DemandTools vs. HubSpot Data Hub vs. Quality Match

DemandTools is perfect for any system that constantly adds new records to its database. For example, in higher education, we are constantly purchasing search names from various vendors and DemandTools allows us to make sure we are not doubling up on the same records. It saves us money in the long run as we are not mailing out multiple copies of our brochures to the same person.

Great to use if you have a few marketing systems that need to "talk" to each other and keep each other updated. Perfect for small agencies, companies, or freelancers. I wouldn't recommend using PieSync if you have MANY marketing systems that need to be synched. You'd be better off simplifying the resources you use, then putting PieSync in place

Incentivized

• Job Builder batches that allow you to run batches of updates for data integrity.
• De-duplicating data for loading and to ensure we do not load redundant records.
• Using PowerGrid like excel to drill and filter to particular record sets.
• Support - The team is very helpful and will provide you with as many resources as you need to succeed.

Incentivized

• PieSync runs continually so there is little to no disruption and people always have access to the latest contact information for our clients and prospects.
• PieSync runs efficiently in the background so there is little maintenance or attention that it needs, which is great.
• PieSync does a great job of letting you decide how you want items to sync across platforms so you can customize to how your organization uses a particular software.

Incentivized

• I wish I could make changes to my existing scenarios using save rather than having to create a whole new scenario. Maybe you can, I just haven't been able to.
• Some features aren't user intuitive and it takes a while to learn.

Incentivized

• Price. It can get expensive if you have to sync a lot of contacts. You are charged on each syn, not on the number of contacts.
• While most major integrations are available, there are still many popular tools that they do not integrate with so check first.
• More complex rules and multiple syncs require higher priced plans.

Incentivized

It's a great product. The only thing that holds us back is it was frustrating working with their sales team. We also don't like that when Validity purchased DemandTools they immediately started charging us quite a bit while it had been free for non-profit users when CRMFusion owned it. They also don't let you buy it for just 1 or 2 seats, you have to pay, I believe, in batches of 100 seats.

Incentivized

The tool is very "set it and forget it" and reliable!

Incentivized

Allows for control in uploading lists, saved processes for checking duplicate records.

Allows for backup files and quick reverts if something goes wrong.

Extends reporting when Salesforce.com cannot support specific pieces of info being put together in a report.

Automated processes for set and forget hygiene tasks

The interface is very simple and straightforward. No need to further understand. Everything works out of the box. Once set up and everything works. My setup took 5 minutes.

Incentivized

There has not been a time since I started 9 months ago that I've encountered any kind of downtime.

Incentivized

DemandTools is a bit clunky and slow at times

Incentivized

Support can be slow so do not expect quick turn for urgent issues.
Help for specific queries not not there. Product tech support is offered. It would be great if query support, even if paid, was offered
The training webinars help with the basics but not much if you need advanced functionality.

Every time that I've had a question, PieSync has been very responsive. It is a reliable company with a great team that is devoted to helping their customers. I've been their customer for 2 years and I've never looked back. Support is an important reason why PieSync is my go-to app for this job.

Incentivized

The trainings are free live webinars that give you a solid base for getting started with the program. The only weakness is they don't have any advanced classes.

I had just started using Salesforce about 3 months before I did the implementation myself, and it was easy to do just following their step-by-step instructions.

Though RingLead has much more to offer in terms of automation (and it is in Salesforce rather than a separate program), DemandTools still has our heart. DemandTools is very cost-friendly and we were able to increase the value of DemandTools by programming in additional saved scenarios. I decreased admin time in the DemandTools suite by approximately 25% after implementing saved scenarios for every reoccurring update or list upload.

Incentivized

Improved analytics, well easier to read and show to team members, and using it to keep track of sales and the status of those sales. The simple grid tracks were easy to use and see where each client was in the sale pipeline.

Incentivized

it has worked just fine for our purposes, but I can not speak to its scalability

Incentivized

• Sales Rep can work on more accurate data and have better chance to win opportunities, boost ROI.
• It is so efficient when working the scenarios for repeated work, so I can manage the whole org data without needing to hire another one.
• Time saving- so simple to use and reliable, help maintain data integrity.

Incentivized

• PieSync has saved me a lot of time. It is straightforward to learn and use and therefore the initial set up time is not great, but once set up you can more or less forget that it is there working away in the background.
• My business is small and was already pretty streamlined with a CRM system etc. PieSync is likely to have a much greater ROI for a business that is less streamlined or is more complex to start with.

Incentivized