Dropbox Business vs. SmartSuite

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dropbox Business
Score 8.7 out of 10
N/A
Dropbox Business expands on the company's cloud storage service by providing additional features, such as lost file recovery for an extended period, integration with popular office suites (e.g. Office 365), the Dropbox Paper collaboration extension, two-factor authentication (2FA) and single sign-on (SSO), tiered administrator controls and granular permission sharing, remote device wipe, API, and other features of use to larger groups and businesses.
$15
per month
SmartSuite
Score 10.0 out of 10
N/A
SmartSuite provides a collaborative Work Management platform that enables teams to plan, track and manage workflows - whether it be a project, an ongoing process or routine everyday tasks. SmartSuite helps coordinate people and work across all levels of an organization to ensure that team members have the information they need to accomplish the work that matters most. Team members can create a workflow, or choose from over 200 templates that can be tailored to their exact needs.
$10
per month per user
Pricing
Dropbox BusinessSmartSuite
Editions & Modules
Standard
$15
per user/per month
Advanced
$25
per user/per month
Enterprise
Contact sales team
No answers on this topic
Offerings
Pricing Offerings
Dropbox BusinessSmartSuite
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Dropbox BusinessSmartSuite
Features
Dropbox BusinessSmartSuite
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Dropbox Business
8.9
129 Ratings
7% above category average
SmartSuite
-
Ratings
Versioning8.9101 Ratings00 Ratings
Video files9.2112 Ratings00 Ratings
Audio files9.1105 Ratings00 Ratings
Document collaboration8.2119 Ratings00 Ratings
Access control8.5125 Ratings00 Ratings
File search9.1125 Ratings00 Ratings
Device sync8.9122 Ratings00 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Dropbox Business
9.0
128 Ratings
4% above category average
SmartSuite
-
Ratings
User and role management9.2113 Ratings00 Ratings
File organization9.2125 Ratings00 Ratings
Device management8.8107 Ratings00 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Dropbox Business
8.9
125 Ratings
3% above category average
SmartSuite
-
Ratings
Performance9.0125 Ratings00 Ratings
Reliability9.0125 Ratings00 Ratings
Storage Reports8.691 Ratings00 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
Dropbox Business
-
Ratings
SmartSuite
9.1
18 Ratings
16% above category average
Task Management00 Ratings9.218 Ratings
Resource Management00 Ratings9.117 Ratings
Gantt Charts00 Ratings9.114 Ratings
Scheduling00 Ratings9.016 Ratings
Workflow Automation00 Ratings9.117 Ratings
Team Collaboration00 Ratings9.218 Ratings
Support for Agile Methodology00 Ratings9.118 Ratings
Document Management00 Ratings9.117 Ratings
Email integration00 Ratings9.117 Ratings
Mobile Access00 Ratings9.017 Ratings
Timesheet Tracking00 Ratings9.214 Ratings
Change request and Case Management00 Ratings9.016 Ratings
Budget and Expense Management00 Ratings9.215 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Dropbox Business
-
Ratings
SmartSuite
9.2
15 Ratings
17% above category average
Quotes/estimates00 Ratings9.214 Ratings
Project & financial reporting00 Ratings9.114 Ratings
Integration with accounting software00 Ratings9.29 Ratings
Best Alternatives
Dropbox BusinessSmartSuite
Small Businesses
SugarSync
SugarSync
Score 4.1 out of 10
Stackby
Stackby
Score 8.9 out of 10
Medium-sized Companies
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
InEight
InEight
Score 8.3 out of 10
Enterprises
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
InEight
InEight
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Dropbox BusinessSmartSuite
Likelihood to Recommend
8.5
(130 ratings)
9.2
(18 ratings)
Likelihood to Renew
5.0
(4 ratings)
9.1
(1 ratings)
Usability
9.0
(19 ratings)
9.1
(1 ratings)
Availability
8.0
(2 ratings)
-
(0 ratings)
Performance
8.0
(15 ratings)
-
(0 ratings)
Support Rating
8.4
(27 ratings)
9.1
(1 ratings)
Implementation Rating
9.0
(3 ratings)
9.1
(1 ratings)
Configurability
9.0
(1 ratings)
-
(0 ratings)
Ease of integration
8.0
(1 ratings)
-
(0 ratings)
Product Scalability
9.0
(2 ratings)
-
(0 ratings)
Vendor post-sale
8.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
5.0
(1 ratings)
-
(0 ratings)
User Testimonials
Dropbox BusinessSmartSuite
Likelihood to Recommend
Dropbox
Everywhere as aforementioned it is well suited ... The largest and most appropriate... A business can never ever have too many locations of its data stored. This option allows my company to have our data stored in one location and everyone works it in real time whereas the updates go in "Real time" no matter who is working that file. This is the most awesome trick of the entire program not to mention that I can see everything that Bobbiesue is working on out west at the same time pull another activity report to see if indeed Peggy logged in for work from home at 2p yesterday as she stated she did. Its a check and balance for small businesses such as ours that runs on the honor system for telework employees. At this time, there just is not any less appropriate!
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SmartSuite
It is best suited to be a google alternative for a google drive due to its multiple functions. Can add action items, upload multiple types of files and assign people responsibilities and tasks. It combines resource platform abilities with project management functionality in order to unite all your needs in one area.
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Pros
Dropbox
  • It enables us to share documents and workflow to all employees for whom access is allowed regardless of where in the world they may be located.
  • Dropbox Business provides a means to safely store our documents without having to have physical copies.
  • Dropbox also allows for easy organization of our documents in folders and such in the system.
Read full review
SmartSuite
  • SmartSuite is a good collaboration tool
  • The capabilities of the platform are immense
  • The customization features allow users to set up the report type and view it exactly as they want
  • The choice of the fields to be used in the records and reports is really wide
Read full review
Cons
Dropbox
  • I deeply dislike the navigation. I find it very clunky and hard and not intuitive. A few years ago Dropbox redesigned its navigation and I'm frequently at a loss to figure out where to access the option I need.
  • It should be quicker and easier to figure out how to send a file. I wish I could do that from the drop-down menu in my taskbar under the Dropbox logo.
  • I wish I had the option under the same drop-down menu in my taskbar under the Dropbox logo to go to where the files are on my laptop, which I find much easier to navigate.
Read full review
SmartSuite
  • A little better home screen, which is already in the works!
  • Better experience in the my work panel, which is also in the works already!
Read full review
Likelihood to Renew
Dropbox
Dropbox is very expensive and its price is not as competitive as it was. We are looking for an alternative that will enable as to subscribe more users at a more affordable cost. Also, we did not like Dropbox customer service, and felt that they should have found a way to compensate us for some of the damage they were responsible for when restoring our data.
Read full review
SmartSuite
I have a great expereance
Read full review
Usability
Dropbox
Well-designed, smart, packed with functionality without being overwhelming—Dropbox knows what they are doing and they do it well. They know what users want from the service and they make sure that all the normal use cases are intuitive and at your fingertips. I have never had a hard time finding things with Dropbox and I think their usability is excellent.
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SmartSuite
The product is usability friendly, easy to use, flexible and has all functions I need for my purposes
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Reliability and Availability
Dropbox
At least once a week the app crashes on my computer and causes files to stop syncing. It is an easy fix to re-open the app, however I have to notice the app stopped working to realize it needs to be reopened.
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SmartSuite
No answers on this topic
Performance
Dropbox
The Dropbox site and tools load in a reasonable amount of time. I don't feel like their site and app performance is any better or worse than any other paid product that I've seen offered by any other large company. Compared to a competing product like Google Drive, the performance is probably about the same.
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SmartSuite
No answers on this topic
Support Rating
Dropbox
I give it a nine because I haven't ever had to use the support or help. I would give it a ten but since I've never had to use them, I can't really give a full review of how their support works. I've talked to market research teams from Dropbox about new features, but have not had to get any assistance with a problem yet.
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SmartSuite
They have a great tutorial and a lot of hits during the work process
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Implementation Rating
Dropbox
The implementation was actually very simple. Again, as stated previously, the most intriguing part of the entire exercise was the implementation of the directory structure for each account. Once you design and implement it for one, it becomes quite simple to replicate for each account you implement thereafter. You just really need to take time to ensure you implement the first perfectly and those that follow on will be likewise work efficiently and easily.
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SmartSuite
That's easy. Just try
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Alternatives Considered
Dropbox
Dropbox Business is dependable, adaptable, and cost-effective for our businesses. On the inside, it’s comparable to other file-sharing and storage. Also, file access and navigation are much faster. We use it to share documents and store data and files for our business purposes. And I’ve never been convinced of other tools’ integrity or dependability. Dropbox Business has good connectivity and is smooth to use.
Read full review
SmartSuite
For our team, SmartSuite contains all features that we need. Before we use Asana, Trello and tried to use Airtable. But all of these management systems did not satisfy us. Then we started using SmartSuite, got to know all the possibilities and decided to switch to it
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Scalability
Dropbox
We've used this when we were 2 users and when we were 20. It did not make any difference. Even when we've had to scale down and fire 10 employees, it was still easy to salvage all the material and keep it organized within Dropbox.
Read full review
SmartSuite
No answers on this topic
Return on Investment
Dropbox
  • Improved risk mitigation - know our files are encrypted.
  • Expiring Shared Links are a must have.
  • Positive impact from Happy Customers. No more trying to send cumbersome encrypted emails that customers struggle with. Dropbox makes it easy for them to retrieve their files.
  • Collaboration makes it faster for us to complete plan documents with our customers.
Read full review
SmartSuite
  • We have to spend less time on checking where the project is at
  • We can have less PM's in the business
  • Our clients are happier thus leading to more business
Read full review
ScreenShots

SmartSuite Screenshots

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