Abacus is a web and mobile application that helps manage employee expenses and reimbursements. Some key features include: Real-Time Expense Submission, Integrated ACH Payments, and Dynamic Custom Reporting.
Abacus was acquired by Certify in summer 2018 and is now part of Emburse, formed from the merger of Certify and Chrome River March 2019.
$9
per active user/per month
Webexpenses
Score 8.7 out of 10
N/A
Webexpenses is a global provider of spend management solutions, combining integrated Expense Cards with cloud-based software for businesses of all sizes across 70+ countries. Serving industries such as retail, finance, technology, construction, and not-for-profit, Webexpenses gives businesses control over company spending by automating processes, proactively enforcing policies, and controlling costs. Features The Webexpenses…
$54
per month (up to 15 users on the small business plan)
Emburse Abacus is well suited for mid-market organizations that are open to - or embrace - the concept of real-time processing of expense transactions. Emburse Abacus takes a radically different approach from other platforms that rely on modeling paper-based monthly (or periodic) expense reports containing multiple expenses submitted simultaneously. Emburse Abacus allows each transaction to be very rapidly processed individually so that approving managers and accounting professionals are able to perform review tasks and identify potential problems throughout the entire month, relieving the massive monthly influx of large numbers of expense reports simultaneously.
It's great that it is very easy to add documents, such as receipts, in different document formats, including PDF and Word. I use the system throughout the month, and add the expense line into the claim when it happens, rather than doing it all at the same time at the end of the month - this helps me to keep track of expenses owed and miles driven throughout the month. It would be great if I were able to save regular locations when adding mileage.
User-Friendly Interface: Reviews from our employees (ages ranging from 20s-70s) are all positive in regards to the ease of submitting an expense and getting reimbursement on Abacus
Timely Reimbursement: After final approval, money hits user accounts within 2 days
Approval routing: ability to set up multi-tier complex approval routes
Syncs with Sage Intacct: pushes entries on a day to day basis in to Intacct and it hits our GL accordingly
Abacus is competitively priced compared to the competition
Abacus utilizes "by expense" management. Getting rid of expense reports and batch reports (they do have an option where you can batch if need be)
Would be nice if claims could be organised into certain chronological orders i.e. ordered by date so I don't have to copy and delete claims when adding a claim in that has an earlier date
Would be ideal to have an option to save full routes rather than just addresses maybe?
There doesn't seem to be anything in the market at the same price point that is better, however if there is an interrupter in the market that provides better value, then we would heavily assess the cost of change to see if we should move on to the alternative offering.
It is simple to use. Things are intuitive even for a first time user. UI can be improved to make it have a more modern feel. But the current UI is simple and elegant. Different sections for claims, reports and receipts make it easy to get things sorted and quickly access them when needed.
The soft ware is reliable. The phone app works well and allows you to upload evidence, receipts, log mileage and log expenses. It works well and is rarely locked or there are very few times the app is down. The laptop based software is easy to access and again is always available
The phone based app and the laptop based app always load quickly. It is easy to access. It is quick to use. It easy and quick to upload information and evidence. It is easy to log details. The information goes off to accounting and payroll quickly resulting in prompt payments for staff
I have never had to contact Abacus support and have not heard stories from any of my colleagues having to do so either. Our accounting department stresses the ease of Abacus and has not voiced any concerns with the software or the product support team or the product support process.
The support for the initial setup was great, but since then we have only had to contact support once when we had problems uploading credit card files. The help we received at this time was not good and we ended up trying various things until we resolved the problem ourselves. The online support tutorials are good, but searching for a specific issue is difficult.
It was difficult to train multiple people via video, as they learned at different speeds, and most of the user champions were not as capable with systems and finance processes as our dept.
I chose Abacus because of its ease of use and flexible billing. The billing is based on the number of submissions rather than users in the system. Because we reimburse committee members, we have a lot of users in the system, but the activity can vary widely from month to month.
I would have to say that Webexpenses does not stack up well in comparison to Expensify. If given a choice, I would choose Expensify for the best user experience and mobile / desktop being more seamless. It accomplishes the same thing but has a more modern, minimal, and streamlined feel to it.
Every department in my organization uses webexpenses. My role and the role of others involves travel, expenses and mileage. Everyone uses the app to log details, upload receipts and to claim allowable expenses. having spoken to everyone within my team and wider directorate, i do not know of anyone who has had issues with the app
I am happy with its user-friendly services. Since I have issued the virtual and physical cards, I am getting real-time, and end-to-end control over my employee expenses. They can now easily go to visits and this has built their trust too. Further through receipts and expense details, I can easily control the pre-set budgets and easily configure rules to control spending.
I will also like to praise their customer care team they are very helpful and always ready to assist.
