Emburse Nexonia vs. MintData vs. SAP Concur

Well suited for businesses where the billing goes based on time and expenses. Easy tracking and integration helps to solve the accounting entry flow in the accounting system. Less appropriate where there is only fixed fee billing and time tracking metrics are not much required.

Incentivized

In general SAP Concur is a good solution for large multinational companies with high travel volume. It manages complex travel needs with connection to flights booking, hotels, car rentals, etc. It also helps if the organization has strict expense policies and expense audit requirements. It provides mobility helping with on-the-go expense management. The app will not be very helpful for small business organizations with small volume of travels because of its pricing model. Implementation and support costs are high. Also for organizations with non-SAP leading system it is better to look for another solution.

Incentivized

• The integration with NetSuite is well executed.
• The system is intuitive for both users and approvers.
• Ability to feed credit card data into the system is super helpful.

Incentivized

• SAP Concur has mobile applications for iOS and Android devices.
• It offers capabilities that automate complex and repetitive accounting processes.
• In addition, SAP Concur offers invoice, travel, and expense modules in one place.
• It eradicates errors when paying vendors by matching POs, invoices, and receivables.

• The design interface isn't intuitive or attractive. Because I use it irregularly (less than once a month), I spend a lot of wasted time trying to remember how to use it.
• If you have complicated submissions, it's challenging to figure out how to submit it correctly. I have to break each submission down into individual charges, although there's supposed to be a way to use a "split" feature or other features that would allow you to add multiple receipts to 1 day. After a year, I still haven't figured out how to use anything beyond one receipt = 1 submission.

Incentivized

• Data syncing between the mobile app and the web platform may occasionally experience a little delay. That is not a major problem, but it can cause small inconsistencies in real-time data.
• Concur's setup features may seem a little complicated to certain administrators.
• Concur offers a number of powerful reporting services, but some users might want more in-depth options for tailoring reports to their own business requirements.

Incentivized

Now that we are fully on Concur, switching is not an option. Concur has become ingrained in our expense reporting process. Furthermore, Concur continues to improve its offering. Each month, they release updates and changes, many of which were client requested. Concur's constant evolution means it is adapting with my business

Incentivized

I think it is very easy to use, especially once you are acquainted with it. I think the UX could be improved so some things, like accessing old reports, are more intuitive once you learn it though it is not difficult to replicate.

Incentivized

In prior years I would have given them a 9.5 for availability. Unfortunately in 2015 so far this rating has dropped to a 7 overall.
We have experienced far too many interruptions - from admins to employees who rely on it for day to day booking of travel and submission of expense reports. Server errors, slow system response time and spinning wheels are too common place. Those things should be a rare occurrence, not a daily interruption.

While Conur still has great product offerings overall, they are currently not offering world class or best in class product (and customer service) availability. Remaining hopeful they step up and get their A game going again soon.

Incentivized

Performance-wise, it's good, loads pages quickly, and reports are highly accurate and easy to understand. Also, we can generate custom reports as needed, and we have integrated with a few other apps, and we have not seen any downgrade in performance.

Incentivized

I was not talking directly with the customer support. My understanding was that, there was some maintenance on the platform but it was never inconvenient for employee or during pick time when employee would put their expenses in the tool. To that extent, I think the support for Nexonia is correct

Incentivized

I have never had to use customer support when using Concur Expense - the UX could be a bit nicer on the eyes or easier to understand, but there have never been any problems when using Concur Expense that I have had to ask or reach out to customer support to help me with anything.

Incentivized

My Seniors were the ones who taught me about Concur. Concur Support team has sent me training links and answered me in their tickets too. Usually they are helpful and knows their stuff. There are times when webex meetings is conducted for reporting training. They were very patient and took down all the details from me.

Incentivized

The person on the online training was very through and helped us with all questions. The trainer was excellent—very knowledgeable, engaging, and easy to understand. If you'd like, I can tailor it for a formal evaluation or add specific strengths

Incentivized

There are different implementation teams for each module of the product you purchase, so implementation is not a 'one size fits all' environment. Also, the different implementation teams have different ways of doing things, so Concur could stand some standardization and streamlining in this area. A Project Manager can make or break an implementation so don't be scared to ask for a new one if things are rocky.

Incentivized

It captures receipts through the mobile app and is more convenient Easy to code time sheets and User-friendly and It will sync with Intacct and BILL for payments it greatly Improves suppliers and partner relationships it si very much Cost management it has good Product functionality and performance it helped in Overall cost reductions for small firms

Incentivized

Sirion One has very limited functionality. SAP Concur goes seamlessly with SAP. It generates the SAE file, which feeds the GL Posting. SAP Concur has huge network of all the travel partners providing multiple options and range depending on organization strategy. It is easily linked with Outlook calendar, prompting user for all travel related activities and news.

Incentivized

This program has been very helpful, user friendly and has been a great asset to use to assist with time management. Not only are leadership involved with using this program but all staff as well. This is also a great way to hold each accountable. Easy startup with not many means for hands on training

Incentivized

• Nexonia Expenses has provided a positive impact on ROI because it saves time for employees who are submitting expenses for reimbursement.
• Nexonia Expenses provides a positive impact on ROI because it saves time for employees who are issuing and managing POs.

Incentivized

• It makes the entire process of expense management crystal clear and thus helps in maintaining the trust of the employees, and thereby having good rapport of the company among the employees.
• It helps in detecting the duplicate bills, thereby saving lots of money of the company.
• It also helps in payment audits and thereby it helps in improving the overall process.

Incentivized