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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CrowdStrike Falcon

    Score9 out of 10
    N/ACrowdStrike offers the Falcon Endpoint Protection suite, an antivirus and endpoint protection system emphasizing threat detection, machine learning malware detection, and signature free updating. Additionally the available Falcon Spotlight module delivers vulnerability assessment with no performance impact, no additional agents, hardware, scheduled scans, firewall exceptions or admin credentials.

    $59.99

    per endpoint/month (minimum number of endpoints applies)

    TeamViewer

    Score8.6 out of 10
    N/ATeamviewer offers secure remote access, IT support and device management on a scalable platform. It speeds up problem resolution, reduces downtime and enhances control through automation, unattended access and complete visibility of every device and location.

    $299

    per year

    Pricing
    CrowdStrike FalconTeamViewer
    Editions & Modules
    Falcon Go (Small Business)
    $59.99
    per endpoint/month (minimum number of endpoints applies)
    Falcon Go (Small Business)
    $59.99
    Falcon Pro
    $99.99
    per endpoint/month (for 5-250 endpoints, billed annually)
    Falcon Enterprise
    $184.99
    per endpoint/month (minimum number of endpoints applies)
    Remote Access
    $24.90
    per month (billed annually) 1 Licensed User
    Business
    $50.90
    per month (billed annually) 1 Licensed User
    Premium
    $102.90
    per month (billed annually) 15 Licensed Users
    Corporate
    $206.90
    per month (billed annually) 30 Licensed Users
    Offerings
    Pricing Offerings
    CrowdStrike FalconTeamViewer
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    CrowdStrike FalconTeamViewer
    Considered Both Products
    CrowdStrike
    No answer on this topic
    TeamViewer
    Chose TeamViewer
    Overall TeamViewer is superior to other remote solutions that I've used. It is faster and more reliable, with a better overall interface and management console. AnyDesk is generally slower and the interface is not as intuitive or easy to use. Endpoint Central is also slower …
    Incentivized
    Key User Insights
    Would buy again
    98%
    Would buy again
    82 Answers
    88%
    Would buy again
    383 Answers
    Delivers good value for the price
    95%
    Delivers good value for the price
    75 Answers
    88%
    Delivers good value for the price
    354 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    84 Answers
    96%
    Happy with the feature set
    417 Answers
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    68 Answers
    91%
    Lived up to sales and marketing promises
    288 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    75 Answers
    97%
    Implementation went as expected
    356 Answers
    Features
    CrowdStrike FalconTeamViewer
    Endpoint Security
    Comparison of Endpoint Security features of CrowdStrike Falcon and TeamViewer
    Feature
    CrowdStrike Falcon
    8.7
    98 Ratings
    2% above category average
    TeamViewer
    -
    Ratings
    Anti-Exploit Technology8.989 Ratings00 Ratings
    Endpoint Detection and Response (EDR)9.296 Ratings00 Ratings
    Centralized Management8.997 Ratings00 Ratings
    Hybrid Deployment Support8.24 Ratings00 Ratings
    Infection Remediation8.993 Ratings00 Ratings
    Vulnerability Management7.772 Ratings00 Ratings
    Malware Detection9.396 Ratings00 Ratings
    Security
    Comparison of Security features of CrowdStrike Falcon and TeamViewer
    Feature
    CrowdStrike Falcon
    -
    Ratings
    TeamViewer
    8.8
    68 Ratings
    0% above category average
    Role-based user permissions00 Ratings8.869 Ratings
    Remote Administration
    Comparison of Remote Administration features of CrowdStrike Falcon and TeamViewer
    Feature
    CrowdStrike Falcon
    -
    Ratings
    TeamViewer
    8.9
    553 Ratings
    4% above category average
    File transfer00 Ratings8.9521 Ratings
    Instant message00 Ratings8.8481 Ratings
    Access to sleeping/powered-off computers00 Ratings7.5366 Ratings
    Session record00 Ratings8.4376 Ratings
    Annotations00 Ratings8.2143 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of CrowdStrike Falcon and TeamViewer
    Feature
    CrowdStrike Falcon
    -
    Ratings
    TeamViewer
    8.0
    48 Ratings
    1% below category average
    Third-party software integrations00 Ratings8.048 Ratings
    Remote Access
    Comparison of Remote Access features of CrowdStrike Falcon and TeamViewer
    Feature
    CrowdStrike Falcon
    -
    Ratings
    TeamViewer
    8.6
    81 Ratings
    5% above category average
    Attended device access00 Ratings9.180 Ratings
    Unattended device access00 Ratings8.777 Ratings
    Mobile device access00 Ratings8.071 Ratings
    Virtual device access00 Ratings8.667 Ratings
    Multiple-display support00 Ratings8.668 Ratings
    Multiple concurrent sessions00 Ratings8.470 Ratings
    Best Alternatives
    CrowdStrike FalconTeamViewer
    Small Businesses
    SentinelOne Singularity
    Score9 out of 10
    LogMeIn Rescue
    Score8.2 out of 10
    Medium-sized Companies
    BlackBerry Protect (CylancePROTECT)
    Score9.1 out of 10
    BeyondTrust Remote Support
    Score8.6 out of 10
    Enterprises
    ESET PROTECT
    Score8.8 out of 10
    BeyondTrust Remote Support
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CrowdStrike FalconTeamViewer
    Likelihood to Recommend
    8.9
    (101 ratings)
    8.8
    (611 ratings)
    Likelihood to Renew
    10.0
    (3 ratings)
    8.1
    (68 ratings)
    Usability
    10.0
    (2 ratings)
    9.0
    (59 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (6 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (6 ratings)
    Support Rating
    10.0
    (9 ratings)
    9.2
    (51 ratings)
    In-Person Training
    9.0
    (1 ratings)
    9.1
    (2 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (4 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    8.7
    (166 ratings)
    Configurability
    -
    (0 ratings)
    8.4
    (5 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (6 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.9
    (6 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (6 ratings)
    User Testimonials
    CrowdStrike FalconTeamViewer
    Likelihood to Recommend
    CrowdStrike
    Crowdstrike is a unified platform for monitoring endpoint devices, whether they're workstations, servers, cloud-native machines, or even mobile devices. It uses AI/ML to monitor anomalies and suspicious behavior, including zero-day attacks. It is suitable for large organizations but may be costlier or less appropriate for smaller organizations, those who want an on-prem EDR setup, and those who need custom scanning based on compliance requirements.
    Incentivized
    Read full review
    TeamViewer
    I would definitely recommend it, and that's why I've stuck with it so long: continuous improvement. Now AI has fully embraced it to help with faster monitoring and Troubleshooting, saving me a huge amount of time and effort. Affordable to use for both personal and Professional work to assist colleagues from different workstations.
    Read full review
    Pros
    CrowdStrike
    • The Log analysis is very detailed and easy to use.
    • Prevent and block all type of malwares.
    • Great threat intelligence which is very up-to-date with the recent cyber attacks
    • very user friendly in access and management
    • Automated feature of detecting, taking action and closing incidents using fusion workflow.
    Incentivized
    Read full review
    TeamViewer
    • It is secure and eliminates the need for VPN for remote users.
    • It offers a 2FA to insure that security is strong for our system.
    • Can save time with file transfer syncs for labels, batches and other files.
    • It supports multi device and cross platform usage within our warehouse.
    Incentivized
    Read full review
    Cons
    CrowdStrike
    • Support - we are often tasked with running down problems rather than being directed by support.
    • The sales staff we have dealt with are not very responsive or timely.
    • I believe this is a product built for installations of 300 users or more.
    Incentivized
    Read full review
    TeamViewer
    • MFA could be a lot better when connecting to the remote device. If a phone is added to security for the remote worker, then the admin cannot use Easy Access to access the device without interaction with the remote worker. Admins should have access to remote devices via other MFA methods.
    • App updates sometimes cause unstable status and computer must be restarted.
    • OS updates often require additional user interaction before completing the sign-in process, leaving TeamViewer in an incomplete startup state and preventing the Remote Worker from accessing the device. An admin then has to remote into the device using another remote desktop access tool (Apple Remote Desktop, for instance) and bypass the user interaction screens, which allows the login process to complete and TeamViewer to start up fully. It would be best if the TeamViewer Host could connect even when the OS is prompting for user interaction (e.g., clicking OK on modal dialog boxes post-update).
    Incentivized
    Read full review
    Likelihood to Renew
    CrowdStrike
    Crowdstrike has a large suite of tools built for helping the engineers triage and respond to security event whenever identified. The ability to customize the security policies and implement more granular policies to different devices based on the functionality is unmatched. Crowdstrike provides so much of ability in a decent budget which ascertains the value for money or ROI.
    Incentivized
    Read full review
    TeamViewer
    We need this tool in our day to day business. It is what we do all day remoting into clients devices. In this day and age we can access devices all over the world as long as we have secure internet connection. It certainly saves money in gas, and even if you are away you can help.
    Incentivized
    Read full review
    Usability
    CrowdStrike
    I think it is a complete and very trustful XDR platform, with very few False Positives. It is very well supported by highly skilled professionals on all levels: from pre-sales engineers, Customer Account Managers and support engineers.
    Incentivized
    Read full review
    TeamViewer
    TeamViewer is a reliable and really strong tool for accessing remote IT platforms secure and fast. We don't know any product that provide us such strong functionality to make our life as a internationally recognized MES provider with DIAMES with an international clientele so easy. We look forward for any new TeamViewer functionality that supports us even more.
    Incentivized
    Read full review
    Reliability and Availability
    CrowdStrike
    No answers on this topic
    TeamViewer
    TeamViewer has always been available when we needed to use it. We have not noticed any outages or periods where the software functions were unavailable.
    Incentivized
    Read full review
    Performance
    CrowdStrike
    No answers on this topic
    TeamViewer
    TeamViewer performance has always been very good. Pages load quickly and we can see what the remote engineers are doing on the computer in real time. This is very beneficial for our own technicians and engineers and helps their learning curve. Troubleshooting is much easier with TeamViewer. We have not noticed and lagging of our computers while using TeamViewer.
    Incentivized
    Read full review
    Support Rating
    CrowdStrike
    Any time we need to engage the Crowdstrike Falcon Complete Team, their response is switch, thorough, and they are sure to not close out any request until the customer confirms that they have provided an acceptable resolution. If I ever need anything from the account team related to the product, I also get a response from them within minutes typically to address my question. Top notch customer service!
    Incentivized
    Read full review
    TeamViewer
    the few times i have had to contact teamviewer support, they were very responsive and give me quick answers and seemed to understand my problems quickly and easily. I did not have to sit on the phone for hours on hold or get passed around to multiple phone support techs before finding a solution to my issues, so i would rate their support very highly.
    Incentivized
    Read full review
    In-Person Training
    CrowdStrike
    There is limited amount of learning that can be completed in an in-person training available. In my opinion, the self-paced learning provided by Falcon portal is more useful over in-person training. The support from Falcon is great and useful to overcome difficulties, if any.
    Incentivized
    Read full review
    TeamViewer
    As expected without any problem! Alternate in-person training is another efficient way to learn how a product works. There are many third party supporters for TeamViewer courses available that can give additional ideas how to use TeamViewer for specific functions and features as we did require in respect of our usage.
    Incentivized
    Read full review
    Online Training
    CrowdStrike
    The training provided by Crowdstrike Falcon is complete in terms of the depth of technical knowledge and teaches the users about going through with the platform. There are lots of jargons for different tools that Crowdstrike Falcon has and this training teaches them all which helps in managing the platform better. Plus, the regular knowledge checks are also very helpful for the end user.
    Incentivized
    Read full review
    TeamViewer
    I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.
    Read full review
    Implementation Rating
    CrowdStrike
    Read the documentation
    Incentivized
    Read full review
    TeamViewer
    TeamViewer installation and deployment to other devices is pretty straightforward and does not require much technical know-how. This makes ease of use attractive when supporting both new and existing clients with limited technical knowledge. I think ease of use is a huge factor in getting new clients. TeamViewer handles that extremely well.
    Incentivized
    Read full review
    Alternatives Considered
    CrowdStrike
    It was just a legacy AV program onboarded during initial setup days. As the org. As it expanded, its threat landscape also grew, and we needed a next-gen solution to protect against evolving threat vectors. Falcon EDR was the one that solved all these in a single place.
    Incentivized
    Read full review
    TeamViewer
    TeamViewer's cost is much lower than that of other solutions, and its security is far superior to RemotePC's. TeamViewer is also a request-based remote session manager, unlike other software that allows indefinite connection time. TeamViewer's free version makes it even better for one end of the group to find support, while the other end has the paid version.
    Incentivized
    Read full review
    Scalability
    CrowdStrike
    No answers on this topic
    TeamViewer
    Stay up working. Easy to connect and disconnect. easy way to transfer files to another desktop
    Incentivized
    Read full review
    Return on Investment
    CrowdStrike
    • CrowdStrike Falcon's proactive threat mitigation has significantly reduced the risk of successful cyber attacks, resulting in tangible savings related to potential data breaches or system compromises.
    • The cloud-native architecture and automated features have improved operational efficiency.
    • The platform's real-time visibility and threat hunting capabilities have drastically improved incident response times.
    Incentivized
    Read full review
    TeamViewer
    It took about 3 months.
    • Customer Support of our business has become more interactive with customers, leading to faster resolution of their problems.
    • Remotely accessing devices in our office allows employees to stay productive while working from home.
    • TeamViewer helps us to collaborate with other firms for projects we're doing.
    Incentivized
    Read full review
    ScreenShots

    TeamViewer Screenshots

    Screenshot of how TeamViewer lets users connect to devices and provide remote support.Screenshot of AI, automation and remediation.Screenshot of the interface to monitor and manage devices proactively.Screenshot of some of TeamViewer's integrations.