TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    D&B Connect

    Score8.2 out of 10
    N/AD&B Connect is an AI-driven Data Management Platform based on the D&B Cloud that provides businesses with customer data and market insights. With D&B connect, users can collaborate on data management tasks, visualize, monitor, and benchmark data, as well as assess overall data health. Integrations with Master Data Management Platforms, Customer Data Platforms, and CRMs enable automated data updates and anomaly detection through the identity resolution engine. MAP integrations allow for the…N/A

    Workato

    Score9.3 out of 10
    N/AWorkato is a cloud or on-premise automation and integration platform with enterprise-grade capabilities and no coding required. Workato provides pre-built connectors to integrate with over 300 business applications and enables task automation across apps.N/A
    Pricing
    D&B ConnectWorkato
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    D&B ConnectWorkato
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPricing is offered on a customized basis. Buyers should contact D&B for specific quotes.—
    More Pricing Information
    Community Pulse
    D&B ConnectWorkato
    Considered Both Products
    Dun Bradstreet
    No answer on this topic
    Workato
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    30 Answers
    57%
    Would buy again
    4 Answers
    Delivers good value for the price
    96%
    Delivers good value for the price
    27 Answers
    50%
    Delivers good value for the price
    3 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    31 Answers
    71%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    20 Answers
    67%
    Lived up to sales and marketing promises
    4 Answers
    Implementation went as expected
    87%
    Implementation went as expected
    20 Answers
    86%
    Implementation went as expected
    6 Answers
    Features
    D&B ConnectWorkato
    Data Quality
    Comparison of Data Quality features of D&B Connect and Workato
    Feature
    D&B Connect
    7.7
    17 Ratings
    11% below category average
    Workato
    -
    Ratings
    Data source connectivity8.117 Ratings00 Ratings
    Data profiling7.817 Ratings00 Ratings
    Master data management (MDM) integration7.514 Ratings00 Ratings
    Data element standardization7.815 Ratings00 Ratings
    Match and merge7.315 Ratings00 Ratings
    Address verification7.817 Ratings00 Ratings
    Cloud Data Integration
    Comparison of Cloud Data Integration features of D&B Connect and Workato
    Feature
    D&B Connect
    -
    Ratings
    Workato
    8.0
    38 Ratings
    1% below category average
    Pre-built connectors00 Ratings10.038 Ratings
    Connector modification00 Ratings10.036 Ratings
    Support for real-time and batch integration00 Ratings5.034 Ratings
    Data quality services00 Ratings6.031 Ratings
    Data security features00 Ratings9.034 Ratings
    Monitoring console00 Ratings8.038 Ratings
    Best Alternatives
    D&B ConnectWorkato
    Small Businesses
    No answers on this topic
    Make
    Score9.3 out of 10
    Medium-sized Companies
    No answers on this topic
    IBM App Connect
    Score9 out of 10
    Enterprises
    SAP Data Services
    Score7.8 out of 10
    TIBCO Integration (including BusinessWorks and Flogo)
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    D&B ConnectWorkato
    Likelihood to Recommend
    8.3
    (31 ratings)
    9.0
    (38 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    1.0
    (3 ratings)
    Usability
    8.2
    (15 ratings)
    9.0
    (4 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (6 ratings)
    Online Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    -
    (0 ratings)
    3.0
    (1 ratings)
    Contract Terms and Pricing Model
    10.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    10.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    D&B ConnectWorkato
    Likelihood to Recommend
    Dun Bradstreet
    Overall, the program can assist any size company with all credit
    reference needs. We have not run into any issues other than the overall
    cost of the program and the fact that you have to use additional funds
    to seek information on international customers.
    Incentivized
    Read full review
    Workato
    Workato is brilliant to make separate applications work together without much effort or specialists being needed. When specific events on software A should trigger actions on B (or more) and you want that to happen without any development or big budgets, that's where Workato comes into play. It's a great help if you want tasks automated, communications flowing and data synced between different applications.
    Read full review
    Pros
    Dun Bradstreet
    • Searching people who have the intent to buy your services or products.
    • It has as very good filter that helps pinpoint your targeted audience.
    • It has a large pool of contacts within the company, so helps to reach out to the right person via several connections.
    • The data available is fresh and current.
    Incentivized
    Read full review
    Workato
    • The Workato product interface is brilliantly thought through and designed. The learning curve for first timers is easy enough to get started and build useful things, and Workato really shines in their ability to handle complex triggers and interactions. Workato allows people to build software apps so much faster than by coding each functionality.
    • Workato has fantastic documentation, making things accessible without any holes in the product. The product just works, never has any bugs, never lags, and just generally allows us to see and change exactly what we need to.
    • Workato has an absolutely amazing support team. We tried the free version for a while, then realized it was the single most important software tool we have, and we upgraded. The support at the paid tier is A+, seriously the best from any company we've worked with. Feels more like a good friend then a support rep.
    Read full review
    Cons
    Dun Bradstreet
    • in my opinion having to split usage between United States and International does not make sense on why this needs to be done....recommend eliminating this
    • need for improvement on error resolution....when an error is found the D&B resolution team is EXTREMELY difficult to work with...very clunky and automated when there is a need for personnal interaction
    Incentivized
    Read full review
    Workato
    • Customer support - responsive, but often not equipped to help efficiently identify root cause of issue. Need to improve escalation to technical resources and turnaround time
    • Recipe organization and sharing. Can be challenging to copy recipes, or grab recipes from publicly available site. There are often dependencies and errors that have vague descriptions.
    Incentivized
    Read full review
    Likelihood to Renew
    Dun Bradstreet
    Great tool
    Incentivized
    Read full review
    Workato
    We need to develop Enterprise Application Integrations and Workato was not designed for this
    Read full review
    Usability
    Dun Bradstreet
    For more advanced uses, it's hard to get it functioning properly right out of the box. It definitely takes some fiddling to get the systems up and running, especially if you have multiple streams of data that need to be managed across systems.
    Incentivized
    Read full review
    Workato
    The sheer work Workato eliminates from people's daily jobs is simply a great contribution to people's productivity and a boost to capability. It actually strikes the balance between business and tech teams. It also reduces dependency on developers, and speeds up their delivery too. The only reason it's not a full 10/10 is for the price - it's a bit expensive for what we'd like, and their batch or high data volume processing can be improved.
    Read full review
    Support Rating
    Dun Bradstreet
    Great Support
    Incentivized
    Read full review
    Workato
    They employ an extremely knowledgeable team of problem solvers. I've never had a disappointing interaction or one that has left me still searching for answers. I know that when I ask for help, they'll partner with me until we find a solution together
    Incentivized
    Read full review
    Implementation Rating
    Dun Bradstreet
    Very Satisfied
    Incentivized
    Read full review
    Workato
    We discovered that we could not use Workato for our more complex, large enterprise integrations. It was useful for simple workflows that matched the prebuilt recipes.
    Read full review
    Alternatives Considered
    Dun Bradstreet
    Not at the top, but pretty good compared to others. The price and overall usability of the solution would put it in the top 5 options from what I have used. If D&B can make more updates and improvements, then there is potential to be better in the near future.
    Incentivized
    Read full review
    Workato
    We already used Zapier, but since it doesn't support NetSuite we had to choose another automation platform. Now that we've been using Workato for a few months, we have plans to move the stuff we're going through Zapier to Workato. We set up a trial account with all the other platforms, and they were all more expensive and A LOT more complicated than Workato.
    Read full review
    Contract Terms and Pricing Model
    Dun Bradstreet
    slightly on the higher side but worth it.
    Incentivized
    Read full review
    Workato
    No answers on this topic
    Return on Investment
    Dun Bradstreet
    • ROI can be achieved anywhere between 6 to 12 months depending upon your business.
    • The product is expensive but the data provided is good to an extent and a big sale can help achieve your ROI.
    • The data accuracy sometimes can be bad leading to bad domain reputation.
    Incentivized
    Read full review
    Workato
    • As business consultants, Workato has greatly improved our offerings to our clients as well as improved the time frame to implement automated workflows and integrations.
    • For our clients, the return on investment is almost immediate. Once a Workato recipe is up and running (which can be done very fast), data is integrating, duplicate data entry and user errors are eliminated, and cross-company KPI metrics are easier to report than ever.
    Read full review
    ScreenShots