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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dialpad Sell

    Score8.7 out of 10
    N/ADialpad Sell is a phone system built for sales, with real-time coaching and CRM integrations. It features call analytics, voice intelligence with objection handling, call sentiment analysis for just-in-time coaching, and support for a range of headsets and phones.N/A

    PhoneBurner

    Score5.3 out of 10
    Small Businesses (1-50 employees)
    PhoneBurner is an automatic phone dialing system. It provides the ability to load a list of contacts and includes a built-in contact manager. It allows users to record a voicemail message and to choose which contacts to call.

    $165

    per month per user

    Pricing
    Dialpad SellPhoneBurner
    Editions & Modules
    No answers on this topic
    Standard
    $165
    per month per user
    Professional
    $195
    per month per user
    Premium
    $215
    per month per user
    Offerings
    Pricing Offerings
    Dialpad SellPhoneBurner
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details15% discount available with an annual contract. No setup fees. No per minutes fees. No credit card free trial. Admin account is free unless engaged in dialing.
    More Pricing Information
    Community Pulse
    Dialpad SellPhoneBurner
    Considered Both Products
    Dialpad
    Chose Dialpad Sell
    I like Dialpad so much more than PB simply for its analytics and follow up notes. I also love how you can text clients through DP which in PB, you cannot do. The AI technology and communications with the user is something that is so beneficial to it's users and therefore, I …
    Incentivized
    PhoneBurner
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    22 Answers
    88%
    Would buy again
    7 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    18 Answers
    88%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    92%
    Happy with the feature set
    22 Answers
    88%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    16 Answers
    86%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    16 Answers
    88%
    Implementation went as expected
    7 Answers
    Features
    Dialpad SellPhoneBurner
    Preview Dialer
    Comparison of Preview Dialer features of Dialpad Sell and PhoneBurner
    Feature
    Dialpad Sell
    8.0
    22 Ratings
    9% above category average
    PhoneBurner
    7.4
    8 Ratings
    1% above category average
    Contact preview8.021 Ratings8.68 Ratings
    Dialer-CRM integration8.018 Ratings6.77 Ratings
    Call notes & tags8.020 Ratings5.87 Ratings
    Automatic call logging8.020 Ratings8.78 Ratings
    Core Dialer
    Comparison of Core Dialer features of Dialpad Sell and PhoneBurner
    Feature
    Dialpad Sell
    8.5
    22 Ratings
    10% above category average
    PhoneBurner
    9.2
    8 Ratings
    18% above category average
    Outbound dialing8.022 Ratings9.08 Ratings
    Inbound routing8.022 Ratings8.94 Ratings
    Custom caller ID7.121 Ratings9.07 Ratings
    Click-to-call9.020 Ratings9.36 Ratings
    Recorded voicemail drop10.019 Ratings9.87 Ratings
    Dialer contact import8.919 Ratings9.47 Ratings
    Campaign & list management8.216 Ratings9.47 Ratings
    Call Follow-up and Quality Assurance
    Comparison of Call Follow-up and Quality Assurance features of Dialpad Sell and PhoneBurner
    Feature
    Dialpad Sell
    8.0
    21 Ratings
    4% above category average
    PhoneBurner
    9.2
    8 Ratings
    18% above category average
    Follow-up calls8.019 Ratings9.47 Ratings
    Dialer reporting & analytics7.021 Ratings8.78 Ratings
    Dialer compliance9.018 Ratings9.47 Ratings
    Best Alternatives
    Dialpad SellPhoneBurner
    Small Businesses
    Orum
    Score8.8 out of 10
    Dialpad Sell
    Score8.7 out of 10
    Medium-sized Companies
    Nooks
    Score9.2 out of 10
    Nooks
    Score9.2 out of 10
    Enterprises
    Revenue.io
    Score8 out of 10
    Dialpad Sell
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Dialpad SellPhoneBurner
    Likelihood to Recommend
    8.9
    (24 ratings)
    6.5
    (8 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.4
    (3 ratings)
    9.3
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    8.6
    (5 ratings)
    User Testimonials
    Dialpad SellPhoneBurner
    Likelihood to Recommend
    Dialpad
    Well, There are numerous scenarios where a Dialpad can be very helpful in terms of communication tools. It allows the user to send text unlimited messages, making outbound calls, and review daily, weekly, monthly, or custom analytics. Saving n number of contact details, easy to search them on Dialpad. As of now, I did not come across any scenario where I can say Dialpad would not be suited.
    Read full review
    PhoneBurner
    I like that you can dial out so many leads and double the efficiency of the agent. The only thing that bothers me is sometimes, system down issue.
    Incentivized
    Read full review
    Pros
    Dialpad
    • Speed of the messages that are sent are excellent!
    • The voicemail drop section so i dont have to resay the reason for the call to multiple clients with the same issue
    • The saving of information so i dont have to retype everything over again
    Read full review
    PhoneBurner
    • PhoneBurner connects to Hubspot so that my team doesn't have to go back and forth.
    • The amount of time it takes to get through a list of calls has almost been cut in half.
    • The opportunity to do leave a voicemail without having to leave it on each call is a huge time saver.
    Incentivized
    Read full review
    Cons
    Dialpad
    • I would like it to be a tad bit more customizable
    • I wish action list could be automatically added to notes on desktop
    • I wish you could send follow up emails automatically after call right from Dialpad
    • PhoneBurner feature for autocalling
    Incentivized
    Read full review
    PhoneBurner
    • Could be a little better on the pricing.
    • Could offer a better central administrative function.
    • Could provide more updates to the app.
    Incentivized
    Read full review
    Likelihood to Renew
    Dialpad
    We love using Dialpad and will continue to use it
    Read full review
    PhoneBurner
    No answers on this topic
    Usability
    Dialpad
    Dialpad Sell is Very easy to use, whether at home or in the office dial pad has very sleek and easy to use features, all features are easy to find and are pretty self explanatory, the switch from regular phones to dial pad was a very easy and non stressful switch for our whole team
    Incentivized
    Read full review
    PhoneBurner
    PhoneBurner as I said before, has an excellent graphical interface, super friendly, with menus that the user can easily find and program the calls. The layout is good, fast, and has little delay and errors. I really like the tool and from the beginning, I had no difficulty with the usability.
    Incentivized
    Read full review
    Support Rating
    Dialpad
    No answers on this topic
    PhoneBurner
    Every interaction I have had with any member of their support team has been pleasant. Issues are quickly addressed and their response time is excellent through the chat service.
    Incentivized
    Read full review
    Alternatives Considered
    Dialpad
    I think that Skype for Business was a clunky system to use and didn't seem as up-to-date with their interface as Dialpad Sell does. I have found that Slack does a better job at communicating within the company, but Dialpad Sell is still the best system for external outreach.
    Incentivized
    Read full review
    PhoneBurner
    We selected PhoneBurner because it is very easy to integrate with Zoho CRM and if you have a silver plan, you can do a lot such as Sending SMS and unlimited calling, you can also record and drop voicemail, timezone calling is automatic. It is a good dialer to use if you are part of sales.
    Incentivized
    Read full review
    Return on Investment
    Dialpad
    • It has helped me to understand easily the different accents of people
    • Dialpad has helped me to analyze my past calls and help me to grow
    • It also shows the number of Csats and your team in real time which also creates a healthy competition
    Read full review
    PhoneBurner
    • [I believe] it has cost me a fortune in wasted time trying to make the Hubspot integration [work] (to no avail).
    • [I believe] if the Hubspot integration actually worked, we would probably get decent ROI from the speedier calling.
    Incentivized
    Read full review
    ScreenShots

    PhoneBurner Screenshots

    Screenshot of the dialing interfaceScreenshot of PhoneBurner's spam flag and answer rate solutionScreenshot of an overview of PhoneBurner's lead routingScreenshot of an illustration of a call workflowScreenshot of PhoneBurner's inbuilt analyticsScreenshot of Connect Scores pickup probability