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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DX Application Performance Management

    Score9 out of 10
    N/ADX Application Performance Management (formerly CA APM, or CA Application Performance Management) is an application performance management platform designed to correlate and analyze data in real-time. DX APM supports hybrid environments and customizable failure thresholds.N/A

    New Relic

    Score8.1 out of 10
    N/ANew Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.

    $0

    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks

    Pricing
    DX Application Performance ManagementNew Relic
    Editions & Modules
    No answers on this topic
    Free (Forever)
    $0
    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
    Telemetry Data Platform
    $0.25
    per month per extra GB data ingest (after first free 100GB per month)
    Incident Intelligence
    $0.50
    per month per event (after first 1000 free events per month)
    Standard
    $99
    per month per full user (after first free full user - unlimited free basic users)
    Pro
    Contact sales team
    Enterprise
    Contact sales team
    Offerings
    Pricing Offerings
    DX Application Performance ManagementNew Relic
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    DX Application Performance ManagementNew Relic
    Considered Both Products
    Broadcom
    Chose DX Application Performance Management
    DX Application Performance Management can never compete with Dynatrace, New Relic, or AppDynamics. DX Application Performance Management was selected as a preferred vendor not on actual requirements, use cases, or effectiveness. You would be better using a log search tool or no …
    Incentivized
    New Relic
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    91%
    Would buy again
    71 Answers
    Delivers good value for the price
    No answers on this topic
    94%
    Delivers good value for the price
    64 Answers
    Happy with the feature set
    No answers on this topic
    97%
    Happy with the feature set
    76 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    95%
    Lived up to sales and marketing promises
    55 Answers
    Implementation went as expected
    No answers on this topic
    96%
    Implementation went as expected
    68 Answers
    Features
    DX Application Performance ManagementNew Relic
    Application Performance Management
    Comparison of Application Performance Management features of DX Application Performance Management and New Relic
    Feature
    DX Application Performance Management
    3.7
    6 Ratings
    72% below category average
    New Relic
    -
    Ratings
    Application monitoring3.26 Ratings00 Ratings
    Database monitoring3.24 Ratings00 Ratings
    Threshold alerts3.26 Ratings00 Ratings
    Predictive capabilities4.04 Ratings00 Ratings
    Application performance management console3.26 Ratings00 Ratings
    Collaboration tools4.03 Ratings00 Ratings
    Out-of-the box templates to monitor applications4.05 Ratings00 Ratings
    Application dependency mapping and thresholding4.05 Ratings00 Ratings
    Virtualization monitoring4.04 Ratings00 Ratings
    Server availability and performance monitoring3.24 Ratings00 Ratings
    Server usage monitoring and capacity forecasting4.04 Ratings00 Ratings
    IT Asset Discovery4.02 Ratings00 Ratings
    Best Alternatives
    DX Application Performance ManagementNew Relic
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    Amazon CloudWatch
    Score7.6 out of 10
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    SolarWinds AppOptics
    Score7.6 out of 10
    LogicMonitor
    Score8.9 out of 10
    Enterprises
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    Score8.5 out of 10
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    DX Application Performance ManagementNew Relic
    Likelihood to Recommend
    3.2
    (6 ratings)
    7.4
    (148 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.8
    (16 ratings)
    Usability
    -
    (0 ratings)
    6.7
    (14 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (2 ratings)
    Support Rating
    2.5
    (2 ratings)
    9.0
    (7 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (9 ratings)
    Configurability
    -
    (0 ratings)
    7.3
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.2
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.2
    (2 ratings)
    User Testimonials
    DX Application Performance ManagementNew Relic
    Likelihood to Recommend
    Broadcom
    CA Wily is well suited for monitoring the load balanced application nodes and determine their main performance bottlenecks like if problem exists in heap or in some connection issues. But I think when it comes to providing the entire report of the application, it is less appropriate as there is no way to create the entire report of the test for all the counters monitored. Also there is no way to detect some issues based on the system configuration.
    Incentivized
    Read full review
    New Relic
    New Relic its an excellent tool for monitoring services used on the SAAS universe, like web servers, relational and nosql dbms, reverse proxies, text databases, etc. Its also a powerful tool to monitor resource usage on said servers. However, its not well fitted to monitor custom services - if you need to generate alerts based on logs or database information, for example
    Incentivized
    Read full review
    Pros
    Broadcom
    • Alerting which can be customized by the end user.
    • Visualization of the metrics and data presented to provide a unique and attractive interface.
    • Flexibility to manage actions and commands that we deem important for each application. The ability to define these and customize the metrics reported for each individual application is huge for us.
    Incentivized
    Read full review
    New Relic
    • It gives us insights of applications, infrastructure, clouds very well.
    • The alerting system in New Relic helps us to easily identify the root cause which reduces the MTTR.
    • It has new features related to AI which helps to troubleshoot any problem in a very short time it gives future predictions also.
    Incentivized
    Read full review
    Cons
    Broadcom
    • We are facing challenges to meet RFP requirements in few areas where I would recommend CA to improve.
    • We are facing challenges for non (java and dotnet application) which CA APM does not support. SAP is another solution where CA APM is not able to address our business requirement.
    Incentivized
    Read full review
    New Relic
    • And while powerful, building tailored dashboards with organ-specific metrics (such as energy load variance across regions) can be difficult to navigate. The UI isn't as drag-and-drop easy, and query-based widgets typically involve some trial and error for non-devs.
    • Alerts may be hypersensitive or over general. I We often get a spam of non-critical alerts while doing load testing, all overhauling to me alone and making it difficult to identify actual issues especially in energy systems where spikes are very common.
    • With our expanding fleet of Iot devices, the per-host pricing model is becoming expensive, quickly. More detailed billing based on microservices, or that works at sensor level, would make it more adaptable for energy platforms.
    Incentivized
    Read full review
    Likelihood to Renew
    Broadcom
    No answers on this topic
    New Relic
    The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
    Incentivized
    Read full review
    Usability
    Broadcom
    No answers on this topic
    New Relic
    I have given this much rating as I am used New Relic in different sectors and for different use cases like its K8s monitoring, infra monitoring, full stack monitoring as compare to other tools New Relic gives data in a formatted and connected way, and also it is giving us value for money. It also launches new features day by day which helps users to track the issue very quickly. It also supports OTel integrations which is the latest trend of observability tools. thats why I had given this much rating to New Relic.
    Incentivized
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    Reliability and Availability
    Broadcom
    No answers on this topic
    New Relic
    Never observed an outage
    Incentivized
    Read full review
    Performance
    Broadcom
    No answers on this topic
    New Relic
    there are times where browser cache will cause issues that require you to clear your browser before continuing.
    Incentivized
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    Support Rating
    Broadcom
    We have never received any support from CA on this product
    Incentivized
    Read full review
    New Relic
    The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed
    Incentivized
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    Implementation Rating
    Broadcom
    No answers on this topic
    New Relic
    It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
    Read full review
    Alternatives Considered
    Broadcom
    We only have 1 application using DX APM, while most of other applications are instrumented using Dynatrace. Dynatrace provides a better monitoring and instrumentation for applications. The required effort to setup monitoring capability using DX APM is way more work compared to Dynatrace, also the amount of KPIs offered from Dynatrace is more than DX APM.
    Incentivized
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    New Relic
    Data Dog has solutions that look more attractive, but not at their price point. We have also tried to build a solution straight from the Cloud, where our business is built, but some things are too hard to replicate. This shows that New Relic is useful and helps our efficiency.
    Incentivized
    Read full review
    Scalability
    Broadcom
    No answers on this topic
    New Relic
    Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
    Incentivized
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    Return on Investment
    Broadcom
    • Introscope is deeply utilized within the organization. However, CEM and Team Center not as much. Those that use one piece don't generally use the others. Partially because of the curve in learning how to use the consoles effectively.
    • reporting is pretty well configured and easy to setup if you know how to use the tools. So this can be easy to use and takes less time to configure for the different groups within the organization.
    Incentivized
    Read full review
    New Relic
    • We were able to quickly identify our most time consuming APIs. In some cases we were able to bring down times for some apis from 4s to 200ms.
    • We were able to identify our slowest database queries and optimize them for quicker response times.
    Incentivized
    Read full review
    ScreenShots