What users are saying about
10 Ratings
93 Ratings
10 Ratings
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Score 9 out of 100
93 Ratings
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Score 6.9 out of 100

Likelihood to Recommend

Discord

Discord is great for communication in the office. With everyone working remotely, it can be hard to lean over to tell someone about something you've been working on. We can use discord channels to communicate with a whole team or direct messaging to communicate with someone specifically on a particular issue. I have been using Discord for many years and have found it a valuable tool in all things communication-based.
Kyle Panackia | TrustRadius Reviewer

Jive

It's definitely worth considering Jive for the type of application we've developed i.e. a central shared repository for all employees to host and discuss information. I can't say I have ever used a superior tool, but they may exist. I'm just not sure I would want to use it exclusively for file hosting, though. It does integrate with various other tools, so perhaps it would be fine if used in conjunction with another tool for that purpose.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Discord
8.2
Jive
7.1
Task Management
Discord
9.5
Jive
6.9
Scheduling
Discord
9.5
Jive
7.4
Workflow Automation
Discord
5.0
Jive
7.9
Mobile Access
Discord
10.0
Jive
8.1
Search
Discord
8.0
Jive
6.3
Visual planning tools
Discord
7.0
Jive
6.9
Gantt Charts
Discord
Jive
6.4

Communication

Discord
6.6
Jive
8.3
Chat
Discord
10.0
Jive
8.8
Notifications
Discord
8.7
Jive
8.0
Discussions
Discord
10.0
Jive
9.1
Surveys
Discord
5.0
Jive
8.4
Internal knowledgebase
Discord
7.5
Jive
9.2
Integrates with GoToMeeting
Discord
4.0
Jive
7.8
Integrates with Gmail and Google Hangouts
Discord
4.0
Jive
7.8
Integrates with Outlook
Discord
4.0
Jive
7.5

File Sharing & Management

Discord
9.4
Jive
7.9
Versioning
Discord
9.3
Jive
7.9
Video files
Discord
10.0
Jive
7.6
Audio files
Discord
9.3
Jive
7.7
Document collaboration
Discord
10.0
Jive
8.3
Access control
Discord
9.5
Jive
8.5
Advanced security features
Discord
8.5
Jive
7.7
Integrates with Google Drive
Discord
10.0
Jive
7.4
Device sync
Discord
8.5
Jive
8.4

Pros

Discord

  • Organizes groups of people
  • Promoting ideas and strategies
  • Growing a brand
Alex Pegg | TrustRadius Reviewer

Jive

  • Individual design
  • Presence of Russian language (localization can be independently established)
  • You can configure several information tapes with different themes. One for work, the second for communication
  • A newly-arrived network user immediately receives a prepared block for beginners. After completing several game tasks, the user will receive the basics of using Jive.
  • There is a template for each scenario. There is even a template for planning R&D, and there are more than twenty of them.
  • Integrates with MS Office, Google Drive, Google Docs
  • There are all platforms (even Winphone and blackberry)
  • You can create forum threads
Anna Stepanenko | TrustRadius Reviewer

Cons

Discord

  • Random call quality drops
  • Access to more emotes without paying
  • More color schemes
Josh Kim | TrustRadius Reviewer

Jive

  • Search functionality is very weak
  • The information architecture and taxonomy doesnt allow for easy discoverability of content
  • It's hard to navigate the and find spaces/groups that I already know about
  • The main profile/interface does not allow easy access to key tasks or common tasks.
Terry Rydzynski | TrustRadius Reviewer

Likelihood to Renew

Discord

No score
No answers yet
No answers on this topic

Jive

Jive 6.6
Based on 17 answers
There are always external factors that can impact this decision but currently, the Jive platform is maintaining its lead in the market place in this area. If the innovation in this space by Jive continues, then this number will remain high. Integration with other systems and adaptability to changes in the market or in client needs will also make this decision hard to predict more then 6 months into the future
Chris Becker | TrustRadius Reviewer

Usability

Discord

No score
No answers yet
No answers on this topic

Jive

Jive 6.1
Based on 4 answers
It was harder to use that expected. The admin needs to be code savvy to truly customize the system. And users need to trained on the system and the setup. Trainings and monitoring need to continue to enforce use.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Discord

No score
No answers yet
No answers on this topic

Jive

Jive 5.0
Based on 1 answer
Uptime was OK. But there was one day that the system crashed for a whole day. Our company was unable to operate. And all the plugins to word/excel froze causing those systems to freeze.

Jive posted a statement to the media saying all customers were up, but we were not.
Anonymous | TrustRadius Reviewer

Performance

Discord

No score
No answers yet
No answers on this topic

Jive

Jive 9.0
Based on 1 answer
The product worked as designed. It just didn't work for our needs.
Anonymous | TrustRadius Reviewer

Support Rating

Discord

Discord 9.3
Based on 3 answers
I have very rarely had an issue with Discord that I needed to contact support about, but when I have, support has been very quick about reaching back out to me and assisting me in resolving my issue. They read what you say and respond to it with intelligent and helpful responses. Nothing is more frustrating when you try communication with the support of a company and they don't actually read what you have to say or what your issue is. Luckily, Discord takes the time necessary to evaluate problems on an individual basis and assist you based on the problems you're facing.
Kyle Panackia | TrustRadius Reviewer

Jive

Jive 6.9
Based on 2 answers
They did an OK job when I needed them. Except for the one day the system went down. Jive pointed the finger at the hosting company, and the hosting company pointed the finger at Jive. No reliable information came to us.
Anonymous | TrustRadius Reviewer

Online Training

Discord

No score
No answers yet
No answers on this topic

Jive

Jive 5.0
Based on 3 answers
Jive online training is there. It is OK/average. I feel some other companies are doing better. It is not a piece that is required to have a successfully implementation, but it could be useful to improve it
Maxime Guglielmetti | TrustRadius Reviewer

Implementation Rating

Discord

No score
No answers yet
No answers on this topic

Jive

Jive 3.0
Based on 1 answer
If I did this over, I would hire out the implementation. They know the best practices and could have guided us to make an easier to use setup.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Discord

Discord is basically the version of Skype that you've always wanted. It makes it easy for you to chat with your friends, video call them, and make conference calls. It's a MUCH quicker system and does not seem to have such an impact on my hardware as well. Discord is doing things right when it comes to a chat system.
Josh Kim | TrustRadius Reviewer

Jive

Jive and IBM/HCL Connections have very similar features, but Jive has a much much better UI/UX compared to IBM/HCL Connections (which is horrendous). The usability factor alone was enough to tip the choice in Jive's favor. When compared with Atlassian Confluence, it came down to a toss-up between target user audience. Out of the box, Jive is more tailored to ordinary users that may not be tech-savvy, while Confluence being highly customizable and extensible, demands more from its users.
Patrick Li | TrustRadius Reviewer

Return on Investment

Discord

  • It's a free service as a user so it's a great return on investment!
Alex Pegg | TrustRadius Reviewer

Jive

  • Makes us seem bigger than we are.
  • Makes it so the person that manages this part of the business can go on vacation and can pass on these duties to other people when he is gone.
  • Helped us fulfill MSA requirements from our clients to have phone support. Couldn’t have closed some of our deals without it.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Discord

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Jive

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

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