What users are saying about
Top Rated
139 Ratings
Top Rated
155 Ratings
Top Rated
139 Ratings
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Score 8.7 out of 100
Top Rated
155 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

Elasticsearch

Elasticsearch's best use case is when you want to store loosely-structured data and be able to search for it near-instantly. And you want to do that in a highly tolerant distributed system. My company doesn't use it this way but I've heard of other companies using ES to store system logs. Another company uses it to store giant store-catalogs.
Anonymous | TrustRadius Reviewer

New Relic

I appreciate that New Relic is easily integrated into applications for APM and infrastructure for monitoring.Our applications are Ruby on Rails apps and getting them reporting into New Relic is easy to implement. In most cases, it just requires adding the "newrelic" gem and updating the "newrelic.yml" configuration file. Just this simple addition to a project gives us an entrypoint to analyzing performance.We use the New Relic Infrastructure agent by default on all of our cloud based servers. We have this set up with Chef so we don't even think about it; we just spin servers up and go. Minutes later they're reporting into New Relic. We use Terraform to automatically create monitors so we can keep track of the essentials like core processes, disk, CPU, and memory.
Michael Jenkins | TrustRadius Reviewer

Feature Rating Comparison

Application Performance Management

Elasticsearch
New Relic
7.7
Application monitoring
Elasticsearch
New Relic
9.2
Database monitoring
Elasticsearch
New Relic
8.1
Threshold alerts
Elasticsearch
New Relic
8.6
Predictive capabilities
Elasticsearch
New Relic
6.4
Application performance management console
Elasticsearch
New Relic
8.1
Collaboration tools
Elasticsearch
New Relic
6.4
Out-of-the box templates to monitor applications
Elasticsearch
New Relic
7.4
Application dependency mapping and thresholding
Elasticsearch
New Relic
7.4
Virtualization monitoring
Elasticsearch
New Relic
7.8
Server availability and performance monitoring
Elasticsearch
New Relic
8.5
Server usage monitoring and capacity forecasting
Elasticsearch
New Relic
7.9
IT Asset Discovery
Elasticsearch
New Relic
6.7

Pros

Elasticsearch

  • Super-fast search on millions of documents. We've got over 2 billion documents in our index and the retrieve speeds are still in the < 1-second range.
  • Analytics on top of your search. If you organize your data appropriately, Elasticsearch can serve as a distributed OLAP system
  • Elasticsearch is great for geographic data as well, including searching and filtering with geojson, and a variety of geospatial algorithms.
Anatoly Geyfman | TrustRadius Reviewer

New Relic

  • New Relic lets you drill down into the nitty-gritty of your application, breaking down requests however far you want in order to inspect the performance of your application throughout the request lifecycle.
  • New Relic offers many integrations with other services and technologies, making it easy to get it set up and start using it.
  • New Relic offers many views and types of visualizations to help you understand what's going on in as much detail as you want to know.
Ben McClure | TrustRadius Reviewer

Cons

Elasticsearch

  • Setting Java memory thresholds can be a pain for those not accustomed to things like Eden Space & Old Generation which can lead to over allocation, or more likely, under allocation. Apache Solr had a similar issue. It would be nice if the program would take an extra step and dogfood it's own advice by analyzing the system & processes to return a solid recommendation for that configuration. The proper configuration information is outlined in the documentation, it would be nice if that was automated.
  • The only health check that ElasticSearch reports back is a "red" status without any real solid information about what is going on, though its usually memory thresholds or disk I/O. I am currently on ElasticSearch 1.5 so that may have changed for newer versions. When the status goes "red", I as the administrator of the software, feel like I lose control of whats going on which should rarely happen. Something more verbose would eliminate that.
  • This is more of a critique of the ElasticStack in general. The whole top to bottom stack is starting to get feature creep with things that are better suited in other software and increasing the barrier for entry for people to get started with setting up a robust logging infrastructure. ElasticSearch as a storage search engine, is pretty streamlined, but I can see that the tools that comprise the ELK Stack are going to require a certification with constant study at some point. During major release for Logstash a while back, it literally took a month to learn a new language because Elastic completely changed the syntax. For a medium sized organization of only a couple of admins, that is a pretty high bar where time is money. They really should work on refining/automating the tools & search engine they have, instead of shoehorning/changing things on to an already rock solid foundation.
Colby Shores | TrustRadius Reviewer

New Relic

  • Cloud-centric / OS-centric. There is no/limited ability to query metrics with an agent installed.
  • Insights-based queries (dashboards and alerts) are limited to 1000 (soon to be 2000) records and that doesn't work for enterprise scale.
  • NRQL is awesome -- except when it isn't. The replacement QL is more robust but is significantly more complex to learn.
  • No agent management tools in the platform. And, yes, you will want agent management tools after the first dozen or so deployments.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Elasticsearch

Elasticsearch 10.0
Based on 1 answer
We're pretty heavily invested in ElasticSearch at this point, and there aren't any obvious negatives that would make us reconsider this decision.
Aaron Gussman | TrustRadius Reviewer

New Relic

New Relic 8.1
Based on 9 answers
I have not yet found any similar product that offers me this range of features to help us keep our online service fast and reliable. Besides this, New Relic is constantly evolving by adding new plugins to emerging technologies and platforms. Server performance measuring features are a key point as our user database grows.
Anonymous | TrustRadius Reviewer

Usability

Elasticsearch

Elasticsearch 10.0
Based on 1 answer
To get started with Elasticsearch, you don't have to get very involved in configuring what really is an incredibly complex system under the hood. You simply install the package, run the service, and you're immediately able to begin using it. You don't need to learn any sort of query language to add data to Elasticsearch or perform some basic searching.If you're used to any sort of RESTful API, getting started with Elasticsearch is a breeze. If you've never interacted with a RESTful API directly, the journey may be a little more bumpy. Overall, though, it's incredibly simple to use for what it's doing under the covers.
Anonymous | TrustRadius Reviewer

New Relic

New Relic 9.0
Based on 3 answers
New Relic interface can be tricky to setup sometimes, especially on dashboards, but the overall usability is great. We also find particularly interesting the chart creation tools. There are no major issues that prevented us using any of their services.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Elasticsearch

No score
No answers yet
No answers on this topic

New Relic

New Relic 10.0
Based on 1 answer
we have never had any down time issues!!!
Jayson E. Conry | TrustRadius Reviewer

Performance

Elasticsearch

No score
No answers yet
No answers on this topic

New Relic

New Relic 8.0
Based on 1 answer
there are times where browser cache will cause issues that require you to clear your browser before continuing.
Jayson E. Conry | TrustRadius Reviewer

Support Rating

Elasticsearch

Elasticsearch 7.3
Based on 10 answers
We've only used it as an opensource tooling. We did not purchase any additional support to roll out the elasticsearch software. When rolling out the application on our platform we've used the documentation which was available online. During our test phases we did not experience any bugs or issues so we did not rely on support at all.
Anonymous | TrustRadius Reviewer

New Relic

New Relic 8.0
Based on 3 answers
There are times I feel that the initial support is lacking. And in some cases the automated responses of not hearing anything are annoying if the reason why there has been no movement is because we are still waiting to hear back from NR support. So, i think they should loose the automation as it can seem disingenuous
Jayson E. Conry | TrustRadius Reviewer

Implementation Rating

Elasticsearch

Elasticsearch 9.0
Based on 1 answer
Do not mix data and master roles. Dedicate at least 3 nodes just for Master
Anonymous | TrustRadius Reviewer

New Relic

New Relic 8.5
Based on 4 answers
The documentation was clear and concise; the only issue we ran into was custom application naming. Due to HTTPD mod_fcgid and the need for the application name to be set in php.ini (not in .htaccess or the virtual host directive) ... we had issues setting this up.
Travis Crowder | TrustRadius Reviewer

Alternatives Considered

Elasticsearch

As far as we are concerned, Elasticsearch is the gold standard and we have barely evaluated any alternatives. You could consider it an alternative to a relational or NoSQL database, so in cases where those suffice, you don't need Elasticsearch. But if you want powerful text-based search capabilities across large data sets, Elasticsearch is the way to go.
Anonymous | TrustRadius Reviewer

New Relic

We had originally looked into CloudWatch to monitor our resources since we have our stack built in AWS, but found that it would take additional work to setup the dashboards, alerts, and details that we wanted to see in our reports. It was worth the additional investment for us to get the data we needed with less work.
Sean Patterson | TrustRadius Reviewer

Scalability

Elasticsearch

No score
No answers yet
No answers on this topic

New Relic

New Relic 8.0
Based on 1 answer
It's easy to scale. However, it isn't as easy to keep track of costs and who own's what/
Jayson E. Conry | TrustRadius Reviewer

Return on Investment

Elasticsearch

  • ElasticSearch was able to meet the high demands of our product when it mattered most.
  • Implementation of ElasticSearch was easy and quick, saving on the cost of implementation.
  • Managing ElasticSearch is very easy. With the right monitoring tools in place, it really is "set it and forget it".
Anonymous | TrustRadius Reviewer

New Relic

  • New Relic helps us detect defects before our customers do.
  • New Relic helps us prioritize performance improvements. Engineers don't need to spend time measuring the latency of transactions themselves.
  • New Relic helps us notify the appropriate people rapidly when there are problems.
Anonymous | TrustRadius Reviewer

Pricing Details

Elasticsearch

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

New Relic

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Elasticsearch
8.8
New Relic
8.6

Likelihood to Renew

Elasticsearch
10.0
New Relic
8.1

Usability

Elasticsearch
10.0
New Relic
9.0

Reliability and Availability

Elasticsearch
New Relic
10.0

Performance

Elasticsearch
New Relic
8.0

Support Rating

Elasticsearch
7.3
New Relic
8.0

Implementation Rating

Elasticsearch
9.0
New Relic
8.5

Scalability

Elasticsearch
New Relic
8.0

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