What users are saying about
132 Ratings
Top Rated
287 Ratings
132 Ratings
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Score 8.7 out of 100
Top Rated
287 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.7 out of 100

Feature Set Ratings

    Project Management

    7.9

    Discord

    79%

    Workplace from Meta

    Feature Set Not Supported
    N/A
    Discord ranks higher in 6/6 features

    Task Management

    8.8
    88%
    5 Ratings
    N/A
    0 Ratings

    Scheduling

    6.2
    62%
    2 Ratings
    N/A
    0 Ratings

    Workflow Automation

    6.4
    64%
    3 Ratings
    N/A
    0 Ratings

    Mobile Access

    9.6
    96%
    13 Ratings
    N/A
    0 Ratings

    Search

    8.1
    81%
    11 Ratings
    N/A
    0 Ratings

    Visual planning tools

    8.4
    84%
    3 Ratings
    N/A
    0 Ratings

    Communication

    7.7

    Discord

    77%

    Workplace from Meta

    Feature Set Not Supported
    N/A
    Discord ranks higher in 8/8 features

    Chat

    9.9
    99%
    15 Ratings
    N/A
    0 Ratings

    Notifications

    9.2
    92%
    14 Ratings
    N/A
    0 Ratings

    Discussions

    9.2
    92%
    15 Ratings
    N/A
    0 Ratings

    Surveys

    7.9
    79%
    10 Ratings
    N/A
    0 Ratings

    Internal knowledgebase

    7.9
    79%
    6 Ratings
    N/A
    0 Ratings

    Integrates with GoToMeeting

    9.7
    97%
    2 Ratings
    N/A
    0 Ratings

    Integrates with Gmail and Google Hangouts

    4.0
    40%
    1 Rating
    N/A
    0 Ratings

    Integrates with Outlook

    4.0
    40%
    1 Rating
    N/A
    0 Ratings

    File Sharing & Management

    8.8

    Discord

    88%

    Workplace from Meta

    Feature Set Not Supported
    N/A
    Discord ranks higher in 8/8 features

    Versioning

    10.0
    100%
    4 Ratings
    N/A
    0 Ratings

    Video files

    7.4
    74%
    15 Ratings
    N/A
    0 Ratings

    Audio files

    8.2
    82%
    14 Ratings
    N/A
    0 Ratings

    Document collaboration

    8.6
    86%
    5 Ratings
    N/A
    0 Ratings

    Access control

    8.0
    80%
    8 Ratings
    N/A
    0 Ratings

    Advanced security features

    8.5
    85%
    4 Ratings
    N/A
    0 Ratings

    Integrates with Google Drive

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Device sync

    10.0
    100%
    6 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Discord is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

    Likelihood to Recommend

    9.5

    Discord

    95%
    15 Ratings
    7.5

    Workplace from Meta

    75%
    57 Ratings

    Usability

    10.0

    Discord

    100%
    1 Rating
    5.6

    Workplace from Meta

    56%
    2 Ratings

    Support Rating

    9.2

    Discord

    92%
    3 Ratings
    8.3

    Workplace from Meta

    83%
    44 Ratings

    Likelihood to Recommend

    Discord

    Personally, Discord is a great tool to create online communities for your company or product, especially when our target audience is young. I would not consider it appropriate to use this tool for people over a certain age, nor would it be suitable for companies of considerable size.
    Read full review

    Meta Platforms Inc

    Best suited for cultural enhancement, as it provides open communication, good collaboration between each employee and even companies leaderships specially in large company companies where everyone is sitting somewhere. Nut meta helps and gives a platform to come, contribute and talk each one. It’s like companies social media
    Read full review

    Pros

    Discord

    • Discord allows easy setup of servers for specific groups.
    • Discord allows one-on-one private messaging as well as group communication.
    • Discord is easy to install and setup for any age group.
    Read full review

    Meta Platforms Inc

    • 2-sided communications - gathering feedback instantly after the communication is released (comments, reactions)
    • recognition (that's the place where we share our top achievements and associates feel appreciated - e.g. it's so cool when CEO can comment that your achievement is important)
    • platform for creative formats to engage associates to our communication (live streams, q&a, achievement posts, etc)
    Read full review

    Cons

    Discord

    • Recovery when servers are down.
    • Better Nitro Deals.
    • Better bot enabling for going live - Slow sometimes or doesn't work in certain discords.
    Read full review

    Meta Platforms Inc

    • Workplace Chat is not reliable in terms of being able to delete a comment you sent...sometimes it works, sometimes it doesn't.
    • When viewing a Workplace Live event after it's over, the comments don't always show all of them and in order, even when you choose that option.
    • Your "status" (on vacation, in a meeting, whatever) is a bit too subtle and easy for folks not to notice. We've created "badges" to use in place of our profile photo as a workaround for that, but it would be nice if Workplace had provided something like that itself.
    Read full review

    Pricing Details

    Discord

    Starting Price

    $4.99 per month

    Editions & Modules

    Discord editions and modules pricing
    EditionModules
    Discord Nitro$9.991
    Discord Nitro Classic$4.992

    Footnotes

    1. per month
    2. per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    16% discount on annual pricing for Discord Nitro ($99.99 per year) and Discord Nitro Classic ($49.99 per year).

    Workplace from Meta

    Starting Price

    $4 per month per user

    Editions & Modules

    Workplace from Meta editions and modules pricing
    EditionModules
    Workplace Core$4.001
    Enterprise Live$2.002
    Enhanced Admin & Support$2.003

    Footnotes

    1. per month per user
    2. per month per user
    3. per month per user

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Usability

    Discord

    I can't really say much on this. It's extremely easy to use, it's very logical and intuitive, and very easy to install and set-up. Even the settings menus make sense even to nonliterate IT people.
    Read full review

    Meta Platforms Inc

    Having to download multiple apps just to use the tool is very cumbersome. Facebook would have make this better by wrapping it in as a main feature within their app, but having to use multiple apps to see discussions and walls is so frustrating.
    Read full review

    Support Rating

    Discord

    I would give it a 10 rating because it absolutely deserves it. Discord has made things like keeping in touch extremely easy for people. Anywhere from gamers, businessmen and even family calls are all a part of this fantastic application. The ease of access of being able to jump in a room with your friends and talk to them is amazing
    Read full review

    Meta Platforms Inc

    Workplace by Facebook is an excellent fit in respect of support and documentation. It has excellent tutorials and documentation, as well. The UI and UX are already great as it is developed and maintained by Facebook, so most of the times, there is no need for any support or documentation.
    Read full review

    Alternatives Considered

    Discord

    Discord has better features and it gets updated constantly with new features. It gets popular everyday and the number of people using Discord gets increased. Discord has a better interface that is easy to use, it doesn't make you confused. Better voice and video quality. The most important part is the communities, there are thousands of different communities.
    Read full review

    Meta Platforms Inc

    I have tried a host of products and found Workplace to be superior to many others based on pricepoint, user interface, features I need and use, and adding some great features I now use. The integration of Live into the Workplace platform is great for team meets, big announcements and an occasional shout out to someone who did something great. Again, the interface is comfortable and that means something when other systems have great features, but no one knows how to use them without going through training after training. Workplace gets you set up and going almost immediately. I tested Clink, Huddle, Trello, Podio (I like Podio quite a bit), ProofHub, and one or two more. I use Trello now and find it to be very useful but very difficult to get comfortable using.
    Read full review

    Return on Investment

    Discord

    • Discord has been such a bonus to our productivity. Instead of sending meeting links and starting lengthy email threads, we were able to quickly hop on a call with other people and get things done!
    • Some colleagues had to change their PCs as Discord was messing up their system due to the heavy system load.
    Read full review

    Meta Platforms Inc

    • It's made it easier to find which employees are assigned to which projects in the company. This used to be a much harder and time consuming task.
    • It's nice to get instant access to the status of projects. This has improved accountability and helps with projects getting done faster.
    • Overall we've seen an uptick in morale and camaraderie in the workplace since using Workplace by Facebook.
    Read full review

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