Deem vs. Spendesk vs. Webexpenses

I used to have to book through the travel agency directly, which was very time consuming. I would either have to type out a specific email to my travel agent or call in and get put on hold and wait until someone was available to speak with. Now I can book and compare flights myself with the click of a button

Incentivized

Spendesk's integration with Slack is super functional, as I receive requests to approve expenses daily. This way, we can act on time. This also works with pending approvals from other stakeholders. Also, keeping tracking of the POs thresholds is quite handy. On the other hand, sometimes I struggle when I want to access historical data quickly. It would be amazing to get a dashboard.

Incentivized

Webexpenses is well suited for payroll to easily track workforce expenses and reducing hours of manual work from approving and processing the submitted claims. I have to highlight the automated custom report generating, which suits any needs to see reports for our teams. At our organization there is no sceniario, where Webexpenses would be less appropriate.

Incentivized

• Safety Check provides details about safety of all flights.
• Its easy to see the flights and hotels that are in company policy.
• It is straight forward and you can pick the best choice for your movement.

Incentivized

• POs approval
• Integration with Slack

Incentivized

• imports credit card transactions from our corporate card program without issue
• allows for easy set up of new users
• is a very intuitive, easy to learn tool
• has a very responsive support and customer service team
• Set up and configuration was thorough, and they were able to work through our unique issues, such as custom segments in NetSuite.
• It is a very inexpensive product. Well worth the cost.

Incentivized

• The only thing on mobile is the selecting a time frame option for a flight is a little confusing the first time you use it

Incentivized

• The AI that reads receipts could be improved.

Incentivized

• Would be nice if claims could be organised into certain chronological orders i.e. ordered by date so I don't have to copy and delete claims when adding a claim in that has an earlier date
• Would be ideal to have an option to save full routes rather than just addresses maybe?

Incentivized

There doesn't seem to be anything in the market at the same price point that is better, however if there is an interrupter in the market that provides better value, then we would heavily assess the cost of change to see if we should move on to the alternative offering.

Incentivized

I think this is an easy to use and effective system for expense management. I like how I can upload images and documents directly from my phone onto the mobile app. It's beneficial for continuity that the app and the web browser work the same, and I can save claims to come back to later if I wish.

Incentivized

The soft ware is reliable. The phone app works well and allows you to upload evidence, receipts, log mileage and log expenses. It works well and is rarely locked or there are very few times the app is down. The laptop based software is easy to access and again is always available

Incentivized

The phone based app and the laptop based app always load quickly. It is easy to access. It is quick to use. It easy and quick to upload information and evidence. It is easy to log details. The information goes off to accounting and payroll quickly resulting in prompt payments for staff

Incentivized

The support for the initial setup was great, but since then we have only had to contact support once when we had problems uploading credit card files. The help we received at this time was not good and we ended up trying various things until we resolved the problem ourselves. The online support tutorials are good, but searching for a specific issue is difficult.

All went well.

Incentivized

It was difficult to train multiple people via video, as they learned at different speeds, and most of the user champions were not as capable with systems and finance processes as our dept.

Incentivized

As long as you have people that are fully aware of the setup steps to get users into the software then I would see no issues arising for any company.

Incentivized

Deem seems much more efficient. Concur limited the types of hotels or flights that I was able to view. Perhaps they had some kind of admin settings on there blocking access to everything for me. But Deem was much easier and faster to use in my opinion.

Incentivized

Spendesk is fully dedicated to this field. While we are still using Airtable for other purposes, such as automation, Spendesk allows us to get a well-structured process for approvals and improve the communication between different teams

Incentivized

I would have to say that Webexpenses does not stack up well in comparison to Expensify. If given a choice, I would choose Expensify for the best user experience and mobile / desktop being more seamless. It accomplishes the same thing but has a more modern, minimal, and streamlined feel to it.

Incentivized

Every department in my organization uses webexpenses. My role and the role of others involves travel, expenses and mileage. Everyone uses the app to log details, upload receipts and to claim allowable expenses. having spoken to everyone within my team and wider directorate, i do not know of anyone who has had issues with the app

Incentivized

• We are able to compare travel tickets and choose best flight deals for travelling.
• With just one click, we can book flights and hotels.

Incentivized

• Reduce the approval time of expenses
• Improve the communication between departments

Incentivized

• Easy integration with your existing finance / accounting software.
• Lot of time is being saved in maintaining records and now going completely online.
• Love the option of Scan receipts with Google-vision-powered optical character. This also resulted in less use of paper in our office.

Incentivized