What users are saying about
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121 Ratings
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Top Rated
127 Ratings

Elasticsearch

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121 Ratings
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Score 8.9 out of 100

New Relic

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Top Rated
127 Ratings
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Score 8 out of 100

Likelihood to Recommend

Elasticsearch

Elasticsearch's best use case is when you want to store loosely-structured data and be able to search for it near-instantly. And you want to do that in a highly tolerant distributed system. My company doesn't use it this way but I've heard of other companies using ES to store system logs. Another company uses it to store giant store-catalogs.
No photo available

New Relic

Do you need to monitor OS-based workloads? Do you have a mix of on-prem and Cloud instances? Do you need to have a converged view to see your OS, application, real-user monitoring (REUM), Synthetics, and other time-series data? New Relic is the platform that can deliver on those requirements.Their technical support one of the best engagements we have had with a vendor. Exemplary in every way!
No photo available

Feature Rating Comparison

Application Performance Management

Elasticsearch
New Relic
7.7
Application monitoring
Elasticsearch
New Relic
9.4
Database monitoring
Elasticsearch
New Relic
8.0
Threshold alerts
Elasticsearch
New Relic
8.5
Predictive capabilities
Elasticsearch
New Relic
6.8
Application performance management console
Elasticsearch
New Relic
8.1
Collaboration tools
Elasticsearch
New Relic
6.2
Out-of-the box templates to monitor applications
Elasticsearch
New Relic
7.6
Application dependency mapping and thresholding
Elasticsearch
New Relic
7.4
Virtualization monitoring
Elasticsearch
New Relic
7.9
Server availability and performance monitoring
Elasticsearch
New Relic
8.4
Server usage monitoring and capacity forecasting
Elasticsearch
New Relic
7.8
IT Asset Discovery
Elasticsearch
New Relic
6.4

Pros

Elasticsearch

  • Super-fast search on millions of documents. We've got over 2 billion documents in our index and the retrieve speeds are still in the < 1-second range.
  • Analytics on top of your search. If you organize your data appropriately, Elasticsearch can serve as a distributed OLAP system
  • Elasticsearch is great for geographic data as well, including searching and filtering with geojson, and a variety of geospatial algorithms.
Anatoly Geyfman profile photo

New Relic

  • New Relic lets you drill down into the nitty-gritty of your application, breaking down requests however far you want in order to inspect the performance of your application throughout the request lifecycle.
  • New Relic offers many integrations with other services and technologies, making it easy to get it set up and start using it.
  • New Relic offers many views and types of visualizations to help you understand what's going on in as much detail as you want to know.
Ben McClure profile photo

Cons

Elasticsearch

  • Setting Java memory thresholds can be a pain for those not accustomed to things like Eden Space & Old Generation which can lead to over allocation, or more likely, under allocation. Apache Solr had a similar issue. It would be nice if the program would take an extra step and dogfood it's own advice by analyzing the system & processes to return a solid recommendation for that configuration. The proper configuration information is outlined in the documentation, it would be nice if that was automated.
  • The only health check that ElasticSearch reports back is a "red" status without any real solid information about what is going on, though its usually memory thresholds or disk I/O. I am currently on ElasticSearch 1.5 so that may have changed for newer versions. When the status goes "red", I as the administrator of the software, feel like I lose control of whats going on which should rarely happen. Something more verbose would eliminate that.
  • This is more of a critique of the ElasticStack in general. The whole top to bottom stack is starting to get feature creep with things that are better suited in other software and increasing the barrier for entry for people to get started with setting up a robust logging infrastructure. ElasticSearch as a storage search engine, is pretty streamlined, but I can see that the tools that comprise the ELK Stack are going to require a certification with constant study at some point. During major release for Logstash a while back, it literally took a month to learn a new language because Elastic completely changed the syntax. For a medium sized organization of only a couple of admins, that is a pretty high bar where time is money. They really should work on refining/automating the tools & search engine they have, instead of shoehorning/changing things on to an already rock solid foundation.
Colby Shores profile photo

New Relic

  • New Relic can instrument many web frameworks out-of-the-box, but some of the less-popular frameworks require development.
  • It can be hard to express that some 400-series responses are acceptable and expected, but that an unusual volume of them could be a defect.
  • New Relic is very expensive, particularly if you have many QA environments.
No photo available

Likelihood to Renew

Elasticsearch

Elasticsearch 10.0
Based on 1 answer
We're pretty heavily invested in ElasticSearch at this point, and there aren't any obvious negatives that would make us reconsider this decision.
Aaron Gussman profile photo

New Relic

New Relic 9.0
Based on 8 answers
I have not yet found any similar product that offers me this range of features to help us keep our online service fast and reliable. Besides this, New Relic is constantly evolving by adding new plugins to emerging technologies and platforms. Server performance measuring features are a key point as our user database grows.
No photo available

Usability

Elasticsearch

Elasticsearch 10.0
Based on 1 answer
To get started with Elasticsearch, you don't have to get very involved in configuring what really is an incredibly complex system under the hood. You simply install the package, run the service, and you're immediately able to begin using it. You don't need to learn any sort of query language to add data to Elasticsearch or perform some basic searching.If you're used to any sort of RESTful API, getting started with Elasticsearch is a breeze. If you've never interacted with a RESTful API directly, the journey may be a little more bumpy. Overall, though, it's incredibly simple to use for what it's doing under the covers.
No photo available

New Relic

New Relic 9.0
Based on 3 answers
New Relic interface can be tricky to setup sometimes, especially on dashboards, but the overall usability is great. We also find particularly interesting the chart creation tools. There are no major issues that prevented us using any of their services.
No photo available

Reliability and Availability

Elasticsearch

No score
No answers yet
No answers on this topic

New Relic

New Relic 10.0
Based on 1 answer
we have never had any down time issues!!!
Jayson E. Conry profile photo

Performance

Elasticsearch

No score
No answers yet
No answers on this topic

New Relic

New Relic 8.0
Based on 1 answer
there are times where browser cache will cause issues that require you to clear your browser before continuing.
Jayson E. Conry profile photo

Support

Elasticsearch

Elasticsearch 7.4
Based on 7 answers
I've never used official support from the company behind Elasticsearch, but I had to get support from community, and being a so known product, it is really easy find someone else facing the same issues you have, and most of time, presenting a good solution for that.
Erlon Sousa Pinheiro profile photo

New Relic

New Relic 8.0
Based on 3 answers
There are times I feel that the initial support is lacking. And in some cases the automated responses of not hearing anything are annoying if the reason why there has been no movement is because we are still waiting to hear back from NR support. So, i think they should loose the automation as it can seem disingenuous
Jayson E. Conry profile photo

Implementation

Elasticsearch

Elasticsearch 9.0
Based on 1 answer
Do not mix data and master roles. Dedicate at least 3 nodes just for Master
No photo available

New Relic

New Relic 8.5
Based on 4 answers
The documentation was clear and concise; the only issue we ran into was custom application naming. Due to HTTPD mod_fcgid and the need for the application name to be set in php.ini (not in .htaccess or the virtual host directive) ... we had issues setting this up.
Travis Crowder profile photo

Alternatives Considered

Elasticsearch

As far as we are concerned, Elasticsearch is the gold standard and we have barely evaluated any alternatives. You could consider it an alternative to a relational or NoSQL database, so in cases where those suffice, you don't need Elasticsearch. But if you want powerful text-based search capabilities across large data sets, Elasticsearch is the way to go.
No photo available

New Relic

We had originally looked into CloudWatch to monitor our resources since we have our stack built in AWS, but found that it would take additional work to setup the dashboards, alerts, and details that we wanted to see in our reports. It was worth the additional investment for us to get the data we needed with less work.
Sean Patterson profile photo

Scalability

Elasticsearch

No score
No answers yet
No answers on this topic

New Relic

New Relic 8.0
Based on 1 answer
It's easy to scale. However, it isn't as easy to keep track of costs and who own's what/
Jayson E. Conry profile photo

Return on Investment

Elasticsearch

  • ElasticSearch was able to meet the high demands of our product when it mattered most.
  • Implementation of ElasticSearch was easy and quick, saving on the cost of implementation.
  • Managing ElasticSearch is very easy. With the right monitoring tools in place, it really is "set it and forget it".
No photo available

New Relic

  • New Relic has enabled us to be proactive when it comes to application errors, we can fix them before they reach a larger segment of our user base.
  • We've been able to identify poorly performing database queries and tune the performance as a result.
  • We've improved customer satisfaction by tracking overall performance and making improvements over time.
Kevin Van Heusen profile photo

Pricing Details

Elasticsearch

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

New Relic

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Elasticsearch
8.9
New Relic
8.5

Likelihood to Renew

Elasticsearch
10.0
New Relic
9.0

Usability

Elasticsearch
10.0
New Relic
9.0

Reliability and Availability

Elasticsearch
New Relic
10.0

Performance

Elasticsearch
New Relic
8.0

Support

Elasticsearch
7.4
New Relic
8.0

Implementation

Elasticsearch
9.0
New Relic
8.5

Scalability

Elasticsearch
New Relic
8.0

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