TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DocuSign

    Score8.7 out of 10
    N/ADocuSign supports transactions with document sharing and electronic signature, as well as automated and guided data collection and entry, record updating across disparate systems and payment collection upon agreement, as well as analytics and reporting.

    $15

    per month

    JazzHR

    Score6.9 out of 10
    N/AJazzHR is an ATS and recruiting software. JazzHR aims to replace antiquated hiring processes like email and spreadsheets with an intuitive applicant tracking system that helps recruiters and hiring managers build a scalable and effective recruiting process.

    $99

    per month

    Pricing
    DocuSignJazzHR
    Editions & Modules
    Personal
    $15
    per month
    Real Starter
    $15
    per month
    DocuSign for Realtors
    $35
    per month
    Standard
    $40
    per month
    Business Pro
    $60
    per month
    Advanced Solutions
    Custom Pricing
    Hero
    $99
    per month
    Plus
    $325
    per month
    Pro
    $499
    per month
    Offerings
    Pricing Offerings
    DocuSignJazzHR
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Discount available for annual pricing.
    More Pricing Information
    Community Pulse
    DocuSignJazzHR
    Considered Both Products
    DocuSign
    Chose DocuSign

    PowerForms were a big part of the decision to go with DocuSign. The fact that there was practically an unlimited size allowance of the workflow and approval for a form was a winner for us.

    When comparing a couple of e-signature solutions the things that we felt Docusign did …

    Incentivized
    Employ Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    85%
    Would buy again
    79 Answers
    85%
    Would buy again
    22 Answers
    Delivers good value for the price
    84%
    Delivers good value for the price
    66 Answers
    92%
    Delivers good value for the price
    23 Answers
    Happy with the feature set
    88%
    Happy with the feature set
    82 Answers
    85%
    Happy with the feature set
    22 Answers
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    62 Answers
    90%
    Lived up to sales and marketing promises
    18 Answers
    Implementation went as expected
    87%
    Implementation went as expected
    67 Answers
    95%
    Implementation went as expected
    19 Answers
    Features
    DocuSignJazzHR
    Recruiting / ATS
    Comparison of Recruiting / ATS features of DocuSign and JazzHR
    Feature
    DocuSign
    -
    Ratings
    JazzHR
    2.9
    54 Ratings
    93% below category average
    Job Requisition Management00 Ratings3.748 Ratings
    Company Website Posting00 Ratings2.752 Ratings
    Publish to Social Media00 Ratings2.345 Ratings
    Job Search Site Posting00 Ratings3.949 Ratings
    Customized Application Form00 Ratings2.552 Ratings
    Resume Management00 Ratings3.154 Ratings
    Duplicate Candidate Prevention00 Ratings1.732 Ratings
    Candidate Search00 Ratings2.750 Ratings
    Applicant Tracking00 Ratings3.554 Ratings
    Collaboration00 Ratings3.551 Ratings
    Task Creation and Delegation00 Ratings2.946 Ratings
    Email Templates00 Ratings3.251 Ratings
    User Permissions00 Ratings3.351 Ratings
    Notifications and Alerts00 Ratings3.150 Ratings
    Reporting00 Ratings1.044 Ratings
    Best Alternatives
    DocuSignJazzHR
    Small Businesses
    BoldSign, by Syncfusion
    Score10 out of 10
    Crelate
    Score9.1 out of 10
    Medium-sized Companies
    OneSpan Sign
    Score9.6 out of 10
    CareerSiteBuilder
    Score10 out of 10
    Enterprises
    Conga Sign
    Score8.7 out of 10
    JobDiva
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DocuSignJazzHR
    Likelihood to Recommend
    9.0
    (161 ratings)
    3.1
    (57 ratings)
    Likelihood to Renew
    7.0
    (12 ratings)
    8.0
    (7 ratings)
    Usability
    8.5
    (19 ratings)
    3.5
    (6 ratings)
    Availability
    10.0
    (3 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (46 ratings)
    8.8
    (6 ratings)
    Online Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (5 ratings)
    10.0
    (1 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    DocuSignJazzHR
    Likelihood to Recommend
    DocuSign
    This product is well suited in the use case that I provided before: when it comes to onboarding employees and providing a clear channel for decision making for human resources, this is an excellent tool to accomplish that. I would say the weak points is when you have back and forth communication with users that it might seem a little redundant to have that back and forth communication in that scenario.
    Incentivized
    Read full review
    Employ Inc.
    Since it allows you to tag candidates based on their level of talent or potential utility to the company, it is best used to identify the best prospects in large operations, such as multi-franchise oriented businesses that cover all kinds of sales. It can be used to make periodic assessments of the level of employee growth in certain departments, and based on the results let us know if certain employees would do better working in another type of area, so that the overall work operations are more uniform. JazzHR could excel in departments that use a high level of reporting, as its administrative tools provide high content reports with statistics on the performance of each employee or candidate at different levels.
    Incentivized
    Read full review
    Pros
    DocuSign
    • Ease of sending the same document out to multiple recipients, at multiple locations, for multiple signatures
    • Quick turnaround - once the recipient signs the document, we receive notification and the document back immediately
    • Can resend, alter, change, and/or add to the email and/or document that is sent out very easily
    • The recipient can save the document after signing, so they too have their own electronic copy for their records
    Incentivized
    Read full review
    Employ Inc.
    • Customizable fields for the applicant/candidate process.
    • Easily tag managers on comments for candidates.
    • Send emails to candidates easily through the system.
    • Easy to see duplicate candidates and delete or merge their files.
    • Can assign stars to candidates and managers can vote on a candidate through the system.
    • Can set up Questionnaires to help screen candidates.
    Incentivized
    Read full review
    Cons
    DocuSign
    • Tracking, particularly when collecting signatures through connected applications, such as an ATS, is not always clean or easily traceable.
    • Formatting documents to handle electronic signature types (signatures, initials, etc.) is not always easy, and highly dependent on the partner's technology.
    • It is not convenient to have to use DocuSign as a stand alone product if the signatures are required for 3rd party applications. It definitely excels on its own, but the scope of that usage, at least for us, is slim.
    Incentivized
    Read full review
    Employ Inc.
    • The integration of the other systems such as Payroll, HR systems and operations are not easy to set and not all systems are compatible.
    • Should improve compatibility with Microsoft Teams
    • Some processes require more steps and become more tedious than in other solutions
    Incentivized
    Read full review
    Likelihood to Renew
    DocuSign
    I can't imagine doing business without DocuSign now. I would never want to go back to the way we used to do things. The "new way" is "the way" is "the right way." We can honestly be proud of a "one right way" process and not have to suffer through "5 ways for 5 days."
    Incentivized
    Read full review
    Employ Inc.
    It worked well for the majority of our needs and is still in use even though I've left the company. The Resumator was an interim solution until we found a system that integrated with all our other internal systems. However, we ended up staying with it because of ease of use
    Read full review
    Usability
    DocuSign
    Generally user-friendly once you have command of the basics, but also has a lot of nuances that can make it difficult to train others on. DocuSign University is a helpful tool, but understandably a lot of content to get through to become a well-versed user. A lot of different functionalities but only a few I use on a weekly basis.
    Incentivized
    Read full review
    Employ Inc.
    It's not a 10 due to the eTemplates. If those were less time-consuming to set up and if some common forms were available to select from already set up, then I would give it a 10.
    Incentivized
    Read full review
    Reliability and Availability
    DocuSign
    It does not go down. I have had zero issues with DocuSign, approaching 4 years.
    Incentivized
    Read full review
    Employ Inc.
    No answers on this topic
    Performance
    DocuSign
    Everything loads quickly. Reports are generated in a reasonable time. No noticeable difference in integrated software processing speeds.
    Incentivized
    Read full review
    Employ Inc.
    No answers on this topic
    Support Rating
    DocuSign
    I'd give them a 10, but there has been 1 or 2 small cases that seemed to fall to the wayside, but I was able to call them up and get them resolved. We were having a bad implementation night (after midnight) and we needed assistance from Docusign. They were able to get an engineer to help us in the early morning hours
    Incentivized
    Read full review
    Employ Inc.
    Each person I've spoken to have been helpful, positive and encouraging. Once you begin using JazzHR, they have intervals in which they reach out to you to see how you're doing or if you have any questions. When you're setting up, they review what you've done and offer praise as well as suggestions on how to make it work better for you. They offer webinars and online training videos to walk you through every process.
    Incentivized
    Read full review
    Online Training
    DocuSign
    Docusign is super easy to use, and apart from a few administration details, there was really nothing to train on. Post implementation, there were issues with configuration of auto-filled documents with the integrating 3rd party. That training required some time, because the DocuSign expert took the time to walk me through the 3rd party's configuration (how often does that happen?) so I could see how DocuSign should be best used to overcome weaknesses in the 3rd party platform. 10/10 expert care.
    Incentivized
    Read full review
    Employ Inc.
    No answers on this topic
    Implementation Rating
    DocuSign
    Until you get the hang of it, I recommend doing several internal tests before sending a document to a client. As I mentioned earlier, you have to go through a bit of trial and error at first to verify that the workflow works as expected.
    Read full review
    Employ Inc.
    A solutions consultant walked me through each step. It was easy. As I progressed in setting things up, their support contacted me to set a time to walk through any possible issues and make suggestions on a better way to set it up. At any time, if I had a question, they were available and there are also training documents and videos available.
    Incentivized
    Read full review
    Alternatives Considered
    DocuSign
    There has never been anything that we could really compare to Docusign. We have tried sending documents in a PDF version, but that was not nearly as efficient. DocuSign saves your signature in the system and uses that as it goes through your documents.
    Incentivized
    Read full review
    Employ Inc.
    Both Greenhouse and Lever at least seemed to have great products and great teams; they simply weren't worth 2-5X the cost for us. Now, let's be clear - a platform that helps you hire the best people is a certainly worth 2-5X (or perhaps 10X) the cost. However, for most small and medium businesses, the three platforms are very similar. Once you have ~100s of different positions or ~100,000 applicants, then a more advanced ATS could be worth the cost. For us, Jazz is excellent. We have about 8 types of roles and 250 employees, and we see the Jazz system working very well for us even as we grow to 1,000+ employees.
    Read full review
    Scalability
    DocuSign
    In my years of using DocuSign, I have never had an outage. I haven't even encountered a bug.
    Incentivized
    Read full review
    Employ Inc.
    No answers on this topic
    Return on Investment
    DocuSign
    • Less paper use, faster signature times, less time standing at the printer/scanner to send documents to yourself
    • Security over your signature! Security over your company's signature and authorization to approve projects, cash flow etc
    • Love audit trails and the seamless tracking of the status of the document
    Incentivized
    Read full review
    Employ Inc.
    • This cuts down immensely on staff time needed in the total recruiting process. Has probably saved at least 1/2 person.
    • Trees are being saved since we don't have to print as much! :)
    • Consistency is so important in the HR field. Jazz HR makes this easy.
    Incentivized
    Read full review
    ScreenShots

    DocuSign Screenshots

    Product screenshotProduct screenshotProduct screenshot

    JazzHR Screenshots

    Screenshot of the JazzHr dashboard, where users can manage all open jobs.Screenshot of a customizable careers page.Screenshot of a customizable recruiting workflows that reflects the hiring process.Screenshot of where to see which jobs and job boards are performing with JazzHR's Job Analytics.Screenshot of where data and custom reports can be gathered and created for easy viewing.