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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dialpad Sell

    Score8.7 out of 10
    N/ADialpad Sell is a phone system built for sales, with real-time coaching and CRM integrations. It features call analytics, voice intelligence with objection handling, call sentiment analysis for just-in-time coaching, and support for a range of headsets and phones.N/A

    Emptoris

    Score5.5 out of 10
    N/AN/A

    $59

    Per User Per Month

    Pricing
    Dialpad SellEmptoris
    Editions & Modules
    No answers on this topic
    Emptoris
    $59.00
    Per User Per Month
    Offerings
    Pricing Offerings
    Dialpad SellEmptoris
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Dialpad SellEmptoris
    Considered Both Products
    Dialpad
    No answer on this topic
    IBM
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    22 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    18 Answers
    No answers on this topic
    Happy with the feature set
    92%
    Happy with the feature set
    22 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    16 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    16 Answers
    No answers on this topic
    Features
    Dialpad SellEmptoris
    Preview Dialer
    Comparison of Preview Dialer features of Dialpad Sell and Emptoris
    Feature
    Dialpad Sell
    8.0
    22 Ratings
    9% above category average
    Emptoris
    -
    Ratings
    Contact preview8.021 Ratings00 Ratings
    Dialer-CRM integration8.018 Ratings00 Ratings
    Call notes & tags8.020 Ratings00 Ratings
    Automatic call logging8.020 Ratings00 Ratings
    Core Dialer
    Comparison of Core Dialer features of Dialpad Sell and Emptoris
    Feature
    Dialpad Sell
    8.5
    22 Ratings
    10% above category average
    Emptoris
    -
    Ratings
    Outbound dialing8.022 Ratings00 Ratings
    Inbound routing8.022 Ratings00 Ratings
    Custom caller ID7.121 Ratings00 Ratings
    Click-to-call9.020 Ratings00 Ratings
    Recorded voicemail drop10.019 Ratings00 Ratings
    Dialer contact import8.919 Ratings00 Ratings
    Campaign & list management8.216 Ratings00 Ratings
    Call Follow-up and Quality Assurance
    Comparison of Call Follow-up and Quality Assurance features of Dialpad Sell and Emptoris
    Feature
    Dialpad Sell
    8.0
    21 Ratings
    4% above category average
    Emptoris
    -
    Ratings
    Follow-up calls8.019 Ratings00 Ratings
    Dialer reporting & analytics7.021 Ratings00 Ratings
    Dialer compliance9.018 Ratings00 Ratings
    Contract Authoring
    Comparison of Contract Authoring features of Dialpad Sell and Emptoris
    Feature
    Dialpad Sell
    -
    Ratings
    Emptoris
    8.3
    4 Ratings
    1% above category average
    Contract creation00 Ratings9.04 Ratings
    Contract templates00 Ratings7.84 Ratings
    Clause library/saved fields00 Ratings8.34 Ratings
    Guided logic00 Ratings8.02 Ratings
    Contract Collaboration
    Comparison of Contract Collaboration features of Dialpad Sell and Emptoris
    Feature
    Dialpad Sell
    -
    Ratings
    Emptoris
    7.9
    4 Ratings
    4% below category average
    Contract sharing00 Ratings8.04 Ratings
    Contract editing00 Ratings8.74 Ratings
    Collaborating on contracts00 Ratings7.53 Ratings
    MS Word plug-in00 Ratings7.52 Ratings
    Approval process00 Ratings8.24 Ratings
    Interdepartmental workflows00 Ratings7.84 Ratings
    Contract Monitoring
    Comparison of Contract Monitoring features of Dialpad Sell and Emptoris
    Feature
    Dialpad Sell
    -
    Ratings
    Emptoris
    7.8
    5 Ratings
    5% below category average
    Contract database00 Ratings7.75 Ratings
    Contract search00 Ratings7.55 Ratings
    Contract milestone reminders & alerts00 Ratings8.53 Ratings
    Custom contract reports00 Ratings7.44 Ratings
    Tracking contract status00 Ratings8.44 Ratings
    Compliance check00 Ratings7.93 Ratings
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    Dialpad SellEmptoris
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    Score8.8 out of 10
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    Score8.2 out of 10
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    Nooks
    Score9.2 out of 10
    Conga CLM
    Score8.8 out of 10
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    Revenue.io
    Score8 out of 10
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    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Dialpad SellEmptoris
    Likelihood to Recommend
    8.9
    (24 ratings)
    8.1
    (15 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    8.0
    (10 ratings)
    Usability
    8.4
    (3 ratings)
    8.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (2 ratings)
    User Testimonials
    Dialpad SellEmptoris
    Likelihood to Recommend
    Dialpad
    Well, There are numerous scenarios where a Dialpad can be very helpful in terms of communication tools. It allows the user to send text unlimited messages, making outbound calls, and review daily, weekly, monthly, or custom analytics. Saving n number of contact details, easy to search them on Dialpad. As of now, I did not come across any scenario where I can say Dialpad would not be suited.
    Read full review
    IBM
    If you have a highly bureaucratic organization that is heavily focused on procurement, Emptoris can provide some value. It seemed to be very good at linking the contract information to procurement for better spend control. If you are trying to implement a standalone contract management solution that allows you to easily create contracts and store them in a central location, this isn't the tool for you. There doesn't appear to be a simplified implementation. In general, when a SaaS solution has a complicated and expensive implementation, I am very skeptical. This does not show that the vendor is trying to move customers forward on a single code base. If that many things need to be done during implementation, you are starting to customize the solution for every customer. This hurts the vendor's ability to scale and make improvements in the future.
    Incentivized
    Read full review
    Pros
    Dialpad
    • Speed of the messages that are sent are excellent!
    • The voicemail drop section so i dont have to resay the reason for the call to multiple clients with the same issue
    • The saving of information so i dont have to retype everything over again
    Read full review
    IBM
    • Document protection - the Check Out contract feature is a great way to allow external parties to make modifications to contract language without the ability to accept those changes. Those redlines can then be imported back into Emptoris and reviewed or further modified as needed.
    • Notifications & reminders - you can trigger an email manually from within the system, or you can configure automated notifications andreminders to alert users when a new task is received or has aged a given amount of days, etc.
    • Interview wizard - there is a lot of value in the interview wizard. Administrators can configure screens with selecting options via check boxes, radio buttons, or typed-in values. Variables and conditions can be used to selectively populate fields within the contract or apply other options, making for a quick and convenient method to generate contracts conforming to corporate standards.
    • Field customization - administrators can customize a list of options for various fields including contract substatus, address type, and user created business term variables.
    • Approvals - many different options are available to configure approvals to trigger automatically upon presenting and/or executing the contract including specific individuals, one or more approver groups, or based upon various criteria including terms within the contract, type of contract, or the contract's owning organization.
    Incentivized
    Read full review
    Cons
    Dialpad
    • I would like it to be a tad bit more customizable
    • I wish action list could be automatically added to notes on desktop
    • I wish you could send follow up emails automatically after call right from Dialpad
    • PhoneBurner feature for autocalling
    Incentivized
    Read full review
    IBM
    • Reporting, Emptoris comes with standard reports which can not always can be fit into our business. This needs to be improved. I hope Emptoris is addressing this issue in their latest releases.
    • Though the feature of editing language in MS word is excellent, loading MS word takes time.
    Read full review
    Likelihood to Renew
    Dialpad
    We love using Dialpad and will continue to use it
    Read full review
    IBM
    There are a lot of new, exciting products coming out in every field and I believe that there is always something better right over the horizon. If it was my choice, I would review my usage of Emptoris and other software periodically to make sure I'm using the most efficient software possible.
    Incentivized
    Read full review
    Usability
    Dialpad
    Dialpad Sell is Very easy to use, whether at home or in the office dial pad has very sleek and easy to use features, all features are easy to find and are pretty self explanatory, the switch from regular phones to dial pad was a very easy and non stressful switch for our whole team
    Incentivized
    Read full review
    IBM
    Emptoris is a pretty robust tool overall. Learning curve is small and it is simple to use
    Incentivized
    Read full review
    Support Rating
    Dialpad
    No answers on this topic
    IBM
    The above rating for the overall support from Emptoris is for their product / product support, roll out training and refresher training / ongoing training, which is not only good but superior. There is no major or reconizable bad review that can be given to Emptoris at this point in time, from where is stands.
    Incentivized
    Read full review
    Alternatives Considered
    Dialpad
    I think that Skype for Business was a clunky system to use and didn't seem as up-to-date with their interface as Dialpad Sell does. I have found that Slack does a better job at communicating within the company, but Dialpad Sell is still the best system for external outreach.
    Incentivized
    Read full review
    IBM
    I am a fan of Ariba to be used for the entire lifecycle of Sourcing. From RFX's to cutting PO's. I feel Emptoris misses the boat on the idea of a "One Stop Shop" for all of your Sourcing/Purchasing needs
    Incentivized
    Read full review
    Return on Investment
    Dialpad
    • It has helped me to understand easily the different accents of people
    • Dialpad has helped me to analyze my past calls and help me to grow
    • It also shows the number of Csats and your team in real time which also creates a healthy competition
    Read full review
    IBM
    • We won the 2005 Baseline Magazine Award for best ROI related to a technology implementation with an ROI 5544% (see 2005 Baseline ROI Awards, GlaxoSmithkline).
    • We always felt we could do "two times the work, with half the people and deliver double the savings".
    Incentivized
    Read full review
    ScreenShots