Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Emburse SpringAhead
Score 7.2 out of 10
N/A
SpringAhead is an expense reporting, billing, and time tracking platform that was owned and supported by Certify Travel and Expense created from the 2017 merger of Certify, Nexonia, and other companies, and now from Emburse, the company formed from the merger of Certify and Chrome River Technologies in March 2019.N/A
Webexpenses
Score 8.7 out of 10
N/A
Webexpenses is a global provider of online expense management software to businesses of all sizes across 70+ countries. The software is used across all industries, including retail, finance, technology, construction, and not for profit. Features of the Webexpenses desktop and mobile app include cross-platform auto-sync with: Google Vision-powered OCR receipt scanner Petty cash management Automatic policy compliance Corporate card automatic…
$7
per month per user
Pricing
Emburse SpringAheadWebexpenses
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Emburse SpringAheadWebexpenses
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
More Pricing Information
Features
Emburse SpringAheadWebexpenses
Expense Management
Comparison of Expense Management features of Product A and Product B
Emburse SpringAhead
-
Ratings
Webexpenses
10.0
2 Ratings
Employee Expense Reporting00 Ratings10.02 Ratings
Corporate Card Reconciliation00 Ratings10.02 Ratings
Payment Management
Comparison of Payment Management features of Product A and Product B
Emburse SpringAhead
-
Ratings
Webexpenses
9.8
2 Ratings
Customizable Approval Policies00 Ratings10.01 Ratings
Financial Document Management00 Ratings8.52 Ratings
Payment Status Tracking00 Ratings10.02 Ratings
Payment Audit Trail00 Ratings10.01 Ratings
Duplicate Bill Detection00 Ratings10.01 Ratings
Advanced OCR00 Ratings10.02 Ratings
Electronic Funda Transfer00 Ratings10.01 Ratings
User Ratings
Emburse SpringAheadWebexpenses
Likelihood to Recommend
6.7
(3 ratings)
8.6
(678 ratings)
Likelihood to Renew
-
(0 ratings)
8.2
(5 ratings)
Usability
-
(0 ratings)
8.2
(678 ratings)
Availability
-
(0 ratings)
6.0
(1 ratings)
Support Rating
-
(0 ratings)
8.5
(320 ratings)
Online Training
-
(0 ratings)
5.3
(2 ratings)
Implementation Rating
-
(0 ratings)
9.4
(3 ratings)
Configurability
-
(0 ratings)
8.0
(1 ratings)
Ease of integration
-
(0 ratings)
5.0
(1 ratings)
Product Scalability
-
(0 ratings)
7.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
9.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
Emburse SpringAheadWebexpenses
Likelihood to Recommend
Emburse
It's definitely well suited for all organizations with knowledge workers who use computers to do their work and are able to log in and enter their time on a regular basis. I've always had access to it as part of my job and love using SpringAhead. It may be less appropriate in a role where the worker does not have regular access to a computer to enter their hours digitally.
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Webexpenses
Webexpenses is well suited for quick and easy, simple claims for parking. For instance; I pull up to a parking bay in London, open the parking app (Ringo, for instance) and pay for the parking. Ringo emailed me a receipt for the parking. I take a screenshot of the email and then open WebExpenses mobile app. The total claim time in WebExpenses is about another minute. Add a claim, including the type of claim (parking), assign it to a client, and give it a price. Attach the screenshot, DONE, and all before I've gotten out of the car. WebExpenses mileage claims are based on Google Maps with traffic re-routing. I believe that this has a negative effect on your mileage claim because the time you drove around an accident, through miles of villages, and get to where you are going, the accident has now cleared. You go to put in your mileage claim, and it asks for your start postcode and finishes postcode. It then works out the mileage with the traffic in its current state. You are now 20 miles short of your actual journey. I ALWAYS take a start odometer from the car and a finish odometer from the car and adjust the claim on the form. The issue with this is that every mileage claim has a red flag for management to check over when processing the claim.
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Pros
Emburse
  • Allows for tracking of time very easily. Users can add all their project's time in one place instead of drilling into each project.
  • Managers can approve their team's time all in one place. We do not need to drill down to find the info and approve. Users who don't report to the manager but are part of the project can still be approved by the project manager.
  • Reports are easy to read when looking at historical information. Reports can be run with multiple parameters that the user needs.
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Webexpenses
  • imports credit card transactions from our corporate card program without issue
  • allows for easy set up of new users
  • is a very intuitive, easy to learn tool
  • has a very responsive support and customer service team
  • Set up and configuration was thorough, and they were able to work through our unique issues, such as custom segments in NetSuite.
  • It is a very inexpensive product. Well worth the cost.
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Cons
Emburse
  • Automated reminders to employees would be great
  • A more modern and up-to-date user interface
  • The approvals system for projects vs. users could use some work
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Webexpenses
  • Expense claim feature when it comes to travel and when we have to create in terms of KMS driven it should auto-capture the dates. This can be improved and there is the scope for improvement.
  • More tabs can be provided in petty cash expense so you need not type.
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Likelihood to Renew
Emburse
No answers on this topic
Webexpenses
I would see no issues in renewing the Webexpenses software, and this has improved the way we process expenses.
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Usability
Emburse
No answers on this topic
Webexpenses
I am giving Webexpenses a score of 9 as I find the whole experience of using very painless and efficient without any stress. Very often, I am very busy with my other work tasks, and the fact that this is very simple, easy, and quick to use makes the whole process run very smoothly.
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Reliability and Availability
Emburse
No answers on this topic
Webexpenses
There was an unexpected system issue that caused us to have to postpone a user training session at the last minute. Our Webexpenses trainer was not aware that it was going to occur.
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Performance
Emburse
No answers on this topic
Webexpenses
The performance is great. Pages and reports load quickly. The data export/import from Webexpenses to our financial software, ACS, is not user friendly, mainly due to ACS import steps
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Support Rating
Emburse
No answers on this topic
Webexpenses
The support for the initial setup was great, but since then we have only had to contact support once when we had problems uploading credit card files. The help we received at this time was not good and we ended up trying various things until we resolved the problem ourselves. The online support tutorials are good, but searching for a specific issue is difficult.
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Online Training
Emburse
No answers on this topic
Webexpenses
Our trainer spoke very quickly and went through the training material quickly. Since this process was new to us, we missed some important information. We would have benefitted from further training with report generation as well. She did provide a recording of the training, but again, she went through the material very quickly
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Implementation Rating
Emburse
No answers on this topic
Webexpenses
As long as you have people that are fully aware of the setup steps to get users into the software then I would see no issues arising for any company.
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Alternatives Considered
Emburse
We selected SpringAhead because of price and usability. This tool is easy to set up and configure. It is a cloud application allowing access from anywhere. There were no training requirements. When you have a small use case this tool is the way to go. We moved off SpringAhead to get more functionality and it has required a lot more training and effort to maintain and utilize
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Webexpenses
Fortunately, I have not used any other alternative before so I am afraid I am not in a position to establish any sort of comparative analysis between Webexpenses and any of its competitors. However, when asking people in other organisations Webexpenses was always the recommended option instead of other providers.
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Scalability
Emburse
No answers on this topic
Webexpenses
The Webexpenses multiple department management was not a perfect match for our internal structure. We developed work-arounds.
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Return on Investment
Emburse
  • Positive - tracking return on project investments
  • Positive - being able to plan on future projects
  • Positive - being able to manage costs and attendance
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Webexpenses
  • Previously you would have to manually scan expenses using a photocopier and have them signed and then put them in an envelope! Big time saving so Consultants can focus on selling.
  • Accounts departments require less capacity as its all automated.
  • Good tracking of expenses through the dashboard for managers.
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