What users are saying about
20 Ratings
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Top Rated
251 Ratings
20 Ratings
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Score 9 out of 100

Playvox

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Top Rated
251 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Feature Set Ratings

    Human Resource Management

    7.5

    Darwinbox

    75%

    Playvox

    Feature Set Not Supported
    N/A
    Darwinbox ranks higher in 6/6 features

    Employee demographic data

    6.3
    63%
    3 Ratings
    N/A
    0 Ratings

    Employment history

    7.4
    74%
    3 Ratings
    N/A
    0 Ratings

    Job profiles and administration

    7.8
    78%
    3 Ratings
    N/A
    0 Ratings

    Workflow for transfers, promotions, pay raises, etc.

    7.4
    74%
    3 Ratings
    N/A
    0 Ratings

    Organizational charting

    8.0
    80%
    3 Ratings
    N/A
    0 Ratings

    Organization and location management

    7.9
    79%
    3 Ratings
    N/A
    0 Ratings

    Payroll Management

    8.1

    Darwinbox

    81%

    Playvox

    Feature Set Not Supported
    N/A
    Darwinbox ranks higher in 6/6 features

    Pay calculation

    8.1
    81%
    3 Ratings
    N/A
    0 Ratings

    Support for external payroll vendors

    8.5
    85%
    3 Ratings
    N/A
    0 Ratings

    Off-cycle/On-Demand payment

    8.1
    81%
    3 Ratings
    N/A
    0 Ratings

    Benefit plan administration

    8.1
    81%
    3 Ratings
    N/A
    0 Ratings

    Salary revision and increment management

    8.0
    80%
    3 Ratings
    N/A
    0 Ratings

    Reimbursement management

    7.9
    79%
    3 Ratings
    N/A
    0 Ratings

    Leave and Attendance Management

    8.6

    Darwinbox

    86%

    Playvox

    Feature Set Not Supported
    N/A
    Darwinbox ranks higher in 3/3 features

    Approval workflow

    8.2
    82%
    3 Ratings
    N/A
    0 Ratings

    Balance details

    9.0
    90%
    3 Ratings
    N/A
    0 Ratings

    Annual carry-forward and encashment

    8.5
    85%
    3 Ratings
    N/A
    0 Ratings

    Employee Self Service

    7.8

    Darwinbox

    78%

    Playvox

    Feature Set Not Supported
    N/A
    Darwinbox ranks higher in 5/5 features

    View and generate pay and benefit information

    8.3
    83%
    3 Ratings
    N/A
    0 Ratings

    Update personal information

    8.0
    80%
    3 Ratings
    N/A
    0 Ratings

    View company policy documentation

    7.6
    76%
    3 Ratings
    N/A
    0 Ratings

    Employee recognition

    7.5
    75%
    3 Ratings
    N/A
    0 Ratings

    View job history

    7.7
    77%
    3 Ratings
    N/A
    0 Ratings

    Asset Management

    8.0

    Darwinbox

    80%

    Playvox

    Feature Set Not Supported
    N/A
    Darwinbox ranks higher in 1/1 features

    Tracking of all physical assets

    8.0
    80%
    3 Ratings
    N/A
    0 Ratings

    HR Reporting

    8.3

    Darwinbox

    83%

    Playvox

    Feature Set Not Supported
    N/A
    Darwinbox ranks higher in 3/3 features

    Report builder

    8.4
    84%
    2 Ratings
    N/A
    0 Ratings

    Pre-built reports

    7.9
    79%
    2 Ratings
    N/A
    0 Ratings

    Ability to combine HR data with external data

    8.4
    84%
    2 Ratings
    N/A
    0 Ratings

    Onboarding

    8.0

    Darwinbox

    80%

    Playvox

    Feature Set Not Supported
    N/A
    Darwinbox ranks higher in 2/2 features

    New hire portal

    8.9
    89%
    2 Ratings
    N/A
    0 Ratings

    Manager tracking tools

    7.1
    71%
    2 Ratings
    N/A
    0 Ratings

    Performance and Goals

    8.1

    Darwinbox

    81%

    Playvox

    Feature Set Not Supported
    N/A
    Darwinbox ranks higher in 4/4 features

    Corporate goal setting

    7.9
    79%
    2 Ratings
    N/A
    0 Ratings

    Individual goal setting

    8.4
    84%
    2 Ratings
    N/A
    0 Ratings

    Line-of sight-visibility

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Performance tracking

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Performance Management

    7.4

    Darwinbox

    74%

    Playvox

    Feature Set Not Supported
    N/A
    Darwinbox ranks higher in 5/5 features

    Performance plans

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Performance improvement plans

    7.6
    76%
    2 Ratings
    N/A
    0 Ratings

    Review status tracking

    7.0
    70%
    2 Ratings
    N/A
    0 Ratings

    Review reminders

    6.4
    64%
    2 Ratings
    N/A
    0 Ratings

    Multiple review frequency

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Succession Planning

    7.7

    Darwinbox

    77%

    Playvox

    Feature Set Not Supported
    N/A
    Darwinbox ranks higher in 4/4 features

    Create succession plans/pools

    7.4
    74%
    2 Ratings
    N/A
    0 Ratings

    Candidate ranking

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Candidate search

    7.4
    74%
    2 Ratings
    N/A
    0 Ratings

    Candidate development

    7.9
    79%
    2 Ratings
    N/A
    0 Ratings

    Recruiting / ATS

    7.7

    Darwinbox

    77%

    Playvox

    Feature Set Not Supported
    N/A
    Darwinbox ranks higher in 7/7 features

    Job Requisition Management

    7.3
    73%
    2 Ratings
    N/A
    0 Ratings

    Company Website Posting

    7.4
    74%
    2 Ratings
    N/A
    0 Ratings

    Publish to Social Media

    8.3
    83%
    2 Ratings
    N/A
    0 Ratings

    Job Search Site Posting

    6.9
    69%
    2 Ratings
    N/A
    0 Ratings

    Duplicate Candidate Prevention

    6.9
    69%
    2 Ratings
    N/A
    0 Ratings

    Applicant Tracking

    7.9
    79%
    2 Ratings
    N/A
    0 Ratings

    Notifications and Alerts

    9.0
    90%
    2 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Playvox is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    7.4

    Darwinbox

    74%
    3 Ratings
    8.9

    Playvox

    89%
    195 Ratings

    Likelihood to Renew

    Darwinbox

    N/A
    0 Ratings
    8.6

    Playvox

    86%
    6 Ratings

    Usability

    Darwinbox

    N/A
    0 Ratings
    8.3

    Playvox

    83%
    4 Ratings

    Availability

    Darwinbox

    N/A
    0 Ratings
    9.1

    Playvox

    91%
    1 Rating

    Support Rating

    Darwinbox

    N/A
    0 Ratings
    5.4

    Playvox

    54%
    5 Ratings

    Implementation Rating

    Darwinbox

    N/A
    0 Ratings
    7.8

    Playvox

    78%
    2 Ratings

    Configurability

    Darwinbox

    N/A
    0 Ratings
    6.4

    Playvox

    64%
    1 Rating

    Product Scalability

    Darwinbox

    N/A
    0 Ratings
    6.4

    Playvox

    64%
    1 Rating

    Vendor post-sale

    Darwinbox

    N/A
    0 Ratings
    7.9

    Playvox

    79%
    2 Ratings

    Vendor pre-sale

    Darwinbox

    N/A
    0 Ratings
    8.8

    Playvox

    88%
    2 Ratings

    Likelihood to Recommend

    Darwinbox

    Employees that come into work are needed to clock in to get paid for the amount of time they are working per day. They will log on to Darwinbox and clock in as soon as they can. Some will use the PTO they have available to use. HR will be able to make payroll in a timely manner for employees.
    Read full review

    Playvox

    Playvox is well suited to rate and track process adherence and work quality percentual. It is also great to document coaching and track advisors' development, as well as to do knowledge checks through quizzes. It is not so appropriate if you need to see the previous coachings made, since those cannot be opened when they finished.
    Read full review

    Pros

    Darwinbox

    • Employee Management - including personal details and other core HR and resourcing features e.g. time tracking, expense, payroll etc
    • Workforce planning, recruitment, tracking the recruitment drives and interview statuses and updates for the potential hires at one place
    • Integrated Rewards and Recognition, Performance management systems, and project and resourcing management
    • Great analytics dashboard allowing the more holistic and drill down visualization as per the need
    Read full review

    Playvox

    • monitoring the chats and calls to know your mistakes and get it solve.
    • analyst your skills, and it makes you to know are you doing well or not.
    • coaching and learning from your mistakes, and seeing the errors to improve your skills in handling.
    Read full review

    Cons

    Darwinbox

    • The app version is a bit lankier than the pc version.
    • Interface customization would be great for individuals wanting to change style.
    • No other real issue to improve, possibly lower the price but that's not too bad.
    Read full review

    Playvox

    • The speed of loading the chat that I am evaluating for the customer service representative because sometimes it shows that there is an error in the load.
    • Keep a lot of information
    • It should have more languages for ease of control
    Read full review

    Pricing Details

    Darwinbox

    Starting Price

    Editions & Modules

    Darwinbox editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Playvox

      Starting Price

      Editions & Modules

      Playvox editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Pricing

        Likelihood to Renew

        Darwinbox

        No answers on this topic

        Playvox

        I do not think my organization has and 2nd thought of changing the Playvox because I am sure they cannot find another option that is as easy and smooth. There is no other option at all. Playvox is being used here in every department and the company cannot run without this. Now it is a basic need of this business
        Read full review

        Usability

        Darwinbox

        No answers on this topic

        Playvox

        Playvox is an easy-to-use platform, all features are intuitive, which makes navigation easy. I never found navigation problems, I was always able to find all the items I needed, all the information is well separated, what could improve is the possibility of moving some items, putting the ones that I use the most in evidence.
        Read full review

        Reliability and Availability

        Darwinbox

        No answers on this topic

        Playvox

        I don't think I've encountered software problems before
        Read full review

        Performance

        Darwinbox

        No answers on this topic

        Playvox

        do pages load quickly? yes / Do reports complete in a reasonable time frame, given their complexity? yes i think / If Playvox integrates with any other software or systems, does it tend to slow them down? i don't know
        Read full review

        Support Rating

        Darwinbox

        No answers on this topic

        Playvox

        We have had multiple live trainings (Zoom). The training at the beginning of the set up was top notch. We had some additional questions about coaching and they jumped on the opportunity to help us. We have a designated trainer and account manager.
        Read full review

        Implementation Rating

        Darwinbox

        No answers on this topic

        Playvox

        From the day first, we were active on Playvox and happy with the features. It does not take much time to understand its features and its performance. A few training sessions with 'How to use' and we are experts using Playvox.
        Read full review

        Alternatives Considered

        Darwinbox

        Darwinbox is up there with ADP in terms of quality for employers to use in such an open-level style. I personally would support the use of Darwinbox against the competition.
        Read full review

        Playvox

        I selected Playvox as it is the platform my organization uses. I've never worked with another platform like this. In other companies I worked, procedures, communications, and training were not saved, they were only communicated verbally and sometimes a document with what should be done, but nothing compared to the ease of using a Playvox.
        Read full review

        Scalability

        Darwinbox

        No answers on this topic

        Playvox

        I think it is the best rating based on my experience
        Read full review

        Return on Investment

        Darwinbox

        • The ability to view the organization structure and functional structure for the entire company.
        • One-stop solution for talent acquisition, payroll, leaves, reimbursements, attendance (time-sheet), holidays, etc. So I don't have to open a lot of different apps.
        Read full review

        Playvox

        • Playvox directly impacts our Happiness ratings. From an average of 85% great ratings to 90% great ratings in a matter of 3-6 months.
        • Playvox impacts the number of responses our team has to send in order to find a solution for the customer. Dropping average replies to solution from 3 to 2.
        Read full review

        Screenshots

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