12 Ratings
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Score 9.1 out of 100
173 Ratings
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Score 8.1 out of 100

Attribute Ratings

  • Cvent Onsite Solutions is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

9.1

Cvent Onsite Solutions

91%
4 Ratings
8.7

Eventbrite

87%
55 Ratings

Likelihood to Renew

Cvent Onsite Solutions

N/A
0 Ratings
8.7

Eventbrite

87%
5 Ratings

Usability

Cvent Onsite Solutions

N/A
0 Ratings
10.0

Eventbrite

100%
5 Ratings

Support Rating

8.5

Cvent Onsite Solutions

85%
4 Ratings
7.1

Eventbrite

71%
44 Ratings

Implementation Rating

Cvent Onsite Solutions

N/A
0 Ratings
10.0

Eventbrite

100%
1 Rating

Likelihood to Recommend

Cvent Onsite Solutions

I am highly likely to always recommend Cvent Onsite Solutions based on the positive experience I have had with them. I have had an amazing experience overall with the entire Cvent platform and all of their offerings. The support team is awesome and extremely knowledgeable. This is the type of software that offers customers the cutting edge to excel
Anonymous | TrustRadius Reviewer

Eventbrite

We're a nonprofit organization so we have a very lean time, labor, and money so the super easy self-explanatory nature makes it easy for our team to admin an event. The simple UI [of Eventbrite] keeps our focus on the event and avoids any headache-inducing tech hurdles. There're just enough user roles to handle multi-staffer admin.A less appropriate situation is an event that is huge in complexity with a custom workflow and processing which Eventbrite's not built to handle in-house such as multi-step registration, multiple item and category all-select options during registration, multi-event type (not just physical or ticket but virtual goods tracking), more HootSuite-like social media refinery, etc.
Richard Chen | TrustRadius Reviewer

Pros

Cvent Onsite Solutions

  • Allows a smoother process for attendees
  • Allows our staff more time to focus on other onsite tasks during the conference
  • Shifts to more of a digital process rather than relying on paper/by hand check ins
Anonymous | TrustRadius Reviewer

Eventbrite

  • Event management--providing a detailed description of the event (date, time, place) plus details of the event (speakers, topic, sponsors, etc.)
  • Registrations--provides enough details about people who register, and tools to manage those registrations (add people manually who didn't pre-register, cancel orders, check-in of attendees)
  • Event promotion--events created using Eventbrite can be found by searching Eventbrite for local events
Anonymous | TrustRadius Reviewer

Cons

Cvent Onsite Solutions

  • Pricing. If we can get lower pricing, we can use for more events.
  • Buying our own on-site kits vs having Cvent team needing to be onsite.
Anonymous | TrustRadius Reviewer

Eventbrite

  • I'd like to see Eventbrite add more customization to the event page layout. It would be nice to be able to differentiate our event through more specific design.
  • I've had occasional problems with email formatting in the Eventbrite email builder. It would be nice to have a slightly more trustworthy builder.
  • Other than those two things, I think Eventbrite does exactly what it needs to do.
Anonymous | TrustRadius Reviewer

Pricing Details

Cvent Onsite Solutions

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Eventbrite

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Cvent Onsite Solutions

No score
No answers yet
No answers on this topic

Eventbrite

Eventbrite 8.7
Based on 5 answers
Excellent platform and easy to use to create events. Eventbrite sets the standard for simple, effective and safe ticketing platforms. Our customers trust Eventbrite and we've always done well when we use this platform for ticketing. They have recently updated some of the virtual connectivity tools which make it even easier to set up and promote virtual events.
Mark Michelson | TrustRadius Reviewer

Usability

Cvent Onsite Solutions

No score
No answers yet
No answers on this topic

Eventbrite

Eventbrite 10.0
Based on 5 answers
Great platform with so many incredible features. It streamlines workflow, communication, messaging, and analyzing data. I know of no other platform that can do what Eventbrite can do for the price or user-friendliness. They also offer great support for new users and integrate well with other platforms (i.e., social media and Sched).
Anonymous | TrustRadius Reviewer

Support Rating

Cvent Onsite Solutions

Cvent Onsite Solutions 8.5
Based on 4 answers
The person onsite can be hit or miss. We have had a few really wonderful support technicians that came prepared, were helpful, and jumped in where needed. We have had others that sat back, didn't offer advice or best practices tips, and were not pleasant to work with. It's very hit or miss.
Anonymous | TrustRadius Reviewer

Eventbrite

Eventbrite 7.1
Based on 44 answers
I haven't yet needed to contact customer support, but the information provided next to the various features has been exceptionally helpful. This info is located just to the right of most options, and it provides answers to frequently asked questions. At this point, that information has been enough to keep me from having to contact anyone.
Anonymous | TrustRadius Reviewer

Implementation Rating

Cvent Onsite Solutions

No score
No answers yet
No answers on this topic

Eventbrite

Eventbrite 10.0
Based on 1 answer
Just jump in, don't over thinking it, doing it will net the very few basic questions you'll have. There's not much complexity so one doesn't need to plan as if moving a canal. It's as simple as can be.
Richard Chen | TrustRadius Reviewer

Alternatives Considered

Cvent Onsite Solutions

My organization also uses the Cvent Event Management platform. We did try using another platform called "STAR" which had very limited offerings compared to the Cvent Onsite Solutions. STAR did not have a user-friendly layout nor was it easy to digitally manage our events. Maybe the STAR platform works better on a smaller scale, but we are a large organization so it simply wasn't efficient for us
Anonymous | TrustRadius Reviewer

Eventbrite

My "go to" for event registration has always been Constant Contact because they don't charge additional processing fees above the standard transaction. If it's a more basic event where I just need to capture name, email, and payment, I'll continue to use Constant Contact over Eventbrite. However, if it's more complex and requires marketing, I would choose Eventbrite.
Ashley Correll, CMP | TrustRadius Reviewer

Return on Investment

Cvent Onsite Solutions

  • It allows our organization to lower overtime pay to employees who needed to stay at the registration area
  • Allows us to allocate our resources to other functions that bring in revenue
  • Pre-conference time usually wasted on pre-packing is now freed up to focus on more important functions within our organization
Anonymous | TrustRadius Reviewer

Eventbrite

  • A dedicated URL for each event has been easy to use for tying events to editorial content, promotion and marketing.
  • For ticketed events, it has been an easy -to-use system without requiring a lot of training on a complicated technology. It is also competitively priced for transaction management.
  • Whether we have discovered any Eventbrite users via the Eventbrite site promotion, we appreciate it as a recommendation of our event for like-minded event attendees.
Patrice Watson | TrustRadius Reviewer

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