Dropbox Business vs. ownCloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dropbox Business
Score 8.2 out of 10
N/A
Dropbox Business expands on the company's cloud storage service by providing additional features, such as lost file recovery for an extended period, integration with popular office suites (e.g. Office 365), the Dropbox Paper collaboration extension, two-factor authentication (2FA) and single sign-on (SSO), tiered administrator controls and granular permission sharing, remote device wipe, API, and other features of use to larger groups and businesses.
$15
per month
ownCloud
Score 8.6 out of 10
N/A
ownCloud is a self-hosted open source file syncing and sharing option, from the Boston-based company of the same name.
$5
per month
Pricing
Dropbox BusinessownCloud
Editions & Modules
Standard
$15
per user/per month
Advanced
$25
per user/per month
Enterprise
Contact sales team
Standard
$5
per month
Enterprise
$12
per month
For Teams
$13
per month
For Single Users
$15
per month
Community
Free
Offerings
Pricing Offerings
Dropbox BusinessownCloud
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Dropbox BusinessownCloud
Considered Both Products
Dropbox Business
ownCloud
Chose ownCloud
I have a very similar experience between Google Drive and Dropbox. Both offer real-time sharing and collaboration. Google Drive limits external access and requires the recipient of shared files to have a Google account. In the case of both Dropbox and GoogleDrive, they limit …
Chose ownCloud
ownCloud is one of the only self-hosted solutions worth it. It is open source and free, meaning that anyone with a Linux VM or an old laptop can host its own feature-rich cloud server. Many all-in-one firewalls will mix OwnCloud and CrashPlan, joining document management and …
Top Pros
Top Cons
Features
Dropbox BusinessownCloud
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Dropbox Business
8.4
130 Ratings
0% below category average
ownCloud
8.5
13 Ratings
1% above category average
Versioning8.4102 Ratings9.010 Ratings
Video files9.4113 Ratings7.89 Ratings
Audio files8.8106 Ratings8.19 Ratings
Document collaboration7.2120 Ratings7.812 Ratings
Access control6.3126 Ratings9.512 Ratings
File search9.2126 Ratings8.112 Ratings
Device sync9.3123 Ratings9.312 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Dropbox Business
8.8
129 Ratings
2% above category average
ownCloud
8.5
13 Ratings
2% below category average
User and role management9.3114 Ratings9.012 Ratings
File organization9.4126 Ratings8.713 Ratings
Device management7.8108 Ratings7.79 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Dropbox Business
8.2
126 Ratings
3% below category average
ownCloud
8.8
13 Ratings
4% above category average
Performance8.6126 Ratings8.813 Ratings
Reliability8.6126 Ratings9.113 Ratings
Storage Reports7.292 Ratings8.410 Ratings
Best Alternatives
Dropbox BusinessownCloud
Small Businesses
SugarSync
SugarSync
Score 10.0 out of 10
SugarSync
SugarSync
Score 10.0 out of 10
Medium-sized Companies
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.6 out of 10
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.6 out of 10
Enterprises
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.6 out of 10
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Dropbox BusinessownCloud
Likelihood to Recommend
7.9
(131 ratings)
7.8
(13 ratings)
Likelihood to Renew
5.0
(4 ratings)
-
(0 ratings)
Usability
9.0
(19 ratings)
8.7
(4 ratings)
Availability
8.0
(2 ratings)
-
(0 ratings)
Performance
8.0
(15 ratings)
10.0
(2 ratings)
Support Rating
8.4
(27 ratings)
8.0
(3 ratings)
Implementation Rating
9.0
(3 ratings)
-
(0 ratings)
Configurability
9.0
(1 ratings)
-
(0 ratings)
Ease of integration
8.0
(1 ratings)
-
(0 ratings)
Product Scalability
9.0
(2 ratings)
-
(0 ratings)
Vendor post-sale
8.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
5.0
(1 ratings)
-
(0 ratings)
User Testimonials
Dropbox BusinessownCloud
Likelihood to Recommend
Dropbox
Everywhere as aforementioned it is well suited ... The largest and most appropriate... A business can never ever have too many locations of its data stored. This option allows my company to have our data stored in one location and everyone works it in real time whereas the updates go in "Real time" no matter who is working that file. This is the most awesome trick of the entire program not to mention that I can see everything that Bobbiesue is working on out west at the same time pull another activity report to see if indeed Peggy logged in for work from home at 2p yesterday as she stated she did. Its a check and balance for small businesses such as ours that runs on the honor system for telework employees. At this time, there just is not any less appropriate!
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ownCloud
I'd easily recommend ownCloud to small businesses or teams within organizations. I've not used ownCloud in large deployments, so I'd hesitate before suggesting it in a situation where more than 10 users need support. That said, ownCloud is easy to set up and multiple instances could be used to service a large user base.
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Pros
Dropbox
  • It enables us to share documents and workflow to all employees for whom access is allowed regardless of where in the world they may be located.
  • Dropbox Business provides a means to safely store our documents without having to have physical copies.
  • Dropbox also allows for easy organization of our documents in folders and such in the system.
Read full review
ownCloud
  • Attention and dedication to making the product a world class product with continual product updates.
  • Ease of use from an administration standpoint, and a very Clear UI.
  • The price -- you can't beat free!
  • Mobile applications are great.
  • Integration with public S3 cloud providers like AWS S3 and Wasabi S3.
  • 2FA authentication is supported and works great!
  • Marketplace Add-Ons: I love this! For example, I can install an add-on that natively opens raw images. I am a photographer as well, and being able to quickly view the CR2 Raw Files direct from the camera is fantastic! This was made possible by a marketplace add-in.
  • Embedded Media Players: Photos, Music, and Video files can be viewed and played right in the browser window.
  • Sync application to keep local files on a computer updated with the files on the server.
  • Access control and permissions -- shareable links!
Read full review
Cons
Dropbox
  • I deeply dislike the navigation. I find it very clunky and hard and not intuitive. A few years ago Dropbox redesigned its navigation and I'm frequently at a loss to figure out where to access the option I need.
  • It should be quicker and easier to figure out how to send a file. I wish I could do that from the drop-down menu in my taskbar under the Dropbox logo.
  • I wish I had the option under the same drop-down menu in my taskbar under the Dropbox logo to go to where the files are on my laptop, which I find much easier to navigate.
Read full review
ownCloud
  • Inability to easily collaboratively edit the same document by several people. Some advances have been made with Collabora (Libreoffice online) but it is still very sub-par compared to Office365 and desktop/online Office editing Sharepoint or OneDrive documents.
  • Apps for Calendar and Contacts are not part of the basic core, and although now quite supported they cannot still be easily deployed in common email clients such as Outlook or Thunderbird, separate CalDAV and CardDAV plugins need to be installed. Embedding an email solution and plugins for major email clients so they can work just by entering username and password would be good.
  • Risk of moving important folders/files to another location just by random drag-and-drop on Windows. Sometimes this breaks public links that cannot be restored anymore. Reverting such mistake by any of the users is impossible automatically.
  • When some user deletes some data in a shared folder it is put into recycle bin of the owner of the folder. The user who deleted cannot himself/herself revert such action as he/she does not see the recycle bin (trash) of the owner. Also, there is no log in the recycle bin who deleted that file or folder.
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Likelihood to Renew
Dropbox
Dropbox is very expensive and its price is not as competitive as it was. We are looking for an alternative that will enable as to subscribe more users at a more affordable cost. Also, we did not like Dropbox customer service, and felt that they should have found a way to compensate us for some of the damage they were responsible for when restoring our data.
Read full review
ownCloud
No answers on this topic
Usability
Dropbox
Well-designed, smart, packed with functionality without being overwhelming—Dropbox knows what they are doing and they do it well. They know what users want from the service and they make sure that all the normal use cases are intuitive and at your fingertips. I have never had a hard time finding things with Dropbox and I think their usability is excellent.
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ownCloud
OwnCloud is easy for me to use, and I believe it would be for others too. The barrier for most people will be the set up. For a technology professional like myself, ownCloud's setup is pretty straightforward, but it's not the sort of thing most casual users will be able to handle. Also, it's on the user to maintain the service. These can be taken care of by paying someone to do it for you.
Read full review
Reliability and Availability
Dropbox
At least once a week the app crashes on my computer and causes files to stop syncing. It is an easy fix to re-open the app, however I have to notice the app stopped working to realize it needs to be reopened.
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ownCloud
No answers on this topic
Performance
Dropbox
The Dropbox site and tools load in a reasonable amount of time. I don't feel like their site and app performance is any better or worse than any other paid product that I've seen offered by any other large company. Compared to a competing product like Google Drive, the performance is probably about the same.
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ownCloud
Compared with other cloud services, ownCloud has been the most efficient. It doesn't create a noticeable drain on resources and very quickly syncs across all my devices. I'm usually able to save a file on my laptop and by the time I walk over and sit down at my desktop machine, it's already there. I don't need to wait as often as I have with services like OneDrive.
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Support Rating
Dropbox
I give it a nine because I haven't ever had to use the support or help. I would give it a ten but since I've never had to use them, I can't really give a full review of how their support works. I've talked to market research teams from Dropbox about new features, but have not had to get any assistance with a problem yet.
Read full review
ownCloud
Regarding the community edition, there is a reasonably good support on the IRC, forums and in the issue section on Github. Perhaps a much more individual approach would be available if the premium support was chosen and the instance of the server was provided by the Owncloud company that also offers some premium extensions, not available generally. However, we did not need this level of support yet.
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Implementation Rating
Dropbox
The implementation was actually very simple. Again, as stated previously, the most intriguing part of the entire exercise was the implementation of the directory structure for each account. Once you design and implement it for one, it becomes quite simple to replicate for each account you implement thereafter. You just really need to take time to ensure you implement the first perfectly and those that follow on will be likewise work efficiently and easily.
Read full review
ownCloud
No answers on this topic
Alternatives Considered
Dropbox
Dropbox Business is dependable, adaptable, and cost-effective for our businesses. On the inside, it’s comparable to other file-sharing and storage. Also, file access and navigation are much faster. We use it to share documents and store data and files for our business purposes. And I’ve never been convinced of other tools’ integrity or dependability. Dropbox Business has good connectivity and is smooth to use.
Read full review
ownCloud
The paid cloud services are expensive if you need a lot of data. You're giving your personal and business information to a data-hungry organization. Local NAS solutions are too slow. We run ownCloud on an older business PC and the performance is outstanding, even for remote access, due to local syncing.
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Scalability
Dropbox
We've used this when we were 2 users and when we were 20. It did not make any difference. Even when we've had to scale down and fire 10 employees, it was still easy to salvage all the material and keep it organized within Dropbox.
Read full review
ownCloud
No answers on this topic
Return on Investment
Dropbox
  • Improved risk mitigation - know our files are encrypted.
  • Expiring Shared Links are a must have.
  • Positive impact from Happy Customers. No more trying to send cumbersome encrypted emails that customers struggle with. Dropbox makes it easy for them to retrieve their files.
  • Collaboration makes it faster for us to complete plan documents with our customers.
Read full review
ownCloud
  • Software is free so if you are going for a hosted solution anyway, it's hard to beat
  • One of the easiest way to make sure your data is secured without compromising on features
  • You need to manage the infrastructure and software
Read full review
ScreenShots