Dialpad Sell vs. Mixmax

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dialpad Sell
Score 9.5 out of 10
N/A
Dialpad Sell is a phone system built for sales, with real-time coaching and CRM integrations. It features call analytics, voice intelligence with objection handling, call sentiment analysis for just-in-time coaching, and support for a range of headsets and phones.N/A
Mixmax
Score 8.8 out of 10
N/A
Mixmax, a sales engagement platform for businesses using Gmail, helps revenue teams accelerate revenue at every stage of the customer journey. This product amplifies AEs, CSMs, and anyone in a customer-facing role, not just SDRs. By automating repetitive tasks and organizing their daily workflows, Mixmax aims to increase reps' productivity and empowers them with tools that help them sell. The vendor offers 5…
$29
per month
Pricing
Dialpad SellMixmax
Editions & Modules
No answers on this topic
SMB
$29
per user/per month
Growth
$65
per user/per month
Free Plan
Free
Enterprise
Contact sales team
Offerings
Pricing Offerings
Dialpad SellMixmax
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Dialpad SellMixmax
Features
Dialpad SellMixmax
Preview Dialer
Comparison of Preview Dialer features of Product A and Product B
Dialpad Sell
8.0
22 Ratings
11% above category average
Mixmax
-
Ratings
Contact preview8.021 Ratings00 Ratings
Dialer-CRM integration8.018 Ratings00 Ratings
Call notes & tags7.920 Ratings00 Ratings
Automatic call logging8.020 Ratings00 Ratings
Core Dialer
Comparison of Core Dialer features of Product A and Product B
Dialpad Sell
8.4
22 Ratings
10% above category average
Mixmax
-
Ratings
Outbound dialing8.022 Ratings00 Ratings
Inbound routing8.022 Ratings00 Ratings
Custom caller ID7.021 Ratings00 Ratings
Click-to-call9.020 Ratings00 Ratings
Recorded voicemail drop10.019 Ratings00 Ratings
Dialer contact import8.919 Ratings00 Ratings
Campaign & list management8.216 Ratings00 Ratings
Call Follow-up and Quality Assurance
Comparison of Call Follow-up and Quality Assurance features of Product A and Product B
Dialpad Sell
8.0
21 Ratings
7% above category average
Mixmax
-
Ratings
Follow-up calls8.019 Ratings00 Ratings
Dialer reporting & analytics7.121 Ratings00 Ratings
Dialer compliance9.018 Ratings00 Ratings
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Dialpad SellMixmax
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Score 8.8 out of 10
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Outreach
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Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Dialpad SellMixmax
Likelihood to Recommend
8.9
(24 ratings)
10.0
(25 ratings)
Likelihood to Renew
9.1
(1 ratings)
-
(0 ratings)
Usability
8.4
(3 ratings)
-
(0 ratings)
Support Rating
-
(0 ratings)
9.0
(4 ratings)
User Testimonials
Dialpad SellMixmax
Likelihood to Recommend
Dialpad
Well, There are numerous scenarios where a Dialpad can be very helpful in terms of communication tools. It allows the user to send text unlimited messages, making outbound calls, and review daily, weekly, monthly, or custom analytics. Saving n number of contact details, easy to search them on Dialpad. As of now, I did not come across any scenario where I can say Dialpad would not be suited.
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Mixmax
Mixmax is very useful for reaching out to multiple clients at once, when you have to send them a similar message and get that message out as quickly as possible. It is also great for scheduling emails to go out later, such as when you are Out of Office or want to send something during the weekend
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Pros
Dialpad
  • Speed of the messages that are sent are excellent!
  • The voicemail drop section so i dont have to resay the reason for the call to multiple clients with the same issue
  • The saving of information so i dont have to retype everything over again
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Mixmax
  • I have been using this platform in my company to handling the email tracking and engaging with the emails, it is far most the best help that I can have to actually do my work to great extent.
  • It helps me to create a pool in my own email inbox instead of creating in one system and then transferring it to others.
  • It also has amazing feature which is totally automated.
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Cons
Dialpad
  • I would like it to be a tad bit more customizable
  • I wish action list could be automatically added to notes on desktop
  • I wish you could send follow up emails automatically after call right from Dialpad
  • PhoneBurner feature for autocalling
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Mixmax
  • In window templates do not always populate when composing a new email via Gmail.
  • PDF preview is not always the best approach for sharing a PDF.
  • Mixmax web app is cluttered for a new user - takes a little time to understand where everything is located in the web app.
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Likelihood to Renew
Dialpad
We love using Dialpad and will continue to use it
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Mixmax
No answers on this topic
Usability
Dialpad
Dialpad Sell is Very easy to use, whether at home or in the office dial pad has very sleek and easy to use features, all features are easy to find and are pretty self explanatory, the switch from regular phones to dial pad was a very easy and non stressful switch for our whole team
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Mixmax
No answers on this topic
Support Rating
Dialpad
No answers on this topic
Mixmax
Every time I have reached out to Mixmax I automatically get an email from a trained professional who has perfect insight into my issue with an understandable reason to why I am having and issue offers me a solution. The wait time is only around 5 minutes and they are always offering sympathy in certain situations.
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Alternatives Considered
Dialpad
I think that Skype for Business was a clunky system to use and didn't seem as up-to-date with their interface as Dialpad Sell does. I have found that Slack does a better job at communicating within the company, but Dialpad Sell is still the best system for external outreach.
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Mixmax
Tellwise is a bit more expensive $29/month/user and provides a bit more extended functionality for email and marketing automation. However, Mixmax's feature-set is still suitable for marketing automation and covers everything that is necessary for most sales for early-stage startups, for a much cheaper price (just $9/month/user for the "starter" plan).
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Return on Investment
Dialpad
  • It has helped me to understand easily the different accents of people
  • Dialpad has helped me to analyze my past calls and help me to grow
  • It also shows the number of Csats and your team in real time which also creates a healthy competition
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Mixmax
  • Mixmax has probably saved me 2 or 3 business deals simply by having the "remind" feature because I didn't forget about the communication with the person.
  • It saves 10% of my time from having to search through email to find important communications with business contacts.
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ScreenShots