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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DemandTools

    Score10 out of 10
    N/ADemandTools for AppExchange is a data quality toolset for Salesforce.com CRM centric customers. The product comprises 11 individual modules to control, standardize, verify, deduplicate, import and manipulate Salesforce and/or Force.com data.N/A

    IBM Storage FlashSystem

    Score8.9 out of 10
    N/AIBM Storage FlashSystem, an all-flash storage array, delivers ~2 PB of effective capacity per single rack unit. Engineered with unique FlashCore Modules, it offloads data services including compression, encryption, deduplication, and ransomware threat detection ensuring optimum performance and resiliency.N/A
    Pricing
    DemandToolsIBM Storage FlashSystem
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    DemandToolsIBM Storage FlashSystem
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    DemandToolsIBM Storage FlashSystem
    Considered Both Products
    Validity
    No answer on this topic
    IBM
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    6 Answers
    100%
    Would buy again
    54 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    98%
    Delivers good value for the price
    51 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    6 Answers
    100%
    Happy with the feature set
    54 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    6 Answers
    100%
    Lived up to sales and marketing promises
    45 Answers
    Implementation went as expected
    83%
    Implementation went as expected
    5 Answers
    96%
    Implementation went as expected
    46 Answers
    Features
    DemandToolsIBM Storage FlashSystem
    Enterprise Flash Array Storage
    Comparison of Enterprise Flash Array Storage features of DemandTools and IBM Storage FlashSystem
    Feature
    DemandTools
    -
    Ratings
    IBM Storage FlashSystem
    8.1
    157 Ratings
    9% below category average
    Flash Array Performance00 Ratings9.0152 Ratings
    Flash Array Integration00 Ratings8.1148 Ratings
    Data Compression00 Ratings7.7152 Ratings
    Non-Intrusive Upgrades00 Ratings9.1144 Ratings
    Simplicity00 Ratings8.4154 Ratings
    Power Savings00 Ratings6.2147 Ratings
    Best Alternatives
    DemandToolsIBM Storage FlashSystem
    Small Businesses
    Dataloader.io
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    Informatica Customer 360 for Salesforce
    Score8.7 out of 10
    Dell Compellent (discontinued)
    Score8 out of 10
    Enterprises
    Dataloader.io
    Score10 out of 10
    Everpure FlashArray
    Score8.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DemandToolsIBM Storage FlashSystem
    Likelihood to Recommend
    10.0
    (118 ratings)
    8.5
    (157 ratings)
    Likelihood to Renew
    9.9
    (16 ratings)
    7.6
    (6 ratings)
    Usability
    10.0
    (7 ratings)
    8.8
    (23 ratings)
    Availability
    9.8
    (2 ratings)
    8.2
    (1 ratings)
    Performance
    8.5
    (3 ratings)
    9.3
    (21 ratings)
    Support Rating
    9.0
    (5 ratings)
    9.1
    (6 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Online Training
    8.5
    (2 ratings)
    8.2
    (1 ratings)
    Implementation Rating
    6.9
    (6 ratings)
    9.0
    (3 ratings)
    Configurability
    7.5
    (2 ratings)
    9.1
    (1 ratings)
    Ease of integration
    9.0
    (1 ratings)
    9.0
    (3 ratings)
    Product Scalability
    8.5
    (2 ratings)
    5.1
    (2 ratings)
    Vendor post-sale
    9.0
    (1 ratings)
    8.8
    (2 ratings)
    Vendor pre-sale
    9.0
    (1 ratings)
    9.0
    (2 ratings)
    User Testimonials
    DemandToolsIBM Storage FlashSystem
    Likelihood to Recommend
    Validity
    DemandTools is good for almost everything related to mass data manipulation. The only scenario I haven't tried using DemandTools and was recommended to use Data Loader for was inserting records while keeping the original created date. The issue was that we had a disconnection with an external messaging partner, and when the records were retrieved, a few days had passed since the original day of the incoming messages. To insert the messages while keeping the original created date, DataLoader was helpful. I am not sure how to do that in DemandTools. But again, for everything else, DemandTools is a lifesaver.
    Incentivized
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    IBM
    IBM Storage FlashSystem is the only good option. It is possible to do with other brands but not with the same compatibility and support. So in the IBM i world, there is not that much options if you want reliable products, performance and compatibility with overall system: IBM Storage FlashSystem product is the one. You may need to adjust performance to your needs and IBM has a complete range of systems for entry (FS5X00), mid-range (FS7X00) or high-end (FS9X00). In IBM i world, IBM Storage FlashSystem is the best, but knowing the product, I would probably recommend it for other platforms. And many of my customers are using it as a cross-technology platform (mainly virtualization on x86 like VMWare).
    Incentivized
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    Pros
    Validity
    • PowerGrid can review and make the updates simultaneously.
    • Single Table Dedupe makes merg[ing] the records easy and can make updates at the same time.
    • BulkBackup [is] just one click, majority data got updated.
    • Scenarios save a lot of time for similar working load.
    Incentivized
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    IBM
    • Extremely fast storage
    • Scales up as needed. Add flash core modules easily and increase volumes very quickly.
    • Applying firmware updates to IBM Storage FlashSystem is very easy to do and can be done without any downtime.
    • Replication policies are very versatile and also easy to setup.
    Incentivized
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    Cons
    Validity
    • I wish I could make changes to my existing scenarios using save rather than having to create a whole new scenario. Maybe you can, I just haven't been able to.
    • Some features aren't user intuitive and it takes a while to learn.
    Incentivized
    Read full review
    IBM
    • Definitely we need to be able to extend a volume that is part of a mirror pair or Policy-Based Replication(PBO) on the fly.
    • Expansion of mirrored volumes/volume groups should resynchronise only the changed data (Almost like making use of change-volumes) and not trigger a full resync.
    • Please allow us to select downloading drive microcode also from Fix Central directly onto the flashsystem like with updates.
    Incentivized
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    Likelihood to Renew
    Validity
    It's a great product. The only thing that holds us back is it was frustrating working with their sales team. We also don't like that when Validity purchased DemandTools they immediately started charging us quite a bit while it had been free for non-profit users when CRMFusion owned it. They also don't let you buy it for just 1 or 2 seats, you have to pay, I believe, in batches of 100 seats.
    Incentivized
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    IBM
    As flash technology evolves rapidly, vendors should [adapt] to the changes and onboard them in their products. IBM is a bit slow in adopting advanced technology in [its] portfolio. Even though the current product is good, my decision is purely based on how the transformation of the product [is] being produced and supplied to [the] end-user.
    Incentivized
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    Usability
    Validity
    Allows for control in uploading lists, saved processes for checking duplicate records.

    Allows for backup files and quick reverts if something goes wrong.

    Extends reporting when Salesforce.com cannot support specific pieces of info being put together in a report.

    Automated processes for set and forget hygiene tasks
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    IBM
    The integration into our SVC and the midrange systems are very well working. We do use cross site replication and global mirror which in turn is easy setup and the consistency groups are well maintained. The storage does global mirroring but also internal cross room replication as well. The integration of cloud object storage also helps in tiering the overall system.
    Incentivized
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    Reliability and Availability
    Validity
    There has not been a time since I started 9 months ago that I've encountered any kind of downtime.
    Incentivized
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    IBM
    Yes. The last really issues I've seen in the environments of my customers were back in the "Storwize" era of systems. Issues with code updates or sometimes rarely failing critical components. BUT: since every component is at least dual redundant even back in that day real outages were very rare. And today in the "FlashSystem Era" the systems are so reliable and available even during code updates there are no complaints. I think the 5 or 6 9s are completely achieved.
    Incentivized
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    Performance
    Validity
    DemandTools is a bit clunky and slow at times
    Incentivized
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    IBM
    Latency and throughput have been excellent. The compression is done natively on the NVME modules so we do not see an impact there. the distributed parity does not seem to impact write speeds at all. We have found database performace has increased quite a bit over our old hybrid storage solution.
    Having a single tier of performance makes it easy to set up SLAs for workloads.
    Incentivized
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    Support Rating
    Validity
    Support can be slow so do not expect quick turn for urgent issues.
    Help for specific queries not not there. Product tech support is offered. It would be great if query support, even if paid, was offered
    The training webinars help with the basics but not much if you need advanced functionality.
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    IBM
    I would rate the overall support for IBM Storage FlashSystem with a 10. The response times have consistently been fast, and the support engineers always come prepared with relevant questions and practical solutions. They demonstrate a deep understanding of the product and our use case, which means issues are typically resolved quickly and without unnecessary back-and-forth. This level of support has been especially valuable for our SAP environment, where uptime and quick resolution are critical.
    Incentivized
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    In-Person Training
    Validity
    No answers on this topic
    IBM
    Very good traning by experienced personnel. I attend instructor led sessions on IBM TechExchange and STUs before as well as IBM workshops for FlashSystems at IBM Böblingen which I helped to prepare and improve after piloting them. Absolutely nothing to complain about FlashSystem training in Germany or USA. So: all good here!
    Incentivized
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    Online Training
    Validity
    The trainings are free live webinars that give you a solid base for getting started with the program. The only weakness is they don't have any advanced classes.
    Read full review
    IBM
    THe training is often selfpaced and easy to follow if you have worked previously with other storage products. The content is clear and contains all the information needed for an admin to learn. However the troubleshooting part is not always included and this is dependent on forums or other sources where the information is not accessible very easily.
    Incentivized
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    Implementation Rating
    Validity
    I had just started using Salesforce about 3 months before I did the implementation myself, and it was easy to do just following their step-by-step instructions.
    Read full review
    IBM
    I was amazed by the way IBM Flash storage provides a huge amount of storage within the limited footprint, it helped us to replace big fat storage arrays, which aided in the process of moving towards lower hardware, carbon, and energy consumption footprint. We can comfortably say that Flash helped us to host applications fast with a blazing speed and user transactions are quite quick.
    Incentivized
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    Alternatives Considered
    Validity
    Though RingLead has much more to offer in terms of automation (and it is in Salesforce rather than a separate program), DemandTools still has our heart. DemandTools is very cost-friendly and we were able to increase the value of DemandTools by programming in additional saved scenarios. I decreased admin time in the DemandTools suite by approximately 25% after implementing saved scenarios for every reoccurring update or list upload.
    Incentivized
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    IBM
    For the past six months, we have been utilizing this technology in our projects to manage a massive workload and produce swift business outcomes on a crucial production database. The IBM FlashSystem 7200, which offers high performance and compression, has so far been a great experience for us. The results and functionality of this product have delighted our consumers.
    Incentivized
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    Scalability
    Validity
    It's done everything we've needed it to do.
    Incentivized
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    IBM
    I'm using cognos - especially cognos reports - as a part of IBMs Storage Intelligence software to manage datacenters and report storage and overall resource consumption to my customers. The software is reliable and - my customers who are using cognos in their businesses - say that they are very satisfied about the scalability of cognos. I can give it only an 8 rating because of the quite heavy resource footprint...
    Incentivized
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    Return on Investment
    Validity
    • It is a tremendous time saver. It does things Salesforce doesn't even have the capability to do. Tasks that would take hours to manually complete.
    • We can process a tremendous amount of data daily through one person, vs. weeks for the data to be cleaned, reviewed, routed and input.
    • Saves on headcount by allowing a dedicated user to set up batches and jobs for other teams to ensure their data integrity.
    • The return on investment isn't easily quantifiable but it is FELT in our department.
    Incentivized
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    IBM
    • Easy of use is a key aspect, as we do not have dedicated storage staff.
    • Our RPO has lowered near to Zero, using PBR as replication and this is key for us.
    • DR plan testing has become easier and less time-consuming, allowing us to conduct tests more frequently.
    Incentivized
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    ScreenShots

    DemandTools Screenshots

    Screenshot of DemandTools Home ScreenScreenshot of Modify FormulaScreenshot of Data Quality Automation

    IBM Storage FlashSystem Screenshots

    Screenshot of Flash Core Module 5th GenScreenshot of IBM FlashSystem 5600Screenshot of IBM FlashSystem 5600 (rear)Screenshot of IBM FlashSystem 7600 and 9600Screenshot of IBM FlashSystem 7600 and 9600 (rear)