What users are saying about
33 Ratings
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Top Rated
1083 Ratings
33 Ratings
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Score 5.7 out of 100

Webexpenses

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Top Rated
1083 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Feature Set Ratings

    Expense Management

    Emburse Abacus

    Feature Set Not Supported
    N/A
    10.0

    Webexpenses

    100%
    Webexpenses ranks higher in 2/2 features

    Employee Expense Reporting

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Corporate Card Reconciliation

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Payment Management

    Emburse Abacus

    Feature Set Not Supported
    N/A
    10.0

    Webexpenses

    100%
    Webexpenses ranks higher in 7/7 features

    Customizable Approval Policies

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Financial Document Management

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Payment Status Tracking

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Payment Audit Trail

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Duplicate Bill Detection

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Advanced OCR

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Electronic Funda Transfer

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Attribute Ratings

    • Emburse Abacus is rated higher in 1 area: Support Rating
    • Webexpenses is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    4.9

    Emburse Abacus

    49%
    17 Ratings
    8.7

    Webexpenses

    87%
    678 Ratings

    Likelihood to Renew

    Emburse Abacus

    N/A
    0 Ratings
    8.2

    Webexpenses

    82%
    5 Ratings

    Usability

    Emburse Abacus

    N/A
    0 Ratings
    8.3

    Webexpenses

    83%
    678 Ratings

    Availability

    Emburse Abacus

    N/A
    0 Ratings
    6.0

    Webexpenses

    60%
    1 Rating

    Support Rating

    9.0

    Emburse Abacus

    90%
    18 Ratings
    8.6

    Webexpenses

    86%
    319 Ratings

    Online Training

    Emburse Abacus

    N/A
    0 Ratings
    5.4

    Webexpenses

    54%
    2 Ratings

    Implementation Rating

    Emburse Abacus

    N/A
    0 Ratings
    9.4

    Webexpenses

    94%
    3 Ratings

    Product Scalability

    Emburse Abacus

    N/A
    0 Ratings
    7.0

    Webexpenses

    70%
    1 Rating

    Likelihood to Recommend

    Emburse Abacus

    Emburse Abacus is well suited for mid-market organizations that are open to - or embrace - the concept of real-time processing of expense transactions. Emburse Abacus takes a radically different approach from other platforms that rely on modeling paper-based monthly (or periodic) expense reports containing multiple expenses submitted simultaneously. Emburse Abacus allows each transaction to be very rapidly processed individually so that approving managers and accounting professionals are able to perform review tasks and identify potential problems throughout the entire month, relieving the massive monthly influx of large numbers of expense reports simultaneously.
    Jason Guinn | TrustRadius Reviewer

    Webexpenses

    Webexpenses is well suited for quick and easy, simple claims for parking. For instance; I pull up to a parking bay in London, open the parking app (Ringo, for instance) and pay for the parking. Ringo emailed me a receipt for the parking. I take a screenshot of the email and then open WebExpenses mobile app. The total claim time in WebExpenses is about another minute. Add a claim, including the type of claim (parking), assign it to a client, and give it a price. Attach the screenshot, DONE, and all before I've gotten out of the car. WebExpenses mileage claims are based on Google Maps with traffic re-routing. I believe that this has a negative effect on your mileage claim because the time you drove around an accident, through miles of villages, and get to where you are going, the accident has now cleared. You go to put in your mileage claim, and it asks for your start postcode and finishes postcode. It then works out the mileage with the traffic in its current state. You are now 20 miles short of your actual journey. I ALWAYS take a start odometer from the car and a finish odometer from the car and adjust the claim on the form. The issue with this is that every mileage claim has a red flag for management to check over when processing the claim.
    Steve Marler | TrustRadius Reviewer

    Pros

    Emburse Abacus

    • User-Friendly Interface: Reviews from our employees (ages ranging from 20s-70s) are all positive in regards to the ease of submitting an expense and getting reimbursement on Abacus
    • Timely Reimbursement: After final approval, money hits user accounts within 2 days
    • Approval routing: ability to set up multi-tier complex approval routes
    • Syncs with Sage Intacct: pushes entries on a day to day basis in to Intacct and it hits our GL accordingly
    • Abacus is competitively priced compared to the competition
    • Abacus utilizes "by expense" management. Getting rid of expense reports and batch reports (they do have an option where you can batch if need be)
    Anonymous | TrustRadius Reviewer

    Webexpenses

    • imports credit card transactions from our corporate card program without issue
    • allows for easy set up of new users
    • is a very intuitive, easy to learn tool
    • has a very responsive support and customer service team
    • Set up and configuration was thorough, and they were able to work through our unique issues, such as custom segments in NetSuite.
    • It is a very inexpensive product. Well worth the cost.
    Perry Amadon, CPA | TrustRadius Reviewer

    Cons

    Emburse Abacus

    • When you upload a receipt to abacus it would be great to port in the information from the receipt to the text fields.
    • It would be good to have a more automated way for Abacus to integrate in with other payroll systems.
    • It would be nice to have more levels of permissions, e.g. manager level, administer level and employee level.
    Jennifer Paxton | TrustRadius Reviewer

    Webexpenses

    • Expense claim feature when it comes to travel and when we have to create in terms of KMS driven it should auto-capture the dates. This can be improved and there is the scope for improvement.
    • More tabs can be provided in petty cash expense so you need not type.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Emburse Abacus

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    $0

    Emburse Abacus Editions & Modules

    Edition
    Starter$91
    ProfessionalCustom Pricing
    EnterpriseCustom Pricing
    1. per active user/per month
    2. none
    Additional Pricing Details

    Webexpenses

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Required
    $250

    Starting Price

    $7 per month per user

    Webexpenses Editions & Modules

    Additional Pricing Details

    Likelihood to Renew

    Emburse Abacus

    No score
    No answers yet
    No answers on this topic

    Webexpenses

    Webexpenses 8.2
    Based on 5 answers
    I would see no issues in renewing the Webexpenses software, and this has improved the way we process expenses.
    Andrew Bywaters | TrustRadius Reviewer

    Usability

    Emburse Abacus

    No score
    No answers yet
    No answers on this topic

    Webexpenses

    Webexpenses 8.3
    Based on 678 answers
    I am giving Webexpenses a score of 9 as I find the whole experience of using very painless and efficient without any stress. Very often, I am very busy with my other work tasks, and the fact that this is very simple, easy, and quick to use makes the whole process run very smoothly.
    Andrew Beckey | TrustRadius Reviewer

    Reliability and Availability

    Emburse Abacus

    No score
    No answers yet
    No answers on this topic

    Webexpenses

    Webexpenses 6.0
    Based on 1 answer
    There was an unexpected system issue that caused us to have to postpone a user training session at the last minute. Our Webexpenses trainer was not aware that it was going to occur.
    Anonymous | TrustRadius Reviewer

    Performance

    Emburse Abacus

    No answers on this topic

    Webexpenses

    The performance is great. Pages and reports load quickly. The data export/import from Webexpenses to our financial software, ACS, is not user friendly, mainly due to ACS import steps
    Anonymous | TrustRadius Reviewer

    Support Rating

    Emburse Abacus

    Emburse Abacus 9.0
    Based on 18 answers
    I have never had to contact Abacus support and have not heard stories from any of my colleagues having to do so either. Our accounting department stresses the ease of Abacus and has not voiced any concerns with the software or the product support team or the product support process.
    Anonymous | TrustRadius Reviewer

    Webexpenses

    Webexpenses 8.6
    Based on 319 answers
    The support for the initial setup was great, but since then we have only had to contact support once when we had problems uploading credit card files. The help we received at this time was not good and we ended up trying various things until we resolved the problem ourselves. The online support tutorials are good, but searching for a specific issue is difficult.
    Anonymous | TrustRadius Reviewer

    Online Training

    Emburse Abacus

    No score
    No answers yet
    No answers on this topic

    Webexpenses

    Webexpenses 5.4
    Based on 2 answers
    Our trainer spoke very quickly and went through the training material quickly. Since this process was new to us, we missed some important information. We would have benefitted from further training with report generation as well. She did provide a recording of the training, but again, she went through the material very quickly
    Anonymous | TrustRadius Reviewer

    Implementation Rating

    Emburse Abacus

    No score
    No answers yet
    No answers on this topic

    Webexpenses

    Webexpenses 9.4
    Based on 3 answers
    As long as you have people that are fully aware of the setup steps to get users into the software then I would see no issues arising for any company.
    Andrew Bywaters | TrustRadius Reviewer

    Alternatives Considered

    Emburse Abacus

    I chose Abacus because of its ease of use and flexible billing. The billing is based on the number of submissions rather than users in the system. Because we reimburse committee members, we have a lot of users in the system, but the activity can vary widely from month to month.
    Patrick Coelho | TrustRadius Reviewer

    Webexpenses

    Fortunately, I have not used any other alternative before so I am afraid I am not in a position to establish any sort of comparative analysis between Webexpenses and any of its competitors. However, when asking people in other organisations Webexpenses was always the recommended option instead of other providers.
    Anonymous | TrustRadius Reviewer

    Scalability

    Emburse Abacus

    No score
    No answers yet
    No answers on this topic

    Webexpenses

    Webexpenses 7.0
    Based on 1 answer
    The Webexpenses multiple department management was not a perfect match for our internal structure. We developed work-arounds.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    Emburse Abacus

    • It is giving reliable services.
    • I am happy with its user-friendly services. Since I have issued the virtual and physical cards, I am getting real-time, and end-to-end control over my employee expenses. They can now easily go to visits and this has built their trust too. Further through receipts and expense details, I can easily control the pre-set budgets and easily configure rules to control spending.
    • I will also like to praise their customer care team they are very helpful and always ready to assist.
    Jason Chandler | TrustRadius Reviewer

    Webexpenses

    • Previously you would have to manually scan expenses using a photocopier and have them signed and then put them in an envelope! Big time saving so Consultants can focus on selling.
    • Accounts departments require less capacity as its all automated.
    • Good tracking of expenses through the dashboard for managers.
    Anonymous | TrustRadius Reviewer

    Screenshots

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