What users are saying about
29 Ratings
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Top Rated
693 Ratings
29 Ratings
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Score 8.5 out of 100

Webexpenses

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Top Rated
693 Ratings
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Score 8.9 out of 100

Likelihood to Recommend

Emburse Abacus

Emburse Abacus is well suited for mid-market organizations that are open to - or embrace - the concept of real-time processing of expense transactions. Emburse Abacus takes a radically different approach from other platforms that rely on modeling paper-based monthly (or periodic) expense reports containing multiple expenses submitted simultaneously. Emburse Abacus allows each transaction to be very rapidly processed individually so that approving managers and accounting professionals are able to perform review tasks and identify potential problems throughout the entire month, relieving the massive monthly influx of large numbers of expense reports simultaneously.
Jason Guinn | TrustRadius Reviewer

Webexpenses

Rather than having to hold onto my receipts until month-end, have to scan them in (which could be multiple pages), fill out a spreadsheet of the expenses incurred during that month, compile it as an email then send it over to my line manager, and accounts, I can simply take a picture of a receipt, let the system auto-generate the claim with a small amount of input from myself and send it to the relevant person. I can then track it as it gets paid back to myself. It's suited to scenarios where multiple monthly expenses are incurred and even when there are just a few. I believe it suits all situations and there is nothing it cannot be adapted for.
Avnish Pankhania | TrustRadius Reviewer

Pros

Emburse Abacus

  • User-Friendly Interface: Reviews from our employees (ages ranging from 20s-70s) are all positive in regards to the ease of submitting an expense and getting reimbursement on Abacus
  • Timely Reimbursement: After final approval, money hits user accounts within 2 days
  • Approval routing: ability to set up multi-tier complex approval routes
  • Syncs with Sage Intacct: pushes entries on a day to day basis in to Intacct and it hits our GL accordingly
  • Abacus is competitively priced compared to the competition
  • Abacus utilizes "by expense" management. Getting rid of expense reports and batch reports (they do have an option where you can batch if need be)
Anonymous | TrustRadius Reviewer

Webexpenses

  • Everything is effortless and straightforward, and the overall experience of using the website (or the app) is much more seamless and enjoyable.
  • The platform allows us to automatically import the items by syncing with our credit card provider, which is particularly handy
  • On the app you can take photos of your receipts and the OCR will automatically import the right fields in your claim.
Anonymous | TrustRadius Reviewer

Cons

Emburse Abacus

  • When you upload a receipt to abacus it would be great to port in the information from the receipt to the text fields.
  • It would be good to have a more automated way for Abacus to integrate in with other payroll systems.
  • It would be nice to have more levels of permissions, e.g. manager level, administer level and employee level.
Jennifer Paxton | TrustRadius Reviewer

Webexpenses

  • One of the main issues we find is that some users find it difficult to navigate. Large expense claims can take quite a while to complete so we recommend either compiling claims as you go, or submitting more frequent smaller claims
  • The system doesn't give a warning when fuel rates expire. This means that users are not able to claim mileage as they don't have a valid fuel rate associated with their vehicle. This is the single most common cause when people tell me the system isn't working.
  • It is not always clear when a receipt has been added to the claim as there are various ways of doing it. The save button could be more obvious on some screens.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Emburse Abacus

No score
No answers yet
No answers on this topic

Webexpenses

Webexpenses 8.2
Based on 1 answer
Not much desire to use any alternative.
Anonymous | TrustRadius Reviewer

Usability

Emburse Abacus

No score
No answers yet
No answers on this topic

Webexpenses

Webexpenses 8.5
Based on 320 answers
It is easy to use. Scan/photograph your receipt, check and enter the details, add to a claim, starting one if necessary, submit the claim. The fact I can do all of this from my phone on a relatively lightweight app is a positive. I can check and track my claims on the web portal when I want.
Anonymous | TrustRadius Reviewer

Support Rating

Emburse Abacus

Emburse Abacus 9.1
Based on 18 answers
I have never had to contact Abacus support and have not heard stories from any of my colleagues having to do so either. Our accounting department stresses the ease of Abacus and has not voiced any concerns with the software or the product support team or the product support process.
Anonymous | TrustRadius Reviewer

Webexpenses

Webexpenses 8.6
Based on 238 answers
I only have experience of our internal support team and they seem to be pretty well informed of how Webexpenses works and how to support us as users by answering our questions. I have not had any direct support from the Webexpenses team so am not able to comment on that specifically.
Anonymous | TrustRadius Reviewer

Online Training

Emburse Abacus

No score
No answers yet
No answers on this topic

Webexpenses

Webexpenses 6.0
Based on 1 answer
It was difficult to train multiple people via video, as they learned at different speeds, and most of the user champions were not as capable with systems and finance processes as our dept.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Emburse Abacus

I have never used anything like Abacus but I can't imagine a product that offers more value than this does. It allows you to categorize the expense, which will show where we are spending the most money as a company. It keeps a great record of past expenses and the status (if one was not approved, you will see where it says "denied", by whom, and there will usually be a reason provided so that you know how to correct it).
Anonymous | TrustRadius Reviewer

Webexpenses

I actually researched several products that were similar to Webexpenses. I can't even remember their names, but I chose Webexpenses because of the ability to customize practically everything. Instead of using proper GL account names, I was able to attach slang that is used by the users to the correct GL account so the users didn't have to learn all of the GL account names.
Anonymous | TrustRadius Reviewer

Return on Investment

Emburse Abacus

  • It is giving reliable services.
  • I am happy with its user-friendly services. Since I have issued the virtual and physical cards, I am getting real-time, and end-to-end control over my employee expenses. They can now easily go to visits and this has built their trust too. Further through receipts and expense details, I can easily control the pre-set budgets and easily configure rules to control spending.
  • I will also like to praise their customer care team they are very helpful and always ready to assist.
Jason Chandler | TrustRadius Reviewer

Webexpenses

  • As a end user, it has provided a positive impact as it's enabled me to spend as little time as possible in order to complete my request.
  • For my manager, it has provided a positive impact as they were able to review and approve my requests in a matter of seconds so they can get back to their job.
  • For the HR and finance teams, it has provided a positive impact as it seems that the system is fully managed and requires minimal admin on the behalf of these internal teams.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Emburse Abacus

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Emburse Abacus Editions & Modules

Edition
Starter$91
ProfessionalCustom Pricing
EnterpriseCustom Pricing
  1. per active user/per month
Additional Pricing Details

Webexpenses

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$250*

* starting price for implementation.

Webexpenses Editions & Modules

Additional Pricing Details

Add comparison