful support technicians that came prepared, were helpful, and jumped in where needed. We have had others that sat back, didn't offer advice or best practices tips, and were not pleasant to work with. It's very hit or miss.
Anonymous | TrustRadius Reviewer

Implementation Rating

CrowdCompass

CrowdCompass 8.0
Based on 6 answers
Don't wait to register with Apple and Google. You can do a lot of prep work prior to setting up CrowdCompass for integration.
Jennifer Wenger | TrustRadius Reviewer

Cvent Onsite Solutions (formerly AllianceTech)

No score
No answers yet
No answers on this topic

Alternatives Considered

CrowdCompass

We started using CrowdCompass before there were a lot of alternatives and/or competitors to select from, however I believe our choice would be the same to this day. Not only is Crowd Compass such a great tool in its own right, but it also works hand in hand with Cvent which makes everything that much easier and more reliable.
Chelsea Benge | TrustRadius Reviewer

Cvent Onsite Solutions (formerly AllianceTech)

  • One not listed here is iCapture. We use iCapture right now for lead capture. It's easy to use and priced well, and we leverage all of our events. It's easy to use the tool.
  • Moved away from Aventri/E-Touches quickly after being stuck in a 3-year contract. We started with Cvent Onsite Solutions (formerly AllianceTech), and procurement moved us to Aventri. After a good battle, we were able to move back to Cvent Onsite Solutions (formerly AllianceTeach).
Anonymous | TrustRadius Reviewer

Return on Investment

CrowdCompass

  • Increased attendee engagement via Live Polls and gamification.
  • Post-event reporting on Live Poll results
  • Fewer calls/emails to staff because everything they need for logistics is in the app: airport and transportation info, the conference schedule, their personalized schedule, interactive maps, etc.
  • Very easy and inexpensive to configure one's self. I have saved about $8K year over year by using CrowdCompass and configuring it myself.
Brenda J Ainsburg | TrustRadius Reviewer

Cvent Onsite Solutions (formerly AllianceTech)

  • Positive impact on attendee facing experience.
  • Better knowledge for how Cvent Event Management works by event planners on our team.
Anonymous | TrustRadius Reviewer

Screenshots

CrowdCompass

Pricing Details

CrowdCompass

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cvent Onsite Solutions (formerly AllianceTech)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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