Diligent Boards vs. PowerDMS by NEOGOV

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Diligent Boards
Score 9.4 out of 10
N/A
Today’s directors need fast, informed decision-making and seamless governance workflows. Diligent Boards automates board and committee meeting creation, streamlines preparation and enhances collaboration with secure, integrated tools. More broadly, Diligent solutions provide a growth trajectory on the path to good governance and bundle capabilities that support the evolution of forward-looking boards and leadership teams. Save time by digitizing meeting materials and…N/A
PowerDMS by NEOGOV
Score 7.1 out of 10
N/A
PowerDMS by NEOGOV is a software platform designed to recruit, train, equip, and protect employees across their careers, used for policy management, community engagement, and staff scheduling.N/A
Pricing
Diligent BoardsPowerDMS by NEOGOV
Editions & Modules
No answers on this topic
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Offerings
Pricing Offerings
Diligent BoardsPowerDMS by NEOGOV
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsDiligent Board Plans include... Essential: Built for organizations looking to embrace governance best practices and digital transformation Pro: Built for organizations that are looking to embrace end-to-end security around key governance processes like board meeting preparation, communication, and questionnaires. Enterprise: For high performing boards looking to maximize effectiveness of committees and prepare for proxy season.
More Pricing Information
Community Pulse
Diligent BoardsPowerDMS by NEOGOV
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User Ratings
Diligent BoardsPowerDMS by NEOGOV
Likelihood to Recommend
9.4
(80 ratings)
9.2
(131 ratings)
Likelihood to Renew
9.5
(8 ratings)
8.8
(14 ratings)
Usability
9.0
(6 ratings)
6.9
(24 ratings)
Availability
9.1
(1 ratings)
8.2
(1 ratings)
Performance
9.1
(1 ratings)
8.5
(8 ratings)
Support Rating
9.1
(77 ratings)
8.9
(32 ratings)
In-Person Training
-
(0 ratings)
9.1
(1 ratings)
Online Training
9.1
(1 ratings)
9.1
(1 ratings)
Implementation Rating
8.0
(4 ratings)
9.1
(8 ratings)
Configurability
9.1
(1 ratings)
4.5
(1 ratings)
Ease of integration
9.1
(1 ratings)
8.5
(8 ratings)
Product Scalability
9.1
(1 ratings)
7.3
(1 ratings)
Vendor post-sale
9.1
(1 ratings)
8.2
(1 ratings)
Vendor pre-sale
9.1
(1 ratings)
8.2
(1 ratings)
User Testimonials
Diligent BoardsPowerDMS by NEOGOV
Likelihood to Recommend
Diligent Corporation
I'm pretty sure I've given a description of this in one of my prior answers, but I would like to give a further note of my example that this is well suited for board pack production for our board meetings, specifically in relation to the PLC board meetings we hold regularly within the company function.
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NEOGOV
This software is very well suited for law enforcement agencies of all sizes from 5 to 5000 officers. There is a mobile app that allows officers to quickly and easily search while out in the field or on a call. They can quickly review a policy, locate a form, pull up a map and much more using either the mobile app or the desktop application.
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Pros
Diligent Corporation
  • Customer service is great. if any of the built resources are not sufficient to resolve a challenge, reaching out to Diligent, there is always someone ready to assist till a challenge is resolved
  • Assistance is readily available at any given time
  • Diligent is progressive, always creating ways to ease how we do work
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NEOGOV
  • Policy management- [Users] sign for, and can take [tests] to prove understanding of policy right in the application. As [the] policy is updated, old versions are retained, so that we not only know what a policy contains, we can track changes and provide information on what a policy was at any given time in the past.
  • Training- Users receive notifications when training is due and are guided to complete the training. If the training requires recertification, PowerDMS can be configured to alert the user that re-training is needed, without a supervisor needing to keep track. All documents used in training, including presentations and videos, can be contained in the PowerDMS course, so we can prove not only that an employee was trained, but exactly what curriculum was use din any given training.
  • Accreditation Assessment- [Our] accreditation standards manual is uploaded directly into PowerDMS. Proofs are accomplished using the actual policy and procedure, as well as the documents created during the workday. There is absolutely no duplication of effort.
  • Communications accountability- Email [can] be read and forgotten. With PowerDMS, a document can be distributed for user signatures, insuring that the user took affirmative action to read and understand the document.
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Cons
Diligent Corporation
  • not so easy to handle access when we have to arrange a specific, non-standard set up of access: sometimes we have to limit the access to one or few of the members of a particular book
  • calendar function will be useful, but it is an additional cost
  • flexible view options: vertical vs. horizontal
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NEOGOV
  • The Workflow process in PowerDMS is not as easy to grasp as some of the other concepts and requires a little more explaination, especially for non-administrative background users.
  • Users are unable to view the steps in a Workflow template in order to determine which Workflow would work best for their needs when routing documents.
  • It would be great to have multiple message options for past due inbox notifications in addition to the options for past due tasks to encourage users to go to their inbox to review their messages.
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Likelihood to Renew
Diligent Corporation
We find the Boards portal to be an effective tool for our board meeting documents. It is user friendly and allows for amendments, additions as needed without compromising documents that have already been uploaded. Additionally, our Board members are comfortable with the platform and confident in their ability to navigate it.
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NEOGOV
I have had nothing but positive experiences with PowerDMS from day one. If we ever run into a situation we are unsure of, PowerDMS support has ALWAYS been able to answer us basically immediately. I really love that they are constantly seeking to improve and expand.
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Usability
Diligent Corporation
Diligent Boards is a great app and working with different levels of management, everyone understands how to use the app on the first try. It's a simple setup and working with customer service for any questions is great. The turnaround on assistance is instant. Great job!
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NEOGOV
There is a learning curve as with any software system and I have found those users who consistently use the system more have a much higher success rate than those who only log in to sign off on documents. Now that most users have been in the system for over 2 years I consistently hear how much easier the processes are than they originally thought they would be
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Reliability and Availability
Diligent Corporation
Great service!
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NEOGOV
Never had an issue with PowerDMS not being available. Speed is an issue from time to time
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Performance
Diligent Corporation
Quick service, specially on loading.
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NEOGOV
We use PowerDMS in the cloud so our performance might be different from other users who use on-premise. The program has always been up with very minimal downtime and always seems responsive and snappy when navigating the UI and searching documents. We don't currently have any integrations with other software.
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Support Rating
Diligent Corporation
The turnaround time is great, and the customer support team usually resolves queries in one go. However, customer support can improve by suggesting additional helpful activities to improve user experience, rather than limiting it to the specific requests made. Overall, it has been a positive experience with the customer support team.
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NEOGOV
I just wish we had some in-state support. The contacts I have had with customer support have been great. Awesome communication, problem-solving, and support. I have talked to and met Stephanie Williams (CSA for Power DMS) at the most recent Entrust conference. She was professional and devoted time to addressing our agency needs.
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In-Person Training
Diligent Corporation
No answers on this topic
NEOGOV
In-person training works really well.
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Online Training
Diligent Corporation
The training was executed through a Deligent meber.
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NEOGOV
Online training works well and keeps from having to have classroom training
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Implementation Rating
Diligent Corporation
Great training and support!
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NEOGOV
Implementation of PowerDMS was near seamless. The product was able to input existing policies and procedures within a few hours, which helped to lay the foundation for future use. Having PowerDMS on-boarding readily available was also a huge benefit.
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Alternatives Considered
Diligent Corporation
We have reviewed all credible products in the market as we prepare to exit our diligent relationship. Although some products were stronger than others, I would have chosen any one of them over Diligent. They are all lower cost and better.
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NEOGOV
PowerDMS is a lot different than Linkedin Learnings. In PowerDMS you have to create your own courses versus in Linkedin Learnings they provide extensive content on a wide variety of subject matter. Linkedin Learnings is what we have used in our organization for Bias Training and Ethics Training. PowerDMS is the repository for documents and Trainings, so the systems work very differently
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Scalability
Diligent Corporation
It is really worth it.
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NEOGOV
Because of features and functions.
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Return on Investment
Diligent Corporation
  • Diligent has improved the time spent on training new board members as the app is user-friendly and self-explanatory, especially for IT-savvy Directors.
  • The app has cut down the cost of sending notifications to directors on material added on the app, as directors automatically receive notifications as soon as material is available.
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NEOGOV
  • Created efficient processes for approving document revision
  • Migrated what originally was a paper system to electronic
  • Accessible for any employee by logging in, employees do not have to seek out policy and procedure binders, and updated documents can be automatically sent to inboxes when updated.
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ScreenShots

Diligent Boards Screenshots

Screenshot of collaboration on sensitive documents across the organisation in preparation for the board meeting, while safeguarding information in Diligent’s secure ecosystem.Screenshot of an additional layer of security to known processes with key integrations like Microsoft 365. Documents can be shared and users can collaborate with both internal and external stakeholders.Screenshot of the centralized platform where users can take, record, review and share minutes.Screenshot of board evaluations and questionnaires.Screenshot of D&O questionnaire requirements, which are managed in a single application experience.Screenshot of communication with leadership teams. This occurs in real-time on an encrypted, uncluttered channel to signify importance and urgency.