Docebo is a SAAS/Cloud platform for e-learning, also known as a learning management system. Docebo is available in 30 languages. While the primary users of Docebo are midsized companies, it is also assessable for large companies and SMEs.
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Highspot
Score 8.4 out of 10
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Highspot is a sales content management software solution offered by Highspot.
From an investment perspective, Highspot was very reasonable in price for both the main platform and the LMS. The ease of use and management seemed to be a lot less than some of the others we looked at. If we had a more robust solution, I could see where there could be value …
Docebo fits both internal and external learning management. It is able to mold itself based on varied use cases. Whether you're HR focused on centralizing all training or marketing focused on reseller/business partner training, the system is able to handle that type of workload. However, as flexible as the system is, there are parts of it that require workarounds (such as its internal reporting system). The data, in itself, is clean, however, the pre-built dashboards are not as good as Power BI or Tableau
Great for delivering insight on which personas are engaging with the material shared. If I've had multiple meetings with personas, but they have not engaged with my proposal, I'm now able to understand the priority of our partnership and how it ranks within their other initiatives.
From an admin perspective, the platform is very easy to navigate, build and launch new content and informational pages for our team.
The search feature within the platform is very accurate and does a great job of curating the top content based off of what our reps are looking for.
The ability for our reps to hit 'edit in word online' or 'edit in Excel online' is great because our reps don't have to download a doc, edit it and then re-upload into the system. Any changes they make are auto-saved and stored right in Highspot. They can then present straight from the platform.
Issues with latency. Once training is complete, it takes a while for it to show up in personal records. This can lead to frustration sometimes when one training is a prerequisite for another.
LMS admin cannot proxy into another user's account.
I love Highspot, it saves me a ton of time every single day. I like how my correspondence looks professional and I know what I'm sending is accurate and company approved. I'm able to add it to an email template in seconds and choose multiple brochures if it fits the information the student wants or requested. I can also customize templates to make them company specific when appropriate
It was somewhat easy to navigate, I still think that the UX could be better designed. I just thought that it was also hard to find course using the search feature. I still think its one of the better LMS I have seen, but I prefer Litmos over Docebo LMS
It is a very intuitive website with easy navigation. I am also able to search by market name alone to get all the information that I need within that market. It is only as good as the information you place into it, but the naming conventions should be standard across the board.
The service is very slow often taking months to resolve issues. The CSM program is poor, with ill knowledgeable people not well trained in customer management with a lack of good follow through. This has been independently observed by several of our Super Admins as well as customers at their annual meeting. They say it has to do with growth, but this has been the case for years.
I have not needed any customer support until now, I guess this is because they work on a proactive maintenance of the platform. We have an internal team working with Highspot so if I need help I go to my internal team not directly to Highspot. I have never heard any complaints.
We replaced cornerstone with Docebo [Learning Suite] mainly due to the user experience and the navigational friendliness it offered to our employees. We used to struggle to explain to employees how to find their transcript and where assigned learnings were located and now in Docebo, this is a very simple process. If your organization takes advantage of single sign on, you can use an embedded deep link to make it even simpler.
Dropbox was sufficient for storing content in an easy to access space but, provided us no value beyond that. SharePoint actually made us less productive due to the amount of time our sales team had to spend searching for the right piece of content. Neither solution provided us any analytics as to what content was being used/engaged with.
Highspot provided us with intuitive content search and organization with the ability to tag keywords, search queries, and fine-tune categorization of all of our content. Highspot also provided us with direct feedback when our customer or prospective customers were viewing content which enabled us to follow-up at the perfect time and was directly attributed to several closed won opportunities. Their Outlook integration is the icing on the top as it allows our sales team to share content, access email templates, and link communication back to Salesforce without ever having to leave the email client. With these features combined Highspot has made me drastically more productive and efficient in my work.
Our candidates were 30 percent more likely to get hired
Our candidates can cover almost 100% percent more content as they can learn on demand. My candidates are switcher rather fresher. Scheduling live learning sessions during office time was inconvenient for them
Our clients were angry why were we hiding these new candidates for so long🤣
