BILL Spend and Expense (formerly Divvy) is an all-in-one expense management solution that combines free software with corporate cards to provide you with real-time visibility and customizable control over your business finances.
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Paylocity
Score 8.3 out of 10
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Paylocity provides 24/7 access to your online payroll and human resource data management. Paylocity offers highly customizable payroll functionality, as well as HR, benefits administration, and time and talent management programs.
We also researched other paid products (e.g. SAP Concur) and Divvy is far and beyond a better UI with all necessary features while they continue to improve and build out other fancy features.
I would say Paylocity is probably the second of the four platforms referenced. ADP would still be my favorite because I felt the most comfortable on that platform. I felt like information was easier to get to (fewer mouse clicks) and that it was slightly more efficient. …
There is a lot of functionality available for any company, and when you combine it with their A/P processing software, I'm sure the value of the software only increases. If you don't look back through your credit card receipts often, or don't have a lot of volume, the receipts not uploading into the accounting software isn't as much of an issue. For us, with roughly $200k of credit card spending each month, it became an issue. The rewards program was hard for us to take advantage of also, mostly because of our spending being spread across multiple companies. Even though we had everything set up together as one business, they still recognized each one as it's own, with it's own rewards requirements. I wouldn't deter anyone from going with Bill Spend & Expense, it's a solid program with a lot of capability, there are just a few small items that mattered to us more than the capabilities we take advantage of.
Paylocity is well suited to work with any size organization. I work for a public local government agency who has specific needs, and they were able to meet our expectations. We were appreciative of the work around suggestions that were provided to meet our needs and have a user-friendly system for our employees
I wish there were more options in the BILL reimbursement platform - for example, the ability to do a report instead of submit a single expense.
We would love for reimbursements to feed into QuickBooks differently, but we understand that this is an early feature and hope it is further developed in the future.
We most likely will because we are learning how to use it better all the time. It does integrate with our Advanced Benefits. But the customer service is not responsive when needing help. It almost always requires several contacts to get anywhere, and the contacts can be several days apart. Once you actually get to TALK to someone, things are usually resolved fairly quickly, but their email system is not efficient. I get half answers and they close the ticket! But once I can get to someone, it is almost always great service. Very hard to get someone though.
The Divvy card provides convenience and flexibility for Finance to manage and monitor each user's transactions at any time. User can issue many virtual cards for different purposes. Transactions can be easily approved. Since we can monitor transaction closely, fraud can be prevented effectively. Mobile app is user friendly and safe.
I find Paylocity to be almost too robust so that its functionalities are sometimes too complex to use. Sometimes it appears that they don't get a user's experience and keep a software developers mindset which doesn't always work well with users that are not at their technical level of expertise. A perfect example is the way the payroll dashboard USED to look compared to the recent update
I can always call the direct number and there is a representative always available to answer questions. I can also email the service desk for Paylocity or my representative and they are pretty quick to respond if we are having issues
We had some minor hiccups throughout the year but they have all been fixable. Paylocity integrates well with our 401k provider, Principal, and our benefits, OneDigital. It makes it simple to house everything and have it all connected. It doesn't slow anything down to have Principal integrated. It makes it more efficient
We have enjoyed using Divvy and its functions. The Divvy team has been great, and their support team is outstanding. They have a chatbox on the platform, and they only seem to be someone on call. I have found its benefits to be outstanding, that I recommend it to my clients. I also feel that Divvy rolling out new features only makes it more compelling to stay on as a user.
As the recruiter, I don't use support much, but my manager, the HR Director, uses it quite a bit. Early on she told me that it took a while for support to get back to her. That has gotten better, but it seems like they could be quicker in addressing challenges that come up
I didn't have in-person training, but I'm sure it was just as great as any other training/assistance Paylocity provides. Paylocity customer service is always available. You never have to be on hold and their answers are always accurate and timely. Documents in the help section are helpful as well. My in-person training was conducted y one of our employees who was involved in the initial set-up and training of all employees. She was excellent.
The training was live online, but was with a group of other companies. We did not receive any personalized training with our team. Whenever we would ask for training, we would be sent a peak article link or a video. It felt like the reps we dealt with didn't know the answer to the questions.
We were handed off to multiple implementation people, some quit, one went on leave, one left suddenly, one was transfered to a diff dept...all causing a significant amount of disruption for our team. Many had conflicting info on how to properly set things up...hence a complete mess was left for us to figure out
Nothing out there compares to the agility and ease of use of Divvy. Adoption by those most resistant to any expense reporting tool has always been the #1 painpoint to all other such software. Divvy takes the pain away even for creatives and salespeople!
Paylocity offered great interfaces; ease of implementation; cost effective options; immediate partnership; and 360 integration for tools like 401k. It was a clear choice for HR, and it was strongly supported by our executive team. We receive positive feedback from our hourly employees. Some of the functionality in the app still needs to be updated. For example: time off requests come through as an email. Our managers used to be able to simply click on the email to approve. Now, we have to log into Paylocity to find time off area. It will come in time due to practice but it is cumbersome now.
Our main function for Paylocity is payroll, data insights for employee working hours and onboarding. This has been a very reliable source for us for these functions. Payroll has been extremely easy to do using Paylocity. The onboarding process is very simple for new hires and makes the process run smooth. It is easy to find the information you are looking for while on Paylocity.
They are thorough, care about quality and success, take the time needed to implement properly, answer questions, build data feeds. A professional, caring, very skilled team there.
Over time it has helped our retention. The ease of use and things like Community keep employees engaged.
We had over 500 employees, 20 locations, and 2 people can easily manage the entire HR process, from job posting, recruiting, training, onboarding, payroll processing and more.
Data Insights is very useful looking at our overall costs, trends, and we use it to better manage labor costs.
