ESET PROTECT vs. KnowBe4 Security Awareness Training

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ESET PROTECT
Score 9.0 out of 10
N/A
ESET provides Endpoint Protection Platform (EPP) capabilities via the ESET PROTECT Platform, covering Windows, Mac, Linux, and both Android and iOS operating systems, providing Mobile Device Management functionality. It comes with multi-tenant management, ensuring real-time visibility for both on-premises and off-premises endpoints as well as full reporting for ESET enterprise-grade solutions. ESET PROTECT management platform can be deployed on-premise or in-cloud. For organizations looking to…
$49.99
per year
KnowBe4 Security Awareness Training
Score 9.1 out of 10
N/A
KnowBe4 is a security awareness and compliance training and simulated social engineering product. It is used by organizations worldwide to strengthen their security culture and reduce human risk. The product includes a comprehensive suite of awareness and compliance training, real-time user coaching, AI-powered simulated social engineering, crowdsourced anti-phishing defense and an AI suite that enhances human risk management through personalized training and automation. With…
$0.95
per month (billed annually) per seat
Pricing
ESET PROTECTKnowBe4 Security Awareness Training
Editions & Modules
Essential
$49.99
per year 1 device
Premium
$59.99
per year 1 device
Ultimate
$179.99
per year 5 devices
Silver
$0.95
per month (billed annually) per seat
Gold
$1.10
per month (billed annually) per seat
Platinum
$1.25
per month (billed annually) per seat
Diamond
$1.70
per month (billed annually) per seat
Offerings
Pricing Offerings
ESET PROTECTKnowBe4 Security Awareness Training
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalOptional
Additional DetailsESET offers are tailored to each customer’s needs. ESET takes pride in working with customers and partners to find the perfect solution for their security challenges at the right price. Contacting an ESET partner or sales representative ensures each solution is made-to-measure and precisely fits the size, complexity of IT environment and level of protection to match the customer’s business requirements. Pricing percentage is dependent on number of years and devices purchased.
More Pricing Information
Community Pulse
ESET PROTECTKnowBe4 Security Awareness Training
Considered Both Products
ESET PROTECT

No answer on this topic

KnowBe4 Security Awareness Training
Chose KnowBe4 Security Awareness Training
SANS was good, but the functionality we have gotten with KnowBe4 was what our company needed.
Features
ESET PROTECTKnowBe4 Security Awareness Training
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
ESET PROTECT
8.9
19 Ratings
5% above category average
KnowBe4 Security Awareness Training
-
Ratings
Anti-Exploit Technology9.019 Ratings00 Ratings
Endpoint Detection and Response (EDR)9.318 Ratings00 Ratings
Centralized Management9.918 Ratings00 Ratings
Hybrid Deployment Support8.415 Ratings00 Ratings
Infection Remediation8.719 Ratings00 Ratings
Vulnerability Management8.118 Ratings00 Ratings
Malware Detection9.019 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
ESET PROTECT
-
Ratings
KnowBe4 Security Awareness Training
8.9
338 Ratings
3% above category average
Single sign-on capability00 Ratings9.3301 Ratings
Role-based user permissions00 Ratings8.6326 Ratings
Security Awareness Training
Comparison of Security Awareness Training features of Product A and Product B
ESET PROTECT
-
Ratings
KnowBe4 Security Awareness Training
8.1
370 Ratings
5% below category average
Training Content Library00 Ratings8.4367 Ratings
Multilingual Training Content00 Ratings8.1207 Ratings
Training Gamification00 Ratings7.9306 Ratings
Industry-Specific Security Training00 Ratings7.0323 Ratings
Individualized Security Training Plans00 Ratings7.7312 Ratings
Phishing Simulations00 Ratings9.4365 Ratings
Security Reporting00 Ratings8.4355 Ratings
Integration with Security Tech Stack00 Ratings8.3211 Ratings
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ESET PROTECTKnowBe4 Security Awareness Training
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Score 9.4 out of 10
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Score 8.7 out of 10
Medium-sized Companies
BlackBerry Protect (CylancePROTECT)
BlackBerry Protect (CylancePROTECT)
Score 9.1 out of 10
Hoxhunt
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Score 9.4 out of 10
Enterprises
BeyondTrust Endpoint Privilege Management
BeyondTrust Endpoint Privilege Management
Score 10.0 out of 10
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Score 9.4 out of 10
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User Ratings
ESET PROTECTKnowBe4 Security Awareness Training
Likelihood to Recommend
8.7
(51 ratings)
9.2
(707 ratings)
Likelihood to Renew
10.0
(4 ratings)
9.9
(56 ratings)
Usability
8.3
(5 ratings)
9.3
(196 ratings)
Availability
-
(0 ratings)
9.6
(20 ratings)
Performance
-
(0 ratings)
9.5
(21 ratings)
Support Rating
9.5
(5 ratings)
8.1
(260 ratings)
In-Person Training
-
(0 ratings)
8.8
(5 ratings)
Online Training
-
(0 ratings)
9.4
(17 ratings)
Implementation Rating
10.0
(1 ratings)
8.2
(24 ratings)
Configurability
-
(0 ratings)
8.9
(16 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
8.1
(39 ratings)
Ease of integration
-
(0 ratings)
6.6
(8 ratings)
Product Scalability
-
(0 ratings)
9.5
(21 ratings)
Professional Services
-
(0 ratings)
8.9
(12 ratings)
Vendor post-sale
-
(0 ratings)
9.5
(17 ratings)
Vendor pre-sale
-
(0 ratings)
9.5
(16 ratings)
User Testimonials
ESET PROTECTKnowBe4 Security Awareness Training
Likelihood to Recommend
ESET
Fits well in
our Medium sized organization, we still host a lot on prem with various Windows
/ Linux VM’s, ESET PROTECT supports all operating systems we currently use, Pricing is
very aggressive compared to its other EU security offerings.

The endpoint
is lightweight, we’ve never had any performance issue, it has many features for
the value and can also generate logs/reports for compliance.



The EDR
plugin may be overkill for a small business and requires extra IT resources to manage,
also there is currently no XDR capability if you need that in your business.
Read full review
KnowBe4
I don't have any frame of reference for comparison, but the training that I have used has proved impactful for my staff. Since starting KnowBe4 training, we've seen a great increase in the number of phishing attempts, but also a great increase in the number of attempts that have been recognized by staff, and we have thus not been the victim of phishing or other cyberattact vectors
Read full review
Pros
ESET
  • ESET provides comprehensive, transparent protection for my MacOS devices without interfering with the efficiency of my operating system.
  • It's easy to install, configure (default settings are great for just about everyone), and update.
  • ESET's customer communications, including a very detailed knowledge base online, make it clear I've chosen the right antivirus solution!
Read full review
KnowBe4
  • Phish tests can be set to various difficulty levels as staff becomes more knowledgeable in catching phish emails.
  • Automated phish tests and training save a lot of admin time. The product can also test for phone and USB stick practices.
  • The phish alert button in Outlook, along with PhishER and PhishFlip allow easy managing and response to actual phishing emails.
  • The interactive training is well designed to cover all types of phishing and safe email and phone behavior.
Read full review
Cons
ESET
  • If the system administrator has functions such as pop-up notification and alert mail transmission, I believe that countermeasures can be taken faster
  • It often gets in the way of the network system.
  • Communication between PCs under the same network may be hindered, which may be an obstacle to verification.
Read full review
KnowBe4
  • The provided templates for phishing simulations are mainly available in English. There are also some templates available in our native language, but their number is small. We have seen other platforms offer way more phishing simulation templates in our language.
  • Although there is a really huge number of training videos available, some of them are outdated and no longer have much to offer. Some cleaning up could help in this direction.
  • Although there a some games / puzzle like trainings available, we have seen other platforms offer more and better ones (on the other platforms had they had almost no videos at all...). It would help significantly to also invest in enriching the provided puzzles / games.
  • We have seen other platforms offer games, where, for example, employees of the company can compete against each other while working together in groups to achieve a common goal (e.g., eliminate a fictional security threat that has "hit" the company. Plan the steps needed to be taken, take the steps one after another and have a chance to see the impact each action has. At the end the team that has suffered the least cost to end the threat is the one that wins. Just an example. The point is to make this challenging, using gamification and to make the employees part of the prevention force of the company against cybersecurity threats.
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Likelihood to Renew
ESET
I'm giving it a 10, because I would totally have no reservations about staying on with eSet for another 3 years once our contract comes up for renewal. We are looking to transfer to a different product in January, however. This is due to a special pricing contract with the state of Ohio that made a normally much more expensive product very affordable and was cheaper than our coming eSet renewal cost. This is a very special case only available to government and educational organizations, but had that not been offered, we would have gladly stayed with eSet.
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KnowBe4
Between the ease of use, cost effectiveness, functionality and continued improvements Knowbe4 continues to make it would be pretty hard to find another competitive product that wraps it all up like KnowBe4 has. Not saying it couldn't happen, but haven't seen anything that competes at this point.
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Usability
ESET
Provide execllent security agains malware, ransomware, and phishing. Easy to use and monitoring multiple devices and managing security settings remotely. Software firewall ability to secure network traffic and blocking websites and application at software level its gives very easy to configure .Zero-day threats as some other security products is missing with more advanced machine learning and behavioral analysis capabilities.
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KnowBe4
KnowBe4 Security Awareness Training is simple to use, simple to administer, effective, with quality content. It is easy to take the training and we have the reminders set so that the longer a user puts the training off, the more frequently they will receive reminder emails. Eventually they get emailed every day until they take the training. But with a simple click, they can get into the training content.
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Reliability and Availability
ESET
No answers on this topic
KnowBe4
There have only been a handful of outages in the 2 years we have had the product. Even during those instances, parts of the system were still operational
Read full review
Performance
ESET
No answers on this topic
KnowBe4
Pages load quickly, filter/sort quickly, and don't slow down or freeze. Everything is smooth and very easy to use. There are a places in the UI where you can forget how to get there, but other than that everything is great. We have had no issues using any part of the website.
Read full review
Support Rating
ESET
Excellent support from ESET and when we had questions regarding the initial deployment they were there. The questions we put forth were answered immediately with great detail. Any of the items we put forth, scenarios, were given a good solution from ESET to fit our needs. This company stands by their product and are happy to step up when needed.
Read full review
KnowBe4
Tech prod support is great! I did have to ask for a new customer success rep, needed a more experienced person to match my 12 years of experience running Cybersec training programs. Would suggest that more matching of rep level of knowledge to client level knowledge would help.
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In-Person Training
ESET
No answers on this topic
KnowBe4
Helpful and knowledgeable account managers have helped us navigate and use the system to our full potential
Read full review
Online Training
ESET
No answers on this topic
KnowBe4
confusing question. I inherited this application so I didnt get any formal training other than the person who was leaving. The CSM provided some later on when I asked in a zoom call
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Implementation Rating
ESET
Do the full scan at the beginning and be prepared to wait until it is done. It will find things you did not know were there. You can leave on the Apple firewall as well as the ESET firewall. There have been no conflicts. Remember to remove emails from being backed up, so you do not have spam on your backup! This was the mistake I made.
Read full review
KnowBe4
The implementation went really well and KnowBe4 was there the whole time on setup to make sure things were setup correctly. The only thing we had to figure out on our own was to script users automatically being added to security groups. So that when they sync to knowBe4 from AD they are placed into the same/correct groups.
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Alternatives Considered
ESET
Choosing ESET PROTECT rather than McAfee Security or other secuty softwares helps me more evaluate specific security requirements of the company. Considering the scalability of solution it provides, the ease of use of its interface, the level of support provided by the vendors, and the availability of reports makes it a top choice for me.
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KnowBe4
KnowBe4 offered a significantly more favorable cost-benefit ratio compared to other solutions. Its seamless integration with our existing infrastructure—particularly Active Directory and email systems—was the most compatible with our operational and security requirements.
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Contract Terms and Pricing Model
ESET
No answers on this topic
KnowBe4
I was not involved in the pricing, billing or contract terms.
Read full review
Scalability
ESET
No answers on this topic
KnowBe4
The product scales greatly. As long as you upgrade the license to support the number of users you are needing, adding in those new users is easy. Also getting those users set up with trainings/campaigns is very easy as well
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Professional Services
ESET
No answers on this topic
KnowBe4
The team was great to work with and took their time to ensure that we knew what we were doing with the product and that it was set up to meet the specific needs of our organization. This wasn't just a cookie-cutter deployment, but rather they focused specifically on our needs.
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Return on Investment
ESET
  • ESET maintains the security of our machines, files, reports, etc., an invasion or infection could result in a catastrophe, loss of important data, expenses with specialized support, hours or days of work stopped until the solution is found, without ESET prevention we could have big expenses at any time.
Read full review
KnowBe4
  • With the implementation of KnowBe4 Security Awareness Training, we have reduced a lot of issues of social engineering attacks like Phishing attacks, Smishing attacks, Vishing attacks, and a lot more. After implementing the KnowBe4 Security Awareness Training, we have seen a significant decrease in the clicking on a phishing email. Now users are aware of phishing attacks and they know how to react to them.
  • With KnowBe4 Security Awareness Training, we got another tool Phish Alert Button that we have installed on the user's outlook and after providing training on these topics, now we are receiving a lot of spam report emails are users are protecting them from clicking and just reporting it to the IT team.
  • With the Phishing test, we are seeing the growth and analyzing how our users will react in the case of a real phishing attack, and with this, we are providing more training to them and going with them as per the test report. This whole process is making our company more stronger against any type pf social engineering attack.
  • After implementing KnowBe4 Security Awareness Training, we have seen a lot of improvements in the account compromise case in our company because users are not clicking on fake links now.
Read full review
ScreenShots

ESET PROTECT Screenshots

Screenshot of ESET PROTECT Dashboard.
Unified cybersecurity platform interface providing network visibility and control. Available as cloud or on-prem deployment.

Ensures real-time visibility for all endpoints as well as full reporting and security management for all OSes.Screenshot of ESET Endpoint Security.

Advanced multilayered protection for computers and smartphones powered by ESET LiveSense technology.Screenshot of ESET Server Security.
Provides real-time protection for the company’s data passing through all general servers, network file storage including OneDrive, and multi-purpose servers to ensure business continuity.Screenshot of ESET PROTECT - Reports. 
Meets reporting requirements and saves time with scheduled reporting and dozens of customizable templates.Screenshot of ESET Full Disk Encryption. 
An encryption managed natively by ESET remote management console. It increases the  organization's data security that meets compliance regulations.Screenshot of ESET LiveGuard Advanced. 
A cloud-based technology that uses scanning, machine learning, cloud sandboxing, and in-depth behavioral analysis to prevent targeted attacks as well as new or unknown threats, especially ransomware.

KnowBe4 Security Awareness Training Screenshots

Screenshot of the Phishing Dashboard. This displays how end users are doing at-a-glance and in comparison to peers across industries with Industry Benchmarking.Screenshot of the Virtual Risk Officer functionality, which helps identify risk to support data-driven decisions about a security awareness plan.Screenshot of KnowBe4's partners, including The Security Awareness Company, Popcorn Training, exploqii, Twist & Shout, El Pescador, CLTRe, Saya University, and MediaPRO. Together, they create security awareness training content available in the ModStore.Screenshot of a security training quiz question showing "Security Moments Series: Spot the Bad Link" asking what Lisa should do when receiving an unexpected email with an HTML attachment, with three answer options and Submit/Cancel buttons.Screenshot of the AIDA Phishing Template Generator interface, which displays a customizable phishing simulation tool with template setup options on the left and a preview of a generated "Annual Bonus Announcement" email featuring a QR code attack vector on the right.Screenshot of the AIDA Configure Training interface, which displays settings for personalized remedial phishing training, including user enrollment options, completion timeframes, knowledge refresher schedules, and notification preferences, with an "Activate Remedial Training" button to implement the configuration.