TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Deputy

    Score8.6 out of 10
    Small Businesses (1-50 employees)
    Deputy is a web-based workforce manager solution. Deputy is designed to help users simplify their scheduling, timesheets, HR, payroll, tasking, employee communication and administrative tasks. It includes various apps and one click payroll integration that aim to make workforce management easier. The Deputy platform enables users to schedule in line with demand, prepare accurate payroll, and communicate more clearly. Deputy streamlines employee admin, so teams can…

    $5.50

    per month per user

    SugarSync

    Score3.6 out of 10
    N/ASugarSync is a cloud storage and backup solution designed for small businesses.

    $7.50

    per month

    Pricing
    DeputySugarSync
    Editions & Modules
    Lite
    $5.50
    per month per user
    Core
    $7.25
    per month per user
    Pro
    $10
    per month per user
    100 GB
    $7.49
    per month
    250 GB
    $9.99
    per month
    500 GB
    $18.95
    per month
    Offerings
    Pricing Offerings
    DeputySugarSync
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsDiscount available for annual billing.—
    More Pricing Information
    Community Pulse
    DeputySugarSync
    Considered Both Products
    Deputy
    No answer on this topic
    Ziff Davis Inc
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    385 Answers
    No answers on this topic
    Delivers good value for the price
    97%
    Delivers good value for the price
    363 Answers
    No answers on this topic
    Happy with the feature set
    90%
    Happy with the feature set
    366 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    321 Answers
    No answers on this topic
    Implementation went as expected
    91%
    Implementation went as expected
    348 Answers
    No answers on this topic
    Features
    DeputySugarSync
    Workforce Management Software Features
    Comparison of Workforce Management Software Features features of Deputy and SugarSync
    Feature
    Deputy
    6.0
    1 Ratings
    14% below category average
    SugarSync
    -
    Ratings
    Scheduling and Shift Management8.01 Ratings00 Ratings
    Workforce Reporting and Analytics5.01 Ratings00 Ratings
    Workforce Compliance Monitoring9.01 Ratings00 Ratings
    Mobile Accessibility10.01 Ratings00 Ratings
    Task Assignment and Tracking5.01 Ratings00 Ratings
    Forecasting and Resource Planning3.01 Ratings00 Ratings
    Staffing Forecasting and Resource Planning3.01 Ratings00 Ratings
    Shift Swapping and Time-Off Requests5.01 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Deputy and SugarSync
    Feature
    Deputy
    -
    Ratings
    SugarSync
    9.4
    8 Ratings
    11% above category average
    Versioning00 Ratings8.06 Ratings
    Video files00 Ratings9.05 Ratings
    Audio files00 Ratings10.05 Ratings
    Document collaboration00 Ratings10.07 Ratings
    Access control00 Ratings10.08 Ratings
    File search00 Ratings9.08 Ratings
    Device sync00 Ratings10.08 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of Deputy and SugarSync
    Feature
    Deputy
    -
    Ratings
    SugarSync
    9.7
    8 Ratings
    11% above category average
    User and role management00 Ratings10.07 Ratings
    File organization00 Ratings9.08 Ratings
    Device management00 Ratings10.08 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of Deputy and SugarSync
    Feature
    Deputy
    -
    Ratings
    SugarSync
    10.0
    8 Ratings
    14% above category average
    Performance00 Ratings10.08 Ratings
    Reliability00 Ratings10.08 Ratings
    Storage Reports00 Ratings10.06 Ratings
    Best Alternatives
    DeputySugarSync
    Small Businesses
    No answers on this topic
    IDrive Online Backup and Object Storage e2
    Score9.1 out of 10
    Medium-sized Companies
    Harri
    Score6 out of 10
    Apple iCloud
    Score8.4 out of 10
    Enterprises
    Enterprise eTIME, by ADP (discontinued)
    Score10 out of 10
    ownCloud
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DeputySugarSync
    Likelihood to Recommend
    8.8
    (409 ratings)
    10.0
    (10 ratings)
    Likelihood to Renew
    8.8
    (46 ratings)
    9.0
    (3 ratings)
    Usability
    9.1
    (404 ratings)
    -
    (0 ratings)
    Availability
    9.5
    (5 ratings)
    -
    (0 ratings)
    Performance
    9.2
    (5 ratings)
    -
    (0 ratings)
    Support Rating
    8.4
    (30 ratings)
    10.0
    (1 ratings)
    In-Person Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    10.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    6.2
    (398 ratings)
    -
    (0 ratings)
    Configurability
    7.8
    (6 ratings)
    -
    (0 ratings)
    Ease of integration
    6.7
    (3 ratings)
    -
    (0 ratings)
    Product Scalability
    9.3
    (5 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.0
    (5 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.8
    (5 ratings)
    -
    (0 ratings)
    User Testimonials
    DeputySugarSync
    Likelihood to Recommend
    Deputy
    [My own feeling on the subject is] that large teams will probably enjoy the features much more than a smaller team. [In my opinion] I would not have signed up with Deputy had it not been for the integration with my payroll provider. [From my point of view] the cost is not worth it for a small team. [I've found] it has a lot of features geared towards big teams and those are not things you can "opt-out" of from a cost/tier standpoint [as far as I'm concerned].
    Incentivized
    Read full review
    Ziff Davis Inc
    When doing daily jobs, if you’re sharing large files, I think Dropbox works a lot better but if you have a system where you’re working within that system and you want to be able to work with that system and have certain folders that you have access to all the time then SugarSync might be just the ticket.
    Incentivized
    Read full review
    Pros
    Deputy
    • Employee Scheduling - So straightforward and easy to use! Love the copy & past feature!
    • Timekeeping - the App & Kiosk are perfect for employees to clock in and out in a matter of seconds
    • Company Communication - the Newsfeed feature makes it easy to keep everyone up to date on company announcements
    • Task Management - simple to use task lists help keep my team organized
    Incentivized
    Read full review
    Ziff Davis Inc
    • Sync files in any folder - rather than forcing you to store them in a certain place (Although this can be confusing too)
    • Works in the background - although this is true for all
    • You can share with others - including those who do not use SugarSync
    Incentivized
    Read full review
    Cons
    Deputy
    • Integration with various point of sale systems to pull sales data vs. scheduled and/or worked hours.
    • Ability to "re-invite, " change a password or fix an employee-level account if they didn't set things up correctly.
    • An easier way of loading all holidays or facility closure dates for the year. e.g. Google reminds you, Are you open for Thanksgiving this year?
    Incentivized
    Read full review
    Ziff Davis Inc
    • Can only think of one thing. I have helped others to get going with SugarSync and they if they have problems it is understanding the cloud.... So maybe (if it dosen't exist already) I would like to have a animation of the proces with "flying" folders between desktops, clouds etc. Otherwise SugarSync is just great.
    Incentivized
    Read full review
    Likelihood to Renew
    Deputy
    The basic functionality and overall efficiency it provides is enough to renew. I still would like to see improvements in reporting and leave management, but overall it is absolutely worth it to have the program. I especially like having remote access and supervisors scheduling and approving time sheets of employees
    Incentivized
    Read full review
    Ziff Davis Inc
    1. Freemium model is the ideal marketing for an app like this. 2. Now their sync methods with Android are worse
    Read full review
    Usability
    Deputy
    Deputy is user-friendly and easy to understand for users with basic to moderate computer knowledge. The Employee is simple and easy for employees to understand. Employees get push notifications when shifts are scheduled and can clock in and out easily directly from the phone or kiosk, or using the website. The only challenge we’ve had is the ability for management to assign leave to employees who have not yet requested time off.
    Incentivized
    Read full review
    Ziff Davis Inc
    No answers on this topic
    Reliability and Availability
    Deputy
    We have never had a problem with deputy being unavailable
    Incentivized
    Read full review
    Ziff Davis Inc
    No answers on this topic
    Performance
    Deputy
    Everything is quick and easy
    Incentivized
    Read full review
    Ziff Davis Inc
    No answers on this topic
    Support Rating
    Deputy
    Every time I have contacted support they have answered my question within the hour and solved every problem we have had. They follow up to make sure we are satisfied with our results which has been great when we are busy and get distracted
    Incentivized
    Read full review
    Ziff Davis Inc
    Customer service is amazing, they are always fast to respond and very helpful.
    Incentivized
    Read full review
    In-Person Training
    Deputy
    It was super easy and quick
    Incentivized
    Read full review
    Ziff Davis Inc
    No answers on this topic
    Online Training
    Deputy
    Did a great job of getting us up to speed with their online documentation.
    Incentivized
    Read full review
    Ziff Davis Inc
    No answers on this topic
    Implementation Rating
    Deputy
    It took me a bit to get all my staff input from our previous scheduling software. However, once all the information was there, everything went smoothly and we were able to start implementing Deputy right away. It did not take long to train my staff and have them comfortable with using the system.
    Incentivized
    Read full review
    Ziff Davis Inc
    No answers on this topic
    Alternatives Considered
    Deputy
    For years we used TimeTrax systems but they were hard to use and required manual downloads of punches, networked setups, and we needed separate setups for each location. When evaluating cloud-based solutions we first tried TSheets, but the higher cost and lack of features made us choose Deputy. Our main complaint about the actual TSheets system was the IPads did not store punches when it first launched so if you lost internet it couldn't store the punches. When we were evaluating the system they were building a police station next door that resulted in intermittent internet outages and the kiosk app basically became a brick until the internet came back on.
    Incentivized
    Read full review
    Ziff Davis Inc
    SugarSync, like all solutions, has its place in the data storage stack within a company. The main reason SugarSync is better than the other solutions is that it enables me to leave my hard drive organized and keep my existing file trees. I don't have to constantly move or copy files to a specific folder if I want them backed up.
    Incentivized
    Read full review
    Scalability
    Deputy
    We have gone from using deputy simply to schedule a couple of members of staff on coffee shop shifts, to also scheduling staff in the retail unit part of our business, to now also scheduling team days and having remote working staff start on schedule shifts to track their working hours.
    Incentivized
    Read full review
    Ziff Davis Inc
    No answers on this topic
    Return on Investment
    Deputy
    • Hundreds of man-hours saved monthly that previously was spent on recording hours work.
    • Holiday management is very clear and support fair treatment of staff.
    • The 100% accuracy of timesheets is amazing. Once approved thousands of timesheets just land in our payroll system thanks to the export/import functions.
    Incentivized
    Read full review
    Ziff Davis Inc
    • There were some opensource alternatives but we wanted something with better support which SugarSync offers.
    • We achieved faster project collaboration with SugarSync.
    Incentivized
    Read full review
    ScreenShots

    Deputy Screenshots

    Screenshot of the mobile app displaying who is currently on the clock and who is late.Screenshot of where to find a replacement from a phone in seconds.Screenshot of the iPad app.