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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Deputy

    Score8.6 out of 10
    Small Businesses (1-50 employees)
    Deputy is a web-based workforce manager solution. Deputy is designed to help users simplify their scheduling, timesheets, HR, payroll, tasking, employee communication and administrative tasks. It includes various apps and one click payroll integration that aim to make workforce management easier. The Deputy platform enables users to schedule in line with demand, prepare accurate payroll, and communicate more clearly. Deputy streamlines employee admin, so teams can…

    $5.50

    per month per user

    Shopify

    Score8.7 out of 10
    N/AShopify is a commerce platform designed for both online stores and retail locations. Shopify offers a professional online storefront, a payment solution to accept credit cards, and the Shopify POS application to power retail sales.

    $39

    per month

    Pricing
    DeputyShopify
    Editions & Modules
    Lite
    $5.50
    per month per user
    Core
    $7.25
    per month per user
    Pro
    $10
    per month per user
    Basic Shopify
    $39
    per month
    Grow
    $105
    per month
    Advanced
    $399
    per month
    Shopify Plus
    2,000
    per month
    Shopify Plus
    2,300
    per month
    Offerings
    Pricing Offerings
    DeputyShopify
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsDiscount available for annual billing.A 25% discount is offered for annual billing.
    More Pricing Information
    Community Pulse
    DeputyShopify
    Considered Both Products
    Deputy
    Chose Deputy
    The ease of use, efficiency, and more secure clock-on & clock-off feature in the Kiosk app is why we chose Deputy. We needed a way to monitor our staff timesheets without the ability for them to access timesheet editing features, and Deputy definitely ticked all of the boxes …
    Incentivized
    Chose Deputy
    This is the only product i've ever used. And it's really helpful. We didn't run into other apps.
    Incentivized
    Shopify
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    385 Answers
    98%
    Would buy again
    80 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    363 Answers
    97%
    Delivers good value for the price
    77 Answers
    Happy with the feature set
    90%
    Happy with the feature set
    366 Answers
    93%
    Happy with the feature set
    76 Answers
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    321 Answers
    93%
    Lived up to sales and marketing promises
    68 Answers
    Implementation went as expected
    91%
    Implementation went as expected
    348 Answers
    95%
    Implementation went as expected
    69 Answers
    Features
    DeputyShopify
    Workforce Management Software Features
    Comparison of Workforce Management Software Features features of Deputy and Shopify
    Feature
    Deputy
    6.0
    1 Ratings
    14% below category average
    Shopify
    -
    Ratings
    Scheduling and Shift Management8.01 Ratings00 Ratings
    Workforce Reporting and Analytics5.01 Ratings00 Ratings
    Workforce Compliance Monitoring9.01 Ratings00 Ratings
    Mobile Accessibility10.01 Ratings00 Ratings
    Task Assignment and Tracking5.01 Ratings00 Ratings
    Forecasting and Resource Planning3.01 Ratings00 Ratings
    Staffing Forecasting and Resource Planning3.01 Ratings00 Ratings
    Shift Swapping and Time-Off Requests5.01 Ratings00 Ratings
    Online Storefront
    Comparison of Online Storefront features of Deputy and Shopify
    Feature
    Deputy
    -
    Ratings
    Shopify
    8.4
    149 Ratings
    7% above category average
    Product catalog & listings00 Ratings8.7149 Ratings
    Product management00 Ratings8.2147 Ratings
    Bulk product upload00 Ratings8.3125 Ratings
    Branding00 Ratings8.6146 Ratings
    Mobile storefront00 Ratings9.1142 Ratings
    Product variations00 Ratings7.9139 Ratings
    Website integration00 Ratings8.7140 Ratings
    Visual customization00 Ratings8.7146 Ratings
    CMS00 Ratings7.6118 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of Deputy and Shopify
    Feature
    Deputy
    -
    Ratings
    Shopify
    8.5
    141 Ratings
    10% above category average
    Abandoned cart recovery00 Ratings8.2131 Ratings
    Checkout user experience00 Ratings8.8139 Ratings
    Online Payment System
    Comparison of Online Payment System features of Deputy and Shopify
    Feature
    Deputy
    -
    Ratings
    Shopify
    9.4
    143 Ratings
    12% above category average
    eCommerce security00 Ratings9.4143 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of Deputy and Shopify
    Feature
    Deputy
    -
    Ratings
    Shopify
    8.3
    146 Ratings
    8% above category average
    Promotions & discounts00 Ratings8.4140 Ratings
    Personalized recommendations00 Ratings8.432 Ratings
    SEO00 Ratings8.1135 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of Deputy and Shopify
    Feature
    Deputy
    -
    Ratings
    Shopify
    8.1
    147 Ratings
    1% above category average
    Multi-site management00 Ratings6.719 Ratings
    Order processing00 Ratings9.0144 Ratings
    Inventory management00 Ratings7.6143 Ratings
    Shipping00 Ratings8.4135 Ratings
    Custom functionality00 Ratings8.7136 Ratings
    Best Alternatives
    DeputyShopify
    Small Businesses
    No answers on this topic
    Ecwid by Lightspeed
    Score10 out of 10
    Medium-sized Companies
    Harri
    Score6 out of 10
    Shopify Plus
    Score8.9 out of 10
    Enterprises
    Enterprise eTIME, by ADP (discontinued)
    Score10 out of 10
    IBM Digital Commerce
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DeputyShopify
    Likelihood to Recommend
    8.8
    (409 ratings)
    8.4
    (162 ratings)
    Likelihood to Renew
    8.8
    (46 ratings)
    10.0
    (16 ratings)
    Usability
    9.1
    (404 ratings)
    8.3
    (16 ratings)
    Availability
    9.5
    (5 ratings)
    10.0
    (2 ratings)
    Performance
    9.2
    (5 ratings)
    10.0
    (1 ratings)
    Support Rating
    8.4
    (30 ratings)
    10.0
    (3 ratings)
    In-Person Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    10.0
    (2 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    6.2
    (398 ratings)
    10.0
    (2 ratings)
    Configurability
    7.8
    (6 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    10.0
    (1 ratings)
    Ease of integration
    6.7
    (3 ratings)
    10.0
    (1 ratings)
    Product Scalability
    9.3
    (5 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    9.0
    (5 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    8.8
    (5 ratings)
    10.0
    (1 ratings)
    User Testimonials
    DeputyShopify
    Likelihood to Recommend
    Deputy
    [My own feeling on the subject is] that large teams will probably enjoy the features much more than a smaller team. [In my opinion] I would not have signed up with Deputy had it not been for the integration with my payroll provider. [From my point of view] the cost is not worth it for a small team. [I've found] it has a lot of features geared towards big teams and those are not things you can "opt-out" of from a cost/tier standpoint [as far as I'm concerned].
    Incentivized
    Read full review
    Shopify
    Shopify allowed us to handle matrix items and combined listings. Both of which we could not do on our previous platform. There was some customization involved but overall, it did what we needed it to. The one downside was that if we want to change anything we would have to reload the entire set of matrix items manually.
    Incentivized
    Read full review
    Pros
    Deputy
    • Employee Scheduling - So straightforward and easy to use! Love the copy & past feature!
    • Timekeeping - the App & Kiosk are perfect for employees to clock in and out in a matter of seconds
    • Company Communication - the Newsfeed feature makes it easy to keep everyone up to date on company announcements
    • Task Management - simple to use task lists help keep my team organized
    Incentivized
    Read full review
    Shopify
    • It's base security and integration with trusted security partners (such as NoFraud) is a game-changer when it comes to reliability and a "hands off approach" for our IT department. The up-time is also very good.
    • It offers a wide range of verified plugins that are (for the most part) easy to install and use for any specific scenario you're looking for.
    • It's Analytics area in the admin is actually nice and offers a wide variety of reports that you can run.
    Incentivized
    Read full review
    Cons
    Deputy
    • Integration with various point of sale systems to pull sales data vs. scheduled and/or worked hours.
    • Ability to "re-invite, " change a password or fix an employee-level account if they didn't set things up correctly.
    • An easier way of loading all holidays or facility closure dates for the year. e.g. Google reminds you, Are you open for Thanksgiving this year?
    Incentivized
    Read full review
    Shopify
    • I would love it if Shopify built an in house app which helped us post UGCs and social proof from platforms such as Instagram, Youtube etc. more seamlessly on our website. Right now, we are able to do it through third party apps but the look and feel is just okay.
    Incentivized
    Read full review
    Likelihood to Renew
    Deputy
    The basic functionality and overall efficiency it provides is enough to renew. I still would like to see improvements in reporting and leave management, but overall it is absolutely worth it to have the program. I especially like having remote access and supervisors scheduling and approving time sheets of employees
    Incentivized
    Read full review
    Shopify
    Nothing we have used in the past or have seen thus far even comes close to offering what we get with Shopify Plus, especially for the price. You cannot even come close to getting what we are getting at the price we pay. We are beyond thrilled and Shopify Plus meets and exceeds all of our needs and expectations. We love it!
    Incentivized
    Read full review
    Usability
    Deputy
    Deputy is user-friendly and easy to understand for users with basic to moderate computer knowledge. The Employee is simple and easy for employees to understand. Employees get push notifications when shifts are scheduled and can clock in and out easily directly from the phone or kiosk, or using the website. The only challenge we’ve had is the ability for management to assign leave to employees who have not yet requested time off.
    Incentivized
    Read full review
    Shopify
    It is fairly easy to use Shopify regardless of what task you are attempting to perform. Most things are customizable to a degree without requiring coding ability. I have very limited coding experience and have still been able to navigate my way around changing features of the website that require edits to the code with the use of AI and trial-and-error. This previously wasn't possible with the WooCommerce platform.
    Incentivized
    Read full review
    Reliability and Availability
    Deputy
    We have never had a problem with deputy being unavailable
    Incentivized
    Read full review
    Shopify
    Shopify support is always available when you need them.
    Incentivized
    Read full review
    Performance
    Deputy
    Everything is quick and easy
    Incentivized
    Read full review
    Shopify
    Shopify website speed is quite impressive. Even if we integrate couple apps, it does not hamper the site speed.
    Incentivized
    Read full review
    Support Rating
    Deputy
    Every time I have contacted support they have answered my question within the hour and solved every problem we have had. They follow up to make sure we are satisfied with our results which has been great when we are busy and get distracted
    Incentivized
    Read full review
    Shopify
    In terms of support I give Shopify a 9 out of 10 because they're always very friendly and thorough, and they personally can't solve my problem for me they always point me in the proper direction with the proper information I need to move forward
    Incentivized
    Read full review
    In-Person Training
    Deputy
    It was super easy and quick
    Incentivized
    Read full review
    Shopify
    No answers on this topic
    Online Training
    Deputy
    Did a great job of getting us up to speed with their online documentation.
    Incentivized
    Read full review
    Shopify
    Shopify offered us several trainings to setup a Shopify store, how to build a brand, SEO, product photography etc. All this content have been super helpful in our journey.
    Incentivized
    Read full review
    Implementation Rating
    Deputy
    It took me a bit to get all my staff input from our previous scheduling software. However, once all the information was there, everything went smoothly and we were able to start implementing Deputy right away. It did not take long to train my staff and have them comfortable with using the system.
    Incentivized
    Read full review
    Shopify
    Just start now and make the switch, the sooner the better. You will love it and it is really a simple process
    Incentivized
    Read full review
    Alternatives Considered
    Deputy
    For years we used TimeTrax systems but they were hard to use and required manual downloads of punches, networked setups, and we needed separate setups for each location. When evaluating cloud-based solutions we first tried TSheets, but the higher cost and lack of features made us choose Deputy. Our main complaint about the actual TSheets system was the IPads did not store punches when it first launched so if you lost internet it couldn't store the punches. When we were evaluating the system they were building a police station next door that resulted in intermittent internet outages and the kiosk app basically became a brick until the internet came back on.
    Incentivized
    Read full review
    Shopify
    Big Commerce and SAP Hybris are two other platforms we've investigated and Shopify is by far easiest to use and customize. While it doesn't do everything out of the box, the apps do fill in many gaps. The cost however, is probably the biggest selling point against these other two options.
    Incentivized
    Read full review
    Scalability
    Deputy
    We have gone from using deputy simply to schedule a couple of members of staff on coffee shop shifts, to also scheduling staff in the retail unit part of our business, to now also scheduling team days and having remote working staff start on schedule shifts to track their working hours.
    Incentivized
    Read full review
    Shopify
    Shopify has basic to high-end plans. The plans grow with the brand`s growth and I love that about Shopify.
    Incentivized
    Read full review
    Return on Investment
    Deputy
    • Hundreds of man-hours saved monthly that previously was spent on recording hours work.
    • Holiday management is very clear and support fair treatment of staff.
    • The 100% accuracy of timesheets is amazing. Once approved thousands of timesheets just land in our payroll system thanks to the export/import functions.
    Incentivized
    Read full review
    Shopify
    • It got the store up quickly so the client could start selling. She was previously selling products on Etsy and Facebook and wanted to consolidate everything onto one website, so the main thing Shopify solved was to reduce the store owner's time in managing all her products on multiple sites. Also, we had previously built a website on Wix with all the custom functionality and branding she needed - a truly great, high-end website - but it performed so slowly that it was unusable. So the speed at which Shopify can be set up and then works on the page is appreciable.
    • The website was manageable by the client - she could figure the system out herself after a while so she saved money on costs for hiring developers. She did have to hire developers to customize some of the plug-ins but costs are all relative; it wasn't a high investment compared to building a full e-commerce website. With the complexity and size of her product base and the functionality and branding she wanted to have in a website, and the potential of her business, she would have needed to invest well over $10,000 to get to where she really needs to be. In the end she kept the budget under $5000.00.
    • Costs kept climbing with plug-ins having to be added with everything. My client became more involved in building the website and began to try multiple plugins, and she did not have the skill base to evaluate the plugins functionalities so she chose plugins that did not do everything she needed, and then ended up paying the plugin developers to customize the plugins. So on one hand, it's pretty amazing to be able to bring up an e-commerce website as quickly as a week or so, but on the other hand if you need anything customized or deeper functionality in regards to product searching and filtering on the web page, and management on the backend, it quickly goes beyond the skills of the average person to manage, and above their expected budget as well. In the end my client really did not get anything close to the functionality for the website we had originally envisioned.
    • Shopify was the easiest way we could find to bring the client's products to a global market. We evaluated several other platforms and the functionality simple did not seem to be adequate, so Shopify seemed like the only solution that could do enough of what we needed and still stay within this client's budget. Really the problem in this project was not platform per se but that the budget wasn't large enough. Shopify managed to provide a solution for an ecommerce store with thousands of products on a tiny budget, so in the sense of pure functionality it provided the best value of all the platforms we evaluated. The solution still isn't big enough for this client's business though so, without having insights into this client's post-build sales results, my guess is that because her new website did not make her products easier to sort through, and she likely didn't have much more budget left to invest in SEO and other marketing of the website, her sales probably didn't increase substantially as a result of having built the website. So I think this project all in all did not likely have a high ROI.
    Incentivized
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    ScreenShots

    Deputy Screenshots

    Screenshot of the mobile app displaying who is currently on the clock and who is late.Screenshot of where to find a replacement from a phone in seconds.Screenshot of the iPad app.