What users are saying about
9 Ratings
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Top Rated
214 Ratings
9 Ratings
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Score 7.8 out of 100

Playvox

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Top Rated
214 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.2 out of 100

Likelihood to Recommend

Darwinbox

I would recommend Darwinbox to anyone who is looking for a modern Human Resource Management System (HRMS) for a small to medium size organization, it is power-packed with quite a lot of feature sets that'll help to eradicate and bring down the spending and efforts of managing multiple platforms. But Darwinbox is not that suitable for a larger organization with more than 500 people since there are several other enterprise-grade HRMS solutions that are more robust, scalable and well architected for the larger organization.
Himanshu Shah | TrustRadius Reviewer

Playvox

PlayVox is an amazing tool that allows you to do all your quality assurance checks and coaching session in one place. We love the ability to create scorecards dynamic to our workflows and communication channels. Because it is so simple to use, we were able to ramp up our season quality assurance team within hours and then let them get to it. The insights we get from PlayVox also provide us with very valuable information that will help us improve our training for the next season. We are able to quickly see where our team members struggle so that we can increase our emphasis in those areas when we ramp up for the new year[.]
Abdelrahman Shamandy | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Darwinbox
6.9
Playvox
Employee demographic data
Darwinbox
4.6
Playvox
Employment history
Darwinbox
6.1
Playvox
Job profiles and administration
Darwinbox
7.0
Playvox
Workflow for transfers, promotions, pay raises, etc.
Darwinbox
6.1
Playvox
Organizational charting
Darwinbox
9.0
Playvox
Organization and location management
Darwinbox
8.5
Playvox

Payroll Management

Darwinbox
7.0
Playvox
Pay calculation
Darwinbox
6.1
Playvox
Support for external payroll vendors
Darwinbox
6.6
Playvox
Off-cycle/On-Demand payment
Darwinbox
7.1
Playvox
Benefit plan administration
Darwinbox
6.1
Playvox
Salary revision and increment management
Darwinbox
8.0
Playvox
Reimbursement management
Darwinbox
8.5
Playvox

Leave and Attendance Management

Darwinbox
8.3
Playvox
Approval workflow
Darwinbox
8.0
Playvox
Balance details
Darwinbox
9.0
Playvox
Annual carry-forward and encashment
Darwinbox
8.0
Playvox

Employee Self Service

Darwinbox
7.9
Playvox
View and generate pay and benefit information
Darwinbox
8.0
Playvox
Update personal information
Darwinbox
9.0
Playvox
View company policy documentation
Darwinbox
8.5
Playvox
Employee recognition
Darwinbox
6.6
Playvox
View job history
Darwinbox
7.5
Playvox

Asset Management

Darwinbox
6.6
Playvox
Tracking of all physical assets
Darwinbox
6.6
Playvox

HR Reporting

Darwinbox
9.0
Playvox
Report builder
Darwinbox
9.0
Playvox
Pre-built reports
Darwinbox
9.0
Playvox
Ability to combine HR data with external data
Darwinbox
9.0
Playvox

Onboarding

Darwinbox
8.0
Playvox
New hire portal
Darwinbox
10.0
Playvox
Manager tracking tools
Darwinbox
6.0
Playvox

Performance and Goals

Darwinbox
8.5
Playvox
Corporate goal setting
Darwinbox
9.0
Playvox
Individual goal setting
Darwinbox
9.0
Playvox
Line-of sight-visibility
Darwinbox
8.0
Playvox
Performance tracking
Darwinbox
8.0
Playvox

Performance Management

Darwinbox
7.4
Playvox
Performance plans
Darwinbox
8.0
Playvox
Performance improvement plans
Darwinbox
7.0
Playvox
Review status tracking
Darwinbox
7.0
Playvox
Review reminders
Darwinbox
7.0
Playvox
Multiple review frequency
Darwinbox
8.0
Playvox

Succession Planning

Darwinbox
8.3
Playvox
Create succession plans/pools
Darwinbox
8.0
Playvox
Candidate ranking
Darwinbox
8.0
Playvox
Candidate search
Darwinbox
8.0
Playvox
Candidate development
Darwinbox
9.0
Playvox

Recruiting / ATS

Darwinbox
8.7
Playvox
Job Requisition Management
Darwinbox
9.0
Playvox
Company Website Posting
Darwinbox
8.0
Playvox
Publish to Social Media
Darwinbox
10.0
Playvox
Job Search Site Posting
Darwinbox
8.0
Playvox
Duplicate Candidate Prevention
Darwinbox
8.0
Playvox
Applicant Tracking
Darwinbox
9.0
Playvox
Notifications and Alerts
Darwinbox
9.0
Playvox

Pros

Darwinbox

  • Easy to use and navigate.
  • Simple and intuitive interface.
  • Covers all HR needs in one software.
Anonymous | TrustRadius Reviewer

Playvox

  • monitoring the chats and calls to know your mistakes and get it solve.
  • analyst your skills, and it makes you to know are you doing well or not.
  • coaching and learning from your mistakes, and seeing the errors to improve your skills in handling.
abdelfatah Ahmed | TrustRadius Reviewer

Cons

Darwinbox

  • The user interface and navigation seems a little outdated - it has got tones of features and capabilities but that is let down by the poor UX
  • Migration from the legacy HRMS takes a bit of time and effort, not a super smooth transition given that Darwinbox has limited types/methods available for importing the data from other HRMS while migrating
  • Poor Customer support - Logging in the ticket is easy but getting it done within the SLA is a dream for their team and us as well. The support team is not that responsive and communicative.
Himanshu Shah | TrustRadius Reviewer

Playvox

  • When I am evaluating, I can save the form as a draft but all the information that I have already put in it gets deleted.
  • If I leave a form accidentally (i.e. close the tab), and I try to enter again, it shows that I've been previously working on the form but it doesn't let me go back to it. I have to start all over again.
  • I would love for the drafts of the form to be saved automatically, in an era where everything is on the cloud, I've found this very inconvenient.
Alvaro Gomez | TrustRadius Reviewer

Likelihood to Renew

Darwinbox

No score
No answers yet
No answers on this topic

Playvox

Playvox 9.1
Based on 4 answers
I do not think my organization has and 2nd thought of changing the Playvox because I am sure they cannot find another option that is as easy and smooth. There is no other option at all. Playvox is being used here in every department and the company cannot run without this. Now it is a basic need of this business
Perveaz Amjad | TrustRadius Reviewer

Usability

Darwinbox

No score
No answers yet
No answers on this topic

Playvox

Playvox 9.4
Based on 4 answers
Playvox is an easy-to-use platform, all features are intuitive, which makes navigation easy. I never found navigation problems, I was always able to find all the items I needed, all the information is well separated, what could improve is the possibility of moving some items, putting the ones that I use the most in evidence.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Darwinbox

No score
No answers yet
No answers on this topic

Playvox

Playvox 9.1
Based on 1 answer
It is working properly
Anonymous | TrustRadius Reviewer

Performance

Darwinbox

No answers on this topic

Playvox

well I'm a playvox user since 2019 and I don't remember when I had an issues with it's speed or performance
Anonymous | TrustRadius Reviewer

Support Rating

Darwinbox

No score
No answers yet
No answers on this topic

Playvox

Playvox 8.7
Based on 4 answers
We have had multiple live trainings (Zoom). The training at the beginning of the set up was top notch. We had some additional questions about coaching and they jumped on the opportunity to help us. We have a designated trainer and account manager.
Chrissie Nelms | TrustRadius Reviewer

Implementation Rating

Darwinbox

No score
No answers yet
No answers on this topic

Playvox

Playvox 9.1
Based on 2 answers
From the day first, we were active on Playvox and happy with the features. It does not take much time to understands its features and its performance. A few training sessions with 'How to use' and we are experts using playbox.
Perveaz Amjad | TrustRadius Reviewer

Alternatives Considered

Darwinbox

No answers on this topic

Playvox

Playvox is a particularly good platform for housing/performing multiple types of Quality Analysis types/projects in one single location. It is very intuitive to use in either the Agent or Analyst modes that I have had the opportunity to use to date. The layout and aesthetics of this platform are pleasing to the eye and are not jarring, as other similar platforms with poor design tend to be. The knowledge base part is pretty cool. There, I have access to courses given and important information. The library part is also very useful to quickly access important information that needs to be passed on to customers. so I believe that Playvox services are necessary for a business environment where you need to constantly teach employees about new procedures, give tips on how to improve their work, and where they are making mistakes. Because it is a complete site where all the tools are easy to use and understand.
Anonymous | TrustRadius Reviewer

Scalability

Darwinbox

No score
No answers yet
No answers on this topic

Playvox

Playvox 9.1
Based on 1 answer
playvox is one of the used platform in my department which is working properly in any time that's why I rate it
Anonymous | TrustRadius Reviewer

Return on Investment

Darwinbox

  • The ability to view the organization structure and functional structure for the entire company.
  • One-stop solution for talent acquisition, payroll, leaves, reimbursements, attendance (time-sheet), holidays, etc. So I don't have to open a lot of different apps.
Anonymous | TrustRadius Reviewer

Playvox

  • It has done wonders for the team as initially were doing the audits in excel which didn't have the proper format and reporting tool, this was solved by Playvox
  • Real time feedback and corrective action as made possible by using Playvox
  • User management is very simple in Playvox which saves time in case of change in auditors or JML
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Darwinbox

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Playvox

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Darwinbox
6.5
Playvox
9.2

Likelihood to Renew

Darwinbox
Playvox
9.1

Usability

Darwinbox
Playvox
9.4

Reliability and Availability

Darwinbox
Playvox
9.1

Support Rating

Darwinbox
Playvox
8.7

Implementation Rating

Darwinbox
Playvox
9.1

Scalability

Darwinbox
Playvox
9.1

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