Dropbox vs. Druva Security Cloud vs. vBoxxCloud

It has been great for my real estate business as I have many files and need to keep them for a minimum of 5 years. I use it for business and personal files to stay organized. I don't care to use it for photo storage as I feel that it takes up too much space, and I prefer to keep them separate.

100% cloud backup solution that was implemented well and easy to use. Great communication from our AE through the process and whenever needed. There is a robust admin web management portal that offers a fairly granular user privilege setup and the ability to add different regions in backup. Druva Security Cloud doesn't require a lot of bandwidth or additional resources for either backups or restores. Users can independently recover their data. We are able to back the files up both individually and at a group level. The support team is 24/7 and easily accessible. Biggest con, in this day and age, is that it would be great to have an admin smartphone application. More details when the backup is running would be nice as well as more customizable reports. Also some cosmetic bugs related to the UX, but nothing huge.

See advantages and disadvantages [below].

Incentivized

• I can share projects I need feedback on.
• I can make projects available to editors so that they can do their work.
• Dropbox is a place where I can store files that I can access from anywhere, even if I don't have my laptop with me at the time.
• I have an old friend who is an acting professor in Tokyo. He loves the dialogue that I write in my novels. He converts chapters into scenework for his acting students. They get very excited when there's new material!

• We like the option of downloading backed up files both individually and as a group.
• The ransomware protection is a security feature that puts our minds at ease when it comes to the safety of our data.
• The Customer Success team does frequent reach outs and technical health checks.

• Service. You can mail, chat and call them and they always make time for the questions.
• Their servers are located in the Netherlands.
• Administrator interface
• Reports

Incentivized

• I’d like to be able to hover over an image/document and have it expand/enlarge without actually opening it
• I’d love to see a carousel that lets me thumb through more quickly
• I’m almost always in thumbnail view. I’d like to see them re-organize automatically when something is moved or deleted instead of leaving an empty space.
• AI options for photo editing.
• Easier pdf markups

• They have more ways to improve in Analytics section and UX.
• I recommend to have to integrate with the cloud storages cheaper option to store backups which would be tremendous for customers to save snapshots costs.
• Love to see Druva Data Resiliency Cloud have a better rbac policy on who can trigger the DR engine.

• To use vBoxx you have an interface as administrator. To add a user, you have to use another interface.
• When you are accessing your files via the web (not via the sync folder on your laptop, pc or tablet), you have to download and upload the file, you can't change it without downloading it. Unless I don't know [how to do] it.

Incentivized

Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need.

This is the second company I've brought to Druva. Just today, I was tasked with recovering a file from a user that last saw it 6 months ago. I was able to restore it in under 5 minutes of getting the request. It's really that easy.

Incentivized

It works extremely well, and we have never had any issues with connecting or sharing files. It's very easy to use, and any team member can share, add, and delete files to a virtual drive. This is extremely helpful, and it's an amazing tool to use, ensuring everyone can connect and work together effectively.

The product is easy to navigate and manage. Setup and configuration is also easy. We did not need to pay for any additional professional services. Our account team worked with use on the integration. It was not complex or difficult to learn how to setup and use. End users also have the ability to log in and manage their own files and emails

Incentivized

Like any service, there are scheduled maintenance periods and unscheduled outages, however outages have been very limited and fortunately have not had any impact on our environment.

Incentivized

Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.

Page response in the admin center is acceptable- rarely are we waiting for data to load. Backup speeds seem fine, and restore speeds are OK considering it's likely pulling data from cold storage. It often takes 30-60 seconds for the restore to begin transferring files, but speeds are acceptable thereafter

Incentivized

They immediately responded like in an example that I gave where one of our staff members accidentally deleted the whole Special Hope Network Dropbox, we immediately contacted Dropbox they walked us through the steps of how to retrieve the information and luckily enough we were able to retrieve the entire Dropbox and we have had back and forth with Dropbox on what to do when an employee leaves how to remove them how to add another employee.

We had an issue in my first year that took a long time to fix. The support guy was awesome, took screen shots, filled me in, was professional, but it just took so long. I do think that was an anomaly, but it certainly sticks out nonetheless. Beyond that, we've had pretty good support "relationships" with the reps. They're usually pretty prompt at getting back and quite knowledgeable. Just make sure you have your proxies updated, because that's always step 1!

Incentivized

Never expected to receive this kind of service as a small company.

Incentivized

They are very well knowledgeable. They conducted a two day training session and they explained each and everything.

I did not personally take any training for Dropbox so I am self taught but I know when our Vice President selected Dropbox, he personally did do some training modules on it and I'm assuming it was very easy and simple to understand since he now acts like he is a pro at it!

As an administrator, if I had a user who needed additional training, it was available. As an Administrator, the product was so easy I didn't need it

Incentivized

I needed to stay current in improving my daily operations. Dropbox
was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.

Implementation from cloud ranger to Druva Data Resiliency Cloud platform was a seamless integration experience to upgrade the policies and license for continual backup/recovery support. This may be one of the best "set it and forget it" apps for backup solutions, that also allow notifications for failures etc...

Incentivized

For me, Dropbox is so much easier to use than Google Drive. I have both because I have a client who relies on me using Google, but each time I upload something, it gets lost in translation, and the document does not appear the same in Google. Frustrating. Love Dropbox!

We evaluated VMWare as a provider and found their dependence on IaaS or on-premises setup was a deal breaker. Being all-cloud really required that we have a cloud-native SaaS backup solution. VMWare and other IaaS and on-prem providers really could not match Druva Data Resiliency Cloud's abilities, at least not that we were able to determine.

Incentivized

Not used but evaluated: Dropbox (not secure enough + American servers) Google (not secure enough + American servers) OneDrive (not secure enough + American servers) Tresorit (is secure and has European servers) VBoxx won because of the availability by mail, chat and phone. That is the only thing that counts during emergencies.

Incentivized

bc i think box.com is better and more affordable

As the product is cloud based within AWS, scaleability is unlimited. The on-premise units of scale are predictable and allow administrators to scale up / down as needed. In my experience, the flexibility around these appliances, allow organisations to vertically or horizontally scale the environment with confidence and ease. Conversely, it is possible to set thresholds to ensure that organisations do not over commit and manage budgets effectively.

• When it works (usually if a client already has Dropbox, so they don't get the solicitation to sign up), it works flawlessly.
• I've had multiple clients not see the "continue with download only" at the bottom and email me to resend the media another way because they don't have a Dropbox account.

• Using Druva has simplified greatly the backup process. Once fully configured to your business needs, Druva provides a fast amount of backups.
• Druva has saved a lot of time for the IT team. Usually time is wasted by staff members searching for a missing email. Now, they reach out to us or use their own Druva account to locate a missing email quickly and easily.

Incentivized

• Too soon to say

Incentivized