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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    dotMailer

    Score8 out of 10
    N/AN/A

    $150

    per month

    Klaviyo

    Score8.3 out of 10
    N/AKlaviyo is a marketing automation platform that helps businesses to centralize and use every piece of their customer data. With Klaviyo, businesses can combine customer data with more than 350 native integrations to automate personalized email and SMS communications that make customers feel seen. From mom-and-pop shops to established companies, Klaviyo states businesses like Dermalogica, Living Proof, Solo Stove, Citizen Watches, and more than 143,000 other paying users leverage their platform…

    $20

    per month

    Mad Mimi

    Score10 out of 10
    N/AMad Mimi is an email marketing solution targeted at SMBs, designed to be intuitive and straightforward. It was acquired by GoDaddy in August 2014 to expand their small business support offerings.

    $10

    per month

    Pricing
    dotMailerKlaviyoMad Mimi
    Editions & Modules
    Growth
    $150.00
    per month
    Professional
    $500.00
    per month
    No answers on this topic
    Basic
    $10.00
    per month
    Pro
    $42.00
    per month
    Silver
    $199.00
    per month
    Gold
    $1049.00
    per month
    Offerings
    Pricing Offerings
    dotMailerKlaviyoMad Mimi
    Free Trial
    YesYesNo
    Free/Freemium Version
    NoYesNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional DetailsPaid plans start at $20/month and include: 251 - 500 contacts 5,000 monthly email sends 150 SMS/MMS sending credits Applicable SMS carrier fees Mobile push notifications (free beta) Email and chat support Additional contacts, email and text sending credits, and service plans available to meet the needs of any size business. View all of our pricing and estimate your total cost of ownership at klaviyo.com/pricing
    More Pricing Information
    Community Pulse
    dotMailerKlaviyoMad Mimi
    Considered Multiple Products
    dotMailer
    Chose dotMailer
    DotMailer is built for eCommerce. Drip, ActiveCampaign, and Infusionsoft are not eCommerce platforms out of the box, though they can be tailored to that use case. DotMailer is especially geared toward retail businesses.
    Incentivized
    Klaviyo
    No answer on this topic
    GoDaddy
    Chose Mad Mimi
    When I started using Mad Mimi several years ago, it offered a decent feature set at a lower price. For my business, I switched to AWeber first and then to ActiveCampaign for more advanced e-commerce integrations. For my trade association, I recently moved to MailChimp because …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    95%
    Would buy again
    115 Answers
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    96%
    Delivers good value for the price
    107 Answers
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    97%
    Happy with the feature set
    117 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    95%
    Lived up to sales and marketing promises
    104 Answers
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    94%
    Implementation went as expected
    105 Answers
    No answers on this topic
    Features
    dotMailerKlaviyoMad Mimi
    Email & Online Marketing
    Comparison of Email & Online Marketing features of dotMailer and Klaviyo and Mad Mimi
    Feature
    dotMailer
    9.0
    1 Ratings
    11% above category average
    Klaviyo
    8.4
    134 Ratings
    9% above category average
    Mad Mimi
    8.2
    9 Ratings
    2% above category average
    WYSIWYG email editor9.01 Ratings8.4120 Ratings9.98 Ratings
    Dynamic content9.01 Ratings8.2126 Ratings7.06 Ratings
    Ability to test dynamic content9.01 Ratings7.6118 Ratings5.06 Ratings
    Mobile optimization9.01 Ratings8.6129 Ratings7.07 Ratings
    Email deliverability reporting9.01 Ratings8.7132 Ratings9.09 Ratings
    List management9.01 Ratings8.6132 Ratings10.09 Ratings
    Triggered drip sequences9.01 Ratings8.8118 Ratings8.15 Ratings
    Landing pages00 Ratings8.02 Ratings8.05 Ratings
    A/B testing00 Ratings8.3120 Ratings10.01 Ratings
    Lead Management
    Comparison of Lead Management features of dotMailer and Klaviyo and Mad Mimi
    Feature
    dotMailer
    -
    Ratings
    Klaviyo
    7.6
    103 Ratings
    3% below category average
    Mad Mimi
    -
    Ratings
    Lead nurturing automation00 Ratings8.298 Ratings00 Ratings
    Lead scoring and grading00 Ratings7.150 Ratings00 Ratings
    Data quality management00 Ratings7.860 Ratings00 Ratings
    Automated sales alerts and tasks00 Ratings7.253 Ratings00 Ratings
    Campaign Management
    Comparison of Campaign Management features of dotMailer and Klaviyo and Mad Mimi
    Feature
    dotMailer
    -
    Ratings
    Klaviyo
    8.2
    47 Ratings
    10% above category average
    Mad Mimi
    -
    Ratings
    Calendaring00 Ratings8.247 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of dotMailer and Klaviyo and Mad Mimi
    Feature
    dotMailer
    -
    Ratings
    Klaviyo
    7.8
    129 Ratings
    6% above category average
    Mad Mimi
    10.0
    8 Ratings
    26% above category average
    Dashboards00 Ratings8.1129 Ratings10.07 Ratings
    Standard reports00 Ratings7.7125 Ratings10.08 Ratings
    Custom reports00 Ratings7.585 Ratings10.06 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of dotMailer and Klaviyo and Mad Mimi
    Feature
    dotMailer
    -
    Ratings
    Klaviyo
    8.1
    107 Ratings
    7% above category average
    Mad Mimi
    -
    Ratings
    API00 Ratings8.4100 Ratings00 Ratings
    Role-based workflow & approvals00 Ratings8.255 Ratings00 Ratings
    Customizability00 Ratings7.374 Ratings00 Ratings
    Integration with Salesforce.com00 Ratings8.320 Ratings00 Ratings
    Third-party software integrations00 Ratings8.150 Ratings00 Ratings
    Pre-Send Testing
    Comparison of Pre-Send Testing features of dotMailer and Klaviyo and Mad Mimi
    Feature
    dotMailer
    -
    Ratings
    Klaviyo
    -
    Ratings
    Mad Mimi
    7.7
    1 Ratings
    6% below category average
    Link Tracking00 Ratings00 Ratings10.01 Ratings
    Spelling and Grammar Check00 Ratings00 Ratings6.01 Ratings
    Email Previews00 Ratings00 Ratings7.01 Ratings
    Best Alternatives
    dotMailerKlaviyoMad Mimi
    Small Businesses
    Mad Mimi
    Score10 out of 10
    Vbout
    Score9.9 out of 10
    Sitecore Send
    Score8.7 out of 10
    Medium-sized Companies
    Campaign Monitor by Marigold
    Score9 out of 10
    Bloomreach
    Score9.2 out of 10
    Campaign Monitor by Marigold
    Score9 out of 10
    Enterprises
    Emma by Marigold
    Score8.5 out of 10
    Iterable
    Score8.2 out of 10
    Emma by Marigold
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    dotMailerKlaviyoMad Mimi
    Likelihood to Recommend
    9.0
    (2 ratings)
    8.4
    (134 ratings)
    9.9
    (13 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    9.5
    (4 ratings)
    10.0
    (5 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (3 ratings)
    9.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    dotMailerKlaviyoMad Mimi
    Likelihood to Recommend
    dotMailer
    Well suited for a company with a larger marketing budget as this is a costly program compared to the other ESPs. If your use case is not eCommerce, you would probably be better off with a standard ESP like Drip.
    Incentivized
    Read full review
    Klaviyo
    Klaviyo is a leader in the space, but I might recommend it to a colleague for its price point. There are other options that are more affordable and provide most of the tools Klaviyo offers. I also think it can be complicated to use for a new user.
    Incentivized
    Read full review
    GoDaddy
    Mad Mimi is perfect for scheduling remainder emails. For instance, if you need to remind a client about a pending order next week, you can schedule the remainder email today and it will be sent exactly the date and time you want it to even if you are out of office. If you need to contact thousands of people at a time, Mad Mimi can be used to send the emails all at once to all of them, especially for marketing purposes and newsletter purposes.
    Incentivized
    Read full review
    Pros
    dotMailer
    • Easy Editor - no HTML required. It's very easy to drag and drop your elements, customizing the campaign according to your needs.
    • Reports- the reports are robust, showing you your open rates, browsers used, who clicked what, etc. It is easy to section out this information and deliver it to the appropriate stakeholders.
    • Templates - building your own template library makes creating and sending campaigns and quick and easy experience. In a global company like ours, it also enables consistency across the brand locations throughout the world.
    Read full review
    Klaviyo
    • Klaviyo's template builder is very intuitive yet straightforward enough that an inexperienced user can catch on quickly.
    • Their flow builder is also quite intuitive and allows us to build intricate, highly targeted flows.
    • I appreciate their built-in compliance warnings & checks as they apply to opt-out methods, SMS compliance, and overall deliverability.
    Incentivized
    Read full review
    GoDaddy
    • I've been on the free plan for years and it has suited me very well. It's reliable and has all the core features I need at the moment. Considering how all the online tools can add up, this is right for my business.
    • Mad Mimi has a super-simple interface, and it's drag and drop, so I don't have to spend a lot of time designing each email. Although you can customize with your logo and colors.
    • There are several free add-ons, which allow for a limited amount of automation. I would recommend taking advantage of the RSS feed, webform, and drip campaign features.
    • You can segment your list into as many groups as you like, which makes for more effective email marketing.
    Incentivized
    Read full review
    Cons
    dotMailer
    • Integration is overly complex.
    • Cannot progressively profile from anything other than an email address.
    • Too expensive.
    Incentivized
    Read full review
    Klaviyo
    • Needs more visible critical notifications as we once exceeded our monthly email limit right during the Black Friday campaign. The notification was not visible enough for us to catch it on time, as a result, some emails scheduled to be sent over the weekend were never sent
    • Better library of dynamic values available for use inside emails
    Incentivized
    Read full review
    GoDaddy
    • The ease on adding links, such as unsubscribe links, is not as easy as it is with other email service providers. Creating simple tags that take the place of a link could help a lot, especially for those not as familiar with HTML.
    • Perhaps a way of archiving old emails, or hiding them from the past emails area. It can look a bit cluttered, and can be confusing in some circumstances.
    • Providing some learning material, or at least a more thorough overview of email marketing, and the user interface would be of great use to beginners.
    Read full review
    Likelihood to Renew
    dotMailer
    Since this is used on a global scale and it is preferable to all of our brands, I cannot see us switching to a different provider. We have built years worth of contacts and templates within our current system, which saves our marketing team a lot of time when putting together future campaigns. All of them are mobile optimized which makes it even easier to work with
    Read full review
    Klaviyo
    Klaviyo is simply a great solution for e-com email marketing & customer relationship management:
    1. User journey visibility: We can see our clients' customers on their individual user journeys (open email, site visits) to better understand and accommodate your customers.
    2. Flow automation: Creating automated emails that follow up with new leads, those who abandoned carts, purchased.
    3. Email design: So easy to use, and more friendly than some other visual builders that we've used.
    4. Metrics visibility: We can see our clients' metrics very easily and adjust efforts accordingly.
    Incentivized
    Read full review
    GoDaddy
    Pretty simple, I know I'm getting what I pay for and a little more. Although simple and easy for the new user; a more seasoned marketer can still get the most from MadMimi. Especially if the primary purpose is to generate strong brand loyalty with effective communication that integrates your various outlets: MadMimi makes it easy for your customer to pick-up what the business owner wants to relay.
    Read full review
    Usability
    dotMailer
    No answers on this topic
    Klaviyo
    The only reason why I did not give it a 10/10 is that it cannot distinguish purchases that came through subscription recharges instead of purchases that were driven directly by email sends. Other than that, the automation qualities, design features, and segmentation options make this an incredible email platform, and I am very happy with it
    Incentivized
    Read full review
    GoDaddy
    I find it very easy to use just like my colleagues too. The learning curve is straight forward.
    Incentivized
    Read full review
    Support Rating
    dotMailer
    No answers on this topic
    Klaviyo
    Their support is always quick and we have recurring meetings with our advisor. they were great when we first started at walking us through the platform and helping us understand how to do the overall setup. They also have a wide variety of articles that cover must issues in a very clear manner that will get you out of a predicament really fast.
    Incentivized
    Read full review
    GoDaddy
    My issues are usually quickly resolved and their support staffs are very knowledgeable on the software generally
    Incentivized
    Read full review
    Implementation Rating
    dotMailer
    No answers on this topic
    Klaviyo
    Don't cut corners, do it right the first time, if you take your time to build everything the way you want it then it will run itself. The platform will help you increase revenue as long as you use the tools it provides. Don't be scared to ask questions, the support team will help you get to the next level
    Incentivized
    Read full review
    GoDaddy
    No answers on this topic
    Alternatives Considered
    dotMailer
    DotMailer is built for eCommerce. Drip, ActiveCampaign, and Infusionsoft are not eCommerce platforms out of the box, though they can be tailored to that use case. DotMailer is especially geared toward retail businesses.
    Incentivized
    Read full review
    Klaviyo
    Klaviyo's ability to really tackle the entire marketing contact ecosystem on one platform is what really won us over. The price for everything was competitive, not necessarily the cheapest but competitive, and the ability to see that data flow from every interaction was what was crucial to us. Additionally, Klaviyo is the core of our B2C business. We were not focused on anything other than how we interact with customers directly, and Klaviyo was a direct win for us. The one negative is Klaviyo's ability to work with our B2B side of our business, because it doesn't integrate with platforms like HubSpot. That is a massive downside, but the upside justified the investment.
    Incentivized
    Read full review
    GoDaddy
    Constant Contact is the Goliath of the industry and to us, it was unnecessarily complex and expensive. We chose Mad Mimi, after looking at several other new offerings and we've been extremely satisfied with our choice of Mad Mimi.
    Incentivized
    Read full review
    Return on Investment
    dotMailer
    • Better customer service
    • Increased brand awareness
    • Increased brand engagement
    • Streamlined processes
    • Regular communication with customers
    • Increased audience/reach
    Read full review
    Klaviyo
    • Klaviyo brought our email channel to the top performing channel over Paid Ads several times (according to G Analytics), before Klaviyo Paid Ads were always top and the email channel struggled to even stay in 2nd place.
    • Klaviyo did cost quite a bit more than our old email platform but the ROI was much higher so it paid for itself.
    • Klaviyo implemented tools that allowed us to have a higher customer satisfaction with things like letting customers choose to receive less emails instead of unsubscribing.
    Incentivized
    Read full review
    GoDaddy
    • I've spent 3 years creating blog posts, and it is only now encompassing the breath that allows me to draw upon this pieces as a reusable resource, but now this is happening.
    • I preferred the Mad Mimi platform to Mail Chimp, and I suspect it continues to offer advantages. I felt Mad Mimi did themselves a disservice by failing to support their free subscriber service to the same extent that Mail Chimp does. When one's mail list gets sufficiently large, then it does pay to pay them, but not in the context I was using it.
    • It seems that Mad Mimi is targeting direct marketing purposes, as this is a use where ROI is more easily measured.
    Incentivized
    Read full review
    ScreenShots

    Klaviyo Screenshots

    Screenshot of Web forms to grow contact listsScreenshot of Personalized recommendations that resonateScreenshot of Smarter targeting. Deeper personalization.Screenshot of Display of how performance stacks up against peers