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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Daylite

    Score8.3 out of 10
    Small Businesses (1-50 employees)
    Daylite is a project management solution built around features such as contact management, scheduling, and sales pipeline tracking.

    $20.83

    per month billed yearly

    monday.com

    Score8.3 out of 10
    Mid-Size Companies (51-1,000 employees)
    monday.com Work OS is an open platform designed so that anyone can create the tools they need to run all aspects of their work. It includes ready-made templates or the ability to customize any work solution ranging from sales pipelines to marketing campaigns, CRMs, and project tracking.

    $36

    per month (3 seats)

    Zoho CRM

    Score8.4 out of 10
    N/AZoho CRM is a simple, very low-cost CRM option for the smaller end of the SMB segment. The product has several useful integrations with other products, including QuickBooks, and Google Apps and Google Docs. The product also has an integrated project management module.

    $14

    per month

    Pricing
    Daylitemonday.comZoho CRM
    Editions & Modules
    CRM
    $20.83
    per month billed yearly per user
    CRM
    $25
    per month per user
    Sales
    $33.33
    per month billed yearly per user
    Projects
    $33.33
    per month billed yearly per user
    Sales
    $40
    per month per user
    Projects
    $40
    per month per user
    Business
    $45.83
    per month billed yearly per user
    Business
    $55
    per month per user
    Basic
    $12
    per month per user
    Standard
    $14
    per month per user
    Pro
    $24
    per month per user
    Enterprise
    Contact Sales
    Contact us
    Standard
    $14.00
    Per User/Per Month
    Professional
    $23.00
    Per User/Per Month
    Enterprise
    $40.00
    Per User/Per Month
    Ultimate
    $52.00
    Per User/Per Month
    Plus
    $57.00
    Per User/Per Month
    Offerings
    Pricing Offerings
    Daylitemonday.comZoho CRM
    Free Trial
    NoYesYes
    Free/Freemium Version
    NoYesYes
    Premium Consulting/Integration Services
    YesYesYes
    Entry-level Setup FeeOptionalOptional$14 /user/month
    Additional Details—An 18% discount is available for annual billing.—
    More Pricing Information
    Community Pulse
    Daylitemonday.comZoho CRM
    Considered Multiple Products
    Daylite
    No answer on this topic
    monday.com
    Chose monday.com
    We chose to move from Zoho to monday.com when our company started growing exponentially. Overall, our team was thankful for the change because we were growing at far to fast of a speed for Zoho's tools to keep up with us. monday.com is a better, beefier platform with far better …
    Incentivized
    Chose monday.com
    I'd put monday.com and Asana on par, then ClickUp and lastly Jira. Jira would be more appropriate for exclusively technology engineering teams. Jotform offers better choices for forms use cases especially ones with complexity. Zoho makes more sense when you have the full suite, …
    Incentivized
    Chose monday.com
    This is a well-designed tool and it's one of the top ones to use hands down. I have used other tools like Slack or Evernote this tool is way more advanced for the everyday business needs.
    Incentivized
    Zoho
    Chose Zoho CRM
    Zoho CRM is a cloud-based customer relationship management tool. It's excellent for companies and groups that need to collaborate to better support their customers. Zoho CRM is a cheaper alternative to monday.com, especially for small businesses that don't need all the features …
    Incentivized
    Chose Zoho CRM
    I loved Daylite and hated to leave it as it was great but it didn't have a cloud-based solution and that was paramount to me at the time. I tried about 7 different CRMs and found that most of them had some really great features but each one seemed to be lacking some integration …
    Incentivized
    Chose Zoho CRM
    We have only looked into other CRMs but Zoho is our first one. I think we chose it because of price not necessarily because it was better than any of the other options. It was our first CRM system so we didn't have anything to base it off of.
    Incentivized
    Chose Zoho CRM
    Much better because its user friendly.
    Incentivized
    Chose Zoho CRM
    We found Zoho CRM to be much more customizable than any of the many different software we tested before selecting Zoho. There are many cheaper, but these often only have one or two ways to manage a sale, where as Zoho can be programmed to do almost anything. There was a …
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    7 Answers
    98%
    Would buy again
    2239 Answers
    93%
    Would buy again
    232 Answers
    Delivers good value for the price
    86%
    Delivers good value for the price
    6 Answers
    99%
    Delivers good value for the price
    1899 Answers
    97%
    Delivers good value for the price
    233 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    7 Answers
    98%
    Happy with the feature set
    2243 Answers
    96%
    Happy with the feature set
    238 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    6 Answers
    98%
    Lived up to sales and marketing promises
    1572 Answers
    95%
    Lived up to sales and marketing promises
    189 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    6 Answers
    96%
    Implementation went as expected
    1745 Answers
    87%
    Implementation went as expected
    187 Answers
    Features
    Daylitemonday.comZoho CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of Daylite and monday.com and Zoho CRM
    Feature
    Daylite
    7.8
    2 Ratings
    0% below category average
    monday.com
    -
    Ratings
    Zoho CRM
    8.7
    289 Ratings
    10% above category average
    Customer data management / contact management7.02 Ratings00 Ratings8.7280 Ratings
    Workflow management7.02 Ratings00 Ratings8.6267 Ratings
    Opportunity management8.02 Ratings00 Ratings8.4254 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.01 Ratings00 Ratings8.4249 Ratings
    Territory management00 Ratings00 Ratings8.9197 Ratings
    Contract management00 Ratings00 Ratings8.9204 Ratings
    Quote & order management00 Ratings00 Ratings9.0204 Ratings
    Interaction tracking00 Ratings00 Ratings9.0250 Ratings
    Channel / partner relationship management00 Ratings00 Ratings8.7193 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Daylite and monday.com and Zoho CRM
    Feature
    Daylite
    9.0
    1 Ratings
    15% above category average
    monday.com
    -
    Ratings
    Zoho CRM
    8.5
    267 Ratings
    9% above category average
    Lead management9.01 Ratings00 Ratings8.8262 Ratings
    Email marketing00 Ratings00 Ratings8.2220 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Daylite and monday.com and Zoho CRM
    Feature
    Daylite
    8.0
    1 Ratings
    4% above category average
    monday.com
    -
    Ratings
    Zoho CRM
    8.6
    264 Ratings
    11% above category average
    Task management8.01 Ratings00 Ratings8.3249 Ratings
    Billing and invoicing management00 Ratings00 Ratings8.7181 Ratings
    Reporting00 Ratings00 Ratings8.7243 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Daylite and monday.com and Zoho CRM
    Feature
    Daylite
    9.0
    1 Ratings
    16% above category average
    monday.com
    -
    Ratings
    Zoho CRM
    8.6
    259 Ratings
    12% above category average
    Pipeline visualization9.01 Ratings00 Ratings8.2236 Ratings
    Forecasting00 Ratings00 Ratings8.7217 Ratings
    Customizable reports00 Ratings00 Ratings8.8250 Ratings
    Customization
    Comparison of Customization features of Daylite and monday.com and Zoho CRM
    Feature
    Daylite
    9.0
    2 Ratings
    16% above category average
    monday.com
    -
    Ratings
    Zoho CRM
    8.4
    278 Ratings
    9% above category average
    Custom fields9.02 Ratings00 Ratings8.7276 Ratings
    Custom objects9.02 Ratings00 Ratings8.1223 Ratings
    Scripting environment00 Ratings00 Ratings9.2179 Ratings
    API for custom integration00 Ratings00 Ratings7.7204 Ratings
    Platform
    Comparison of Platform features of Daylite and monday.com and Zoho CRM
    Feature
    Daylite
    7.0
    2 Ratings
    9% below category average
    monday.com
    -
    Ratings
    Zoho CRM
    8.3
    231 Ratings
    9% above category average
    Mobile access7.02 Ratings00 Ratings8.3231 Ratings
    Security
    Comparison of Security features of Daylite and monday.com and Zoho CRM
    Feature
    Daylite
    9.0
    1 Ratings
    7% above category average
    monday.com
    -
    Ratings
    Zoho CRM
    8.2
    267 Ratings
    2% below category average
    Role-based user permissions9.01 Ratings00 Ratings8.7262 Ratings
    Single sign-on capability00 Ratings00 Ratings7.7232 Ratings
    Project Management
    Comparison of Project Management features of Daylite and monday.com and Zoho CRM
    Feature
    Daylite
    -
    Ratings
    monday.com
    7.6
    2322 Ratings
    1% below category average
    Zoho CRM
    -
    Ratings
    Task Management00 Ratings8.92315 Ratings00 Ratings
    Resource Management00 Ratings7.71985 Ratings00 Ratings
    Gantt Charts00 Ratings7.91370 Ratings00 Ratings
    Scheduling00 Ratings7.71931 Ratings00 Ratings
    Workflow Automation00 Ratings7.82015 Ratings00 Ratings
    Team Collaboration00 Ratings8.62270 Ratings00 Ratings
    Support for Agile Methodology00 Ratings7.21218 Ratings00 Ratings
    Support for Waterfall Methodology00 Ratings7.01 Ratings00 Ratings
    Document Management00 Ratings6.91877 Ratings00 Ratings
    Email integration00 Ratings7.21667 Ratings00 Ratings
    Mobile Access00 Ratings7.01848 Ratings00 Ratings
    Timesheet Tracking00 Ratings7.61091 Ratings00 Ratings
    Change request and Case Management00 Ratings7.91210 Ratings00 Ratings
    Budget and Expense Management00 Ratings7.21086 Ratings00 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Daylite and monday.com and Zoho CRM
    Feature
    Daylite
    -
    Ratings
    monday.com
    6.9
    1058 Ratings
    11% below category average
    Zoho CRM
    -
    Ratings
    Quotes/estimates00 Ratings6.5713 Ratings00 Ratings
    Project & financial reporting00 Ratings7.5943 Ratings00 Ratings
    Integration with accounting software00 Ratings6.7534 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Daylite and monday.com and Zoho CRM
    Feature
    Daylite
    -
    Ratings
    monday.com
    -
    Ratings
    Zoho CRM
    8.9
    222 Ratings
    14% above category average
    Case management00 Ratings00 Ratings8.7214 Ratings
    Call center management00 Ratings00 Ratings8.6173 Ratings
    Help desk management00 Ratings00 Ratings9.3190 Ratings
    Social CRM
    Comparison of Social CRM features of Daylite and monday.com and Zoho CRM
    Feature
    Daylite
    -
    Ratings
    monday.com
    -
    Ratings
    Zoho CRM
    8.5
    166 Ratings
    12% above category average
    Social data00 Ratings00 Ratings8.7165 Ratings
    Social engagement00 Ratings00 Ratings8.4157 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Daylite and monday.com and Zoho CRM
    Feature
    Daylite
    -
    Ratings
    monday.com
    -
    Ratings
    Zoho CRM
    8.8
    211 Ratings
    15% above category average
    Marketing automation00 Ratings00 Ratings8.9208 Ratings
    Compensation management00 Ratings00 Ratings8.8139 Ratings
    Best Alternatives
    Daylitemonday.comZoho CRM
    Small Businesses
    Salesflare
    Score10 out of 10
    Any.do
    Score8 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    KanbanFlow
    Score7.3 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Microsoft To Do
    Score7.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Daylitemonday.comZoho CRM
    Likelihood to Recommend
    8.7
    (10 ratings)
    8.4
    (2336 ratings)
    9.1
    (312 ratings)
    Likelihood to Renew
    3.0
    (1 ratings)
    9.1
    (34 ratings)
    7.6
    (42 ratings)
    Usability
    9.0
    (2 ratings)
    8.2
    (2264 ratings)
    7.8
    (172 ratings)
    Availability
    9.0
    (1 ratings)
    9.1
    (11 ratings)
    8.8
    (7 ratings)
    Performance
    9.0
    (1 ratings)
    6.4
    (11 ratings)
    8.5
    (8 ratings)
    Support Rating
    1.0
    (2 ratings)
    8.0
    (1963 ratings)
    6.1
    (69 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    8.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    7.3
    (5 ratings)
    5.5
    (8 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.9
    (10 ratings)
    5.6
    (16 ratings)
    Configurability
    7.0
    (1 ratings)
    7.6
    (9 ratings)
    5.1
    (114 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    -
    (0 ratings)
    9.5
    (21 ratings)
    Ease of integration
    4.0
    (1 ratings)
    8.5
    (9 ratings)
    7.2
    (5 ratings)
    Product Scalability
    4.0
    (1 ratings)
    8.5
    (11 ratings)
    5.7
    (6 ratings)
    Professional Services
    -
    (0 ratings)
    -
    (0 ratings)
    8.3
    (7 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.9
    (9 ratings)
    7.7
    (13 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.5
    (9 ratings)
    7.8
    (13 ratings)
    User Testimonials
    Daylitemonday.comZoho CRM
    Likelihood to Recommend
    Daylite
    Well suited for any size company which needs CRM management. Easy to use. Great for individuals or teams that use Apple products. Daylite and ios expert integration has been key in capturing leads from our website into the Daylite database, plus then if they opt into email marketing, they are entered into the MailChimp database. The web forms also automate the creation of opportunities and are linked with the contacts/companies. Sales Managers with geographical responsibilities can easily filter contacts or projects based on these regions so they only see what they need. Daylite is not appropriate for Windows users.
    Incentivized
    Read full review
    monday.com
    Another feature I love in the free plan is the “Sort” feature, which enables me to sort all my clients by name alphabetically. Or sort by date,
    status, progress notes, etc. I make extensive use of the text column, where I can keep ongoing, detailed notes on the progress of a particular client's work and the information I am still waiting on. I have it open automatically every day, and my tasks are listed there for me to follow through on.
    Incentivized
    Read full review
    Zoho
    Interfacing with our target clients at the correct minute is crucial in today's society. Another valuable include is its capacity to coordinated with other programs. It helps me in keeping track of the every day work emails I send to my colleagues or get. Zoho CRM makes it straightforward to consequence or send out information agreeing to our needs. Zoho makes a difference keep in mind individuals by means of e-mail and pop-ups, which dispenses with the issue of overlooking follow-ups and reminders. This not as it were helps within the organization of this incredible instrument but moreover within the execution of data.
    Incentivized
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    Pros
    Daylite
    • Daylite allows you to link your email so when you email a client it will link to their contact in Daylite and save the communication so anyone on the team can see all the emails that have been sent between the client and our company.
    • Daylite allows you to create "opportunities" for the different packages and services we offer. This lets us track where someone is in the process, if they are still thinking about a service, have been sold on it, or are not interested.
    • Daylite lets you leave notes on the account that everyone on the team can see. This has been so helpful for our company because it lets us drop helpful notes on personal things about the client that would be good for everyone to know.
    Incentivized
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    monday.com
    • Intuitive board functionality with a variety of column types and customizations to address different use-cases, such as templates for user lifecycle management, checklists for onboarding.
    • Extensive automation capabilities to reduce tedium in more complex boards, such as our company's computer asset inventory board, to ensure devices are kept organized within the board for quicker reference.
    • The ability to connect boards and mirror info across them allowed us to build out a cross-functional, quasi-ticketing system enabling more efficient processing of requests that involved action items from different departments and/or teams.
    • We could use both the many board functions in tandem with the WorkForm feature to create an IT ticketing system that could be replicated and tailored for other teams needs.
    Incentivized
    Read full review
    Zoho
    • Hooks into our website and can import data from forms.
    • Has great automation tools built in.
    • Reporting features are great.
    • Easy to learn, makes it easy for us to onboard new users onto it.
    • Fairly customizable. We have fine tuned it to work the way we need it to.
    Incentivized
    Read full review
    Cons
    Daylite
    • The main drawback of Daylite is that it becomes slow on its iOS mobile devices.
    • Sometimes I face a lot of retries to log into the account. The mobile app needs a change and needs an upgrade. Apps are lacking in giving appointment reminders on time. Sometimes it does not notify on the right time about the appointment with the client.
    Incentivized
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    monday.com
    • The management of holdable items, continuously drops in incorrect places or doesn't show the 'correct way' to handle in the wished place, it happens with the dragable items on dashboards
    • The 'favorites' menu on desktop is now with 'Use my IA feature' everywhere and has removed the Fav section of for the boards in the sidebar. It was so useful when there were hundreds of Tables and only work on or update 3 - 4 of them (it is still visible on the mobile version, by the way)
    • The errors after using for a while, like 90 minutes, I am writing something and unexpectedly the app says something is wrong and I need to reload the page, and the thing I was doing doesn't still local storage as in other use cases
    Incentivized
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    Zoho
    • Need some way to switch a field type without losing the pre-existing data.
    • The settings controls should be broken out differently - I don't like that I can't keep some users from exporting all contact records (i.e., the entire Contacts module) because if the export function is turned off, the export function of Reports for those same modules is also blocked.
    • Frustrating that only 3 custom lookup fields are allowed per module in our license.
    Incentivized
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    Likelihood to Renew
    Daylite
    While we have enjoyed using Daylite, we have been looking into more expanded services that allow us to integrate our technologies further.
    Incentivized
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    monday.com
    Teams involved in content creation, such as marketing or editorial teams, could use monday.com to manage the entire content lifecycle. Boards might track content ideas, assignments, drafts, reviews, approvals, and publication schedules, helping teams collaborate and keep content production on track.
    Incentivized
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    Zoho
    i have already renewed my subscription twice. I am in the 3rd Year now. I have been using it for a while and have been recommending to my friends as well.. have attended ZOHOLICs the annual program of zoho and it gave me new insights of managing the crm solutoin.
    Incentivized
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    Usability
    Daylite
    Easy to use for Mac OS users. Not possible for Windows Users. I will still give a rating of 10, though.
    Incentivized
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    monday.com
    monday.com was pretty easy to use from the get-go. Their automation templates are really easy to get things set up. A few of my monday.com boards are essentially upgraded spreadsheets that are much easier to digest and automatically send out reminder email to myself and my team.
    Incentivized
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    Zoho
    The methodology of the 'out of the box' user interface is fairly easy to learn. In some cases however, the interface is not consistent throughout the software. Upgrades to the interface has certainly improved some of this--- but now we are seeing the same kinds of inconsistencies across Zoho apps, particularly those more recently added to their platform. This issue is not major in that everybody on staff seems able to learn how to work the programs--- it's just annoying and less than efficient when inconsistent user interfaces or inconsistent terms are used in the programs and/or the requisite documentation.
    Incentivized
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    Reliability and Availability
    Daylite
    It's been great for us and we have not had any major issues with accessing Daylite when needed
    Incentivized
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    monday.com
    There have only been 2 instances in the past year where monday.com was down.
    Incentivized
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    Zoho
    In my many years using Zoho, I think there were only 1 or 2 days when there was something happening and I was not able to log in. Sure, it wasn't fun and we all panicked a bit, but right after that, all was well and work-life continued. Being cloud based, I'm never worried about losing my iPhone, iPad or Laptop as I know I can log in anywhere on any device and workflow won't stop.
    Incentivized
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    Performance
    Daylite
    I have not noticed any loading or performance issues specifically with Daylite
    Incentivized
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    monday.com
    Everything performs fairly well. Every now and then there are user errors where an employee will not click "ok" on a note they've created and simply exit out (I do wish that something was in place to prevent this, such as a pop "are you finished?")
    Incentivized
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    Zoho
    I don't recall every having any issues with a page not loading due to it being a Zoho issue. Anytime I've had any issues with something being wonky, I clear cache and that has always solved the problem. Or a simply computer reboot and we're back, hard at work. Look, I don't expect any product to delivery 100%, 100% of the time but if I had any consistent ongoing issues, I would have left many years ago. I still keep my eyes open to what is new but after a quick evaluation, I know Zoho will long be my home.
    Incentivized
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    Support Rating
    Daylite
    The team at Marketcircle has always been good at support and usually quick to respond and usually under 1 hour. Keep up the good work here!
    Incentivized
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    monday.com
    I personally haven't found their customer success managers to be proactive or useful as the primary user of our monday.com account. This is different from a few years ago, when I had a contact that I reached out to as-needed (we are an enterprise account). I don't get a lot of touchpoints with anyone from monday.com and rarely submit tickets.
    Incentivized
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    Zoho
    We did the training and that was a huge waste of money. The information provided was basic and the instructor was sloppy (he even forgot to turn off his mic when he used the restroom - no one should ever hear what we heard). I offered up a 9 because we were able to find what we needed on your website.
    Incentivized
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    In-Person Training
    Daylite
    No answers on this topic
    monday.com
    No answers on this topic
    Zoho
    I attended a Zoho-Holics event in Austin, TX, several years ago, and it blew my mind. So many industries were represented using Zoho in so many different ways. It was unbelievable all that I learned from that experience, as there were features that I wasn't aware of that I immediately started using. Best of all, the trainers were patient and knowledgeable
    Incentivized
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    Online Training
    Daylite
    No answers on this topic
    monday.com
    To have someone walk you thru the features and capabilities of Monday.com is priceless. Someone also coming along later in the contract to see if you are maximizing the program to suit your company needs is beyond helpful. The staff that have provided this training are fun, creative and very patient.
    Incentivized
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    Zoho
    There is an endless supply of YouTube videos from Zoho and the many Zoho partners/consultants. Plus, Zoho has it's own library of training videos and webinars to learn from plus an entire community at the ready to answer any questions. While Zoho has been available for many years, there are constantly new training videos and webinars available for the novice and the experienced users.
    Incentivized
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    Implementation Rating
    Daylite
    I was not involved
    Incentivized
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    monday.com
    We signed up for the accounts. Created the accounts. Ran the trial version and tested it live while we were running multiple projects and found that it was fitting our needs perfectly. When the trial ended and we were asked to purchase the full version, we did. We have found other ways to use it and it's a breeze.
    Incentivized
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    Zoho
    When you switch CRMs, you can automatically assume everything isn’t going to match up correctly. We had used Salesforce for 10+ years and had a ton of data and customizations. It was not a clean transfer, but we were able to sort it all out. The only issue that really bothered me was Zoho support. Even simple questions couldn’t be answered over chat, and we would have some team members try for hours to find the right answer
    Incentivized
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    Alternatives Considered
    Daylite
    Daylite provides authentic services and features with excellent programming. I have also collaborated on the Daylite calendar
    with Apple Calendar so that I can never leave behind any updates of the
    future. Moreover, it keeps on updating its feature for giving better services.
    Incentivized
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    monday.com
    monday.com gives us the most flexibility when it comes to its features -- to create templates and quickly modify or customize. While limited in its overall functionality, it is secure and does what it is supposed to do well. An ability to interpret documents given to it -- not just its own assets -- would take monday.com to the next level.
    Incentivized
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    Zoho
    Free user access was one reason to use it more than any other software. Also, for a mid-size organization, the Salesforce cost was a little higher, and Pipedrive was almost similar to Zoho. As we were already using Zoho, we found no urgency to switch.
    Incentivized
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    Contract Terms and Pricing Model
    Daylite
    Was not involved
    Incentivized
    Read full review
    monday.com
    No answers on this topic
    Zoho
    I think Zoho CRM is priced at a reasonable amount. Simply put, you get what you pay for and Zoho does not disappoint. My organization is comfortable with what we pay and pleased with continually renewing the software. The billing frequency is just right. There are no complaints on our end
    Incentivized
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    Scalability
    Daylite
    Daylite has worked well for our small company trying to get a client base, but as we grow we are wanting more integrations that are unavailable
    Incentivized
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    monday.com
    For it to work across multiple departments and sites, I would like to see improvements made with integrations and automation. For this question, I am acknowledging not only the addition of internal triggers/automation, but also an expansion on external ones.
    Incentivized
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    Zoho
    We're still in the early stages of scaling this across departments. We have high aspirations of doing this, but it takes time to migrate to the new system and to help people get acquainted of doing their work in a different way thru Zoho.
    Incentivized
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    Professional Services
    Daylite
    We did not use professional services
    Incentivized
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    monday.com
    No answers on this topic
    Zoho
    In addition to being a user of Zoho CRM, we are a reseller as well. Often, at times our Partners request for on-boarding the platform configuration for them. During such requirements, we have utilized the Professional services team directly from the Zoho CRM team. Our partner feedback was quite positive, throughout.
    Incentivized
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    Return on Investment
    Daylite
    • Daylite has been very helpful for new employees to answer their own questions about contacts/passwords, etc.
    • We found the tiny notification bell to be weak, sometimes a project comes in with a tight deadline and we have to double-check and ask an employee if they saw the notification. More time would be saved by just chatting about the project and its expectations.
    • A huge benefit is the institutional knowledge that can be had by reading past projects. We've tracked everything, so the history is there.
    Incentivized
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    monday.com
    • The platform has saved us time by allowing us to have all of our program information in one place.
    • The fact that it is easy to set up has saved us countless hours of trying to learn the platform.
    • The platform has helped us greatly with collaboration with our program partners who need to use our data.
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    Zoho
    • because we are new to the CRM world, we wanted a product that was reasonably priced, yet had the features we were looking for
    • we have found a much higher customer engagement rate and ROI
    • we used to "lose" customers in our makeshift process. Now, all customers are being attended to.
    Incentivized
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    ScreenShots

    Daylite Screenshots

    Screenshot of Daylite app shown on both iPhone and Mac

    monday.com Screenshots

    Screenshot of Work OSScreenshot of Ready-Made TemplatesScreenshot of MobileScreenshot of Visual BoardsScreenshot of Real-time NotificationsScreenshot of Automations

    Zoho CRM Screenshots

    Screenshot of Deals - Cash in on all opportunities. Close more deals. Great sales management is all about prioritizing, tracking, and monitoring the deals in your pipeline. Zoho CRM gives you everything you need to manage deals across territories and sales structures.Screenshot of Activities - Keep track of all the tasks, meetings, calls, events, or activity records. Neatly organize the numerous records along with the activities associated to them such as follow-up, pre sales and post sales activities, phone conversations etc.