What users are saying about
Top Rated
170 Ratings
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Top Rated
221 Ratings
Top Rated
170 Ratings
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Score 8.8 out of 100

New Relic

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Top Rated
221 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Elasticsearch

Elasticsearch is really well suited for searching text (Natural Language Processing) and you can fine tune the searches and scoring very well. I like the ability to find Significant Terms in the Index, where you can find aggregations that are really relevant to a specific search. It also allows for queries to lead to new queries via aggregations which is great for navigating your data. It is less suited to doing more complex aggregations where slices of data are required to be processing using guassian normalizations. And doing searches which join different documents is very very hard, and requires serious thought on how to denormalize data.
Keith Lubell | TrustRadius Reviewer

New Relic

New Relic is well suited for organizations to identify and analyze performance issues. Performance can be compared between releases so regressions can be identified and performance gains can be confirmed. It also provides the ability to set up alerting so on-call teams can get notifications if something happens during off hours.
Anonymous | TrustRadius Reviewer

Pros

Elasticsearch

  • As I mentioned before, Elasticsearch's flexible data model is unparalleled. You can nest fields as deeply as you want, have as many fields as you want, but whatever you want in those fields (as long as it stays the same type), and all of it will be searchable and you don't need to even declare a schema beforehand!
  • Elastic, the company behind Elasticsearch, is super strong financially and they have a great team of devs and product managers working on Elasticsearch. When I first started using ES 3 years ago, I was 90% impressed and knew it would be a good fit. 3 years later, I am 200% impressed and blown away by how far it has come and gotten even better. If there are features that are missing or you don't think it's fast enough right now, I bet it'll be suitable next year because the team behind it is so dang fast!
  • Elasticsearch is really, really stable. It takes a lot to bring down a cluster. It's self-balancing algorithms, leader-election system, self-healing properties are state of the art. We've never seen network failures or hard-drive corruption or CPU bugs bring down an ES cluster.
Anonymous | TrustRadius Reviewer

New Relic

  • New Relic Synthetics - seems to do a good job, to monitor specific URLs, with criteria.
  • New Relic One - is a good centralized "hub" for all of the New Relic products , applications, and devices we have set up.
  • New Relic Infra - Provided good insight into the Infrastructure, and dashboarding ability.
Jim Locke, ITIL v3F, ITIL RCV | TrustRadius Reviewer

Cons

Elasticsearch

  • Elasticsearch is highly distributed, but it takes time to tune so you get the right performance out of your cluster.
  • The query language is not SQL, so it's not a straightforward conversion from an RDBMS to Elasticsearch for searching through data.
  • There are lots of ways to insert data into Elasticsearch, and some are better than others (batch vs. single insert). Need to experiment with your own data and environment.
Anatoly Geyfman | TrustRadius Reviewer

New Relic

  • Sometimes we can't drill down deep enough on errors or traces.
  • Inter communication paths are not obvious (stack) though service maps are helpful at times.
  • I often feel like it's not really built for cloud monitoring and microservices.
  • There are additional plugins that our IT dept can't seem to get working with our product, like Kubernetes, PostgreSQL.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Elasticsearch

Elasticsearch 10.0
Based on 1 answer
We're pretty heavily invested in ElasticSearch at this point, and there aren't any obvious negatives that would make us reconsider this decision.
Aaron Gussman | TrustRadius Reviewer

New Relic

New Relic 7.2
Based on 9 answers
I have not yet found any similar product that offers me this range of features to help us keep our online service fast and reliable. Besides this, New Relic is constantly evolving by adding new plugins to emerging technologies and platforms. Server performance measuring features are a key point as our user database grows.
Anonymous | TrustRadius Reviewer

Usability

Elasticsearch

Elasticsearch 10.0
Based on 1 answer
To get started with Elasticsearch, you don't have to get very involved in configuring what really is an incredibly complex system under the hood. You simply install the package, run the service, and you're immediately able to begin using it. You don't need to learn any sort of query language to add data to Elasticsearch or perform some basic searching.If you're used to any sort of RESTful API, getting started with Elasticsearch is a breeze. If you've never interacted with a RESTful API directly, the journey may be a little more bumpy. Overall, though, it's incredibly simple to use for what it's doing under the covers.
Anonymous | TrustRadius Reviewer

New Relic

New Relic 7.4
Based on 4 answers
As an engineer, New Relic has been very quick and easy for me to pick up/install/use. It has been less easy for some of the less technical-minded folks in our organization and their UI still is inconsistent multiple years after refactoring their platform to be New Relic One.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Elasticsearch

No score
No answers yet
No answers on this topic

New Relic

New Relic 10.0
Based on 2 answers
we have never had any down time issues!!!
Jayson E. Conry | TrustRadius Reviewer

Performance

Elasticsearch

No score
No answers yet
No answers on this topic

New Relic

New Relic 8.0
Based on 2 answers
there are times where browser cache will cause issues that require you to clear your browser before continuing.
Jayson E. Conry | TrustRadius Reviewer

Support Rating

Elasticsearch

Elasticsearch 7.7
Based on 12 answers
We've only used it as an opensource tooling. We did not purchase any additional support to roll out the elasticsearch software. When rolling out the application on our platform we've used the documentation which was available online. During our test phases we did not experience any bugs or issues so we did not rely on support at all.
Anonymous | TrustRadius Reviewer

New Relic

New Relic 8.0
Based on 6 answers
There are times I feel that the initial support is lacking. And in some cases the automated responses of not hearing anything are annoying if the reason why there has been no movement is because we are still waiting to hear back from NR support. So, i think they should loose the automation as it can seem disingenuous
Jayson E. Conry | TrustRadius Reviewer

Implementation Rating

Elasticsearch

Elasticsearch 9.0
Based on 1 answer
Do not mix data and master roles. Dedicate at least 3 nodes just for Master
Anonymous | TrustRadius Reviewer

New Relic

New Relic 8.5
Based on 8 answers
The documentation was clear and concise; the only issue we ran into was custom application naming. Due to HTTPD mod_fcgid and the need for the application name to be set in php.ini (not in .htaccess or the virtual host directive) ... we had issues setting this up.
Travis Crowder | TrustRadius Reviewer

Alternatives Considered

Elasticsearch

As far as we are concerned, Elasticsearch is the gold standard and we have barely evaluated any alternatives. You could consider it an alternative to a relational or NoSQL database, so in cases where those suffice, you don't need Elasticsearch. But if you want powerful text-based search capabilities across large data sets, Elasticsearch is the way to go.
Anonymous | TrustRadius Reviewer

New Relic

We used Datadog for a few years, then moved to Splunk for a few more years, and now [we've been with] New Relic for the past year or so. Our main incentive to switch to New Relic was Splunk's increase of stability/unavailability issues + the increase of the monthly/yearly pricing model.
Yaniv Vararu | TrustRadius Reviewer

Scalability

Elasticsearch

No score
No answers yet
No answers on this topic

New Relic

New Relic 8.0
Based on 1 answer
It's easy to scale. However, it isn't as easy to keep track of costs and who own's what/
Jayson E. Conry | TrustRadius Reviewer

Return on Investment

Elasticsearch

  • When we where initially exploring logging solutions, Splunk was the only vendor in town and they where extremely expensive ($60,000). We haven't revisited them since as ElasticSearch has accomplished all of our needs.
  • We haven't spent anything but Admin hours to maintain our ElasticSearch cluster. Right now we haven't incurred any cost of ownership as I have been maintaining the cluster myself.
  • We have a huge project to grow a new part of our business, but I am not sure if I can spend the time to really update cluster to support the new Logstash features & any syntax changes so I am reluctant to do so. Time is increasingly becoming scarce, so catering to the latest and greatest features that offer little to our organization isn't something we are interested in pursuing though we are going to need to update the ElasticStack eventually.
  • Since all of our metrics are in ElasticSearch, we have had nice trove of data to build our apps around, apps that require specific metrics. Prior to ElasticSearch, we had to build our own tools that handled that metric collection. The cost savings here is that we maintain a simple script that reports back information in our reporting interface vs rolling our own database metric solution that must be modified for every app we develop. That has equated to a huge saving in developer hours in our organization.
Colby Shores | TrustRadius Reviewer

New Relic

  • I can't speak to this specifically as I'm just an end user, so I'll speak in terms of the impact on our team. We've used New Relic to monitor a new page we're still in the process of fully rolling out.
  • It allows us to keep an eye on our overall page performance (several different metrics), JavaScript error rate, and other custom logging to make sure the new page is not having any significant downturns in these areas.
  • By comparing these stats to the previous version of the page, we can feel confident in continuing to roll out the new page, and get early warning signs if something goes wrong.
  • Our high priority alerts are tied in to OpsGenie so we get custom notifications off hours.
Anonymous | TrustRadius Reviewer

Pricing Details

Elasticsearch

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Elasticsearch Editions & Modules

Edition
Standard$16.001
Gold$19.001
Platinum$22.001
EnterpriseContact Sales
  1. per month
  2. none
Additional Pricing Details

New Relic

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

New Relic Editions & Modules

Edition
Standard$991
ProContact sales team
EnterpriseContact sales team
Telemetry Data Platform0.253
Incident Intelligence0.504
Free (Forever)$05
  1. per month/per full user (after first free full user - unlimited free basic users)
  2. none
  3. per month/per extra GB data ingest (after first free 100GB per month)
  4. per month/per event (after first 1000 free events per month)
  5. No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Additional Pricing Details

Add comparison