TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Elasticsearch

    Score8.5 out of 10
    N/AElasticsearch is an enterprise search tool from Elastic in Mountain View, California.

    $16

    per month

    New Relic

    Score8.1 out of 10
    N/ANew Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.

    $0

    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks

    Sentry

    Score8.8 out of 10
    N/ASentry provides engineering teams with tools to detect and solve user-impacting bugs and other issues.

    $26

    per month

    Pricing
    ElasticsearchNew RelicSentry
    Editions & Modules
    Standard
    $16.00
    per month
    Gold
    $19.00
    per month
    Platinum
    $22.00
    per month
    Enterprise
    Contact Sales
    Free (Forever)
    $0
    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
    Telemetry Data Platform
    $0.25
    per month per extra GB data ingest (after first free 100GB per month)
    Incident Intelligence
    $0.50
    per month per event (after first 1000 free events per month)
    Standard
    $99
    per month per full user (after first free full user - unlimited free basic users)
    Pro
    Contact sales team
    Enterprise
    Contact sales team
    Team
    $26
    per month
    Business
    $80
    per month
    Developer
    Free
    Enterprise
    Contact sales team
    Offerings
    Pricing Offerings
    ElasticsearchNew RelicSentry
    Free Trial
    NoNoYes
    Free/Freemium Version
    NoYesYes
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    ElasticsearchNew RelicSentry
    Considered Multiple Products
    Elastic
    No answer on this topic
    New Relic
    Chose New Relic
    Less expensive than Datadog and Sentry with almost everything we need. Less effort to set up and maintain than elastic search and kibana so saved a ton on engineering bandwidth which would have otherwise been lost.
    Incentivized
    Chose New Relic
    For front-end applications we compared New Relic with Sentry, the most pro of [New Relic] is the capability the merge data from back-end applications, having a clear view of all the context. Another way, the Sentry is focused only on front-end applications and is not able to …
    Incentivized
    Chose New Relic
    They all have pros and cons. We actually do use both Sentry Datadog and NewRelic depending on the service / need.
    Incentivized
    Chose New Relic
    Elasticsearch with its Beats technology is open source and has good community support. Amazon CloudWatch is another good alternative if you are using AWS because then the metrics are right there. In fact, I like CloudWatch especially because it is mostly free for basic use and …
    Incentivized
    Chose New Relic
    New Relic is the easiest to adopt, the price is in line with the other tools, and it has the lowest threshold to cross in order to learn the system and the platform. Adopting OpenTelemetry has been helpful in getting data aligned, and their documentation has been sufficient for …
    Incentivized
    Chose New Relic
    every one is using New Relic
    Incentivized
    Chose New Relic
    New Relic is the most full-featured offering that we've found, and is incredibly easy to start using with a PHP app. The New Relic agent is installed as a PHP extension so it is able to monitor and track the performance of any PHP app being run by the web server. Other tools …
    Incentivized
    Chose New Relic
    At the time, we selected New Relic for the broad coverage it could provide over our landscape.
    Incentivized
    Chose New Relic
    New Relic's APM is better than Datadog's. It has better traces and dashboards. The Apdex-based alerts are accurate and work predictably even at a large scale. However, New Relic can become expensive as the volume of data ingested grows. Datadog has better dashboards and …
    Incentivized
    Chose New Relic
    The flexibility of developing custom dashboards, NRQL features over smarted other competitors for us.
    Incentivized
    Chose New Relic
    The differentiating feature, in my opinion, is the support given by New Relic, in our org, there is a slack channel dedicated for New Relic which allows us to have a quicker response and more convenience.
    Incentivized
    Chose New Relic
    We selected New Relic because we were more readily able to send metrics and performance data to one centralized location, and perform a variety of visualization and correlation tasks in a single location, with a single application.
    Incentivized
    Chose New Relic
    New Relic is way more advanced than other tools we evaluated.
    Incentivized
    Chose New Relic
    New Relic is more affordable for infrastructure monitoring and had a more mature app monitoring suite (but data dog is catching up). Data dog has better predictive analytics and DB monitoring.
    Incentivized
    Chose New Relic
    Stackify's pricing was quite a bit better than New Relic, however on the whole New Relic had more features overall that benefitted our team. Overall though however, Stackify is worth checking out, they are improving their application over time and adding more features. It's …
    Incentivized
    Sentry
    Chose Sentry
    We actually ended up using both because New Relic is a more robust overall IT infrastructure monitoring product. However, sentry is more developer oriented on the backend and more client friendly on the front end as far as showing results and the dashboard etc. It can provide …
    Incentivized
    Chose Sentry
    Sentry was cheaper and lighter weight/easier to deal with. New Relic always felt like it was slowing the site down some. I don’t think either has had any major negative impact, but Sentry always seemed better/faster. Also, Sentry doesn’t have contracts like New Relic does …
    Incentivized
    Chose Sentry
    Sentry is better suited for tracking and aggregating exceptions over New Relic. New Relic does report on exceptions that occur, but Sentry is better at rolling up similar exceptions and filtering out the noise. Sentry also does a great job at identifying when an exception first …
    Incentivized
    Chose Sentry
    It is cheaper and offers better support for front-end applications for enterprise large environments with more then 30 scrum teams and hundreds of micro frontend applications. The configuration options, both with the agent and from the user interface, are superior to other …
    Incentivized
    Chose Sentry
    I think Sentry is far more user-friendly and has a better UI. Sentry is also a more affordable option.
    Incentivized
    Key User Insights
    Would buy again
    82%
    Would buy again
    14 Answers
    91%
    Would buy again
    71 Answers
    100%
    Would buy again
    10 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    16 Answers
    94%
    Delivers good value for the price
    64 Answers
    100%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    17 Answers
    97%
    Happy with the feature set
    76 Answers
    100%
    Happy with the feature set
    10 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    13 Answers
    95%
    Lived up to sales and marketing promises
    55 Answers
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    87%
    Implementation went as expected
    13 Answers
    96%
    Implementation went as expected
    68 Answers
    100%
    Implementation went as expected
    10 Answers
    Best Alternatives
    ElasticsearchNew RelicSentry
    Small Businesses
    Apache Solr
    Score7.9 out of 10
    Amazon CloudWatch
    Score7.6 out of 10
    No answers on this topic
    Medium-sized Companies
    IBM Watson Discovery
    Score9 out of 10
    LogicMonitor
    Score8.9 out of 10
    Airbrake
    Score8 out of 10
    Enterprises
    Amazon CloudSearch
    Score8.5 out of 10
    ManageEngine Site24x7
    Score10 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    ElasticsearchNew RelicSentry
    Likelihood to Recommend
    9.0
    (48 ratings)
    7.3
    (148 ratings)
    9.0
    (15 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    8.8
    (16 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (1 ratings)
    6.7
    (14 ratings)
    8.0
    (3 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (2 ratings)
    -
    (0 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    7.8
    (9 ratings)
    9.0
    (7 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    8.0
    (9 ratings)
    -
    (0 ratings)
    Configurability
    -
    (0 ratings)
    7.3
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.2
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.2
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    ElasticsearchNew RelicSentry
    Likelihood to Recommend
    Elastic
    Elasticsearch is a really scalable solution that can fit a lot of needs, but the bigger and/or those needs become, the more understanding & infrastructure you will need for your instance to be running correctly. Elasticsearch is not problem-free - you can get yourself in a lot of trouble if you are not following good practices and/or if are not managing the cluster correctly. Licensing is a big decision point here as Elasticsearch is a middleware component - be sure to read the licensing agreement of the version you want to try before you commit to it. Same goes for long-term support - be sure to keep yourself in the know for this aspect you may end up stuck with an unpatched version for years.
    Incentivized
    Read full review
    New Relic
    New Relic its an excellent tool for monitoring services used on the SAAS universe, like web servers, relational and nosql dbms, reverse proxies, text databases, etc. Its also a powerful tool to monitor resource usage on said servers. However, its not well fitted to monitor custom services - if you need to generate alerts based on logs or database information, for example
    Incentivized
    Read full review
    Sentry
    Great for standard web application performance monitoring, analytics and error reporting. Shows line level code errors, gives insight into performance issues (plugins, API issues, etc.). Automation and scheduled scanning in production gives client visibility into 'after deployment' value. Also lets a relatively small number of developers keep tabs on a handful of different site/applications without needing a bunch of tools. The UI is pretty complicated and can be overwhelming for new users. Documentation could be better for the learning curve,
    Incentivized
    Read full review
    Pros
    Elastic
    • As I mentioned before, Elasticsearch's flexible data model is unparalleled. You can nest fields as deeply as you want, have as many fields as you want, but whatever you want in those fields (as long as it stays the same type), and all of it will be searchable and you don't need to even declare a schema beforehand!
    • Elastic, the company behind Elasticsearch, is super strong financially and they have a great team of devs and product managers working on Elasticsearch. When I first started using ES 3 years ago, I was 90% impressed and knew it would be a good fit. 3 years later, I am 200% impressed and blown away by how far it has come and gotten even better. If there are features that are missing or you don't think it's fast enough right now, I bet it'll be suitable next year because the team behind it is so dang fast!
    • Elasticsearch is really, really stable. It takes a lot to bring down a cluster. It's self-balancing algorithms, leader-election system, self-healing properties are state of the art. We've never seen network failures or hard-drive corruption or CPU bugs bring down an ES cluster.
    Incentivized
    Read full review
    New Relic
    • It gives us insights of applications, infrastructure, clouds very well.
    • The alerting system in New Relic helps us to easily identify the root cause which reduces the MTTR.
    • It has new features related to AI which helps to troubleshoot any problem in a very short time it gives future predictions also.
    Incentivized
    Read full review
    Sentry
    • Great web interface. Lots of data available in a really clean format, with filtering options and more.
    • Per-user exception tracking. User is complaining about something being broken? Look up their account ID in Sentry and you can see if they've run into any exceptions (with device information included, of course).
    • Source map uploading. Took a little while to figure this out but now we have our deploy script upload sourcemaps to Sentry on each deployment, meaning we get to see stack traces that aren't obfuscated!
    • Very generous free tier – 10,000 events per month. We're nowhere near that yet.
    Incentivized
    Read full review
    Cons
    Elastic
    • Joining data requires duplicate de-normalized documents that make parent child relationships. It is hard and requires a lot of synchronizations
    • Tracking errors in the data in the logs can be hard, and sometimes recurring errors blow up the error logs
    • Schema changes require complete reindexing of an index
    Incentivized
    Read full review
    New Relic
    • And while powerful, building tailored dashboards with organ-specific metrics (such as energy load variance across regions) can be difficult to navigate. The UI isn't as drag-and-drop easy, and query-based widgets typically involve some trial and error for non-devs.
    • Alerts may be hypersensitive or over general. I We often get a spam of non-critical alerts while doing load testing, all overhauling to me alone and making it difficult to identify actual issues especially in energy systems where spikes are very common.
    • With our expanding fleet of Iot devices, the per-host pricing model is becoming expensive, quickly. More detailed billing based on microservices, or that works at sensor level, would make it more adaptable for energy platforms.
    Incentivized
    Read full review
    Sentry
    • Alert Configuration. Would be really helpful to have multiple logical groupings within the "If" section of a single configurable alert.
    • Alert Copying. Being able to copy an alert from one project to another would be super beneficial.
    • Alert Tags. Better UI around how we select which tags are getting sent with each alert instead of a tiny text box.
    Incentivized
    Read full review
    Likelihood to Renew
    Elastic
    We're pretty heavily invested in ElasticSearch at this point, and there aren't any obvious negatives that would make us reconsider this decision.
    Incentivized
    Read full review
    New Relic
    The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
    Incentivized
    Read full review
    Sentry
    No answers on this topic
    Usability
    Elastic
    To get started with Elasticsearch, you don't have to get very involved in configuring what really is an incredibly complex system under the hood. You simply install the package, run the service, and you're immediately able to begin using it. You don't need to learn any sort of query language to add data to Elasticsearch or perform some basic searching. If you're used to any sort of RESTful API, getting started with Elasticsearch is a breeze. If you've never interacted with a RESTful API directly, the journey may be a little more bumpy. Overall, though, it's incredibly simple to use for what it's doing under the covers.
    Incentivized
    Read full review
    New Relic
    I have given this much rating as I am used New Relic in different sectors and for different use cases like its K8s monitoring, infra monitoring, full stack monitoring as compare to other tools New Relic gives data in a formatted and connected way, and also it is giving us value for money. It also launches new features day by day which helps users to track the issue very quickly. It also supports OTel integrations which is the latest trend of observability tools. thats why I had given this much rating to New Relic.
    Incentivized
    Read full review
    Sentry
    Its incredibly versatile, but that leads to complexity for the uninitiated, which can be intimidating. Nevertheless its a well polished product, in our case leading to only using it for a focus on frontend is still more cost effective than buying a one-to-rule-them-all tool...
    Incentivized
    Read full review
    Reliability and Availability
    Elastic
    No answers on this topic
    New Relic
    Never observed an outage
    Incentivized
    Read full review
    Sentry
    No answers on this topic
    Performance
    Elastic
    No answers on this topic
    New Relic
    there are times where browser cache will cause issues that require you to clear your browser before continuing.
    Incentivized
    Read full review
    Sentry
    No answers on this topic
    Support Rating
    Elastic
    We've only used it as an opensource tooling. We did not purchase any additional support to roll out the elasticsearch software. When rolling out the application on our platform we've used the documentation which was available online. During our test phases we did not experience any bugs or issues so we did not rely on support at all.
    Incentivized
    Read full review
    New Relic
    The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed
    Incentivized
    Read full review
    Sentry
    No answers on this topic
    Implementation Rating
    Elastic
    Do not mix data and master roles. Dedicate at least 3 nodes just for Master
    Incentivized
    Read full review
    New Relic
    It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
    Read full review
    Sentry
    No answers on this topic
    Alternatives Considered
    Elastic
    As far as we are concerned, Elasticsearch is the gold standard and we have barely evaluated any alternatives. You could consider it an alternative to a relational or NoSQL database, so in cases where those suffice, you don't need Elasticsearch. But if you want powerful text-based search capabilities across large data sets, Elasticsearch is the way to go.
    Incentivized
    Read full review
    New Relic
    Data Dog has solutions that look more attractive, but not at their price point. We have also tried to build a solution straight from the Cloud, where our business is built, but some things are too hard to replicate. This shows that New Relic is useful and helps our efficiency.
    Incentivized
    Read full review
    Sentry
    It is cheaper and offers better support for front-end applications for enterprise large environments with more then 30 scrum teams and hundreds of micro frontend applications. The configuration options, both with the agent and from the user interface, are superior to other tools, and the documentation is also very easy to use.
    Incentivized
    Read full review
    Scalability
    Elastic
    No answers on this topic
    New Relic
    Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
    Incentivized
    Read full review
    Sentry
    No answers on this topic
    Return on Investment
    Elastic
    • We have had great luck with implementing Elasticsearch for our search and analytics use cases.
    • While the operational burden is not minimal, operating a cluster of servers, using a custom query language, writing Elasticsearch-specific bulk insert code, the performance and the relative operational ease of Elasticsearch are unparalleled.
    • We've easily saved hundreds of thousands of dollars implementing Elasticsearch vs. RDBMS vs. other no-SQL solutions for our specific set of problems.
    Incentivized
    Read full review
    New Relic
    • We were able to quickly identify our most time consuming APIs. In some cases we were able to bring down times for some apis from 4s to 200ms.
    • We were able to identify our slowest database queries and optimize them for quicker response times.
    Incentivized
    Read full review
    Sentry
    • So it has helped us for quick error resolutions.
    • From dashboard we are able to assign errors to particular member and see when its resolved.
    • Without customer informing us about errors we know what happened in real time helps in customer service also.
    Incentivized
    Read full review
    ScreenShots