Cvent Onsite Solutions vs. Eventbrite

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cvent Onsite Solutions
Score 8.5 out of 10
N/A
AllianceTech is now Cvent Onsite Solutions. The product promises to help you deliver efficient, engaging, and measurable onsite experiences, regardless of the size or complexity of your meeting or event. Featuring check-in and badging, attendee tracking, lead capture, reporting and analytics, mobile event apps, and social amplification display.N/A
Eventbrite
Score 7.9 out of 10
N/A
Eventbrite is a global ticketing and event technology platform that provides creators of events with tools and resources to plan, promote, and produce live experiences. The vendor says event organizers can benefit from Eventbrite’s self-service event planning tools including email invitation creation, RSVP tracking, and ticket selling. Ticket sales can be managed online via the ticketing website or through integration with social media sites including Facebook, and real-time sales data…N/A
Pricing
Cvent Onsite SolutionsEventbrite
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cvent Onsite SolutionsEventbrite
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsOnly pay when ticket sales are made Essentials plan: 2% + $0.79/ paid ticket Professional plan: 3.5% + $1.59/ paid ticket Premium plan: contact Eventbrite for a custom pricing plan Free for free events
More Pricing Information
Community Pulse
Cvent Onsite SolutionsEventbrite
Considered Both Products
Cvent Onsite Solutions

No answer on this topic

Eventbrite
Chose Eventbrite
It's way cheaper and gets the job done. I have mentioned this to Cvent multiple times. Therefore I now only talk to Cvent about solutions Eventbrite does not have (like their event in a box).
Top Pros
Top Cons
Features
Cvent Onsite SolutionsEventbrite
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
Cvent Onsite Solutions
7.0
3 Ratings
17% below category average
Eventbrite
-
Ratings
Responsive Design for Web Access8.52 Ratings00 Ratings
Mobile Application8.63 Ratings00 Ratings
Dashboard / Report / Visualization Interactivity on Mobile4.01 Ratings00 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Cvent Onsite Solutions
6.4
3 Ratings
24% below category average
Eventbrite
-
Ratings
Calendar integration7.32 Ratings00 Ratings
Meeting initiation4.51 Ratings00 Ratings
Integrates with social media4.51 Ratings00 Ratings
Event registration9.22 Ratings00 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Cvent Onsite Solutions
8.2
1 Ratings
2% above category average
Eventbrite
-
Ratings
Live chat8.21 Ratings00 Ratings
Audience polling8.21 Ratings00 Ratings
Q&A8.21 Ratings00 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Cvent Onsite Solutions
9.2
3 Ratings
7% above category average
Eventbrite
-
Ratings
User authentication8.83 Ratings00 Ratings
Participant roles & permissions9.23 Ratings00 Ratings
Confidential attendee list9.62 Ratings00 Ratings
Online Events Marketing
Comparison of Online Events Marketing features of Product A and Product B
Cvent Onsite Solutions
8.4
3 Ratings
1% above category average
Eventbrite
-
Ratings
Branding options7.72 Ratings00 Ratings
Attendee list export9.23 Ratings00 Ratings
Virtual Event
Comparison of Virtual Event features of Product A and Product B
Cvent Onsite Solutions
8.1
3 Ratings
1% above category average
Eventbrite
-
Ratings
Registration, RSVP, and ticketing8.43 Ratings00 Ratings
Email marketing7.52 Ratings00 Ratings
Livestreaming8.21 Ratings00 Ratings
Audience engagement7.52 Ratings00 Ratings
Virtual booths8.21 Ratings00 Ratings
Networking8.21 Ratings00 Ratings
Event analytics8.83 Ratings00 Ratings
Best Alternatives
Cvent Onsite SolutionsEventbrite
Small Businesses
OneCause
OneCause
Score 9.3 out of 10
OneCause
OneCause
Score 9.3 out of 10
Medium-sized Companies
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.4 out of 10
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.4 out of 10
Enterprises
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.4 out of 10
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cvent Onsite SolutionsEventbrite
Likelihood to Recommend
8.1
(7 ratings)
3.9
(56 ratings)
Likelihood to Renew
-
(0 ratings)
9.5
(5 ratings)
Usability
8.2
(1 ratings)
10.0
(5 ratings)
Support Rating
9.1
(3 ratings)
7.5
(23 ratings)
Implementation Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
Cvent Onsite SolutionsEventbrite
Likelihood to Recommend
Cvent
I am highly likely to always recommend Cvent Onsite Solutions based on the positive experience I have had with them. I have had an amazing experience overall with the entire Cvent platform and all of their offerings. The support team is awesome and extremely knowledgeable. This is the type of software that offers customers the cutting edge to excel
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Eventbrite
We're a nonprofit organization so we have a very lean time, labor, and money so the super easy self-explanatory nature makes it easy for our team to admin an event. The simple UI [of Eventbrite] keeps our focus on the event and avoids any headache-inducing tech hurdles. There're just enough user roles to handle multi-staffer admin. A less appropriate situation is an event that is huge in complexity with a custom workflow and processing which Eventbrite's not built to handle in-house such as multi-step registration, multiple item and category all-select options during registration, multi-event type (not just physical or ticket but virtual goods tracking), more HootSuite-like social media refinery, etc.
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Pros
Cvent
  • Allows a smoother process for attendees
  • Allows our staff more time to focus on other onsite tasks during the conference
  • Shifts to more of a digital process rather than relying on paper/by hand check ins
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Eventbrite
  • Event management--providing a detailed description of the event (date, time, place) plus details of the event (speakers, topic, sponsors, etc.)
  • Registrations--provides enough details about people who register, and tools to manage those registrations (add people manually who didn't pre-register, cancel orders, check-in of attendees)
  • Event promotion--events created using Eventbrite can be found by searching Eventbrite for local events
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Cons
Cvent
  • Pricing. If we can get lower pricing, we can use for more events.
  • Buying our own on-site kits vs having Cvent team needing to be onsite.
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Eventbrite
  • I'd like to see Eventbrite add more customization to the event page layout. It would be nice to be able to differentiate our event through more specific design.
  • I've had occasional problems with email formatting in the Eventbrite email builder. It would be nice to have a slightly more trustworthy builder.
  • Other than those two things, I think Eventbrite does exactly what it needs to do.
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Likelihood to Renew
Cvent
No answers on this topic
Eventbrite
Excellent platform and easy to use to create events. Eventbrite sets the standard for simple, effective and safe ticketing platforms. Our customers trust Eventbrite and we've always done well when we use this platform for ticketing. They have recently updated some of the virtual connectivity tools which make it even easier to set up and promote virtual events.
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Usability
Cvent
Had a very good experience using this feature to track attendance and see real time data
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Eventbrite
Great platform with so many incredible features. It streamlines workflow, communication, messaging, and analyzing data. I know of no other platform that can do what Eventbrite can do for the price or user-friendliness. They also offer great support for new users and integrate well with other platforms (i.e., social media and Sched).
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Support Rating
Cvent
The person onsite can be hit or miss. We have had a few really wonderful support technicians that came prepared, were helpful, and jumped in where needed. We have had others that sat back, didn't offer advice or best practices tips, and were not pleasant to work with. It's very hit or miss.
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Eventbrite
I haven't yet needed to contact customer support, but the information provided next to the various features has been exceptionally helpful. This info is located just to the right of most options, and it provides answers to frequently asked questions. At this point, that information has been enough to keep me from having to contact anyone.
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Implementation Rating
Cvent
No answers on this topic
Eventbrite
Just jump in, don't over thinking it, doing it will net the very few basic questions you'll have. There's not much complexity so one doesn't need to plan as if moving a canal. It's as simple as can be.
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Alternatives Considered
Cvent
My organization also uses the Cvent Event Management platform. We did try using another platform called "STAR" which had very limited offerings compared to the Cvent Onsite Solutions. STAR did not have a user-friendly layout nor was it easy to digitally manage our events. Maybe the STAR platform works better on a smaller scale, but we are a large organization so it simply wasn't efficient for us
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Eventbrite
My "go to" for event registration has always been Constant Contact because they don't charge additional processing fees above the standard transaction. If it's a more basic event where I just need to capture name, email, and payment, I'll continue to use Constant Contact over Eventbrite. However, if it's more complex and requires marketing, I would choose Eventbrite.
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Return on Investment
Cvent
  • We receive great feedback on registration processes
  • Clients are always impressed by the app
  • Our team trusts Cvent Onsite Solutions as a platform, and this confidence improves performance
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Eventbrite
  • A dedicated URL for each event has been easy to use for tying events to editorial content, promotion and marketing.
  • For ticketed events, it has been an easy -to-use system without requiring a lot of training on a complicated technology. It is also competitively priced for transaction management.
  • Whether we have discovered any Eventbrite users via the Eventbrite site promotion, we appreciate it as a recommendation of our event for like-minded event attendees.
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ScreenShots

Cvent Onsite Solutions Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Eventbrite Screenshots

Screenshot of Organizer Resource BlogScreenshot of Facebook IntegrationScreenshot of Mobile OptimizedScreenshot of Organizer AppScreenshot of Event Dashboard