ESET PROTECT vs. KnowBe4 Security Awareness Training

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ESET PROTECT
Score 8.9 out of 10
N/A
ESET provides Endpoint Protection Platform (EPP) capabilities via the ESET PROTECT Platform, covering Windows, Mac, Linux, and both Android and iOS operating systems, providing Mobile Device Management functionality. It comes with multi-tenant management, ensuring real-time visibility for both on-premises and off-premises endpoints as well as full reporting for ESET enterprise-grade solutions. ESET PROTECT management platform can be deployed on-premise or in-cloud. For organizations looking to…N/A
KnowBe4 Security Awareness Training
Score 9.0 out of 10
Mid-Size Companies (51-1,000 employees)
KnowBe4 is a security awareness training and simulated phishing platform used by more than 65,000 organizations around the globe. Founded by IT and data security specialist, Stu Sjouwerman, KnowBe4 helps organizations address the human element of security by raising awareness about ransomware, CEO fraud, and other social engineering tactics through a new-school approach to awareness training on security. The KnowBe4 platform offers multi-language support for the Admin Console and end…
$0.90
per month per seat
Pricing
ESET PROTECTKnowBe4 Security Awareness Training
Editions & Modules
No answers on this topic
Silver
$0.90
per month per seat
Gold
$1.05
per month per seat
Platinum
$1.20
per month per seat
Diamond
$1.70
per month per seat
Offerings
Pricing Offerings
ESET PROTECTKnowBe4 Security Awareness Training
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalOptional
Additional DetailsESET offers are tailored to each customer’s needs. ESET takes pride in working with customers and partners to find the perfect solution for their security challenges at the right price. Contacting an ESET partner or sales representative ensures each solution is made-to-measure and precisely fits the size, complexity of IT environment and level of protection to match the customer’s business requirements.There are four subscription levels: Silver, Gold, Platinum, and Diamond. Each level is priced per user with a sliding scale based on number of users. Monthly pricing per seat billed on an annual basis.
More Pricing Information
Community Pulse
ESET PROTECTKnowBe4 Security Awareness Training
Considered Both Products
ESET PROTECT

No answer on this topic

KnowBe4 Security Awareness Training
Chose KnowBe4 Security Awareness Training
SANS was good, but the functionality we have gotten with KnowBe4 was what our company needed.
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
ESET PROTECTKnowBe4 Security Awareness Training
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
ESET PROTECT
9.1
16 Ratings
8% above category average
KnowBe4 Security Awareness Training
-
Ratings
Anti-Exploit Technology9.016 Ratings00 Ratings
Endpoint Detection and Response (EDR)9.215 Ratings00 Ratings
Centralized Management9.115 Ratings00 Ratings
Hybrid Deployment Support8.412 Ratings00 Ratings
Infection Remediation9.116 Ratings00 Ratings
Vulnerability Management9.515 Ratings00 Ratings
Malware Detection9.716 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
ESET PROTECT
-
Ratings
KnowBe4 Security Awareness Training
8.8
272 Ratings
5% above category average
Single sign-on capability00 Ratings9.1240 Ratings
Role-based user permissions00 Ratings8.5262 Ratings
Security Awareness Training
Comparison of Security Awareness Training features of Product A and Product B
ESET PROTECT
-
Ratings
KnowBe4 Security Awareness Training
8.4
298 Ratings
1% above category average
Training Content Library00 Ratings8.9295 Ratings
Multilingual Training Content00 Ratings8.2160 Ratings
Training Gamification00 Ratings8.1241 Ratings
Industry-Specific Security Training00 Ratings7.7257 Ratings
Individualized Security Training Plans00 Ratings7.9252 Ratings
Phishing Simulations00 Ratings9.5293 Ratings
Security Reporting00 Ratings8.9286 Ratings
Integration with Security Tech Stack00 Ratings7.8160 Ratings
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ESET PROTECTKnowBe4 Security Awareness Training
Small Businesses
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Score 9.1 out of 10
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Score 6.7 out of 10
Medium-sized Companies
SentinelOne Singularity
SentinelOne Singularity
Score 9.1 out of 10
Proofpoint Security Awareness Training
Proofpoint Security Awareness Training
Score 9.0 out of 10
Enterprises
BeyondTrust Endpoint Privilege Management
BeyondTrust Endpoint Privilege Management
Score 8.7 out of 10
Hoxhunt
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Score 9.3 out of 10
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User Ratings
ESET PROTECTKnowBe4 Security Awareness Training
Likelihood to Recommend
9.5
(48 ratings)
9.1
(644 ratings)
Likelihood to Renew
10.0
(4 ratings)
9.5
(53 ratings)
Usability
8.0
(2 ratings)
8.5
(161 ratings)
Availability
-
(0 ratings)
9.1
(18 ratings)
Performance
-
(0 ratings)
8.8
(19 ratings)
Support Rating
9.5
(5 ratings)
9.5
(258 ratings)
In-Person Training
-
(0 ratings)
8.8
(5 ratings)
Online Training
-
(0 ratings)
8.5
(14 ratings)
Implementation Rating
10.0
(1 ratings)
8.4
(21 ratings)
Configurability
-
(0 ratings)
8.1
(13 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
8.1
(39 ratings)
Ease of integration
-
(0 ratings)
8.8
(7 ratings)
Product Scalability
-
(0 ratings)
8.4
(19 ratings)
Professional Services
-
(0 ratings)
8.9
(12 ratings)
Vendor post-sale
-
(0 ratings)
8.6
(15 ratings)
Vendor pre-sale
-
(0 ratings)
8.2
(14 ratings)
User Testimonials
ESET PROTECTKnowBe4 Security Awareness Training
Likelihood to Recommend
ESET
Comprehensive threat prevention against a variety of threats, such as viruses, ransomware, and spyware is effectively provided by ESET PROTECT. The cross platform compatibility of this software is advantageous for business with diverse IT environments such as those combination of Windows, macOS, and Linux systems. Some industries, such highly regulated sectors with specific compliance needs, may find it more cost-effective, however it is less suitable for small enterprises with limited IT resources and for organizations with severe budgetary limits.
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KnowBe4
This is a very appropriate training system for a school district. We have the ability to add or remove the number of required training. Originally, we scheduled 4 modules per year, but we reduced it to 2 per year, because teachers shared they felt it was too much, originally.
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Pros
ESET
  • ESET provides comprehensive, transparent protection for my MacOS devices without interfering with the efficiency of my operating system.
  • It's easy to install, configure (default settings are great for just about everyone), and update.
  • ESET's customer communications, including a very detailed knowledge base online, make it clear I've chosen the right antivirus solution!
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KnowBe4
  • Real World Examples - Many of the training modules show Kevin Mitnick actually gaining access to a machine showing how one click can allow a malicious actor access to a machine or network.
  • Up-to-Date content - They are always adding new training and phishing examples.
  • The ability to schedule training and phishing tests.
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Cons
ESET
  • If the system administrator has functions such as pop-up notification and alert mail transmission, I believe that countermeasures can be taken faster
  • It often gets in the way of the network system.
  • Communication between PCs under the same network may be hindered, which may be an obstacle to verification.
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KnowBe4
  • Uploading your own SCORM content can be problematic with what seem like arbitrary restrictions (e.g. file size, quiz word count, etc.)
  • Content that once was available at our level was taken away so that they could repackage it as a new "product" for an additional cost. They should have grandfathered in existing clients.
  • Reporting capabilities (key for compliance artifacts) should be better designed with flexibility for users to present content in a manner suited to their specific circumstances
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Likelihood to Renew
ESET
I'm giving it a 10, because I would totally have no reservations about staying on with eSet for another 3 years once our contract comes up for renewal. We are looking to transfer to a different product in January, however. This is due to a special pricing contract with the state of Ohio that made a normally much more expensive product very affordable and was cheaper than our coming eSet renewal cost. This is a very special case only available to government and educational organizations, but had that not been offered, we would have gladly stayed with eSet.
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KnowBe4
Between the ease of use, cost effectiveness, functionality and continued improvements Knowbe4 continues to make it would be pretty hard to find another competitive product that wraps it all up like KnowBe4 has. Not saying it couldn't happen, but haven't seen anything that competes at this point.
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Usability
ESET
We had issues initially getting all of the policies implemented and working since it can be hard to figure out what setting is coming from what policy. Once you get your stack of policies setup and working, the product works great. The installers just work and knowing that they can remove other AV software when you install it can save you a lot of time and headaches.
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KnowBe4
KnowBe4 Security Awareness Training is simple to use, simple to administer, effective, with quality content. It is easy to take the training and we have the reminders set so that the longer a user puts the training off, the more frequently they will receive reminder emails. Eventually they get emailed every day until they take the training. But with a simple click, they can get into the training content.
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Reliability and Availability
ESET
No answers on this topic
KnowBe4
There have only been a handful of outages in the 2 years we have had the product. Even during those instances, parts of the system were still operational
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Performance
ESET
No answers on this topic
KnowBe4
Pages load quickly, filter/sort quickly, and don't slow down or freeze. Everything is smooth and very easy to use. There are a places in the UI where you can forget how to get there, but other than that everything is great. We have had no issues using any part of the website.
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Support Rating
ESET
Excellent support from ESET and when we had questions regarding the initial deployment they were there. The questions we put forth were answered immediately with great detail. Any of the items we put forth, scenarios, were given a good solution from ESET to fit our needs. This company stands by their product and are happy to step up when needed.
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KnowBe4
Tech prod support is great! I did have to ask for a new customer success rep, needed a more experienced person to match my 12 years of experience running Cybersec training programs. Would suggest that more matching of rep level of knowledge to client level knowledge would help.
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In-Person Training
ESET
No answers on this topic
KnowBe4
Helpful and knowledgeable account managers have helped us navigate and use the system to our full potential
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Online Training
ESET
No answers on this topic
KnowBe4
confusing question. I inherited this application so I didnt get any formal training other than the person who was leaving. The CSM provided some later on when I asked in a zoom call
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Implementation Rating
ESET
Do the full scan at the beginning and be prepared to wait until it is done. It will find things you did not know were there. You can leave on the Apple firewall as well as the ESET firewall. There have been no conflicts. Remember to remove emails from being backed up, so you do not have spam on your backup! This was the mistake I made.
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KnowBe4
The implementation went really well and KnowBe4 was there the whole time on setup to make sure things were setup correctly. The only thing we had to figure out on our own was to script users automatically being added to security groups. So that when they sync to knowBe4 from AD they are placed into the same/correct groups.
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Alternatives Considered
ESET
We really like the lightness of ESET, this really is a differential in your favor, the way it operates quietly in the background even running a scan was something that interested us, nothing worse than an antivirus locking everything like a scan and still end up issuing scandalous false detections, in the end the choice was made by ESET much because of this differential.
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KnowBe4
KnowBe4 integrates seamlessly with Drata to monitor security compliance. It is possible to chose which training campaigns are mandatory to consider the security awareness training control passed. The integration is easy to configure and works with complex scenarios (optional and mandatory training campaings, different progress status per each employee, etc.).
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Contract Terms and Pricing Model
ESET
No answers on this topic
KnowBe4
I was not involved in the pricing, billing or contract terms.
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Scalability
ESET
No answers on this topic
KnowBe4
The product scales greatly. As long as you upgrade the license to support the number of users you are needing, adding in those new users is easy. Also getting those users set up with trainings/campaigns is very easy as well
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Professional Services
ESET
No answers on this topic
KnowBe4
The team was great to work with and took their time to ensure that we knew what we were doing with the product and that it was set up to meet the specific needs of our organization. This wasn't just a cookie-cutter deployment, but rather they focused specifically on our needs.
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Return on Investment
ESET
  • Stopped several malware outbreaks that would have had considerable downtime on endpoints.
  • Stopped several ransomware attacks that would have potentially costs large sums of money and downtime.
  • Allowed us to utilize Eset itself in lieu of a patchwork of platforms to accomplish the same tasks. Saving us several thousand per year.
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KnowBe4
  • The smart group feature has provided us insight to users who continually fail phishing simulations and allows automatic training assignment. This has greatly reduced our technician's time spent inside the service, allowing them to focus on more important projects.
  • After switching to KnowBe4, for Cybersecurity training, our business has seen an increase of more than 20% participation in training.
  • I can't say enough about the Cybersecurity Assessment feature, which informs us of end-user weaknesses and strengths. Knowing where the company is strong and weak allows us to adjust training and system configurations, keeping the business more secure.
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ScreenShots

ESET PROTECT Screenshots

Screenshot of ESET PROTECT Dashboard.
Unified cybersecurity platform interface providing network visibility and control. Available as cloud or on-prem deployment.

Ensures real-time visibility for all endpoints as well as full reporting and security management for all OSes.Screenshot of ESET Endpoint Security.

Advanced multilayered protection for computers and smartphones powered by ESET LiveSense technology.Screenshot of ESET Server Security.
Provides real-time protection for the company’s data passing through all general servers, network file storage including OneDrive, and multi-purpose servers to ensure business continuity.Screenshot of ESET PROTECT - Reports. 
Meets reporting requirements and saves time with scheduled reporting and dozens of customizable templates.Screenshot of ESET Full Disk Encryption. 
An encryption managed natively by ESET remote management console. It increases the  organization's data security that meets compliance regulations.Screenshot of ESET LiveGuard Advanced. 
A cloud-based technology that uses scanning, machine learning, cloud sandboxing, and in-depth behavioral analysis to prevent targeted attacks as well as new or unknown threats, especially ransomware.

KnowBe4 Security Awareness Training Screenshots

Screenshot of The Phishing and Training Dashboard 
Displays how end users are doing at-a-glance and in comparison to peers across industries with Industry Benchmarking.Screenshot of Virtual Risk Officer™.
The Virtual Risk Officer functionality helps identify risk to support data-driven decisions about a security awareness plan.Screenshot of Advanced Reporting
A Collection of 60+ Built-in Advanced Reports that Provide Holistic View of Over Time. Executive and enterprise-level reporting gives visibility into an organization’s security awareness performance with insights into correlated training and phishing simulation data over any specified period of time.Screenshot of Engaging, Browser-based Training
KnowBe4’s learner experience offers optional gamification, in the form of leaderboards and badges, so users will be incentivized and motivated to take their assigned training.Screenshot of Library of security awareness training content. KnowBe4’s partners with The Security Awareness Company, Popcorn Training, exploqii, Canada Privacy Training, Twist & Shout,  El Pescador, CLTRe, Saya University, lawpilots, and MediaPRO.