DX Application Performance Management vs. New Relic

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DX Application Performance Management
Score 9.0 out of 10
N/A
DX Application Performance Management (formerly CA APM, or CA Application Performance Management) is an application performance management platform designed to correlate and analyze data in real-time. DX APM supports hybrid environments and customizable failure thresholds.N/A
New Relic
Score 8.6 out of 10
N/A
New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Pricing
DX Application Performance ManagementNew Relic
Editions & Modules
No answers on this topic
Free (Forever)
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Telemetry Data Platform
$0.25
per month per extra GB data ingest (after first free 100GB per month)
Incident Intelligence
$0.50
per month per event (after first 1000 free events per month)
Standard
$99
per month per full user (after first free full user - unlimited free basic users)
Pro
Contact sales team
Enterprise
Contact sales team
Offerings
Pricing Offerings
DX Application Performance ManagementNew Relic
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
DX Application Performance ManagementNew Relic
Considered Both Products
DX Application Performance Management
Chose DX Application Performance Management
DX Application Performance Management can never compete with Dynatrace, New Relic, or AppDynamics. DX Application Performance Management was selected as a preferred vendor not on actual requirements, use cases, or effectiveness. You would be better using a log search tool or no …
New Relic

No answer on this topic

Top Pros
Top Cons
Features
DX Application Performance ManagementNew Relic
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
DX Application Performance Management
3.7
6 Ratings
70% below category average
New Relic
-
Ratings
Application monitoring3.26 Ratings00 Ratings
Database monitoring3.24 Ratings00 Ratings
Threshold alerts3.26 Ratings00 Ratings
Predictive capabilities4.04 Ratings00 Ratings
Application performance management console3.26 Ratings00 Ratings
Collaboration tools4.03 Ratings00 Ratings
Out-of-the box templates to monitor applications4.05 Ratings00 Ratings
Application dependency mapping and thresholding4.05 Ratings00 Ratings
Virtualization monitoring4.04 Ratings00 Ratings
Server availability and performance monitoring3.24 Ratings00 Ratings
Server usage monitoring and capacity forecasting4.04 Ratings00 Ratings
IT Asset Discovery4.02 Ratings00 Ratings
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DX Application Performance ManagementNew Relic
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All AlternativesView all alternativesView all alternatives
User Ratings
DX Application Performance ManagementNew Relic
Likelihood to Recommend
3.2
(6 ratings)
8.6
(125 ratings)
Likelihood to Renew
-
(0 ratings)
8.8
(16 ratings)
Usability
-
(0 ratings)
7.5
(8 ratings)
Availability
-
(0 ratings)
9.1
(2 ratings)
Performance
-
(0 ratings)
9.1
(2 ratings)
Support Rating
2.5
(2 ratings)
9.0
(7 ratings)
Implementation Rating
-
(0 ratings)
8.5
(8 ratings)
Configurability
-
(0 ratings)
7.3
(3 ratings)
Ease of integration
-
(0 ratings)
9.0
(1 ratings)
Product Scalability
-
(0 ratings)
9.1
(2 ratings)
Vendor post-sale
-
(0 ratings)
8.2
(2 ratings)
Vendor pre-sale
-
(0 ratings)
8.2
(2 ratings)
User Testimonials
DX Application Performance ManagementNew Relic
Likelihood to Recommend
Broadcom
CA Wily is well suited for monitoring the load balanced application nodes and determine their main performance bottlenecks like if problem exists in heap or in some connection issues. But I think when it comes to providing the entire report of the application, it is less appropriate as there is no way to create the entire report of the test for all the counters monitored. Also there is no way to detect some issues based on the system configuration.
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New Relic
New - relic is well suited if you want to analyse the performance of your services and you want to improve it. Integration with multiple services with same account gives a clear picture of flow of your APIs if you have micro-service architecture. New-relic is less appropriate when you want to do logging of your system. As it does not emits every single calls
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Pros
Broadcom
  • Alerting which can be customized by the end user.
  • Visualization of the metrics and data presented to provide a unique and attractive interface.
  • Flexibility to manage actions and commands that we deem important for each application. The ability to define these and customize the metrics reported for each individual application is huge for us.
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New Relic
  • gives us an monitoring of all our underlying servers and also we can configure some alerts upon them like CPU and memory alerts.
  • Kubernetes cluster monitoring with new relic for EKS gives us and minute details of our cluster utilisation like node usage, pods memory request and limits
  • Network traceability for each and every request with response time analysis is great we can trace which component is responsible for generating response delay
  • log managements of the logs the infrastructure is generating we can view logs through there only
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Cons
Broadcom
  • We are facing challenges to meet RFP requirements in few areas where I would recommend CA to improve.
  • We are facing challenges for non (java and dotnet application) which CA APM does not support. SAP is another solution where CA APM is not able to address our business requirement.
Read full review
New Relic
  • I would like to see sort of simulator inside the user interface, that way we can send requests directly from it to test some configuration instead of setting up a test environment in our end.
  • It would be nice if the data ingestion can be filtered by APM's. That way we can know which application is ingested most data.
  • It would be nice if we could ingest logs (apache, system logs, and other logs) and correlate them with the APM.
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Likelihood to Renew
Broadcom
No answers on this topic
New Relic
The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
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Usability
Broadcom
No answers on this topic
New Relic
As an engineer, New Relic has been very quick and easy for me to pick up/install/use. It has been less easy for some of the less technical-minded folks in our organization and their UI still is inconsistent multiple years after refactoring their platform to be New Relic One.
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Reliability and Availability
Broadcom
No answers on this topic
New Relic
Never observed an outage
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Performance
Broadcom
No answers on this topic
New Relic
there are times where browser cache will cause issues that require you to clear your browser before continuing.
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Support Rating
Broadcom
We have never received any support from CA on this product
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New Relic
There are times I feel that the initial support is lacking. And in some cases the automated responses of not hearing anything are annoying if the reason why there has been no movement is because we are still waiting to hear back from NR support. So, i think they should loose the automation as it can seem disingenuous
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Implementation Rating
Broadcom
No answers on this topic
New Relic
It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
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Alternatives Considered
Broadcom
We only have 1 application using DX APM, while most of other applications are instrumented using Dynatrace. Dynatrace provides a better monitoring and instrumentation for applications. The required effort to setup monitoring capability using DX APM is way more work compared to Dynatrace, also the amount of KPIs offered from Dynatrace is more than DX APM.
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New Relic
New Relic is the most full-featured offering that we've found, and is incredibly easy to start using with a PHP app. The New Relic agent is installed as a PHP extension so it is able to monitor and track the performance of any PHP app being run by the web server. Other tools required the installation and setup of a PHP dependency at the application level.
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Scalability
Broadcom
No answers on this topic
New Relic
Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
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Return on Investment
Broadcom
  • Introscope is deeply utilized within the organization. However, CEM and Team Center not as much. Those that use one piece don't generally use the others. Partially because of the curve in learning how to use the consoles effectively.
  • reporting is pretty well configured and easy to setup if you know how to use the tools. So this can be easy to use and takes less time to configure for the different groups within the organization.
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New Relic
  • Less time debugging issues or letting issues go unknown
  • We know of issues before our customers
  • One common tool for logs, apm, infrastructure, and most alerting. Makes for easier developer experience.
  • Cost is expensive and is one of highest engineering spends
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ScreenShots